CHAPTER 1: INTRODUCTION 1.1. RATIONALE In the historical development of the social and economic patterns, people are always regarded as the most important factor, determining the existence of social development. People always actively create all material, wealth, culture and society. In our history of national construction and defense, the role of human factor is also demonstrated. To promote the industrialization and modernization of the country, starting from the National Congress VI (1986), Government has proposed the renewal of the country. From this event, after 15 years of innovation, many businesses have rightly recognized the importance of the human factor, has proposed a number of effective measurements to address the relationship between personal interests - collective interests - social and obtained encouraging success. FPT Corporation is one of the leading companies in ICT (Information and Communications Technology) field. In competitive market, organizations pay much attention on maintenance and development of workforce quality, quantity in consistent with the requirements of transport, cargo transport, production business, ensuring organization’s development and integration, competition and success in the future. FPT is proud to be home to the largest number of IT engineers in Vietnam. They are the most precious property to whom FPT attributes its every success. It is the reason why I choose the topic “Improving training activities for new employees at FPT Corporation” to be my graduation thesis. 1.2. RESEARCH OBJECTIVES Objectives of research study are formulated as following: • Research some basic theories required for training activities of FPT Corporation’s new employees • Review and analyze current training activities for FPT Corporation’s new employees • Propose some recommendations to improve FPT Corporation training activities for new employees 1.3. RESEARCH QUESTIONS • What are the training activities that FPT Corporation has employed for new employees? • What are the effects of new-employee-training activities that FPT Corporation has employed? • What are the elements affecting new-employee-training activities in FPT Corporation. • What does FPT Corporation need to improve new-employee-training activities? • How does FPT Corporation improve new-employee-training activities? 1.4. RESEARCH METHODOLOGY 1.4.1. Research process Source: Author’s design 1.4.2. Data collection 1.4.2.1. Secondary data collection Secondary data were collected under desk study form from newspapers, journals, websites, annual reports, reviews and former research studies related to training activities within three years (2011, 2012, 2013); and from FPT Corporation in 2012 and 2013. 1.4.2.2. Primary data collection Approach Instrument Respondent Information In-depth interview Questionnaire Ms. Ngo Thi Duy Phuong – Training manager of FPT FPT’s current training situation Corporation Ms. Nguyen Thi Bich Ngoc – Training staff of FPT Corporation Mr. Bui Minh Tuan – Training staff of FPT Corporation The difficulties and advantages when implementing FPT training activities Training plan of FPT Awareness about FPT training activities Survey Questions and answers guidelines 50 target new employees Evaluate the effects of FPT training activities Which training activity is effective for FPT new employees? Primary data were collected by in-depth interviewing with FPT Corporation’s training manager and staff and by surveying target new employees of FPT’s Corporation. Therefore, there are two instruments for analysis method: In-depth interview was carried out with 1 manager: Ms. Ngo Thi Duy Phuong – FPT Corporation training manager; and 2 training staff: Ms. Nguyen Thi Bich Ngoc and Mr. Bui Minh Tuan. This in-depth interview was conducted directly by the author. For FPT Corporation manager, questions are set out in order to evaluate FPT current training activities. The questions also aimed at the advantage and disadvantage when implementing training activities for new employees at managers’ view points and the plan for FPT new-employee-training in the future. For FPT training staff, the questions focused on the advantage and disadvantage when implementing training activities for new employees at staff’s view points and the awareness of them on training. New employee surveys: • Sample size As the purpose of this study, I collected data from new employees which are chosen randomly based on FPT employee database. The total number is 50. I sent survey to employees by email and face-to-face. • Instrument: Survey • Information: The survey was design to know how new employees evaluate FPT training program, which kind of training program in FPT is the most effective and how FPT gains more attention to training program. 1.4.2.3. Analyzing data method The author uses Excel software to synthesize the result of the questionnaire. 1.5. SCOPE OF THE RESEARCH The research was conducted in Hanoi only. In which, the target employees were selected randomly from FPT head office and subsidiaries in Hanoi. The secondary data was collected from 2011 to 2013 and the primary data was conducted in December 2013. 1.6. STRUCTURE OF THE THESIS Apart from acknowledgement, abbreviation, executive summary, appendixes and conclusion, the thesis consists of four chapters: Chapter 1: INTRODUCTION Chapter 2: THEORETICAL BACKGROUND ON TRAINING Chapter 3: CURRENT SITUATION ON NEW-EMPLOYEE-TRAINING ACTIVITIES AT FPT CORPORATION Chapter 4: RECOMMENDATIONS ON NEW-EMPLOYEE-TRAINING ACTIVITIES AT FPT CORPORATION . Corporation s new employees • Propose some recommendations to improve FPT Corporation training activities for new employees 1.3. RESEARCH QUESTIONS • What are the training activities that FPT Corporation. for new employees? • What are the effects of new- employee -training activities that FPT Corporation has employed? • What are the elements affecting new- employee -training activities in FPT Corporation. •. are formulated as following: • Research some basic theories required for training activities of FPT Corporation s new employees • Review and analyze current training activities for FPT Corporation s