Actual situation of freight forwarding activities by sea

CHAPTER I: OVERVIEW OF THE TOP APEC COMPANY 2 1.1 History of formation, the process of development and the organizational structure 8115941322227.... cc c2 scssy 8 CHAPTER IT; THE PERFOR

OF FOREIGN LANGUAGES - INFORMATION TECHNOLOGY FACULTY OF BUSINESS ADMINISTRATION

HUFLIT

Major: International business

ACTUAL SITUATION OF FREIGHT FORWARDING

ACTIVITIES BY SEA

Student’s name: Lai Truc Quynh

ID Number: 19DH120162 Class: KQ1904

Course: 2019-2023

HCMC, 08/2022

CHAPTER I: OVERVIEW OF THE TOP APEC COMPANY 2

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CHAPTER IT; THE PERFORMANCE OF SHIPPING AND TRANSPORT ACTIVITIES

AT THE COMPANY 9

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CHAPTER III: SOLUTIONS TO IMPROVE EFFICTENCY sssssssssssssssssssvesesressssosnees 19

ABSTRACT Freight forwarding by sea is an important step in logistics services In international trade, over a quarter of the volume of goods 1s delivered and transported by sea Especially in Vietnam, which is a country with many favorable conditions for the development of sea transport, such as: Our country has a long coastline and borders with China, Laos and Cambodia With the interlaced river system and the road system along the country, it is located in a position like a handrail overlooking the sea so the development of sea transport 1s inevitable Along with these advantages are challenges that are not small because our logistics industry is still young compared to the world, poor infrastructure and backward logistics enterprises in Vietnam are under great pressure from foreign enterprises However, in the context of the world's logistics and Vietnam's exciting development in recent years, our sea freight forwarding is very potent Because of the above important nature, I researched and selected the topic: Actual situation of freight forwarding activities by sea at Top Apec Co., Ltd.

CHAPTER I: OVERVIEW OF THE TOP APEC COMPANY

1.1 History of formation, the process of development and the organizational

structure of the company:

1.1.1 The history of the establishment and the process of the company:

Company name TOP APEC COMPANY LIMITED Abbreviated TOP APEC CO., LTD

Tax number 0314120354

Address 362/6C Ung Van Khiem, Ward 25, Binh

Thanh District, Ho Chi Minh City, Viet Nam

Representative PHAM THI HOA MAI ( 1993 )

Since its establishment in 2016, Top Apec has connected a lot of commercial business activities between many countries and Vietnam Currently the company has 2 branches in economic center areas including Hai Phong, Ho Chi Minh City and a branch opened in the UK in June 2018 With 30 employees and many partners around the world Top Apec has gradually matured and become a reliable partner in the field of Logistics and Commercial Business

1.1.2 Organizational structure of the company:

Structured organization is a system consisting of many parts, among which are closely related and are divided into managers and levels of management for certain functions and powers in order to perform certain functions standard company items 2

Diagram 1.1 Organizational chart apparatus

| Board of Directors | Managing director

Vice president Chief Accountant

| Business Department | Administration and HR department |

| Department of Transportation & Consolidation

This model not only ensures the consistency in management, ensures the one- manager regime and the responsibility regime, but also specialize in functions, takes advantage of the capacity of the expert team and reduce the workload Tasks for leaders, namely: | Board of Directors, including: 1 Managing Director, 1 Vice President, 1 Chief Accountant and 2 departments: business department and administration - HR department + The Board of Directors includes the company's

- Managing director:

Has the task of deciding the owners, programs, plans and measures of the company, leaders and operating units to complete their main tasks and fully pay the state budget Organize and effectively use labor, material and technology, materials and property, secure and develop business capital

The Director has the right to recruit, promote, dismiss, discipline, and increase wages for employees throughout the company Signing economic contracts on production and business, signing system planning, reports, transactions training and fostering life and spirit for employees

- Vice president:

Help the director direct and direct some work areas or a number of departments, branches, workshops of the company and take responsibility for the results of the assigned work

When the director is away, the deputy director deals with the general affairs of the company on behalf of the director and must report back to the director what has been resolved when the director is present

Directly direct the political and ideological work of the sales department and the production teams under the compact, efficient, modern, profitable organizational model

in accordance with the law, bringing business activities to the fore develop

+ Administrative block - administration includes owls:

- Financial accountant:

Having the function - task of organizing and performing all activities related to the company's financial such as: Manage and use capital, goods, monitor and urge the debt 4

situation of the customers Organize accounting work and build accounting books and vouchers Prepare financial reports as required Performing the obligations towards the State Budget Prepare financial plans and advise the board of directors on the company's accounting-financial work Collecting and processing statistical data reflecting business results in each period, making statistical accounting according to current regulations

- Administration and HR department

On the one hand, the department is responsible for supporting the Board of Directors in administrative, internal and external affairs The department is the unit that directly performs the management of records, archives, management of housing and labor equipment of the Company; performing office administration, printing, clerical work, healthcare, emulation and propaganda On the other hand, the department also advises the Board of Directors in arranging the organizational apparatus, arranging human resource management and implementing policies on labor, salary and benefits for employees throughout the company

Has the function of managing human resources and labor Concretize the company's monthly policy and work program, propagate, disseminate and guide the implementation

of legal documents of the State and the company At the same time, collect opinions and aspirations of the community them workers

- Quality Management:

Responsible for implementing, managing and checking the implementation of the [SO

9002 standard for product quality through the KCS system

- Information Administration Department:

Ensure the analysis, research and development of domestic and foreign markets The department is the bridge between the customer and the company The company's advertising, marketing, organization and management of agent network and product introduction stores are also done by the department

+ Business Department:

- Delivery:

Organize the transportation and delivery of goods, by different modes of transportation, action as shipping agents for companies wishing to hire transport of goods: by air or by road, with branches in: Binh Duong, Hanoi, Logistics, transportation agency and consolidation

- Shipping agent:

Acting as an agent for shipping lines in the delivery and transportation of goods, the company sets up a shipping agency branch Warehousing service to preserve the goods The main function is to store goods while waiting for transportation

1.2 The Company’s Business Results:

Table 1.2 Business results of the company in 2019-2021

Compare

Compare 2021/2020 STT 2020/2019

5 total $ 90.356 | 93.432.733 | 80.952.109 | 3.076.026 | 20.379 | -4.480.624 | 9.429

revenue 707

Salary Trd 5.271 5.366 5.516 95| 1.018 150} 1.028 Fund

Total Ng 575 582 593 7| 10.122 1I| 10.189 number of

- The company has focused on investing to improve the quality of services, investing in

equipment and infrastructure Therefore, the level of service provision of the Company

remains at a stable level

Through analyzing the company's service provision over the past 3 years, we see that the

planned targets set out in the next year are higher than the previous year Particularly, the

profit in 2020 will decrease due to objective factors: Due to changes in government

policies, due to a slowdown in the market in the region But with our efforts, dynamism, sensitivity, The company has expanded its consumer market, and at the same time, the

7

policy to encourage freight forwarding activities has been actively removed, resulting in profits in 2021 and the following years

1.3 Role and position when internships at the company:

Internship position: Documentary Officer

During the internship, Top Apec company created the best possible conditions for students to practice The enthusiastic guidance of the staff in the department helped me easily get used to the job as a document officer As a document officer, I often have to contact suppliers, customers, shipping lines to schedule transportation and arrange according to the progress of the work Making contracts, drafting invoices, invoices, POs, Packing list, DO Prepare documents, sets of documents related to goods such as making C/O, taking samples for inspection from authorities with groups of goods special chemistry As customer support documents, shipping lines provide necessary information Making House Bill, Or Texlex Release in necessary cases, in addition to doing other contracts such as renting containers, yards, controlling DEM/DET fees, cleaning, transporting containers Stormg and classifying documents from science, the schedule for the next customers, always know the situation and control the delivery and delivery schedule, solve related information when delivering goods, customs clearance, car rental problems transportation, warehousing Liaise with foreign agents about freight, transport information, pricing and other issues in conjunction with accounting and other departments to ensure work progress After the internship at a Top Apec company, I have accumulated a lot of experience, accumulated a lot of valuable knowledge to serve my future work after graduation

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CHAPTER II: THE PERFORMANCE OF SHIPPING AND TRANSPORT

ACTIVITIES AT THE COMPANY

2.1 The realities of markets and commodities:

During the years of operation, the company has become one of the most prestigious companies in Vietnam and has begun to attract international attention with its arms reaching out to markets with a diversified service network

2.1.1 Markets:

2.1.1.1 Domestic markets:

Top Apec's traditional market is Ho Chi Minh City with a 25% market share compared to the whole country, 47% market share compared to the company's overall In addition, Binh Duong accounts for 10% of the company's total, Hanoi 20% of the company's overall, and other provinces and cities 23% Currently, the company is developing and expanding to Da Nang and Hai Phong markets with the hope of exploiting this potential market In the near future, it will expand to other provinces and cities Other such as Ha Tay, Bac Ninh, Hai Duong, Quy Nhon

The market structure of the company is shown in the following table:

Table 2.1 Company's market structure

Year

2019 2020 2021 Markets

reason is that the company promotes the search and exploitation of new markets The reason for the decline in the Ho Chi Minh City market is that the company's facilities, capital and other resources are limited, so it is not possible to invest in many markets in a short time Therefore, we had to accept to cut the old market, but still maintain the necessary control level

2.1.1.2 International market:

The company has entered most of the markets, but focuses on key markets such as:

In Asia there are: Japan, Korea, Central Asian countries, India, China and ASEAN countries

In Europe are: Russia, UK, Germany, Italy, France, Poland

In the Americas: USA, Brazil

Africa: South Africa, Nigeria

There is also the Australian market

forwarders in the world The market development direction in the next few years 1s to give priority to the European market while still ensuring the Asian market Gradually moving to independent business, limiting profit sharing

2.2 The state of service provision of the company:

As a logistics company, the company's services are very diverse However, the Company has moved to provide 31 types of services, of which the main types are: sea freight forwarding, air freight forwarding, multimodal transportation services, logistics services Inland, shipping agent and some other items The structure of the Company's export products (2020-2021) is shown in the following table:

Sales of the Company's main services (2019 - 2021)

2019 |2020 2021 Items

Total 23.188 | 32.586 | 23.084 Sea freight forwarder 14.650 | 21.488 | 13.647 Arr freight forwarder 1.016 | 4.167 3.121 Multimodal transport service 1300 | 1.437 1.228 Domestic logistics services 400 1.857 1.235 Shipping agent 790 812 1.457 Other items 6.494 | 2.825 2.396

Among the services provided, we see that sea freight forwarding has the largest proportion due to its large proportion, so the increase or decrease of this type leads to a change in the structure of service provision of the company

The impact of services has a similar effect to air freight forwarding and intermodal transport services In 2019 provided more than $1 million in 2020 increased to $ 4 11