chapter 1 introduction to ob

examined. Appreciate the way changes in an organization’s external environment continually create challenges for organizational behavior. Describe the four main kinds of forces in the

Lecture 1 Introduction to OB

Regulations for class

Should be on timeTeam discussion and prepare the answer your team-work

Identify your team-members

examined. Appreciate the way changes in an organization’s external environment

continually create challenges for organizational behavior. Describe the four main kinds of forces in the environment that pose the

most opportunities and problems for organizations today

1 What is OB?

 An organization is a collection of people who work together and coordinate their actions to achieve a wide variety of goals

 The goals are

 An effective organization is one that achieves its goals  Organizational behavior (OB) is the study of the many factors that have an

impact on how people and groups act, think, feel, and respond to work and organizations, and how organizations respond to their environments

1.1 Nature of OB

 Importance of understanding/studying OB

working in organizations

appreciate the many forces that affect behavior in organizations

decisions about how to behave and work with other people in order to achieve organizational goals

Study Plan for the Organizational Behavior Module

 Chapter 2: personality and value Chapter 3: perception and decision making  Chapter 4: working motivation and creating a motivating work

setting Chapter 5: learning organization Chapter 6: Power, politics, and leadership Chapter 7: conflict in organization and team development Chapter 8: organizational culture

 Chapter 9: organizational design and structure

Four functions of management

2 Challenges for OB

2.1 The changing social and cultural environment

 Forces in the social and cultural environment are those that are due to changes in the way people live and work—changes in values, attitudes, and beliefs brought about by changes in a nation’s culture and the characteristics of its people

 Two important challenges facing OB today are those that derive

from a breakdown in ethical values and from the increasing

diversity of the workforce.

2 Challenges for OB

2.2 Evolving the global environment

 The challenge of responding to social and cultural forces increases as organizations expand their operations globally and set up international operations in countries throughout the world

 Two important challenges facing global organizations are to

appreciate the differences that exist between countries and then to benefit from this new global knowledge to find ways

to improve organizational behavior

2 Challenges for OB

2.3 Advancing Information Technology

 There are many, many ways in which IT can be used at all levels in the organization, between departments, and between its global divisions to enhance learning, speed decision making, and promote creativity and innovation

2 Challenges for OB

2.4 Shifting work and employment relationships

 Downsizing is the process by which organizations lay

off managers and workers to reduce costs.=> Employees now realize that to keep their jobs and to advance to better ones, they need to invest more in themselves and make sure that they keep their job skills and knowledge up to date They also need to search for new job opportunities

2 Challenges for OB

2.4 Shifting work and employment relationships

 Empowerment is the process of giving employees throughout

an organization the authority to make important decisions and to be responsible for their outcomes

 As organizations have downsized, there has also been an

increasing trend for companies to employ contingent workers

to keep costs down (who are employed for temporary periods by an organization and who receive no benefits such as health insurance or pensions)

2 Challenges for OB

2.4 Shifting work and employment relationships

 Outsourcing is moving a specific type of work

activity, process, job, or function that was performed inside an organization to outside, where it is carried out by another person or company.