1. Trang chủ
  2. » Kinh Doanh - Tiếp Thị

digital business system phần 6 pptx

74 183 0

Đang tải... (xem toàn văn)

Tài liệu hạn chế xem trước, để xem đầy đủ mời bạn chọn Tải xuống

THÔNG TIN TÀI LIỆU

Nội dung

FF4 CO Night 2 Ring Assignments for Hunt Groups CO Night 2 Ring Assignments for Hunt Groups Software VeWon CPC-S and CPC-M, Version 1 0 and higher Address FF4 9# l# (HuntGrp)## (Trunk)# (0 or l)# Description This program determines which hunt group will receive incoming calls from a particular trunk when the DBS 824 system is in “Night 2” mode Progiamming FF4 9# 1# (23-26 or 3%34)# (1-6 or l-8)# (0 or l)# /’ / t Hunt Groups 1 thru 4 Trunk Number O=Trunk does not ring CIPC-SC1PCI-M 1 =Trunk rings 23 31 CPC-M l-8 24 32 2 25 33 3 26 34 4 Related Programming Automatic Night 2 Mode Start Time FFl 3# 29# HHMM# Hunt Group Members FF4 3# (l-4)# (5-20)# (loo-699)# issued 3/l /95 DBS 824-l O-400 4-21 CO Delayed Night 2 Ring Assignments FF4 CO Delayed Night 2 Ring Assignments Software Versiwm CPC-S and CPC-M, Version 1 0 and higher Address FF4 9# 2# (ExtPort)# (Trunk)# (0 or l)# Description This program assigns delayed ringing to extensions for unanswered calls on specific trunks during the “Night 2” mode Delayed ringing works like an automatic transfer if an incoming trunk call is unanswered at one extension after a certain period of time, the system will send the call to ring at another extension (the first extension will stop ringing) The original extension or hunt group that receives an incoming trunk call during “Night 2” mode is set in the CO Night 2 Ring Assignments address (FF4 9# 1# ExtPort!HuntGrp# Trunk#) The period of time that passes before the system transfers the unanswered call, is set in the CO Delayed Ring Timer address (FFl 3# 22#) Programming FF4 9# 2# (l-17 or I-25)# (1-6 or l-8)# (0 or l)# /” f f Extension Port Trunk Number O=Do not ring this extension CPC-S l-16,17 CPC-S l-6 if the trunk call is CPC-M l-24,25 CPC-M l-8 unanswered elsewhere l=Ring this extension if the trunk call is unanswered elsewhere Note: Use port 17 (CPC-S) or port 25 (CPC-M) to assign ringing to an external paging or Universal Night Answer (UNA) device Related Programming Delayed Ring FFl 2# l# 21# (0 or l)# CO Delayed Ring Timer FFl 3# 22# (O-15)++ _ Automatic Night 2 Mode Start Time FFl 3# 29# HHMM# CO Night 2 Ring Assignments FF4 9# l# (ExtPort)# (Trunk)# (0 or l)# Notes Attendant Interactions If the first attendant is assigned delayed ringing, the Attendant Ovefflow feature will be disabled Also, if the Delayed Ring function is enabled and no extensions are assigned or capable of ringing @ND, unplugged etc ), the ringing line will automatically ring the attendant 4-22 DBS 824-l O-400 Issued 3/l /95 FF4 CO Delayed Night 2 Ring Assignments for Hunt Groups CO Delayed Night 2 Ring Assignments for Hunt Groups Software Version CPC-S and CPC-M, Version 1 0 and higher Address FF4 9# 2# (HuntGrp)## (Trunk)# (0 or l)# Description This program assigns delayed ringing to hunt groups for unanswered calls on specific trunks during the “Night 2” mode Delayed ringing works like an automatic transfer if an incoming trunk call is unanswered at one extension after a certain period of time, the system will send the call to ring at another extension (the first extension will stop ringing) The original extension or hunt group that receives an incoming trunk call during “Night 2” mode is set in the CO Night 2 Ring Assignments address (FF4 9# l# ExtPort/HuntGrp# Trunk++) The period of time that passes before the system transfers the unanswered call, is set in the CO Delayed Ring Timer address (FFl 3# 22#) Programming FF4 9# 2# (23-26 or 3%34)# (l-6 or l-8)# (0 or l)# Y t Hunt Groups 1 thru 4 Trunk Nun-r ber O=Do not ring this hunt CPC-SCPC-M 23 31 7 gg:; ‘;r’s is unanswered elsewhere group if the trunk call 24 32 2 25 33 3 l=Ring this hunt group if the trunk call is unanswered 26 34 4 elsewhere Related Programming Delayed Ring FJ?l 2# l# 21# (0 or l)# CO Delayed Ring Timer FFl 3# 22# (0-15)# - Automatic Night 2 Mode Start Time FFl 3# 29# HHMM# Hunt Group Members FF4 3# (l-4)++ (5-20)# (loo-699)# CO Night 2 Ring Assignments for Hunt Groups FF4 9# l# (HuntGrp)# (Trunk)# (0 or l)# Issued 3/l/95 DBS 824-10-400 4-23 5. FF Key Programming (FF5) Use the FF5 addresses in this chapter to assign special features to the Flexible Function (FF) keys on DBS 824 phones These keys provide phone users with one-touch activation of features which normally require several keystrokes (User features are explained in detail in Section 700-Feature Operation ) This chapter covers the following topics Topic Page FF Key Assignments for Extensions 5-3 FF Key Assignments for DSS or EM/24 Consoles 5-6 1 issued 3/l/95 DBS 824-10-400 5-l 5-2 DBS 824-10-400 issued 3/l /95 FF Key Assignments for Extensions Software Version CPC-S and CPC-M, Version 1 0 and higher Address FF5 (ExtPort)# (Key)# (Feature)# Description Each Flexible Function (FF) key on DBS 824 phones and EM/24 consoles can be programmed with a feature code During normal phone operation (not in programming mode), pressing the FF key performs the feature associated with the code Programming To assign a feature to an FF key Note: If an FF key has already been assigned to a trunk line, the DBS 824 system will not allow you to assign a feature code to it you must first clear the trunk assignment from the FF key before assigning the feature code FF5 (1-16 or l-24)# (1124)# (Feature)# f t t Extension Port CPC-S 1-16 CPC-M l-24 Key Number Feature Code (l-24) (see table, next page) To clear an FF key FF5 (1-16 or l-24)# (1124)# CONF ON/OFF I CPC-S 1-16 (i-24) CPC-M l-24 Issued 3/l/95 DBS 824-10-400 5-3 FF Key Assignments for Extensions FF5 Table 5-1 Feature codes for FF key assignment -_ Feature Code to be entered in the program address Absence Message- 71 Account Code FF12 7 Answer Key FFll 1 Any Key PROG PROG XXXXXX Note: The “Any Key” allows you to store digits other than extension numbers, CO trunks, or feature codes For example, an Any Key can be used to store an account code or a voice mail password Attendant Park Hold 75 00 thru 09 Background Music FF12 53 call Forward All Calls 720 Call Forward Busy/No Answer 721 Call Forward Busy 722 Call Forward No Answer 724 Caller ID Log FFll 6 Day Mode FF12 521 Day/Nightl/Night2 Mode Toggle FF12 520 Direct Call Pickup 79 Dp-Not-Disturb 73 Extension Lockout 74 Group Call Pickup 70 2 Headset FF12 51 Intercom Key FF12 8 Internal Call PROG lo-69 or loo-699 Internal Dial Tone FF12 50 MC0 or ML Keys 81 thru 86 or 89 Note: See “ML/MC0 Separation” (programming address FF3 ExtPortf# 43#) to determine which type of key is available with your software Meet Me Answer Message Waiting Answer Mute 77 AUTO REDIAL FFll FF12 Night 1 Mode 1 Night 2 Mode 1 FF12 522 I 1 FF12 523 5-4 DBS 824-1 O-400 Issued 3/l /95 FF5 FF Key Assignments for Extensions Code to be entered in the program address PROG AUTO NNN XXX or AUTO 00-99# / 4 Voice mail pilot number Password (optional) Page Note: Lf a password is used, it can be from 1 to 3 dig- its If the password is over 3 digits, it must be assigned to a personal or system speed dial number (00-99) Be sure to include an ending # sign in the speed dial num- ber if you are accessing a DBS voice mail system 1 FF12 00 thru 07 Park Hold Personal Speed Dial Release System Speed Dial Talkback Trunk Numbers UNA Pickup 75 AUTO 90 thru 99 (or 900 thru 909) (or 900 thru 939) FFll 2 AUTO 00 thru 89 (or 000 thru 089) (or 000 thru 199) FFll 3 01 thru 06 (for CPC-S) 01 thru 08 (for CPC-M) 1 78 Related Programming FF Key Copy FF9 3# (ExtPort)# (ExtPort)### Notes Restriction on Trunk LED Indications Only the first 24 FF keys will light for trunks that are assigned to them Trunks can be assigned to the remaining keys from the phone (rather than through programming mode), but the LEDs will not light Entering Asterisk and Pound Signs When assigning feature codes in this address, use FFl 1 and FF12 to enter asterisks (“*“) and pound signs ((‘#“) Pressing FFll enters a ‘&*” in the feature code, pressing FF12 enters a “# ” When you enter these symbols, the display does not indicate that any data was entered, although the phone will recognize these keys issued 3/l /95 DBS 824-l O-400 5-5 FF Key Assignments for DSS or EM/24 Consoles FF5 FF Key Assignments for DSS or EM/24 Consoles Software Version CPC-S and CPC-M, Version 1 0 and higher Address FF5 (DSSPort)# (Key)## (Feature)# Description Each FF key on a DSS or EM/24 console can be programmed with a feature code During normal phone operation (not in programming mode) pressing the FF key performs the feature associated with the code Figure 5-l below shows the key layout of a DSW2 console Table 5-l on page 5-4 shows the feature codes that can be entered Figure 5-I DSSl72 key layout 5-6 DBS 824-l O-400 Issued 3/l /95 FF5 FF Key Assignments for DSS or EM/24 Consoles Programming To assign a DSS FF key FF5 (17-20 or 2528)# (1172)# (Feature)# f DSS Location FF Key Feature Code CPCI-S _CPC-M (l-72) (See the feature code 17=DSS 1 25=DSS 1 list in Table 5 1) 18=DSS 2 26=DSS 2 19=DSS 3 27=DSS 3 20=DSS 4 28=DSS 4 To reset a DSS FF key to its default value FF5 (17-20 or 25128)# CONF ON/OFF Related Programming FF Key Copy FF9 3# (ExtPort)# (ExtJ?ort)## Notes Default Key Assignments The FF keys on DSS consoles 1 and 3 are assigned by default as MC0 keys DSS consoles 2 and 4 do not have default key assignments Restriction on Trunk LED Indications Only the first 24 FF keys will light for trunks that are assigned to them Trunks can be assigned to the remaining keys from the phone (rather than through programming mode), but the LEDs will not light Entering Asterisk and Pound Signs When assigning feature codes in this address, use FFll and F’F12 to enter asterisks (r‘*“) and pound signs (,‘#I”) Pressing FFll enters a “*” in the feature code, pressing FF12 enters a “# ” When you enter these symbols, the display does not indicate that any data was entered, although the phone will recognize these keys Issued 3/l /95 DBS 824-l O-400 5-7 [...]... CPC-s 1- 16 CPC-M l-24 f Text Name (up to 10 characters) To clear an extension name FF6 I# (l- 16 or 1;24)# CONF ON/OFF t Extension Port CPC-S 1- 16 CPC-M l-24 6- 4 DBS 824-l O-400 Issued 3/l /95 FF6 System Speed Dial Names System Speed Dial Names Software Version CPCS and CPC-M, Version 1 0 and higher Address FF6 2# (SSD)# CONF (Name)## Description Names of up to 16 characters can be assigned to System. .. Messages Trunk Name Assignment Hunt Group Name Assignment Call Waiting/OHVA Text Reply issued 3/l/95 DBS 824-10-400 1 Page 6- 3 6- 5 I 6- 6 I 1 6- 7 1 6- 9 6- 10 1 6- 11 1 6- 2 DBS 824-l O-400 Issued 3/l 195 Extension Name Software Version CPC-S and CPC-M, Version 1 0 and higher Address FF6 l# (ExtPort)# CONF (Name)# Description -Names of up to 10 characters can be assigned to each extension number An extension’s... Programming To assign a trunk name FF6 5## (l -6 or 1-8)# CONF (NNNNNN)# Trunk Number CPC-S l -6 CPC-M l-8 Trunk Text (up to 6 characters) To clear a trunk name I FF6 5# (l -6 or l-8)# CONF ON/OFF Trunk Number CPC-S l -6 CPC-M l-8 Issued 3/l/95 DBS 824-10-400 6- 9 Hunt Group Name Assignment FF6 Hunt Group Name Assignment Software Version CPC-S and CPC-M, Version 1 0 and higher Address- FF6 W (HuntGrp)# CONF (NNNNNNNNNNN)#... TRS Types 2 -6 7- 16 Area Code Table For TRS Types 3 -6 7-17 Office Code Table For TRS Types 3 -6 7-18 Special Area Code Table For TRS Types 3 -6 Special Office Code Table For TRS Types 3 -6 7-20 Special 7-Digit Table For TRS Types 2 -6 7-21 Day TRS Types O-7 for Trunks 1 7-22 Night TRS Types O-7 for Trunks 7-23 Area Code Table For TRS Types 3 -6 (Global Copy) 7-24 Office Code Table For TRS Types 3 -6 (Global... (Add-On Mode) 900-939 f Text Name (up to 16 char ) To clear PSD names FF6 3## (l- 16 or l-24)# (PSD)# CONF ON/OFF f Extension Port CPC-s 1- 16 CPC-M l-24 6- 6 t PSD Number CPC-S (Standard Mode) CPC-M (Standard Mode) CPC-M (Add-On Mode) DBS 824-l O-400 90-99 90-99 900-939 issued 3/l /95 ttb Absence Messages Software Version CPC-S and CPC-M, Version 1 0 and higher Address FF6 4## (59)# CONF (Message)# Description... Types 3 -6 FF7 International Calling For TRS Types 3 -6 Software Version CPC-S and CPC-M, Version 1 0 and higher Address FF7 l# I# (0 or l)# Description Use this program to set system- wide restrictions for the dialing of international calls on trunks assigned TRS types 3 -6 If the DBS 824 system is programmed to use the new AJANP dialing plan (FF7 l# 16# l#), this “International Calling For TRS Types 3 -6 ... through the programming mode using a DSS/72 See Figure 6- l on page 6- 3 for DSS/72 keys used for text assignment Programming To assign hunt group names FF6 6# # (l-4)# CONF (NNNNNNNNNN)# t Hunt Group Number CPC-S and CPC-M l-4 f Hunt Group Text (up to 10 characters) To clear hunt group names 6- 10 DBS 824-l O-400 Issued 3/i /95 Call Waiting/OHVA Text Reply FF6 Call Waiting/OHVA Text Reply Software Version CPC-S... Figure 6- l below shows the DSS/72 keys used for name assignments Extension names can also be assigned from the attendant phone without entering the programming mode For instructions on this method of name assignment, see Section 700-Feature Operation Figure 6- I DSSf72 key usage for name assignment Issued 3/l /95 DBS 824-l O-400 6- 3 FF6 Extension Name Programming To assign an extension name FF6 l# (l- 16. .. Name (up to 16 characters) To clear SSD names FF6 2# (SSD)# CONF ON/OFF f SSD Number CPC-S (Standard Mode) 00-89 CPC-M (Standard Mode) 00-89 CPC-M (Add-On Modej 000-199 Issued 3/l /95 DBS 824-l O-400 I 6- 5 FF6 Personal Speed Dial Names Personal Speed Dial Names Software Version CPC-S and CPC-M, Version 1 0 and higher Address F F6 3## (ExtPort)# (PSD)# CONF (Name)# Description Names of up to 16 characters... determines whether the system will check the Country Code Table for any restrictions on the dialed number If the DBS 824 system is programmed to use the old dialing plan (FF7 l# 16# O##), this “International Calling For TRS Types 3 -6 program determines whether international calling is allowed or restricted system- wide This program only applies to those trunks that are assigned TRS types 3 -6 International . Page Extension Name 6- 3 System Speed Dial Names 6- 5 1 Personal Speed Dial Names I 6- 6 I 1 Absence Messages 1 6- 7 1 Trunk Name Assignment 6- 9 Hunt Group Name Assignment 6- 10 Call Waiting/OHVA. Name CPC-s 1- 16 (up to 10 characters) CPC-M l-24 To clear an extension name FF6 I# (l- 16 or 1;24)# CONF ON/OFF t Extension Port CPC-S 1- 16 CPC-M l-24 6- 4 DBS 824-l O-400 Issued 3/l /95 FF6 System. Figure 6- l on page 6- 3 for DSS/72 keys used for text assignment Programming To assign a trunk name FF6 5## (l -6 or 1-8)# CONF (NNNNNN)# Trunk Number CPC-S l -6 CPC-M l-8 Trunk Text (up to 6 characters) To

Ngày đăng: 14/08/2014, 22:20