Enterprise introduction - Brand name: Bindi Naturals - Representative office address: 4/3 Hoang Quoc Viet street, Nghia Do ward, Cau Giay district, Hanoi - Store address: No.122 Mai Hac
Trang 1TRƯỜNG ĐẠI HỌC KHOA H C XÃ HỌ ỘI VÀ NHÂN VĂN
KHOA THÔNG TIN – THƯ VIỆN
FINAL PROJECT SYSTEM ANALYSIS & DESIGN
Giảng viên: TS Phan Thanh Đức
H tên SV: Nguy n Th Hoàng Quyên ọ ễ ị
Nguy n Th Kim Ly ễ ị
Nguy n Th ễ ị Nguyệ t Anh
Ngành: Qu n lý thông tin CLC ả
Mã lớp: INF2003-E- TT23
Hà Nội, 12/2022
Trang 2Acknowledgments
Thank you for your dedication to each lesson that always makes us feel new and always look forward to each lesson Although the knowledge of the subject is very heavy and difficult for us, his enthusiasm makes us more motivated to learn and complete the exercise after each lesson better We would like to thank you for helping us over the past time
Our teamwork members:
1 Nguy n Th Nguy t Anh ễ ị ệ 20032717
2 Nguy n Th Kim Ly ễ ị 20032748
3 Nguy n Th Hoàng Quyênễ ị 20032759
Trang 31 The company and BFD chart
1.1 Enterprise introduction
- Brand name: Bindi Naturals
- Representative office address: 4/3 Hoang Quoc Viet street, Nghia Do ward, Cau Giay district, Hanoi
- Store address: No.122 Mai Hac De street, Le Dai Hanh ward, Hai Ba Trung District, Hanoi
- Fanpage: Bindi Naturals
- Website: https://bindi.vn/
Bindi Naturals - affiliated with Indienam Global Co., Ltd The company, founded
in 2016, specializes in importing, distributing, and retailing health and beauty products derived from nature Bindi is the first and exclusive distributor of Medimix in the Vietnam market a cosmetic brand of skincare, body care, a– nd hair using natural formulas from the legendary Ayurveda medicine For 6 years, Bindi and Medimix have developed a close relationship and strategic cooperation
to ensure the fastest distribution of goods to consumers Bindi Naturals products are not tested on animals and do not use carcinogenic materials
Trang 41.2 The organization charts (BFD chart)
Trang 52 Plan the Project implementation using WBS Plot a PERT chart to ensure all work is completed by 30 Dec 2022
WBS (WORK BREAKDOWN STRUCTURE)
Trang 61 Search for business information 1 day None
3 Search for operating procedure 1 day 2
7 Use Bizagi for this business 2 days 6
From 17/12/2022 to 30/12/2022
1
4
2
3
EL=1
TE=1
TL=1
SL=0
EL=1
TE=2
TL=2
SL=0
EL=1 TE=3 TL=4 SL=1
EL=2 TE=4 TL=4 SL=0
EL=2 TE=6 TL=6 SL=0
EL=2 TE=8 TL=8 SL=0
EL=1 TE=9 TL=9 SL=0
EL=1 TE=10 TL=10 SL=0
Trang 73
DFD level 0
5 Searching
response
Clients
4.Request
handling
1.Receive information
0.Information line
2.Product authentication
Staff
3.Products in stock
Packaging products product inquiry
Searching the product
Trang 8DFD Context diagram
Clients
Receive orders
Product request
Depot
Business problem:
With no use and animal testing along with the use of ingredients that are benign and safe for the skin, Bindi has a wide range of products suitable for all ages, genders and skin types The problem of supply from the production site to the store is exceptionally large because the item needs to have a warehouse to ensure the temperature protection of the product and the sales process may have problems when
at the store at that time the product has run out but has not been supplied in time Therefore, it is necessary to have a product consulting process and understand the needs that customers have set to be as suitable as possible with the products still in the store to do that, it is necessary to understand the operating process so that it is reasonable and serves customers as best as possible Before packing and reconfirming the customer's request when changing to another product, it is necessary to ask and confirm the request again before packing the product
Trang 94
4.1 An order process
4.2 Describe the process in detail in less than 300 words and using Bizagi Modeler software, design (modeling) the business process in BPMN language
The purchasing process at Bindi Naturals: When customers have a need to buy products, the staff will receive the order and open the reference to check whether the product is in stock or out of stock, if the product is in stock, the staff will advise in accordance with the customer's requirements If the product is out of stock, the staff will advise on other product models suitable for the skin type and needs of the customer When customers choose and pay for products, the staff will pack and save the customer's unit information so that they can conveniently advise
on the next purchase of products If customers order through the website, there will be a free delivery service with the total order value will be given with attractive gifts
Trang 105
Purchase order
Order completed Shipping
Suggest change
Pack products
Check
Order
received
No
Yes Sulfcient stock
Purchase order
Request of changing
invoice
Order
received
Check stock
Suggest
Request pack good
Sulfcient stock
no
yes
Order completed
Trang 11When a customer places an order, the staff in charge will find and enter the product name and other related information on the system After the inspection process, the result will be given whether the product still exists or does not exist,
if the product will be reconfirmed with the customer and when approved, the product will be packaged, if there is no stock available, it will send a notice and receive feedback from customers End of purchase process
The above statistics show the effectiveness of Bindi's sales process