ielts task 1 letter writing how to write 7 to 9 band answers

Essential information What information must I include to answer bullet point 1?. Essential information What information must I include to answer bullet point 2?. If an introductory sente

Letters of Complaint Guided Practice (with Band 9 Answer Key)

& Interactive On-line Website Support

Written by ALFRED WILDE

M.A English Language Teaching

The author and copyright holder of this book is ALFRED WILDE This book isnot for re-sale and is not to be incorporated into any other work that is sold forany consideration Selling this book or any part of it without the express written

8.5 Practice Test 4 Plans for a New Building Development

You should take no more than 20 minutes to complete this task | Write at least

150 words | BAND 9 ANSWER

This book contains guidance and practice for general training task 1 letters ofcomplaint On the partner website,which can be accessed through links in thisbook, you will find videos that guide you through the steps that are

recommended to write an effective letter at band 9 for the focus question

Additional practice tests also have step by step guidance and ideas for writingeffective answers A workbook is provided in Part 7 to practice writing in 20minute test conditions You can then compare your own writing practice with theband 9 answer key in Part 8

Press CTRL + Click to link to the pages below.

How to use this book.

Part 1 Focus Question.

Write a letter of complaint about hotel accommodation

Write a letter of complaint about a noisy neighbour

Part 3 Practice Test 2.

Write a letter of complaint about defective goods and poor customer service

Write a letter of complaint about an annoying room-mate at university

Write a letter of complaint about a land development you disagree with

Learn top tips and key advice about writing task 1 G.T letters

Practice writing task 1 G.T letters under timed test conditions.

8.1 Focus Question Band 9 Model Answer.

Letter of complaint about hotel accommodation

Letter of complaint about a noisy neighbour.

Letter of complaint about defective goods and poor service

Letter of complaint about an annoying room-mate.

Letter of complaint about a disagreeable land development

answer key) for on-line support In the video lessons, the teacher explains indetail about how to write high band scoring answers in accordance with therequirements of the Official IELTS Marking Criteria used by examiners to scorereal IELTS exams These video lessons will help you learn to write faster andbetter than you could by just using the book by yourself The step by step adviceprovided in the video lessons is key to writing high band scoring answers

In addition, there are 7 general steps you need to consider to write

successful answers:

Step 3 Answering Bullet Point 1.

(Essential information) What information must I include to answer bullet point 1?

Make sure you write information that covers bullet point 1 However, providingessential information might not be enough to meet the minimum word count or

to get a high band score You might therefore need to add some extra details toimprove your answer

Step 4 Answering Bullet Point 2.

(Essential information) What information must I include to answer bullet point 2?

Make sure you write information that covers bullet point 2 However, providingessential information might not be enough to meet the minimum word count or

to get a high band score You might therefore need to add some extra details toimprove your answer

In the real test, you should complete this task in 20 minutes and write at least

150 words, but while you are learning how to write, you should take your time tounderstand the different steps involved in writing an effective answer

IELTS G.T letters:

STEP 1 Use a correct greeting.

Make sure you write a correct greeting for this kind of letter This is a formalletter of complaint to a hotel manager you do not know What greeting will youuse for this letter? Write it here

Step 2 Write a short introduction to the letter (OPTIONAL)

To start your letter, you may choose to say who you are and why you are

writing Do not do this if it is required by bullet point 1 Also, do not say whoyou are if the letter is to a friend It is good to start your letter with an

introductory sentence because a) it gives it a better structure, and b) it is an

opportunity to set the tone and introduce the subject matter of the letter

If an introductory sentence is not required by bullet point 1, write one here

STEP 3 Write about bullet point 1.

(Essential information) Ask yourself: What information must I include to answerbullet point 1? When you answer the first bullet point, you will give details ofyour stay This should include the room number, the date, the duration of stayand any other details you can think of

Brainstorm some good ideas before you write your answer.

Now write the complete paragraph for the first bullet point

- Give details of your stay.

STEP 4 Write about bullet point 2.

(Essential information) What information must I include to answer bullet point 2?

When you answer the second bullet point, you will explain the difficulties

caused by the air-conditioning problem and how this affected you Again, youwill have to be creative by thinking of a real situation that reflects the situation

in the question Maybe you will point out out that you could not sleep because ofthe room temperature, or maybe you had to move to another room Perhaps thelack of sleep caused you to miss or have to cancel your business meeting

STEP 5 Write about bullet point 3.

(Essential information) What information must I include to answer bullet point 3?

When you answer the third bullet point, you should tell the manager what youexpect him to do about it You should be looking to get some form of apologyand maybe some compensation for your unfortunate experience Perhaps youwill demand a refund Try to think of what you would say if this problemhappened to you in real life

Brainstorm some good ideas before you write your answer.

Now write the complete paragraph for bullet point 3.

Tell the manager what you expect him to do about it

Ask yourself? How do I write an appropriate and effective summary sentence forthis letter?

In this step, many IELTS students write sentences that could have been

memorised and often the sentence ‘stands alone’ having no obvious connection

to the ideas in the question You should always try to write a summary sentencethat rounds off the letter and connects it to the situation in the question

Sometimes this is not necessary if you include summary information with thelast bullet point, but a summarising sentence will look better for your IELTSwriting test (as long as you do not repeat information that you have already

written about)

Now write an effective summary sentence

Ideas: Tell the manager that in the past you always had a positive relationshipwith the hotel and explain that you want the complaint resolved amicably

You will find a student workbook for this practice task in Part 7.The teacher’s model answer can be found in Unit 8 Answer Key.

In the real test, you should complete this task in 20 minutes and write at least

150 words, but while you are learning how to write, you should take your time tounderstand the different steps involved in writing an effective answer

STEP 1 Use a correct greeting.

Make sure you write a correct greeting for this kind of letter This is a letter toyour landlord, so you probably know him from previous dealings However, becareful being too familiar when you are making a complaint about another

tenant, you should treat it like it is a formal situation With that in mind, whatgreeting will you use for this letter? Write it here

Step 2 Write a short introduction to the letter (OPTIONAL)

To start your letter, you may choose to say who you are and why you are

writing Do not do this if it is required by bullet point 1 Also, do not say whoyou are if the letter is to a friend It is good to start your letter with an

introductory sentence because a) it gives it a better structure, and b) it is an

opportunity to set the tone and introduce the subject matter of the letter

You could write an introductory sentence stating that you are writing to complainabout the intolerable noise coming from a neighbouring apartment

(Essential information) Ask yourself: What information must I include to answer bullet point 1? When you answer the first bullet point, you will say who you are and which apartment you live in Perhaps you could mention a few more relevant details, such as how long you have been a tenant in the apartment complex and that you do not normally make complaints.

complaining, and b) what problems this is causing for you Again, you will have

to be creative by thinking of a real situation that reflects the situation in the

question Perhaps you will state that you cannot get a good night’s sleep, whichcould be a huge problem for you when you have to get up early the next morningfor work Also, maybe you have young children who are also being deprived of agood night’s rest

Brainstorm some good ideas before you write your answer.

––––––––

Now write the complete paragraph for the second bullet point

- explain why you are complaining and why it is a problem for you.

When you answer the third bullet point, you could make a suggestion of whatyou think the manager of the building should do to resolve the problem Try tothink of what you would say if this problem happened to you in real life Perhapsyou first mention how upsetting this situation is to your family and that you feelvery aggrieved by this Also, you could state that there are other people in theapartment that need to be considered and that there are apartment rules that

memorised and often the sentence ‘stands alone’ having no obvious connection

to the ideas in the question You should always try to write a summary sentencethat rounds off the letter and connects it to the situation in the question

Sometimes this is not necessary if you include summary information with thelast bullet point, but a summarising sentence will look better for your IELTSwriting test (as long as you do not repeat information that you have already

written about)

Now write an effective summary sentence

Ideas: Tell the manager that this situation should not be allowed to continue forthe harmony of the other tenants, and you could thank him in advance for takingsteps to resolve the problem

STEP 7 Appropriate salutation (saying ‘ goodbye’ correctly) (always necessary)

Write a correct salutation (goodbye) for this letter

Now that you have completed the key steps, try to write the complete letterwithout any help

You will find a student workbook for this practice task in Part 7

The teacher’s model answer can be found in Unit 8 Answer Key

STEP 1 Use a correct greeting.

Make sure you write a correct greeting for this kind of letter This is letter

making a complaint to a business, so it should be written in a formal tone Whatgreeting will you use for this letter? Write it here

Step 2 Write a short introduction to the letter (OPTIONAL)

To start your letter, you may choose to say who you are and why you are

writing Do not do this if it is required by bullet point 1 Also, do not say whoyou are if the letter is to a friend It is good to start your letter with an

introductory sentence because a) it gives it a better structure, and b) it is anopportunity to set the tone and introduce the subject matter of the letter

––––––––

Now write the complete paragraph for the first bullet point

- Explain what you bought and when.

a photographer Don’t forget to also complain about the sales clerk who youwere also unhappy with Perhaps he/she was rude and did not listen to yourcomplaint sympathetically

Now write the complete paragraph for the second bullet point

- explain why you are complaining.

STEP 5 Write about bullet point 3.

(Essential information) What information must I include to answer bullet point 3?

make it clear to the person receiving the letter exactly what you expect to happen for this situation to be resolved to your satisfaction Try to think of what you would say if this problem happened to you in real life Perhaps you will demand a replacement camera, or you could ask the shop to repair the camera Don’t forget to suggest some action against the impolite sales clerk, such as some customer service training.

memorised and often the sentence ‘stands alone’ having no obvious connection

to the ideas in the question You should always try to write a summary sentencethat rounds off the letter and connects it to the situation in the question

Sometimes this is not necessary if you include summary information with thelast bullet point, but a summarising sentence will look better for your IELTSwriting test (as long as you do not repeat information that you have already

written about)

Now write an effective summary sentence

STEP 7 Appropriate salutation (saying ‘ goodbye’ correctly) (always necessary)

Write a correct salutation (goodbye) for this letter

Now that you have completed the key steps, try to write the complete letterwithout any help

You will find a student workbook for this practice task in Part 7

The teacher’s model answer can be found in Unit 8 Answer Key

In the real test, you should complete this task in 20 minutes and write at least

150 words, but while you are learning how to write, you should take your time tounderstand the different steps involved in writing an effective answer

general training letters:

STEP 1 Use a correct greeting.

Make sure you write a correct greeting for this kind of letter This is not only anofficial letter to a student supervisor of university housing, but it is a complaintabout another student, so it should be written in a serious formal tone Whatgreeting will you use for this letter? Write it here

- Say who you are and which room you share with whom.

(Essential information) What information must I include to answer bullet point 2?

When you answer the second bullet point, you will explain exactly why you arecomplaining Again, you will have to be creative by thinking of a real situationthat reflects the situation in the question It is essential that you provide reasonswhy you are unhappy with your current living situation You should explain howyou and your current room-mate are not compatible due to different living

habits Perhaps he is noisy and you need quiet to study Maybe he likes to stay

up late, whereas you like to sleep early, or maybe he is taking advantage byusing your things without permission

Brainstorm some good ideas before you write your answer.

In this step, many IELTS students write sentences that could have been

memorised and often the sentence ‘stands alone’ having no obvious connection

to the ideas in the question You should always try to write a summary sentencethat rounds off the letter and connects it to the situation in the question

Sometimes this is not necessary if you include summary information with thelast bullet point, but a summarising sentence will look better for your IELTSwriting test (as long as you do not repeat information that you have already

written about)

Now write an effective summary sentence

Ideas: Maybe mention that not everybody can get along because everybody

is different Perhaps you could thank the student supervisor in advance for his/her assistance.