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Effective use of social media to build support for anticorruption work Independent Commission Against Corruption, Hong Kong December 09, 2011 Burson-Marsteller l Asia-Pacific l Evidence-Based Communications It’s not easy to hit the headlines… Burson-Marsteller l Asia-Pacific l Evidence-Based Communications Lethargy (mostly) rules Burson-Marsteller l Asia-Pacific l Evidence-Based Communications How motivate people & sustain momentum? Burson-Marsteller l Asia-Pacific l Evidence-Based Communications Key principles # # # # # # # # # # – Create emotional connection – Make it meaningful – Create sense of ownership – Make it trustworthy – Make it credible – Be sincere – Make it simple – Deploy all channels – Facilitate face-to-face 10 – Think long-term Burson-Marsteller l Asia-Pacific l Evidence-Based Communications #1 Create emotional connection Burson-Marsteller l Asia-Pacific l Evidence-Based Communications #2 Make it meaningful Burson-Marsteller l Asia-Pacific l Evidence-Based Communications #3 Create sense of ownership Burson-Marsteller l Asia-Pacific l Evidence-Based Communications #4 Make it trustworthy Burson-Marsteller l Asia-Pacific l Evidence-Based Communications #5 Make it credible Burson-Marsteller l Asia-Pacific l Evidence-Based Communications #5 Make it credible - open data Burson-Marsteller l Asia-Pacific l Evidence-Based Communications #6 Be sincere Burson-Marsteller l Asia-Pacific l Evidence-Based Communications #7 Make it simple Burson-Marsteller l Asia-Pacific l Evidence-Based Communications #8 Deploy all channels Burson-Marsteller l Asia-Pacific l Evidence-Based Communications #9 Facilitate face-to-face Burson-Marsteller l Asia-Pacific l Evidence-Based Communications #10 Think long-term Burson-Marsteller l Asia-Pacific l Evidence-Based Communications Thank you Charlie Pownall Lead Digital Strategist Burson-Marsteller Asia-Pacific charles.pownall@bm.com http://twitter.com/cpownall Burson-Marsteller l Asia-Pacific l Evidence-Based Communications [...]... Communications #7 Make it simple Burson-Marsteller l Asia-Pacific l Evidence-Based Communications #8 Deploy all channels Burson-Marsteller l Asia-Pacific l Evidence-Based Communications #9 Facilitate face -to- face Burson-Marsteller l Asia-Pacific l Evidence-Based Communications #10 Think long-term Burson-Marsteller l Asia-Pacific l Evidence-Based Communications Thank you Charlie Pownall Lead Digital Strategist ... Make it meaningful – Create sense of ownership – Make it trustworthy – Make it credible – Be sincere – Make it simple – Deploy all channels – Facilitate face -to- face 10 – Think long-term Burson-Marsteller...It’s not easy to hit the headlines… Burson-Marsteller l Asia-Pacific l Evidence-Based Communications Lethargy... it meaningful Burson-Marsteller l Asia-Pacific l Evidence-Based Communications #3 Create sense of ownership Burson-Marsteller l Asia-Pacific l Evidence-Based Communications #4 Make it trustworthy
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