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Chapter 11 The information economy David Begg, Stanley Fischer and Rudiger Dornbusch, Economics, 6th Edition, McGraw-Hill, 2000 Power Point presentation by Peter Smith 11.2 11.3 Use of the internet 0 200 400 600 800 1000 1200 £bn. 1997 1999 2001 2003 Business to business use of the internet 11.4 e-products An e-product: – can be digitally encoded then transmitted rapidly, accurately and cheaply e.g. music, films, books, sport … Fixed costs of producing e-products are huge … … but marginal costs of distribution are tiny implying vast economies of scale 11.5 Consuming information experience overload switching costs network externalities Four key features of e-products: 11.6 Experience products An experience good or service is one that must be sampled before the user knows its value – information is nearly always new – marketing needs careful attention free samples previews establishing reputation 11.7 Information overload … arises when the volume of available information is large …but the cost of processing it is high screening devices become crucial 11.8 Switching costs … arise when existing costs are sunk so changing supplier incurs additional costs smart suppliers devise strategies for locking in their customers e.g. air miles, supermarket reward cards 11.9 Network externalities Suppose D 1 represents the demand curve for a product exhibiting network externalities £ Quantity D 1 P 1 Q 1 With price at P 1 , demand is limited. If price is reduced to P 2 , more people find the network attractive so not only is there a move along the demand curve, but there is a shift in demand. Long-run demand is more elastic (DD). P 2 D 2 Q 2 D D 11.10 Information: the supply side Given substantial economies of scale, we expect monopoly suppliers of information products: Dominant firm with competitive fringe e.g. Microsoft Niche market monopolies [...]... supply of more than one product to reduce the need for price discrimination 11. 11 Competition vs collaboration A strategic alliance is a blend of co-operation and competition, in which a group of suppliers provide a range of products that partly complement one another – – e.g Microsoft and Intel airline alliances: One World, Star 11. 12 Understanding the e-economy 1 The information revolution is changing... information revolution is changing our lives – but few of its activities or market tactics are unprecedented 2 The revolution in technology has not required a corresponding revolution in economic theory 11. 13 . Chapter 11 The information economy David Begg, Stanley Fischer and Rudiger Dornbusch, Economics, 6th Edition, McGraw-Hill, 2000 Power Point presentation by Peter Smith 11. 2 11. 3 Use of the. distribution are tiny implying vast economies of scale 11. 5 Consuming information experience overload switching costs network externalities Four key features of e-products: 11. 6 Experience. knows its value – information is nearly always new – marketing needs careful attention free samples previews establishing reputation 11. 7 Information overload … arises when the volume of