Microsoft Dynamics CRM 2013 Operating and Maintaining Guide

Manager user interface. You can also use the methods that are described in the Microsoft Dynamics CRM SDK to perform these tasks. The Windows PowerShell cmdlets are installed on the computer when you install a Full Server role or when you install the Deployment Tools server role, if you’re installing individual server roles. To execute commands, you must first configure Microsoft Dynamics CRM 2013 with Windows PowerShell

Trang 1

Microsoft Dynamics CRM 2013 Operating

and Maintaining Guide

Version 6.1.0

1

Trang 2

This document is provided "as-is" Information and views expressed in this document, including URL and other Internet Web site references, may change without notice

Some examples depicted herein are provided for illustration only and are fictitious No real association or connection is intended or should be inferred

This document does not provide you with any legal rights to any intellectual property in any Microsoft product You may copy and use this document for your internal, reference purposes The videos and eBooks are in English only Also, if you click the links, you may be redirected to a U.S website whose content is in English

Microsoft, Active Directory, ActiveX, Azure, BizTalk, JScript, Microsoft Dynamics, Outlook,

SharePoint, SQL Server, Visual Basic, Visual Studio, Windows, Windows Server, and Windows Vista are trademarks of the Microsoft group of companies

All other trademarks are property of their respective owners

2

Trang 3

3

Trang 4

Operating and Maintaining Guide for

Microsoft Dynamics CRM 2013

The Microsoft Dynamics CRM 2013 Operating and Maintaining Guide contains resources and topics designed to help you operate and maintain your on-premises deployment of Microsoft Dynamics CRM 2013

In This Section

Operating Guide for Microsoft Dynamics CRM 2013 (on-premises)

Monitor and troubleshoot Microsoft Dynamics CRM

Microsoft Dynamics CRM 2013 data protection and recovery

Related Sections

Microsoft Dynamics CRM 2013 Installing Guide

Microsoft Dynamics CRM 2013 Administration Guide

Send us your comments about this

document (Op and Maintain Guide)

If you have a question or comment about this document, click to send an e-mail message to the

Microsoft Dynamics CRM content team

If your question is about Microsoft Dynamics CRM products, and not about the content of this book, search the Microsoft Help and Support Center or the Microsoft Knowledge Base

Operating Guide for Microsoft Dynamics

CRM 2013 (on-premises)

As you administer Microsoft Dynamics CRM, you’ll want to guarantee availability for your users

by monitoring server status and performance, troubleshooting issues, and planning for disaster recovery

Trang 5

Ongoing maintenance of Microsoft Dynamics CRM includes operations such as updating,

customizing, monitoring, and relocating or reconfiguring Microsoft Dynamics CRM Server and required or optional technologies such as Microsoft SQL Server and Microsoft SharePoint

Operations that require intensive database transactions cannot be run concurrently This include the following operations

• Language pack provisioning

• Importing a solution

• Publishing customizations

• Database updates (Microsoft Dynamics CRM (on-premises) only)

• Solution update operations (Microsoft Dynamics CRM Online only)

In This Section

Administer the deployment using Windows PowerShell

Enable Windows Error Reporting

Monitor and troubleshoot Microsoft Dynamics CRM

Change a Microsoft Dynamics CRM service account or AppPool identity

Microsoft Dynamics CRM 2013 data protection and recovery

Related Sections

Planning Guide for Microsoft Dynamics CRM 2013 and Microsoft Dynamics CRM Online

Installing Guide for Microsoft Dynamics CRM 2013 and Microsoft Dynamics CRM Online

Administration Guide for Microsoft Dynamics CRM 2013 and Microsoft Dynamics CRM Online Customization Guide for Microsoft Dynamics CRM 2013 and Microsoft Dynamics CRM Online

Report Writers Guide for Microsoft Dynamics CRM 2013 and Microsoft Dynamics CRM Online

Administer the deployment using Windows PowerShell

Windows PowerShell enables you to easily run deployment commands to change the

configuration of your deployment, such as tasks that can be performed by using the Deployment Manager user interface You can also use the methods that are described in the Microsoft

Caution

Trang 6

Dynamics CRM SDK to perform these tasks The Windows PowerShell cmdlets are installed on the computer when you install a Full Server role or when you install the Deployment Tools server role, if you’re installing individual server roles To execute commands, you must first configure Microsoft Dynamics CRM 2013 with Windows PowerShell This topic describes how to do this and explains each of the supported commands You can find all the organization database settings available in Get and set deployment configuration settings For sample scripts, refer to the See Also links later in this topic

For more information about Windows PowerShell, see Scripting with Windows PowerShell This release of the cmdlets includes the following improvements:

• Remote execution of PowerShell scripts

• Improved error reporting from cmdlets

• Improved output from cmdlets

For more information about the programmatic use of the Deployment Web Service see

“Administer the deployment using the deployment web service” in the Microsoft Dynamics CRM

2013 SDK

In This Topic

Configure the Microsoft Dynamics CRM PowerShell cmdlets

Use the PowerShell cmdlets

Set properties using PowerShell cmdlets

Supported PowerShell cmdlets

Configure the Microsoft Dynamics CRM

PowerShell cmdlets

1 Log into the administrator account on your Microsoft Dynamics CRM server

2 Open a Windows PowerShell command prompt

3 In a Windows PowerShell window, enter the following command:

Add-PSSnapin Microsoft.Crm.PowerShell

This command adds the Microsoft Dynamics CRM Windows PowerShell snap-in to the current session The snap-in is registered during installation and setup of the Microsoft Dynamics CRM server

Register the cmdlets

Trang 7

1 At the PowerShell prompt, type the following:

Get-Help *Crm*

1 At the PowerShell prompt, type the following, replacing CrmCmdletName with the

name of a command:

Get-Help C RM C MDLET N AME

For detailed help for a specific a cmdlet, use Get-Help CRMC MDLET –full, such as the

Import-CRMOrganization cmdlet

Get-Help Import-CRMOrganization -full

You must register the Microsoft Dynamics CRM Windows PowerShell commands, otherwise you will receive the following message when you try to run a cmdlet

The term ‘M ICROSOFT D YNAMICS CRM W INDOWS P OWER S HELL COMMAND' is not recognized as the name of a cmdlet, function, script file, or operable program Check the spelling of the name, or if a path was included, verify that the path is correct and try again

Use the PowerShell cmdlets

Once you have registered the Microsoft Dynamics CRM Windows PowerShell commands, you can use them to perform tasks

Use the following command to output the list of deployment administrators:

Get a list of the Microsoft Dynamics CRM cmdlets

Get help for a cmdlet

Warning

Trang 8

Set properties using PowerShell cmdlets

Once you have registered the Microsoft Dynamics CRM Windows PowerShell commands, you can use them to perform tasks, such as set deployment-wide properties or set some organization properties Examples are provided in the table below and in the following topics

Supported PowerShell cmdlets

The following table lists the cmdlets available for use with Windows PowerShell

specified deployment

Disable-CrmOrganization Disables the specified Microsoft Dynamics

CRM organization For an example using this command, see Example – Disable or Enable

an Organization.Disable-CrmServer Disables the specified Microsoft Dynamics

CRM server

Edit-CrmOrganization Edits properties of the specified Microsoft

Dynamics CRM organization For an example using this command, see Example – Edit the Attributes of an Organization

Enable-CrmOrganization Enables the specified Microsoft Dynamics

CRM organization For an example using this command, see Example – Disable or Enable

an Organization.Enable-CrmServer Enables the specified Microsoft Dynamics

CRM server

Get-CrmAccessLicense Retrieves the server licensing and CAL

licensing information for the deployment.Get-AdvancedSetting Gets an advanced setting value for Microsoft

Dynamics CRM In some cases, this cmdlet should only be used under the direction of Microsoft Support

Get-CrmCertificate Retrieves the certificate information for

Microsoft Dynamics CRM The certificate object contains the public key of the service bus signing certificate

Get-CrmDeploymentAdministrator Retrieves the deployment administrators for

the Microsoft Dynamics CRM deployment

Trang 9

Get-CrmLicenseProperty Retrieves the license properties object for

Microsoft Dynamics CRM

Get-CrmOperationStatus Retrieves the status on asynchronous

operations sitting in the asynchronous operation queue for Microsoft Dynamics CRM.Get-CrmOrganization Retrieves one or all of the organizations in the

deployment of Microsoft Dynamics CRM

Microsoft Dynamics CRM servers in a deployment

deployment setting object For a list of the settings objects, see Get and set deployment configuration settings

Import-CrmOrganization Initiates the process to import a Microsoft

Dynamics CRM organization database into the deployment

New-CrmDeploymentAdministrator Creates a new deployment administrator for

the Microsoft Dynamics CRM deployment For complete usage information, see Add a deployment administrator (PowerShell).New-CrmOrganization Initiates the process to create a new

organization in the Microsoft Dynamics CRM deployment For an example using this command, see Example – Create an Organization For complete usage information, see Create an organization (PowerShell).Remove-CrmCertificate Removes the specified certificate from

Microsoft Dynamics CRM

Remove-CrmDeploymentAdministrator Removes the specified deployment

administrator from the Microsoft Dynamics CRM deployment For complete usage information, see Delete a deployment administrator

Remove-CrmOrganization Deletes the specified organization from the

Microsoft Dynamics CRM deployment

Remove-CrmServer Deletes the specified server from the Microsoft

Dynamics CRM deployment

Set-CrmAdvancedSetting Sets an advanced setting value for Microsoft

Dynamics CRM This is for internal use only, unless under the direction of Microsoft Support

Trang 10

Set-CrmCertificate Creates a certificate record or sets the

properties of an existing certificate record in the Microsoft Dynamics CRM configuration database

Set-CrmProductKey Sets the product key for the Microsoft

Dynamics CRM deployment

deployment wide settings For a list of the settings objects, see Get and set deployment configuration settings

Update-CrmOrganization Updates the specified Microsoft Dynamics

CRM organization with the latest software updates or upgrades the organization from Microsoft Dynamics CRM 2011 to Microsoft Dynamics CRM 2013

See Also

Operating Guide for Microsoft Dynamics CRM 2013 (on-premises)

Examples of Windows PowerShell commands

Get and set deployment configuration settings

Add a deployment administrator (PowerShell)

Create an organization (PowerShell)

Configure web address settings (PowerShell)

Configure IFD settings (PowerShell)

Configure claims settings (PowerShell)

Delete a deployment administrator

Examples of Windows PowerShell

Trang 11

Example: Disable tracing

Example: Retrieve validation errors

Example: Create an organization

Example: Disable or enable an organization

Example: Edit the attributes of an organization

Example: Disable product updates for new organizations

Example: Enable tracing

The following example shows how to use Windows PowerShell to enable tracing This pattern can be used for all settings For a list of the settings objects, see Use Deployment Entities and Deployment Configuration Settings

PS C:\Users\Administrator> Get-CrmSetting TraceSettings

PS C:\Users\Administrator> Set-CrmSetting $setting

CallStack : True

Categories : *:Error

Directory : c:\crmdrop\logs

Trang 12

Enabled : True

FileSize : 10

ExtensionData : System.Runtime.Serialization.ExtensionDataObject

Example: Disable tracing

The following example shows how to use Windows PowerShell to disable tracing This pattern can be used for all settings For a list of the settings objects, see Use Deployment Entities and Deployment Configuration Settings

PS C:\Users\Administrator> $setting = Get-CrmSetting TraceSettings

PS C:\Users\Administrator> $setting.Enabled=$False

PS C:\Users\Administrator> Set-CrmSetting $setting

Example: Retrieve validation errors

A recommended best practice when using Windows PowerShell commands is to add error

handling at the end of each Windows PowerShell cmdlet The following example shows how to do this

trap [Exception]{

echo $("Error| " + $_.Exception)

echo $("Error| Stacktrace: " + $_.Exception.Stacktrace)

if($_.Exception.GetType() -eq

[System.ServiceModel.FaultException[Microsoft.Xrm.Sdk.Deployment.DeploymentServiceFault]])

Trang 13

{

echo $("Error| Details: ")

foreach ($edwError in $_.Exception.Detail.ErrorDetails)

or otherwise) runs immediately after the Microsoft Dynamics CRM cmdlet and throws an

exception, the top item in $error will be pushed down If the Microsoft Dynamics CRM cmdlet exception was the last one thrown in the shell you can access the error details as shown below

$error[0].Exception.Detail.ErrorDetails

Example: Create an organization

The following example shows how to use Windows PowerShell to create an organization

Although the GUID of the job is returned upon successful submission of the request, the actual creation process may take a significant amount of time

PS C:\Users\Administrator> New-CrmOrganization -DisplayName "Alpine Ski House"

-SQLServerName "CRMSQL" -SrsUrl "http://CRMSQL/ReportServer" -Name "alpineskihouse" -BaseCurrencyCode "USD" -BaseCurrencyName "US Dollar" -BaseCurrencySymbol "$"

-BaseCurrencyPrecision "2" -BaseLanguageCode 1033 -SqlCollation "Latin1_General_CI_AI" -SQMOptIn false

Example: Disable or enable an organization

The following example shows how to use Windows PowerShell to disable or enable an

organization It is a best practice to disable an organization when you perform database

maintenance When you disable an organization, users will no longer be able to access the Microsoft Dynamics CRM application for the organization To make it available to users again, you must enable it

PS C:\Users\Administrator> Disable-CrmOrganization -Name alpineskihouse

PS C:\Users\Administrator> Enable-CrmOrganization -Name alpineskihouse

Trang 14

Example: Edit the attributes of an organization

The following example shows how to use Windows PowerShell to edit the attributes for an

The products updates are installed by default in all new organizations For on-premises

deployments, you can disable this behavior Any new organizations created after the

OptinProvisioningEnabled setting is set to 0 won’t have product updates installed The following example shows how to use Windows PowerShell to accomplish this You can modify this script to set the OptinProvisioningEnabled value to 1 and then run it again to re-enable product updates for new organizations

Trang 15

Get and set deployment configuration

The following settings are available

Name Description Data type

JobTimeoutLockedInterval Gets or sets the interval

used to query to see if there are any organization maintenance jobs that have

Integer

Trang 16

timed out.

MaxJobExecutionTime Gets or sets a value used

for organization maintenance jobs to determine if a job has timed out

Integer

times an asynchronous job will retry before it fails or suspends

Integer

MaxStateStatusUpdateMaxRetryCount Gets or sets the maximum

number of times a database operation will be attempted before failure

Integer

OrgDatabaseMaintenanceJobInterval Gets or sets the interval

used to query to see if there is a pending organization maintenance job

Integer

rate of retries for failed asynchronous operations

Integer

domain used for calls into the Microsoft

Dynamics CRM service from the asynchronous service

String

used to determine if new asynchronous operations should be loaded into memory

Integer

ThrottlingConfiguration Gets or sets the throttling

configuration

String

TimeoutLockedInterval Gets or sets the interval

used to query to see if there are any

asynchronous operations that have timed out

Integer

Trang 17

not claims is enabled

Boolean

EncryptionCertificate Gets or sets the

encryption certificate name

String

FederationMetadataUrl Gets or sets the

federation metadata URL

String

FederationProviderType Gets or sets the

federation type provider

Integer

SessionSecurityTokenLifetimeInHours Gets or sets the security

session token lifetime, in hours

Integer

CustomCodeSettings

AllowDeclarativeWorkflows Gets or sets whether XAML

workflows are allowed on the server

Boolean

AllowExternalCode Gets or sets whether

plug-ins and custom workflow activities can be registered

on the server

Boolean

DashboardSettings

MaximumControlsLimit Gets or sets the maximum

number of controls allowed

on dashboards for the server

Integer

Trang 18

BulkDetectBatchSize Gets or sets the bulk

duplicate detection batch size

Integer

MatchcodeLength Gets or sets the length of the

match code

Integer

MatchcodePersistenceInterval Gets or sets the persistence

interval for the match code

Integer

MaxPublishedRules Gets or sets the maximum

number of published rules

Integer

PublishAsyncPollingInterval Gets or sets the polling

interval for the asynchronous job

Enterprise Transaction Monitor (ETM) is enabled

Boolean

ThrottlingEnabled Gets or sets whether

Enterprise Transaction Monitor (ETM) throttling is enabled

Boolean

IfdSettings

Trang 19

DiscoveryWebServiceRootDomain Gets or sets the discovery

web service domain

String

indicates whether Internet-facing deployment (IFD) is enabled

Boolean

domain value for facing deployment (IFD)

Internet-String

IntranetAccessEnabled Gets or sets a value that

indicates whether intranet access is enabled

Boolean

OrganizationWebServiceRootDomain Gets or sets the

organization web service domain

String

WebApplicationRootDomain Gets or sets the web

application server domain

String

ImportSettings

items to process in a batch

Integer

ContentBufferSize Gets or sets the size of the

content buffer

Integer

CountUpdateBatchSize Gets or sets the batch size

for import count updates

Integer

MaxColumnsAllowed Gets or sets the maximum

number of columns in an import file

Integer

MaxDataTruncationRetryCount Gets or sets the maximum

number or retries

Integer

ParsedColumnDefaultSize Gets or sets the default

size of the parsed column

Integer

PickListBatchSize Gets or sets the batch size

for picklist import

Integer

Trang 20

InternetConnectionProxyEndpoint Gets or sets the proxy

server and port used for outgoing internet requests

String

SolutionsMarketplaceEnabled Gets or sets whether the

solutions marketplace is enabled

Boolean

MonitoringSettings

MultiEntityQuickFindSettings

MultiEntityQuickFindDegreeOfParallelism Gets or sets the

maximum degree of parallelism for multi-entity search queries

Integer

MultiEntityQuickFindEntityLimit Gets or sets the

upper limit for the number of entities that can participate in

a multi-entity search query

Integer

Trang 21

requests per organization per server.

MultiEntityQuickFindMaxRequestsPerServer Gets or sets the

maximum number of concurrent quick find requests per server

Integer

QuickFindSettings

QuickFindEntityIndexLimit Gets or sets the maximum

number of the attributes used in the quick find search query, after which the quick find indexes are not created

Integer

QuickFindRecordLimit Gets or sets the maximum

number of records that match the quick find query criteria before an exception error is thrown This is needed for faster execution

of the quick find searches

Integer

SqmSettings

SqmEnabled Gets or sets the value that

indicates whether collection of information for the customer experience improvement program is enabled

Boolean

TeamSettings

Trang 22

MaxAutoCreatedAccessTeamsPerEntity Gets or sets the

maximum number of auto created (system-managed) access teams per entity

Integer

ThrottleSettings

ExecuteAsyncMaxConnectionsPerServer Gets or sets the

maximum number of concurrent

asynchronous execute operations per organization

Integer

ExecuteAsyncPerOrgMaxConnectionsPerServer Gets or sets the

maximum number of concurrent execute multiple operations per organization per server

Integer

ExecuteMultipleMaxConnectionsPerServer Gets or sets the

maximum number of concurrent execute multiple operations per organization

Integer

ExecuteMultiplePerOrgMaxConnectionsPerServer Gets or sets the

maximum number of concurrent execute multiple operations per organization per server

Integer

Trang 23

FollowInYammerMaxConnectionsPerServer For internal use only Integer

FollowInYammerPerOrgMaxConnectionsPerServer For internal use only Integer

MapiSyncMaxConnectionsPerServer Gets or sets the

server setting to control the maximum number of MAPI sync operations

Integer

MapiSyncPerOrgMaxConnectionsPerServer Gets or sets the

server setting to control the maximum number of MAPI sync operations per organization

background email send operations per organization

Integer

MaxBackgroundSendEmailRequestsPerServer Gets or sets the

server setting to control the maximum number of

background email send operations

Integer

OfflineSyncMaxConnectionsPerServer Gets or sets the

server setting to control the maximum number of offline sync operations

Integer

OfflineSyncPerOrgMaxConnectionsPerServer Gets or sets the

Server setting to control the maximum number of offline sync operations per organization

Integer

OutlookSyncMaxConnectionsPerServer Gets or sets the

server setting to control the maximum number of CRM for Outlook sync operations

Integer

OutlookSyncPerOrgMaxConnectionsPerServer Gets or sets the Integer

Trang 24

server setting to control the maximum number of CRM for Outlook sync operations per organization.

TraceSettings

CallStack Gets or sets whether to save

the call stack

Boolean

Categories Gets or sets the categories to

trace

String

Directory Gets or sets the directory for

the trace files

DeploymentSdkRootDomain Gets or sets the root domain

for the deployment Web service (SDK)

String

DiscoveryRootDomain Gets or sets the root domain

for the discovery Web service

String

help content server

String

network load balancing (NLB) is enabled

Boolean

Trang 25

RootDomainScheme Gets or sets the root domain

scheme: http or https

String

SdkRootDomain Gets or sets the root domain

for the organization web service (SDK)

String

sockets layer (SSL) header

String

WebAppRootDomain Gets or sets the root domain

for the Web application

String

WorkflowSettings

depth for a workflow

Integer

MinInactiveSeconds Gets or sets the maximum

number of seconds a workflow can be inactive

Integer

YammerSettings

ApplicationId Gets or sets the application

Trang 26

Add a deployment administrator

Trang 27

if (-not (Get-PSSnapin -Name Microsoft.Crm.PowerShell -ErrorAction SilentlyContinue)) {

Create an organization (PowerShell)

This sample code is for Microsoft Dynamics CRM 2013 Download the Microsoft Dynamics CRM SDK package It can be found in the following location in the download package:

SampleCode\PS1\CreateOrg.ps1

Requirements

To set up the Microsoft Dynamics CRM PowerShell cmdlets, see Administer the deployment using Windows PowerShell

Trang 29

if (-not (Get-PSSnapin -Name Microsoft.Crm.PowerShell -ErrorAction SilentlyContinue)) {

$BaseCurrencyName -BaseCurrencySymbol $BaseCurrencySymbol -BaseCurrencyPrecision

$BaseCurrencyPrecision -BaseLanguageCode $BaseLanguageCode -SqlCollation $SqlCollation -SQMOptIn $SQMOptIn -SysAdminName $SysAdminName

$opId

if($WaitForJob)

{

$opstatus = Get-CrmOperationStatus -OperationId $opid

while($opstatus.State -eq "Processing")

Trang 30

Configure web address settings (PowerShell)

Trang 31

DeploymentSdkRootDomain – The root domain for the deployment Web service (SDK).

DiscoveryRootDomain – The root domain for the discovery Web service

NlbEnabled – A Boolean that specifies whether network load balancing (NLB) is enabled

SdkRootDomain – The root domain for the organization Web service (SDK)

SslHeader – The secured sockets layer (SSL) header

WebAppRootDomain – The root domain for the Web application

Trang 32

if($RootDomainScheme) {$WebAddressSettings.RootDomainScheme = $RootDomainScheme}

if($SdkRootDomain) {$WebAddressSettings.SdkRootDomain = $SdkRootDomain}

if($PSBoundParameters.ContainsKey('SslHeader')) {$WebAddressSettings.SslHeader =

$SslHeader}

if($WebAppRootDomain) {$WebAddressSettings.WebAppRootDomain = $WebAppRootDomain}

Set-CrmSetting -Setting $WebAddressSettings

Configure IFD settings (PowerShell)

Trang 33

DiscoveryWebServiceRootDomain – The discovery Web service domain.

Enabled - A Boolean that indicates whether Internet-facing deployment (IFD) is enabled

ExternalDomain - The external domain value for IFD

OrganizationWebServiceRootDomain -The organization Web service domain

WebApplicationRootDomain -The Web application server domain

Trang 34

if($ExternalDomain) {$IfdSettings.ExternalDomain = $ExternalDomain}

if($PSBoundParameters.ContainsKey('Enabled')) {$IfdSettings.Enabled = $Enabled}

Trang 35

Configure claims settings (PowerShell)

This sample code is Microsoft Dynamics CRM 2013 Download the Microsoft Dynamics CRM SDK package It can be found in the following location in the download package:

Enabled - A Boolean that specifies whether claims authentication is enabled or disabled

EncryptionCertificate – An encryption certificate

FederationMetadataUrl – A URL for federation metadata

Trang 36

$ClaimsSettings = Get-CrmSetting -SettingType ClaimsSettings

if($PSBoundParameters.ContainsKey('Enabled')) {$ClaimsSettings.Enabled = $Enabled}

Delete a deployment administrator

This sample code is Microsoft Dynamics CRM 2013 on-premises Download the Microsoft Dynamics CRM SDK package It can be found in the following location in the download package:SampleCode\PS1\ConfigureClaims.ps1

Trang 38

See Also

Update Microsoft Dynamics CRM 2013

With Microsoft Dynamics CRM 2013, you have several options that help make your deployment run optimally, reliably, and securely In most situations where Microsoft Dynamics CRM is running

in a production environment, we recommend that you apply the latest update for all CRM

applications shortly after the update becomes available

On-premises versions of Microsoft Dynamics CRM use two kinds of update technology:

• Setup updates, which can be applied as part of the Setup process

• Application updates, which are provided in either an update rollup or a service pack

In this topic

Microsoft Dynamics CRM 2013 Service Pack 1

Microsoft Dynamics CRM 2013 Setup update

Microsoft Dynamics CRM 2013 application update rollup

Frequently asked questions about update rollups for Microsoft Dynamics CRM 2013

Microsoft Dynamics CRM 2013 Service Pack 1

Microsoft Dynamics CRM 2013 Service Pack 1 includes all updates that are contained in

Microsoft Dynamics CRM 2013 Update Rollup 2, as well as new updates Microsoft Dynamics CRM 2013 Service Pack 1 also includes new features Some new features are enabled using

Product updates

For a description of features that are included with Microsoft Dynamics CRM 2013 Service Pack

1, see What's new for administrators in Microsoft Dynamics CRM 2013 and CRM Online

Microsoft Dynamics CRM 2013 Service Pack 1 can be applied to the following CRM versions:

Trang 39

• Microsoft Dynamics CRM 2013

• Microsoft Dynamics CRM 2013 Update Rollup 1

• Microsoft Dynamics CRM 2013 Update Rollup 2

Once installed, Microsoft Dynamics CRM 2013 Service Pack 1 can’t be uninstalled.

More information: Description of Microsoft Dynamics CRM 2013 Service Pack 1

Product updates

After you apply Microsoft Dynamics CRM 2013 Service Pack 1, some new features are disabled

by default, but can be enabled by Microsoft Dynamics CRM system administrators using Install Product Updates in the Settings area

Installing product updates is a one-way process Once installed, the product updates can’t be uninstalled.

For more information, see Install Product Updates

Microsoft Dynamics CRM 2013 Setup update

Microsoft Dynamics CRM 2013 Setup update, also known as self-healing Setup, makes sure that you have the latest version of Setup By using this feature, you can update the Setup program, before it installs anything on the computer, for the following CRM server applications:

• Microsoft Dynamics CRM Server 2013

• Microsoft Dynamics CRM Reporting Extensions

• Microsoft Dynamics CRM Report Authoring Extension

• Microsoft Dynamics CRM Language Pack

• Microsoft Dynamics CRM Email Router

To use Setup update, select Get updates for Microsoft Dynamics CRM during Setup For Microsoft Dynamics CRM for Microsoft Office Outlook, Setup update applies the latest published update rollup at the end of Setup

Important

Trang 40

Microsoft Dynamics CRM 2013 application update rollup

Microsoft Dynamics CRM regularly publishes updates in an update rollup format, which is a collection of software updates Microsoft fully tests and supports installing any update rollup for Microsoft Dynamics CRM at the time of its release

Distribution and application of Microsoft Dynamics CRM

updates

Microsoft Dynamics CRM 2013 is engineered to use Microsoft Update, a service that can

automatically download and install updates to Microsoft applications, such as Microsoft Dynamics CRM Server 2013, Microsoft Dynamics CRM Reporting Extensions, Microsoft Dynamics CRM Report Authoring Extension, Microsoft Dynamics CRM for Microsoft Office Outlook, Microsoft Dynamics CRM Language Pack, and Microsoft Dynamics CRM Email Router

During installation or upgrade of a CRM 2013 application, Setup asks whether you want to opt in, which sets Microsoft Update to apply automatic updates If you don’t want to apply automatic updates during Setup, you can enable this feature later by turning on automatic updates in the Windows Update area of Control Panel More information: Turn automatic updating on or off and

Change how Windows installs or notifies you about updates

When you enable Microsoft Update, updates are automatically downloaded for Microsoft

Dynamics CRM and for any other Microsoft applications that are enabled to use Microsoft

Update

If you don’t want to use Microsoft Update, you can still download update rollups from the

Microsoft Download Center and manually install them or push them out to the appropriate

computers by using Windows Server Update Services (WSUS) More information: Windows Server Update Services

To manually apply an update, see the Microsoft Dynamics CRM 2013 updates and hotfixes article for information about a specific update rollup

Update rollup requirements

An update rollup may require updates to required components, such as the Microsoft NET Framework or even an earlier Microsoft Dynamics CRM 2013 update rollup For more information about such requirements, see the Microsoft Knowledge Base (KB) article for the update rollup

Định dạng
Số trang	105
Dung lượng	1,42 MB