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ISLAND TOURISM DEVELOPMENT ON PULAU SEGAYANG, RIAU, INDONESIA NAIR SEETA (B A.), NUS A THESIS SUBMITTED FOR THE DEGREE OF MASTER OF SOCIAL SCIENCES DEPARTMENT OF GEOGRAPHY NATIONAL UNIVERSITY OF SINGAPORE 2007 ACKNOWLEDGEMENTS Returning to study after a period of being away has been difficult but challenging This endeavour has been a pleasant and rewarding journey due to the support of many people and I would like to take this opportunity to extend my gratitude to: My supervisor, Associate Professor Wong Poh Poh, for his guidance and advice throughout my candidature, without whom I would be struggling to achieve a focus in my studies; Mr Ng Kee Yam, for his time, generosity and friendship, I wish him success in his business establishments; The resort staff of Coral Cove Resort for looking after me during my many trips to the island and taking time to speak to me; Associate Professors T.C Chang & Peggy Teo for their valuable comments during my GRS Seminar; The staff of the Department of Geography, in particular Miss Pauline Lee, for her friendship, patience and understanding; Mr Tow Fui for searching out relevant test kits for me; and Mr Yong Sock Ming for helping with my numerous computer queries and problems; Sarah for teaching me how to draw my own maps; Chih Yuan, Songguang, Harng Luh, Monica, Daryl & Desmond not only for their immense help in my adjustment as a student but also for the endless laughter and fun that we’ve shared; My family, for understanding my pursuit of being a life-long student; And finally to Germaine, for your support, thank you i TABLE OF CONTENTS ACKNOWLEDGEMENTS i TABLE OF CONTENTS ii SUMMARY vi LIST OF TABLES vii LIST OF FIGURES viii LIST OF PLATES ix LIST OF BOXES x CHAPTER ONE: INTRODUCTION 1.1 Background 1.1.1 Island Tourism Development in Indonesia 1.1.2 Island Tourism Development in Riau, Indonesia 1.1.3 Island Tourism Development on Pulau Segayang, Riau, Indonesia 1.2 Aim & Objectives 12 1.3 Overview of Chapters 13 CHAPTER TWO: LITERATURE REVIEW & CONCEPTUAL FRAMEWORK 16 2.1 2.1.1 Introduction 16 2.2 Overview of Chapter Two 16 Islands 17 2.2.1 Island Geography 17 2.2.2 The Lure of Islands 20 2.3 Island Tourism Development .22 2.3.1 Island Resorts – Tourism Development at the Pleasure Periphery 25 2.3.2 Sustainable Island Tourism Development 28 2.3.3 Nature-Based Tourism & Ecotourism 31 ii 2.4 Voices That Care 34 2.4.1 Island Tourists 35 2.4.2 Local Communities 37 2.4.3 Entrepreneurs & Tour Operators 40 2.4.4 Governmental Interests 42 2.4.5 Environmental Concerns 44 2.5 Conceptual Framework 48 2.6 Chapter Summary 51 CHAPTER THREE: METHODOLOGY .53 3.1 Introduction 53 3.2 Research Methods 54 3.2.1 Interviews 58 3.2.2 Quantitative Survey .61 3.2.3 Group Discussions & Contributions from CJC Students 63 3.2.4 Field Observations .64 3.2.5 Descriptive Analysis of Physical Changes & Impacts .65 3.3 Personal Reflections 67 3.4 Chapter Summary 70 CHAPTER FOUR: ENTREPRENEURIAL ROLE & VISION 72 4.1 Introduction 72 4.2 Entrepreneurship & Management 72 4.2.1 Personal Philosophy & Operational Visions 72 4.2.2 Development Model of Coral Cove Resort 76 4.3 Resort Staff 78 4.3.1 Staff Profile 78 4.3.2 Duties & Operational Responsibilities .80 4.3.3 Staff-Guests Interactions 81 iii 4.4 Resort Infrastructure 82 4.4.1 Accommodation – Rooms on Land & Sea Village 82 4.4.2 Kitchen & Common Dining Area 90 4.4.3 Kelong & Jetty .92 4.4.4 Power Generation – Electricity 95 4.4.5 Freshwater Wells 95 4.4.6 Waste Management – Septic Tanks & Landfills 97 4.5 Impact on Island Environment 100 4.6 Lesson Learnt for Resort Management 104 4.6.1 Waste Management 104 4.6.2 Managing Financial Expenditure .105 4.7 Chapter Summary 107 CHAPTER FIVE: ISLAND NEIGHBOURS & GUESTS 108 5.1 Introduction 108 5.2 Island Neighbours 108 5.2.1 Pulau Petong 110 5.2.2 Involvement of Local Communities 113 5.2.3 Peripheral Isolation 118 5.3 Island Tourists 120 5.3.1 Profile of Guests to Pulau Segayang 120 5.3.2 The Lure of Pulau Segayang 123 5.3.3 Marketing & Promotion 126 5.3.4 Environmental Education 129 5.4 Chapter Summary 133 CHAPTER SIX: EXTERNAL INFLUENCES .135 6.1 Introduction 135 6.2 Governmental Influences 136 6.2.1 Island Tourism in Indonesia .136 6.2.2 Relevant Government Agencies 140 iv 6.2.3 Foreign Ownership & Legal Issues 143 6.3 Dive/Fishing & Tour Operators 147 6.4 Chapter Summary 151 CHAPTER SEVEN: CONCLUSION 152 7.1 7.1.1 Island Tourism Development on Pulau Segayang .152 7.2 Recommendations 157 Concluding Words .159 REFERENCES .161 Appendix I: Questionnaire for Guests of Coral Cove Resort 180 v SUMMARY Tropical islands are the epitome symbol of paradise and carefree relaxation, and at the same time are repositories for fragile ecosystems The combination of the tourism industry plus the physical systems on an island brings with it a host of issues and problems in the management and operation of tourism, and its reconciliation with the natural environment Unfortunately, we still have little understanding of these issues and problems My research chronicles the impacts and changes that are taking place on a particular tropical island – Pulau Segayang, Riau, Indonesia, which is currently undergoing tourism development by way of an island resort, Coral Cove Resort- to develop a better understanding of these interrelated changes The aims of this research are to examine in-depth the development of island tourism on one of Riau’s smaller islands; uncover the significant issues that impact upon the physical, cultural, political and economic spheres that interact through the development of island tourism on Pulau Segayang; and highlight the lessons learnt that may be applicable in developing a nature-based island tourism development model for the Riau islands Keywords: Riau, island tourism development, nature-based tourism vi LIST OF TABLES Table 1-1: Visitor Arrivals to Indonesia 2000 - 2006 Table 2-1: Assessing Island Tourism Development 24 Table 2-2: Research Approaches on Island Resorts 27 Table 2-3: Examples of Sustainable Island Tourism Development Strategies 30 Table 2-4: Local Communities & Island Tourism .38 Table 3-1: Summary of Research Trips & Objectives .55 Table 3-2: Research Methods Employed 57 Table 3-3: List of Interviewees 60 Table 3-4: Presence-Absence Test of Coliform Bacteria in Pulau Segayang’s Freshwater Sources 67 Table 4-1: Staff Duties .80 Table 4-2: Rooms & Occupancy Potential of Coral Cove Resort .83 Table 4-3: Impacts from the Development of Coral Cove Resort on Pulau Segayang 100 Table 4-4: Utilising Sustainable Tourism Development Indicators 102 Table 4-5: Developing Pulau Segayang’s Waste Management System 105 Table 5-1: Profile of Guests to Coral Cove Resort who were Surveyed 121 Table 5-2: Factors in Choosing Pulau Segayang as an Island Holiday Destination 124 Table 5-3: Different Ways Guests are Introduced to Coral Cove Resort 127 Table 5-4: Price Structure for Guests to Coral Cove Resort 128 Table 5-5: Students’ Responses to their Experience on the Island 133 Table 6-1: Comparison of Four Indonesian Island Tourism Development Models 138 vii LIST OF FIGURES Figure 1-1: Map of Indonesia Figure 1-2: Context Map Showing Riau Islands, Indonesia and Singapore Figure 1-3: Map of Riau Islands Figure 1-4: Island Sketch of Pulau Segayang 10 Figure 2-1: Situating Island Tourism within Lawton & Weaver’s (2000) Tourism Continuum 32 Figure 2-2: Symbiotic Relationships in Ecotourism 34 Figure 2-3: Pulau Segayang’s Island Tourism Development Framework 49 Figure 4-1: Mr Ng’s Indonesia & Singapore Linkages .75 Figure 4-2: Layout of Rooms .84 Figure 4-3: Layout Plan of Beach Room .86 Figure 5-1: Map Depicting Pulau Petong’s Three Villages .111 Figure 7-1: Timeline of Development Changes on Pulau Segayang .154 viii LIST OF PLATES Plate 3-1: LaMotte Coliform Test Kit – Unused Test Tubes .66 Plate 3-2: Positive Coliform Test Result .67 Plate 4-1: Overview of Beach Rooms on Land Facing South .85 Plate 4-2: Beach Rooms .86 Plate 4-3: Jetty Rooms 88 Plate 4-4: Toilet Facilities with Decorative Coral Shells 89 Plate 4-5: Construction of the Longhouse 90 Plate 4-6: Completed Longhouse .90 Plate 4-7: Common Dining Area 92 Plate 4-8: Outdoor Veranda Attached to the Dining Area 92 Plate 4-9: Pulau Segayang’s Second Kelong .93 Plate 4-10: Wooden Poles Utilised in the Construction of the Kelong and Jetty 94 Plate 4-11: Raising the Kelong Net 94 Plate 4-12: Two Freshwater Wells .96 Plate 4-13: Septic Drum Under Jetty Room 98 Plate 4-14: Disposal of Solid Waste on Pulau Segayang 99 Plate 5-1: Housing Conditions in Pulau Petong .111 Plate 5-2: Petong Timur .112 Plate 5-3: Sekolar Dasar Galang .113 Plate 5-4: CJC Students Interacting with the Children of Pulau Petong 116 Plate 5-5: Preparing Clothes for Donation .116 ix Henderson, K A (1991) Dimensions of Choice: A Qualitative Approach to Recreation, Parks and Leisure Research, Venture, State College, PA Hidayati, D (2003) Coral Reef Rehabilitation and Management Program in 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Choose only a dive trip a fishing trip a snorkelling trip relaxation exploring the island hiking others: 2) Do you intend to any of the following activities as well? (May choose > option) diving going to the beach fishing exploring the island snorkelling hiking others: _ 3) Is this your a) first visit b) second visit c) others : How long are you staying here for? _ 180 4) Why did you decide to visit Pulau Segayang? (Choose or less options) Beautiful beaches Clear waters Vibrant marine life Possibility of a nature experience Never been there before Recommended by friends Peaceful and secluded Safety and security Accessible Off the beaten track Wide range of activities Pristine environment Different cultural experience Reputation Advertising Presence of amenities and services Different from other destinations Others 6) Please rate the overall experience of your stay at Coral Cove Resort (on a scale of – 5, with being the least satisfied and being the most satisfied) Mark √ in the appropriate boxes Accommodation (eg ease of check-in, cleanliness of rooms) Amenities (eg air-conditioning, hot water) Activities (eg snorkelling, hiking, reef walking, fishing) Food (quality, quantity, timings) Natural environment (eg water visibility, presence of wildlife) Built structures (eg rooms, kelongs, jetty, dinning area) Staff (friendliness, helpfulness) Transportation (travelling time, ease & accessibility) Please feel free to include any additional comments regarding your stay here _ _ _ 181 7) Have you visited any other island/s for a similar holiday experience? No Yes (please state the island/s) _ 8) Which is your favourite island? _ Why? 9) Are you likely to return to Pulau Segayang for another holiday? Yes No Not sure Why? _ 10) Please respond to the following statements according to the scale below Strongly Disagree Disagree Neutral Agree Strongly Agree Mark √ in the appropriate boxes Being close to nature allows me to appreciate it even more Learning about the natural environment is an important feature of my holiday The novelty of a destination enhances its desirability Only governmental agencies have the power to protect and preserve natural environments The resort management is responsible for ensuring the environmental condition of the island I want to learn more about the natural and cultural heritage of the destinations that I visit Each of us plays an important role in ensuring the protection of the natural environment 182 Background Information 11) Age Group: < 21 12) Sex: Male 21-30 Female 31-40 41-50 50 & above 13) Country of Birth: 14) Highest Level of Formal Education: Primary Secondary Diploma University Degree Graduate Degree Others: _ 15) Occupation: _ Yes No b) a recreational fishing club or association Yes No c) a scuba diving club or association Yes No 16) Do you belong to: a) a conservation organisation Thank you for your time! Seeta Nair Masters Candidate Department of Geography, Faculty of Arts and Social Sciences National University of Singapore 183 [...]... visit Pulau Segayang – in particular their expectations, motivations and perceptions of the island This section on island tourists will also introduce the educational value of bringing in school groups and examine the role school groups may play in developing the ecotourism product of the resort Chapter 6 – External Influences will touch on the regional components of Pulau Segayang’s island tourism development. .. destination I will then draw the link between these physical attributes and the perceived fascination of islands Section 2.3 Island Tourism Development describes the various perspectives of island tourism development with specific focus on island resorts and the paradigm of sustainable island tourism development Section 2.3 - Voices That Care will introduce the wide range of stakeholders that are connected... caters to the demand of recreating by the sea and on an island Island resorts support the attraction of sun, sand and sea holidays with the apparent exclusivity of an island, and thus allows for tourists to recreate on and consume island environments Specifically, island resorts exemplify both the island experience and the arena for island tourism to occur by playing upon these factors of separation and... prevalent in other research areas (for example Mack 2004, Pangestu 1991, Royle 1997) This research will thus focus on a geographical area that has previously been ignored 1.1.3 Island Tourism Development on Pulau Segayang, Riau, Indonesia Pulau Segayang is situated south-west off from Pulau Galang, the second last of the five islands chain that link Batam to the southern islands via the Trans-Barelang... settings; the associated activities of engaging with the natural environment; and the isolation of island destinations In other words, part of the lure of island destinations is the natural environment and the positive benefits that may be gained from recreating in such surroundings Additionally, the very insularity of islands further develops its romantic appeal of remoteness and the spatial scale of islands... monetary terms, tourists to the Caribbean islands spent a total of US$19.2 billion, while tourists to the Oceania island nations (which includes Fiji and the Kiribati islands) spent US$22.3 billion in 2004 (World Tourism Organization 2005) Indonesia, an archipelago nation, welcomed in 2004 over five million visitors to its numerous island destinations (Ministry of Culture and Tourism 2006), while the. .. ascertain the tourism potential of the Riau Islands through the experience of one particular small island - Pulau Segayang Studies on the Riau Islands have tended to focus on the larger islands of Batam and Bintan, and have neglected the smaller, outer islands which are vastly different and worthy of focused studies as well This is especially so in tourism development studies (for example Henderson 2001,... examine islands that has a high economic dependence on tourism, and which has experienced resulting changes on the island s physical, social and economic dynamics Thus, it is an inclusion of islands only not defined by geographic delimitations, but also based on the social and economic linkages of tourism that is important for my analysis However, understanding the geography of island environments... problems in the management and operation of tourism, and its reconciliation with the natural environment Unfortunately, we still have little understanding of many of these issues and problems This lack of understanding then opens the path for research that seeks to understand these dynamic interactions and relationships that occur through the development of island tourism Small island tourism, in particular,... yet there have been few studies (for example Kenji and Siegel 1990, Wrangham 1999) that describe in detail the development processes that takes place on isolated, peripheral small islands that have seen tourism developments through the vision of a single entrepreneur This research will address the above gap by detailing the island tourism development process of a small Indonesian island, Pulau Segayang, ... CHAPTER ONE: INTRODUCTION 1.1 Background 1.1.1 Island Tourism Development in Indonesia 1.1.2 Island Tourism Development in Riau, Indonesia 1.1.3 Island Tourism Development. .. utilised in the marketing and promotion of tourism on the island 33 resort at Pulau Segayang Thus, the analysis of Pulau Segayang’s island tourism development will take into consideration the alignment... and the perceived fascination of islands Section 2.3 Island Tourism Development describes the various perspectives of island tourism development with specific focus on island resorts and the