Trường Trung cấp Vạn Tường CỘNG HÒA XÃ HỘI CHỦ NGHĨA VIỆT NAM Tổ Ngoại ngữ Độc lập – Tự do – Hạnh phúc - oOo - - oOo - SYLLABUS FOR THE COURSE OF ENGLISH FOR TOURISM TEXT BOOK: FIRST CLASS – Oxford University Express MATERIAL: VIETNAM TOURISM GOLDEN SITE – Culture and Information Publishing House Duration: 75 periods (15 classes) 1. People in Tourism - Vocabulary: Finding out about people working in tourism. - Listening: skimming for specific information - Writing: A job description - Grammar review: Present simple for facts and habits Present Continuous for temporary activities 2. Reservation ( flight/ hotel room/ seat/ restaurant/ …) and Method of Payment - Request: Can…? / Could ….? / Would….? - Dealing with reservation - Days and dates - Dealing with different method of payments 3. Changes and Cancellations - Wh. Questions for future arrangement - Making alteration to flight booking - Asking for and giving factual information - Writing letter explaining cancellation charges 4. Travel Requirements - Degree of obligation: Must / have to … - Informing customers about travel requirements - Transferring information from a letter to a form - Writing a letter of confirmation - Test 45 minutes (1): 5. Asking and Giving Directions - Expression to ask for directions - Imperatives in instructions: preposition of place and movement - Understanding and Giving directions on a map and in an airport building - Reading for specific details - Talking about service and facilities 6. Tourist Information - Giving advice and making suggestion: Should … / Ought to … - Offering advice to tourists - Listening for specific information - Reading and writing promotional material 7. Presentation: Being a Tour Guide 1 (Materials from “Vietnam Discovery” and “Vietnam Tourism Golden Site” ) Students work in group and present their previous prepared task as a Vietnam Tourism Destination in front of class. Encourage sts make presentation by Microsoft Power Point Suggested places: in the Southern area and Mekong dental ( From Da Nang back to the South) Allowed duration: about 15 – 20 minutes for each group 8. Hotel Facilities - Grammar: Comparatives and Superlatives - Comparing hotel facilities - Listening for hotel facilities - Writing brochure descriptions of hotel services - Visiting hotel as a tour company representative 9. Checking in and Checking out - Receiving guests - Reading and talking about features / amenities of hotel industry - Promoting your country hotel industry - Checking out the hotel and paying the price 10. Complaints - Expression used when complaining and apologizing - Tenses revision - Dealing with complaints - Building dialogues - Guidance on replying to letters of complaint 11. Itineraries (plan for a journey) - Talking about experiences - Grammar: Present perfect contracted with past simple - Dealing with enquiries about itineraries - Planning and writing personal itineraries - Controlled dialogues building 12. Job interview (2) - Talking about parts of job interview - Reading some samples of application letters - Writing letters of application - Writing a C.V 13. Job interview (2) - Discussion on the future of the tourist industry - Test 45 minutes (2): option 1. Writing personal itineraries 2. Writing letters of application 3. Writing letters explaining cancellation charges 4. Writing letters of confirmation 14. Presentation: Being a tour guide 2 (Materials from “Vietnam Discovery” and “Vietnam Tourism Golden Site” ) Students work in group and present their previous prepared task as a Vietnam Tourism Destination in front of class. Encourage sts make presentation by Microsoft Power Point Suggested places: From Da Nang to the North) Allowed duration: about 15 – 20 minutes for each group Note: Being a tour guide 1 + 2, sts work in group but get mark individually. 15. Performing Learnt Points and Review the Course for Final Test. HCMC, September 1 st , 2010 Người soạn: Giáo viên: Lê Thị Thu Tổ Ngoại ngữ duyệt: Ban Giám hiệu duyệt: . Receiving guests - Reading and talking about features / amenities of hotel industry - Promoting your country hotel industry - Checking out the hotel and paying the price 10. Complaints - Expression. places: From Da Nang to the North) Allowed duration: about 15 – 20 minutes for each group Note: Being a tour guide 1 + 2, sts work in group but get mark individually. 15. Performing Learnt Points. Final Test. HCMC, September 1 st , 2010 Người soạn: Giáo viên: Lê Thị Thu Tổ Ngoại ngữ duyệt: Ban Giám hiệu duyệt: