BY SEA AT TRUNG QUAN IMPORT EXPORT TRADING DEVELOPMENT INVESTMENT COMPANY LIMITED Supervisor: Pham Thi Mai Phuong Division: Logistics Faculty: Economic HAI PHONG - 2023... 3.2 - Practi
Definition and basic contents of the of FCL cargoes
Definition of the FCL cargoes ô
"FCL," or "Full Container Load," is a shipping term used in international trade to describe a cargo shipment where a single shipping container is exclusively allocated for one shipper's or consignee's goods In an FCL shipment, the shipper loads their products into a sealed container, which remains intact until it arrives at its destination Key characteristics of FCL cargoes include their exclusivity, security, and efficiency in transporting large quantities of goods.
Exclusive use of a shipping container means that the entire container is allocated to a single shipper or consignee, ensuring that all goods inside belong solely to them This differs from Less than Container Load (LCL) shipping, where goods from multiple shippers are combined within one container.
- Container Sizes: FCL shipments can be made using various container sizes, including 20-foot and 40-foot containers, depending on the volume and nature of the cargo
The container is securely sealed by the shipper or their agent prior to transportation, ensuring the safety and integrity of the cargo throughout its transit.
The shipping cost for FCL (Full Container Load) cargo is typically determined by a fixed rate for the entire container, making it a cost-effective option for shippers transporting larger quantities of goods, regardless of the container's load status.
- Control: FCL shipments offer greater control to the shipper over the loading, handling, and discharge of their cargo, as they have exclusive use of the container
FCL shipments are ideal for businesses that need to transport enough goods to fill an entire container, require special handling or security, or seek greater control over their shipping process This method is widely favored in international trade, enabling efficient and secure transportation of products from one location to another.
1.1.2 - Basic contents of FCL cargoes
Full Container Load (FCL) cargoes consist of goods, products, or commodities loaded into a shipping container for transport FCL shipments are ideal for shippers with sufficient goods to fill an entire container, making them a practical choice for bulk shipping needs.
1 Goods or Products: FCL cargoes can encompass a wide range of goods or products, including manufactured items, raw materials, consumer goods, industrial equipment, electronics, textiles, and much more
2 Packaging: Goods in FCL shipments are usually packaged in boxes, crates, pallets, drums, or other appropriate packaging materials to ensure safe handling during transportation Proper packaging is crucial to prevent damage and secure the cargo
3 Loading: The cargo is loaded into the container by the shipper or their appointed agent The loading process should be organized to optimize space utilization and ensure the cargo is properly secured to prevent shifting during transit
4 Sealing: After loading, the container is sealed with a unique seal or lock to maintain the security and integrity of the cargo during transport The seal is typically recorded in shipping documents and should only be broken upon arrival or under authorized conditions
5 Documentation: Like any international shipment, FCL cargoes require various documents, such as a bill of lading, commercial invoice, packing list, and any necessary certificates or permits, depending on the nature of the goods and the countries involved Accurate and complete documentation is essential for customs clearance and compliance with import/export regulations
6 Marking and Labeling: Cargo containers may be marked and labeled with essential information, including the shipper's and consignee's details, container number, weight, and any handling instructions Proper marking and labeling aid in efficient handling and identification of the cargo
7 Customs Compliance: FCL shipments must comply with customs regulations in both the exporting and importing countries This may involve providing customs declarations, paying duties and taxes, and meeting any specific requirements for the type of goods being transported
8 Insurance: Shippers often arrange for insurance coverage to protect their FCL cargoes against loss or damage during transit Insurance coverage can vary based on the nature and value of the goods
9 Transportation: Once the container is loaded and sealed, it is transported via various modes, such as ocean shipping, rail, or truck, depending on the route and destination The choice of transportation mode depends on factors like distance, cost, and transit time vil
10 Destination Handling: Upon arrival at the destination port or terminal, the container may undergo customs clearance, unloading, and potentially further transportation to the final destination if it's not the same as the port of arrival
INTRODUCTION OF TRUNG QUAN IMPORT EXPORT
General information of Trung Quan Import Export
Trading Development Investment Company Limited
$Ở KẾ HOẠCH VÀ ĐẦU TƯ HẢI PHÒNG
C.TY TNHH ĐT PHÁT TRIỂN
Mail: xnk.frungquan88@gmail.com ere pO abe EN 118/11) Tì 1
Figure 2.1: Trung Quan Import Export Trading Development Investment Company
- Vietnamese name: CONG TY TNHH PAU TU PHAT TRIEN THUONG MAI XUAT NHAP KHAU TRUNG QUAN
- International name: TRUNG QUAN IMPORT EXPORT TRADING DEVELOPMENT INVESTMENT COMPANY LIMITED
- Address: No 3, Alley 434 Phu Thuong Doan, Dong Hai 1 Ward, Hai An District, Hai Phong City, Vietnam
- Type of enterprise: One-member limited liability company
- Status: In operation (granted the Certificate of Registration)
Establishment and growth of Trung Quan Import
Export Trading Development Investment Company Limited
The growing import and export activities have led to an increased demand for logistics and international trade services Seizing this opportunity, Trung Quan Import Export Trading Development Investment Company Limited launched its operations on July 9, 2022, to meet the global logistics and transportation needs.
Trung Quan Import Export Trading Development Investment Company Limited, established over a year ago, is achieving remarkable growth in logistics services The company has effectively adapted to the evolving global economy, the rise of globalization, and the swift expansion of international trade, positioning itself as a leading provider in the logistics sector.
The company has earned the trust of both domestic and international customers by providing fast, efficient, and cost-effective services, all while fostering a culture of continuous learning and knowledge accumulation.
The trust that XVI has earned is largely due to its dedicated and experienced team, which provides high-quality services at competitive prices Their innovative solutions not only enhance customer satisfaction but also strengthen trust and loyalty among clients.
Trung Quan Import Export Trading Development Investment Company Limited has established itself as a dependable partner in the logistics industry within just over a year of operation This success is attributed to its dedicated team and strong commitment to excellence and customer satisfaction.
2.2 - Trung Quan Import Export Trading Development
Trung Quan Import Export Trading Development Investment Company Limited is focused on becoming a premier logistics provider throughout Vietnam, with a particular emphasis on Hai Phong Over the past year, the company has expanded its partner network to enhance service reliability and consistency Furthermore, Trung Quan has implemented key initiatives to integrate technology into its operations, providing clients with improved visibility across all aspects of their interactions.
Several positive aspects that can be regarded as the strengths of Trung Quan Import Export Trading Development Investment Company Limited:
1 A well-established network and infrastructure across Vietnam, poised to support long-term business growth
2 Solid financial health and a favorable track record within the local logistics sector, making it an ideal partner for substantial growth in Vietnam
3 A willingness to establish strategic partnerships with agents through joint ventures to expand market presence
4 Extensive local expertise in the logistics industry in Hai Phong
5 Robust connections with authorities, including airports, ports, and industries
Based on these aforementioned advantages, Trung Quan Import Export Trading Development Investment Company Limited is confident in delivering logistics services to its customers such as :
23 - Trung Quan Import Export Trading Development
Investment Company Limited’s organizational structure
2.3.1 - Organization chart of Trung Quan Import Export
Trading Development Investment Company Limited
( Source : The document of Trung Quan Import Export Trading Development
The director holds the authority to represent Coolie Logistics
As the legal representative of the company, Co., Ltd is empowered to make crucial decisions for the Board of Directors on significant corporate issues They manage the daily operations of the corporation and coordinate with subsidiary companies, ensuring effective and cohesive management across the organization.
Director directly manages key areas such as goods import and
The Director oversees the export of hazardous materials, manages investments and partnerships with foreign companies, and is responsible for personnel management, strategic development, internal audits, and corporate inspections within the organization.
In their specific professional roles, individuals are responsible for overseeing, managing, and reporting on assigned tasks directly to the Director They also represent the Director in communications with various port departments and branches, fulfilling their designated duties and authority.
- Supervise the Sales and Marketing Department, Security Team, and General Logistics Team
- Take direct charge of and provide guidance to the production executive board
The role involves coordinating and managing the use of vehicles, equipment, and machinery for loading, unloading, and transporting goods It is essential to ensure that adequate lighting, supplies, and materials are available for the maintenance and operation of these vehicles and equipment Additionally, the position requires providing direct oversight and guidance to transportation teams, motor teams, and material warehouses.
The sales department's duty to oversee and nurture customer relationships, ensuring long-term customer satisfaction Retaining
Customer satisfaction is crucial for a company's financial success, placing significant responsibility on the sales team They continuously monitor and address customer needs to enhance retention The sales department plays a key role in maintaining strong customer relationships and ensuring overall client satisfaction.
The sales department plays a crucial role in identifying potential customers and initiating contact to develop relationships During this process, sales representatives assess customer needs and gather essential information to facilitate the closing of sales Ultimately, the department is responsible for presenting proposals and delivering engaging presentations to convert leads into clients.
The customer service department plays a crucial role in strengthening the company's relationship with the public, acting as the main point of contact for customers Companies that excel in customer service demonstrate a strong dedication to helping and supporting their clients By fostering continuous communication, customer service representatives can build lasting relationships and encourage repeat business, ultimately enhancing customer loyalty.
The customer service department is vital to a company's success, as it plays a crucial role in managing public relations and ensuring customer satisfaction These two primary functions significantly influence the overall operations and reputation of the organization, highlighting the importance of effective customer service in driving business growth.
XXI fostering a positive company culture The tasks and engagements of a customer service representative are closely tied to these fundamental functions
The department is responsible for collecting fees related to customer and partner vouchers, while also coordinating with stakeholders to manage deliveries It maintains consistent communication with shipping lines and agents to monitor shipment statuses, ensuring timely updates for both shippers and consignees.
Main business functions of the company
Develop and implement a strategic plan that aligns business operations with registered commercial activities while establishing legitimate objectives in compliance with legal regulations By analyzing global market demands and utilizing appropriate trading methods, it is crucial to formulate a strategy that adheres to government regulations, ultimately broadening the range of import and export goods.
2.5 - Overview of production and business activities of Trung
Quan Import Export Trading Development Investment
Trung Quan Import Export Trading Development Investment Company Limited is engaged in various production and business activities in Vietnam Here is an overview of their key operations:
1 Freight Forwarding Services: Trung Quan serves as both a domestic and international freight forwarding agent This involves coordinating and facilitating the transportation of goods by sea and air They work with shipping companies and airlines to ensure the efficient movement of cargo
2 Commercial Brokerage: The company acts as a commercial intermediary, likely assisting clients in finding suitable business partners, negotiating deals, and facilitating transactions
3 Customs Declaration Services: Trung Quan provides customs declaration services, ensuring that import and export processes comply with the necessary regulatory requirements This is essential for smooth international trade operations
4 Consulting Services: The company offers consulting services related to international trade activities This likely includes providing guidance on trade regulations, tariffs, and strategies for expanding import and export operations
5 Domestic Freight Forwarding: Trung Quan is involved in domestic freight forwarding services This includes managing the transportation of goods within Vietnam, including storage, loading, unloading, and distribution
6 Warehouse Management: They offer warehouse monitoring services, which involve the storage, loading, unloading, packaging, and distribution of goods This ensures that clients' inventory is handled efficiently and securely
Trung Quan Import Export Trading Development Investment Company Limited is essential for enhancing both international and domestic trade in Vietnam by providing comprehensive services in logistics, customs compliance, and business consulting.
2.6- Main partners & customers of the company
Trung Quan Import Export Trading Development Investment Company Limited is a logistics company that prioritizes ocean freight sales and upholds high standards for the storage and transportation of goods The company focuses on building strong partnerships with carriers, seaports, airports, and select Container Freight Stations (CFS) to enhance its service quality.
Trung Quan Import Export Trading Development Investment Company Limited has formed advantageous contracts and robust partnerships with prominent shipping lines such as ZIM, Wanhai Line, Maersk, MSC, ONE, Evergreen, and Sinokor in the Hai Phong region.
XXV forged solid relationships with key entities such as Tan Vu Container Terminal, Dinh
Vu Port, Viconship, and Vidify CFS warehouse collaborate to provide significant support for efficient cargo handling and high-quality goods storage This partnership enhances the company's operational capabilities, ensuring timely and reliable logistics solutions For more information, visit vocvanchuyen.vn.
Tra cước dễ, chuyển hàng nhanh
Figure 2.3: Main partners of Trung Quan Import Export Trading
While Trung Quan Import-Export Trade Development Investment Company Limited is actively expanding its market reach to attract new customers and increase profits, the company has also nurtured long-standing partnerships with key clients, including Hoa Luc Vietnam Auto Parts Co., Ltd., Phuc Khanh Elevator Technical Ltd., An Phuc Packaging Company Limited, and Solis Lab Company Limited, who provide a consistent monthly supply of goods.
Figure 2.4: Main customers of Trung Quan Import Export Trading
2.7- The company's role and standing within the supply chain in Hai Phong
In recent years, Vietnam has made remarkable progress in leveraging the logistics industry's potential, driven by its considerable economic benefits Notably, Hai Phong city stands out in maritime logistics as a vibrant port city, experiencing a significant volume of ship traffic, which underscores its importance in the sector.
XXVH maritime activity significantly contributes to the economic growth of the city itself and, by extension, the entire nation
Trung Quan Import Export Trading Development Investment Company Limited stands out as a leading logistics services provider, capitalizing on the city's advantageous conditions The company has consistently improved its infrastructure and service quality while offering competitive pricing, resulting in a loyal customer base that includes several well-known global enterprises and shipping lines.
The company, although small, has successfully leveraged supply chain deficiencies by implementing effective strategies and building a skilled workforce Its proactive approach focuses on optimizing road transport, enhancing administrative processes, and engaging in key projects, allowing the company to secure a strong foothold in supply chain development.
2.8 - Future development goals of Trung Quan Import Export
Trading Development Investment Company Limited
Trung Quan Import Export Trading Development Investment Company Limited is poised to become a leading logistics services provider in Vietnam, with ambitious plans to expand its operations beyond Hai Phong and establish a nationwide presence.
- Dedicate ourselves to ensuring customer satisfaction by offering value-added solutions
- Create and maintain a purposeful and evolving work environment
- Ensure a robust and prosperous investment
- Embrace a spirit of community responsibility
PROCESS OF EXPORT FCL SHIPMENT AT TRUNG
QUAN IMPORT EXPORT TRADING DEVELOPMENT INVESTMENT COMPANY LIMITED
3.1 - General information about the shipment and_ its stakeholders
3.1.1 - General information about the shipment and its stakeholders a Seller: BAOHU IMPORT EXPORT TRADING SERVICES COMPANY LIMITED
ADDRESS: CAN THUONG VILLAGE, CAN HUU COMMUNE, QUOC OAI DISTRICT, HA NOI CITY, VIET NAM
MAIL: phuonghoa597@ gmail.com b Buyer: ANHUI JIUSHENGTANG BIOTECHNOLOGY CO.,LTD
ADDRESS: ROOM 502, UNIT 1, BUILDING 4, WEST OF THE MIDDLE SECTION OF XINXING ROAD, HUAYUAN LOU, QIAOCHENG DISTRICT, BOZHOU CITY, ANHUI PROVINCE, CHINA
MAIL: 1079112049@QQ.COM c Description of goods: ARECAE SEMEN
- Volum of bags: 456 BAGS d Total Price (USD): 22,800 USD e Payment: 100% TT f Shipping:
- Shipment is shipped on board MILD JAZZ 2333N
3.1.2 - The process of exporting Areacae Semen shipment by seaway of Trung Quan Import Export Trading Development
1 Receive export ) 2 Check and notify request from customers customer
“ 4 Freight forwarder 3 Book with shipping arranges truck and lines, send the picks up empty XX booking to customers
5 procedures of export Carry out the 6 lading declaration - Issue the - Bill of
8 Send Debit note to 7 Send Documents shipper for importer
Figure 3.1 : Flow chart of delivery and receipt of FCL goods exported by sea at Trung Quan Import Export Trading Development
Step 1: Receive export request from customer
The Sales Department of the Freight Forwarder company will perform its main task by finding customers in different ways, such as:
- Search from catalogs or through websites, and social networks
- Based on existing relationships to find customers
- Call directly to the import-export department of the company
- Send quotes to new customers
When seeking potential customers, freight forwarders gather essential shipment details from clients, including the goods' name, destination, delivery timeline, volume, and weight This information is crucial as freight forwarders process export requests effectively.
XXXI to facilitate consultation Step 2: Check and notify customers of ship information from shipping lines
Once the freight forwarder receives complete shipment details, they determine the suitable container type and schedule They check available data for ship prices and schedules or reach out to shipping companies to secure the best rates for their customers Upon reaching a price agreement, the freight forwarder and the customer sign a service contract to initiate the export process.
- Number of containers/type of containers
- Product name in English/Vietnamese/HS code
- Free time at destination applies
- ETD: (based on customer's packaging plan)
Step 3: Book with shipping lines, send the booking to customers
Once the customer approves the shipping schedule and price, the forwarder secures a reservation with the shipping company They then receive the booking confirmation and promptly forward it to the customer This confirmation includes essential details regarding the shipment.
- Port of loading, port of discharge, port of transshipment (if any), stuffing place,
- Cut off SI, VGM: is the time it takes to submit information to the shipping company to make a B/L
- Cut off CDS: is the deadline for liquidating the declaration
The Cut off CY is the crucial deadline by which exporters must ensure that goods are delivered to the designated location for unloading and completion of customs procedures.
- Cut off amend BL: deadline to edit B/L