Luận văn thạc sĩ Quản trị kinh doanh: Các thành phần hợp tác chuỗi cung ứng tác động lên hiệu quả doanh nghiệp tại Việt Nam: Phân tích ảnh hưởng của biến điều tiết

75ѬӠ1*ĈҤ,+Ӑ&%È&+.+2$

-

1*8<ӈ17+ӎ+2¬1*0$,

&È&7+¬1+3+Ҫ1+Ӧ37È&&+8Ӛ,&81*Ӭ1* 7È&ĈӜ1*/Ç1+,ӊ848Ҧ'2$1+1*+,ӊ3 7Ҥ,9,ӊ71$0: PHÂN TÍCH Ҧ1++ѬӢ1*&Ӫ$

&iQEӝKѭӟQJGүQNKRDKӑF 761JX\ӉQ7KӏĈӭF1JX\rQ &iQEӝFKҩPQKұQ[pW 76Ĉӛ7KjQK/ѭX

&iQEӝFKҩPQKұQ[pW 761JX\ӉQ7Kӏ7KX+ҵQJ

/XұQYăQWKҥFVƭÿѭӧFEҧRYӋWҥL7UѭӡQJĈҥLKӑF%iFK.KRDĈHQG Tp HCM ngày 30 tháng 12 QăP2021

7KjQKSKҫQ+ӝLÿӗQJÿiQKJLiOXұQYăQWKҥFVƭJӗP 1 &KӫWӏFK3*676/r1JX\ӉQ+ұX

2 7KѭNê76/r7Kӏ7KDQK;XkQ 3 3KҧQELӋQ76Ĉӛ7KjQK/ѭX

4 3KҧQELӋQ761JX\ӉQ7Kӏ7KX+ҵQJ 5 Ӫ\YLrQ763KDQ7ULӅX$QK

;iFQKұQFӫD&KӫWӏFK+ӝLÿӗQJÿiQKJLi/9Yj7UѭӣQJ.KRDTXҧQOêFKX\rQQJjQKVDXNKLOXұQYăn ÿã ÿѭӧFVӱDFKӳDQӃXFy 

48Ҧ1/é&Ð1*1*+,ӊ3

(Supply chain collaboration components impact on firm performance in Vietnam: Moderating analysis)

II 1+,ӊ09Ө9¬1Ӝ,'81*

;iFÿӏQKYjÿROѭӡQJWiFÿӝQJFӫDFiFWKjQKSKҫQKӧSWiFFKXӛLFXQJӭQJOrQKLӋXTXҧGRDQKQJKLӋSWҥL9LӋW1DP

2 ;iFÿӏQKҧQKKѭӣQJÿLӅXWLӃW FӫDQăQJOӵFÿәLPӟLOrQPӕLTXDQKӋJLӳDFiFWKjQKSKҫQKӧSWiFFKXӛLFXQJӭQJYjKLӋXTXҧGRDQKQJKLӋS

ĈӅ[XҩWKjPêTXҧQWUӏQKҵPFҧLWKLӋQVӵKӧSWiFFKXӛLFXQJӭQJJL~SQkQJFDRKLӋXTXҧGRDQKQJKLӋSWҥL9LӋW1DP

III 1*¬<*,$21+,ӊ09Ө24/5/2021

IV 1*¬<+2¬17+¬1+1+,ӊ09Ө: 08/11/2021 V &È1%Ӝ+ѬӞ1*'Ү1: 761JX\ӉQ7KӏĈӭF1JX\rQ

Tp HCM, ngày 08 tháng 11 QăP21

75ѬӢ1*.+2$ 48Ҧ1/é&Ð1*1*+,ӊ3

/Ӡ,&È0Ѫ1

/ӡLÿҫXWLrQHP[LQWUkQWUӑQJFҧPѫQ TXê7Kҫ\&{NKRD4XҧQOêF{QJQJKLӋSWUѭӡQJĈҥLKӑF%iFK.KRD73+ӗ&Kt0LQKÿmWұQWuQKJLҧQJGҥ\YjWUX\ӅQÿҥWFKRem QKӳQJ NLӃQWKӭFYjQKLӅXbàLKӑFTXêJLiWURQJQKӳQJQăPKӑFYӯDTXD(P[LQphép JӱLOӡLFҧPѫQFKkQWKjQKÿӃQ3*676/r1JX\ӉQ+ұXÿmOX{QTXDQWkPÿӝQJYLrQHPYjGjQKFKRHPQKӳQJJySêTXêbáu YjVӵKѭӟQJGүQWұQWuQK

(P[LQJӱLOӡLFҧPѫQ7Kҫ\&{ӣEӝP{Q4XҧQOêVҧQ[XҩWYjÿLӅXKjQK và KRD4XҧQOêF{QJQJKLӋS ÿmGjQKFKRHPQKLӅXOӡLKӓL WKăPÿӝQJYLrQÿѭDUDQKLӅXOӡLNKX\rQ YjKӛWUӧJLӟLWKLӋXFKX\rQJLDFKR OXұQYăQĈӗQJWKӡLem FNJQJ[LQJӱLOӡLFҧPѫQVkXVҳFÿӃQFKX\rQJLDWӯFiFGRDQKQJKLӋSÿmGjQKWKӡLgian, QKLӋWWuQKJL~Sÿӥ và ÿѭDUDQKӳQJJySêFKRÿӅWjLQJKLrQFӭXQj\

Em xin chân thành FҧPѫQYj[LQEj\WӓOzQJELӃWѫQVkXVҳFÿӃQ761JX\ӉQ7KӏĈӭF1JX\rQ&{ÿmGjQKVӵKѭӟQJGүQQKӳQJJySêVӵFKӍEҧRWұQWuQKYjOX{QOҳQJQJKHFKLDVҿÿӝQJYLrQHPWURQJVXӕWTXiWUuQKKӑFWұSWURQJF{QJYLӋFYjFXӝFVӕQJ

&XӕLFQJYӟLWҩWFҧOzQJELӃWѫQFRQ [LQJӱLOӡLFҧPѫQÿӃQJLDÿuQKÿmOX{QTXDQWkPÿӝQJYLrQ và WҥRÿLӅXNLӋQWӕWQKҩWFKRFRQWURQJVXӕWTXiWUuQKKӑFWұS *LDÿuQKluôn là ÿӝQJOӵFOӟQQKҩWÿӇcon FyWKӇKRjQWKjQKOXұQYăQnày và là FKӛGӵDWLQKWKҫQFӫDFRQ ÿӇWLӃSWөFSKҩQÿҩXWURQJFXӝFVӕQJ

7KjQKSKӕ+ӗ&Kt0LQKQJj\08 tháng 11 QăP21

7Ï07Ҳ7/8Ұ19Ă17+Ҥ&6Ƭ

ĈӅWjLQJKLrQFӭXnày ÿѭӧFWKӵFKLӋQYӟLPөFWLrXFKtQK [iFÿӏQKYjÿROѭӡQJWiFÿӝQJFӫDFiFWKjQKSKҫQKӧSWiFFKXӛLFXQJӭQJOrQKLӋXTXҧGRDQKQJKLӋSWҥL9LӋW1DP [iFÿӏQKҧQKKѭӣQJÿLӅXWLӃW FӫDQăQJOӵFÿәLPӟLOrQPӕLTXDQKӋJLӳDFiFWKjQKSKҫQKӧSWiFFKXӛLFXQJӭQJYjKLӋXTXҧGRDQKQJKLӋSYj ÿӅ[XҩWKjPêTXҧQWUӏQKҵPFҧLWKLӋQVӵKӧSWiFFKXӛLFXQJӭQJJL~SQkQJFDRKLӋXTXҧGRDQKQJKLӋSWҥL9LӋW1DP

6DXNKLWәQJTXDQFѫVӣOêWKX\ӃWYjÿӅ[XҩWP{KuQKQJKLrQFӭXÿӅWjLQj\ÿѭӧFWKӵFKLӋQTXDKDLJLDLÿRҥQ chính EDRJӗP QJKLrQFӭXVѫEӝYjQJKLrQFӭXFKtQKWKӭF 1JKLrQFӭXVѫEӝJӗPQJKLrQFӭXÿӏQKWtQKthông qua SKӓQJYҩQVkXFKX\rQJLDWҥLFiFGRDQKQJKLӋSVҧQ[XҩWWҥL9LӋW1DPvà QJKLrQFӭXÿӏQKOѭӧQJVѫEӝÿѭӧc WKӵFKLӋQWK{QJTXDNKҧRViWEҧQJFkXKӓL 1JKLrQFӭXÿӏQKOѭӧQJFKtQKWKӭFÿѭӧFWKӵFKLӋQTXDEҧQJFkXKӓLFyFҩXWU~FYӟLVӕOѭӧQJEҧQJFkXKӓLSau khi SKkQWtFKKӋVӕ&URQEDFK¶V$OSKDSKkQWtFKQKkQWӕNKiPSKiYjSKkQWtFKQKkQWӕNKҷQJÿӏQKWKDQJÿRJӗP37 ELӃQTXDQViWFӫDWKDQJÿRNKiLQLӋP ÿҥWÿӝWLQFұ\JLiWUӏKӝLWөYjJLiWUӏSKkQELӋW ӃWLӃSSKkQWtFKP{KuQKFҩXWU~FWX\ӃQWtQKÿѭӧFáp GөQJÿӇNLӇPÿӏQKJLҧWKX\ӃWYӟLVӵKӛWUӧFӫDSKҫQPӅP$026.ӃWTXҧFKRWKҩ\FyJLҧWKX\ӃWYӅPӕLTXDQKӋJLӳDFiFWKjQKSKҫQKӧSWiFFKXӛLFXQJӭQJ và KLӋXTXҧGRDQKQJKLӋSÿѭӧFӫQJKӝEӣLEӝGӳOLӋX &өWKӇOjFKLDVҿWK{QJWLQWѭѫQJÿӗQJPөFWLrXÿӗQJWҥRWULWKӭFF{QJEҵQJOӧLtFKFKLDVҿQJXӗQOӵF và JLDRWLӃSKӧSWiF FyWiFÿӝQJ WtFKFӵFOrQKLӋXTXҧGRDQKQJKLӋS 7URQJÿyJLDRWLӃSKӧSWiFFyWiFÿӝQJPҥQKQKҩWÿӃQKLӋXTXҧGRDQKQJKLӋS

1JKLrQFӭXFNJQJNLӇPÿӏQKYDLWUzÿLӅXWLӃWFӫDQăQJOӵFÿәLPӟLOrQPӕLTXDQKӋFӫDKӧSWiFFKXӛLFXQJӭQJYj KLӋXTXҧGRDQKQJKLӋS7K{QJTXDNLӇPÿӏQKWiFÿӝQJFӫDELӃQWѭѫQJWiFELӃQWtFKFӫDELӃQÿLӅXWLӃWYjELӃQÿӝFOұS NӃWTXҧQJKLrQFӭXFKRWKҩ\FyJLҧWKX\ӃWÿѭӧFӫQJKӝOjWiFÿӝQJWtFKFӵFFӫDQăQJOӵFÿәLPӟLOrQPӕLTXDQKӋJLӳDWѭѫQJÿӗQJPөFWLrXYjKLӋXTXҧGRDQKQJKLӋS*LҧWKX\ӃWÿѭӧFӫQJKӝQj\FKRWKҩ\YӟLPӭFÿӝFjQJFDRFӫDQăQJOӵFÿәLPӟLWiFÿӝQJFӫDWѭѫQJÿӗQJPөFWLrXYjKLӋXTXҧGRDQKQJKLӋSFjQJFDR

'ӵDWUrQNӃWTXҧNLӇPÿӏQKJLҧWKX\ӃWQJKLrQFӭXÿӅWjL ÿmU~WUDPӝWVӕKjPêTXҧQWUӏFKRQKjTXҧQOêÿӇQkQJFDRKӧSWiF FKXӛLFXQJӭQJWӯÿygiúp FҧLWKLӋQKLӋXTXҧGRDQKQJKLӋSVҧQ[XҩWWҥL9LӋW1DP &iFGRDQKQJKLӋSFҫQTXDQWkPÿӃQYLӋFFKLDVҿWK{QJWLQYӟLFiFÿӕLWiFFKLӃQOѭӧF[k\GӵQJYjGX\WUuVӵWLQWѭӣQJOүQQKDXNKi FKLDVҿWK{QJWLQѭXWLrQFiFPөFWLrXFKXQJFӫDWRjQFKXӛLFXQJӭQJÿҭ\PҥQKKRҥWÿӝQJFQJQKDXWuPNLӃPYjFKLDVҿNLӃQWKӭFWKѭӡQJ[X\rQJLӳDFiFÿӕLWiFFQJQKDXFKLDVҿOӧLtFKFKLSKtvà UӫLURPӝWFiFKF{QJEҵQJFQJFKLDVҿQJXӗQOӵFdùng FKXQJQKѭQJXӗQQKkQOӵFF{QJQJKӋWUDQJWKLӃWEӏJLDRWLӃSWKѭӡQJ[X\rQFӣLPӣNӃWKӧSJLDRWLӃSFKtQKWKӭFYjSKLFKtQKWKӭFYjÿDGҥQJKyDFiFNrQKJLDRWLӃSNKiFQKDXYӟLFiFÿӕLWiFFyVӵÿӝQJYLrQYjFѫFKӃNKHQWKѭӣQJWKtFKKӧSÿӇNKX\ӃQNKtFK QKkQYLrQWKDPJLDWtFKFӵFYjRFiFKRҥWÿӝQJÿәLPӟLYjWұQGөQJFiFêWѭӣQJÿәLPӟLWӯFiFÿӕLWiFFKXӛLFXQJӭQJ

0һFGÿҥWÿѭӧFQKӳQJNӃWTXҧQKҩWÿӏQKÿӅWjLYүQFzQPӝWVӕKҥQFKӃ1KӳQJKѭӟQJQJKLrQFӭXWLӃSWKHRÿѭӧFÿӅQJKӏÿӇEәVXQJYjÿӕLFKLӃXNӃWTXҧFӫDQJKLrQFӭXQj\QKѭWKӵFKLӋQQJKLrQFӭXWURQJEӕLFҧQKQJjQKGӏFKYөQJKLrQFӭXPӕLTXDQKӋYӟLFiFÿӕLWiFKҥQJXӗQFӫDFKXӛLFXQJӭQJKD\WuPKLӇXWiFÿӝQJFӫDQăQJOӵFF{QJQJKӋOrQPӕLTXDQKӋJLӳDKӧSWiFFKXӛLFXQJӭQJYjKLӋXTXҧGRDQKQJKLӋS

ABSTRACT

This thesis is conducted with three main objectives: (1) identifying and measuring the impact of supply chain collaboration components on firm performance in Vietnam, (2) identifying moderating effect of innovative capability on the relationship between the supply chain collaboration components and firm performance, (3) suggesting managerial implications to improve supply chain collaboration to achieve high firm performance of Vietnamese enterprises

After reviewing the theoretical basis and proposing a research model, this research is carried out through two main stages: preliminary research and formal research Preliminary research includes qualitative research through in-depth interviews with 5 experts at manufacturing enterprises in Vietnam and preliminary quantitative research conducted through a survey of 70 cases Data in formal quantitative study was collected through questionnaire with 241 cases After Cronbach's Alpha analysis, EFA and CFA, 9 constructs with 37 variables achieved reliability, convergent and discriminant validity Next, hypotheses was tested with the support of AMOS 20 software The results indicated that there are 6 hypotheses about the impact of supply chain collaboration components on firm performance are supported Specifically, information sharing, goal congruence, joint knowledge creation, incentive alignment, resource sharing and collaborative communication have positive effects on firm performance In which, collaborative communication has the strongest positive impact on firm performance

The study also examines the moderating effect of innovative capability on the relationship between supply chain collaboration and firm performance Through testing the impact of the interaction (by multiplying the moderator and the independent variable), the result showed that innovative capability has positive impact on the relationship between goal congruence and firm performance This suggests that the higher level of innovative capability, the higher impact of goal congruence on firm performance

Based on the results of the hypotheses testing, some managerial implications are proposed to improve supply chain collaboration for firm performance improvement

of manufacturing enterprises in Vietnam It is critical to pay attention to sharing information with strategic partners, building and maintaining mutual trust when sharing information; prioritize the common goals of the entire supply chain; promote joint activities to seek and share knowledge regularly among partners; share the benefits, costs and risks equally; share common resources such as human resources, technology, and equipment; regularly communicate via formal and informal communication and diversify different communication channels with partners; have appropriate incentives and reward mechanisms to encourage employees to actively participate in innovation activities and leverage innovative ideas from supply chain partners

Despite achieving certain results, the research still has some limitations Further researches are suggested to supplement and compare the results of this study such as conducting research in the context of the service industry, studying the relationship with downstream supply chain partners, or exploring the impact of technological capabilities on the relationship between supply chain collaboration and firm performance

/Ӡ,&$0Ĉ2$1

7{L[LQFDPÿRDQQӝLGXQJOXұQYăQQj\OjGRW{LWKӵFKLӋQGѭӟLVӵKѭӟQJGүQFӫD761JX\ӉQ7KӏĈӭF1JX\rQ1JRjLFiFWjLOLӋXWKDPNKҧROXұQYăQQj\NK{QJVӱGөQJêWѭӣQJNK{QJVDRFKpSQӝLGXQJWӯEҩWNǤDLNKiF

7KjQKSKӕ+ӗ&Kt0LQKQJj\08 tháng 11 QăP21 7iFJLҧOXұQYăQ

&+ѬѪ1* &Ѫ6Ӣ LÝ THUYӂT 7

2.1 Ĉӎ1+1*+Ƭ$&È&.+È,1,ӊM CÓ LIÊN QUAN 7

2.1.1 Chuӛi cung ӭng 7

2.1.2 Quҧn lý chuӛi cung ӭng 8

2.1.3 Hӧp tác chuӛi cung ӭng 9

2.2 75ѬӠNG PHÁI NGHIÊN CӬU HӦP TÁC CHUӚI CUNG ӬNG 11

2.2.1 4XDQÿLӇm dӵa trên nguӗn lӵc 11

2.2.2 4XDQÿLӇm dӵa trên nguӗn lӵc mӣ rӝng 11

2.2.3 4XDQÿLӇm dӵa trên quan hӋ 12

2.2.4 Lý thuyӃt chi phí giao dӏch 12

2.5 HIӊU QUҦ DOANH NGHIӊP 20

2.6 TӘNG QUAN CÁC NGHIÊN CӬ875ѬӞC CÓ LIÊN QUAN 21

2.6.1 Nghiên cӭu vӅ các thành phҫn hӧp tác chuӛi cung ӭng 21

2.6.2 Nghiên cӭX WiF ÿӝng cӫa hӧp tác chuӛi cung ӭng lên hiӋu quҧ doanh nghiӋp/ hiӋu quҧ chuӛi cung ӭng 23

2.7 NHҰN DIӊ1&Ѫ+ӜI NGHIÊN CӬU 26

2.8 Ĉӄ XUҨT MÔ HÌNH NGHIÊN CӬU VÀ GIҦ THUYӂT NGHIÊN CӬU 29

2.8.1 Mô hình nghiên cӭXÿӅ xuҩt 29

2.8.2 Các giҧ thuyӃt nghiên cӭu 30

&+ѬѪ1* THIӂT Kӂ NGHIÊN CӬU 38

3.1 QUY TRÌNH NGHIÊN CӬU 38

3.5.1 3KѭѫQJSKiS[ӱ lý dӳ liӋu trong nghiên cӭXVѫEӝ 50

3.5.2 3KѭѫQJSKiS[ӱ lý dӳ liӋu trong nghiên cӭu chính thӭc 52

3.6 KӂT QUҦ ĈÈ1+*,È6Ѫ%Ӝ CÁC KHÁI NIӊM NGHIÊN CӬU 54

3.6.1 Nghiên cӭXVѫEӝ ÿӏnh tính 54

3.6.2 Nghiên cӭXVѫEӝ ÿӏQKOѭӧng 65

&+ѬѪ1* KӂT QUҦ NGHIÊN CӬU 69

4.1 MÔ TҦ ĈҺ&Ĉ,ӆM MҮU KHҦO SÁT 69

4.1.1 Quá trình thu thұp dӳ liӋXÿӏQKOѭӧng 69

4.1.2 Thӕng kê mô tҧ mүu khҧo sát 70

4.2 KIӆ0Ĉӎ1+6Ѫ%Ӝ 7+$1*Ĉ2 71

4.2.1 KiӇPÿӏQKWKDQJÿREҵQJSKѭѫQJSKiSSKkQWtFKQKkQWӕ khám phá EFA Yj&URQEDFK¶V$OSKD 71

4.2.2 KӃt quҧ phân tích nhân tӕ khám phá EFA chung cho toàn bӝ WKDQJÿR

75

4.2.3 KiӇPWUDÿӝ tin cұ\WKDQJÿRVDXNKLORҥi biӃn tӯ phân tích EFA chung cho toàn bӝ WKDQJÿR 77

4.2.4 Tóm tҳt kӃt quҧ kiӇPÿӏQKWKDQJÿREҵQJSKѭѫQJSKiSSKkQWtFKQKkQtӕ NKiPSKi()$Yj&URQEDFK¶V$OSKD 78

4.3 KIӆ0Ĉӎ1+7+$1*Ĉ2%ҴNG PHÂN TÍCH NHÂN TӔ KHҶ1*ĈӎNH 78

4.3.1 3KѭѫQJSKiSѭӟFOѭӧng Yjÿӝ thích hӧp cӫa mô hình 78

4.3.2 KӃt quҧ CFA cӫa FiFWKDQJÿR 79

4.3.3 Tóm tҳt kӃt quҧ CFA 82

4.4 KIӆ0ĈӎNH MÔ HÌNH VÀ CÁC GIҦ THUYӂT NGHIÊN CӬU 82

4.4.1 KiӇPÿӏnh mô hình nghiên cӭu 82

4.4.2 KiӇPÿӏnh giҧ thuyӃt vӅ WiFÿӝng cӫa các thành phҫn hӧp tác chuӛi cung ӭng lên hiӋu quҧ doanh nghiӋp 83

4.5 PHÂN TÍCH VAI TRÒ BIӂ1Ĉ,ӄU TIӂT 86

4.6 THҦO LUҰN KӂT QUҦ 90

4.6.1 Các giҧ thuyӃWÿѭӧc ӫng hӝ 90

4.6.2 Các giҧ thuyӃWNK{QJÿѭӧc ӫng hӝ 93

4.6.3 ĈӅ xuҩt hàm ý quҧn trӏ 94

&+ѬѪ1* KӂT LUҰN VÀ KIӂN NGHӎ 99

5.1 TÓM TҲT KӂT QUҦ NGHIÊN CӬU 99

5.2 ĈÏ1**Ï3&ӪA NGHIÊN CӬU 101

5.3.2 ĈӅ xuҩWKѭӟng nghiên cӭXWURQJWѭѫQJODL 103

TÀI LIӊU THAM KHҦO 104

PHӨ LӨC 116

%ҧQJĈӝWLQFұ\YjÿӝJLiWUӏKӝLWөFӫDWKDQJÿR 79

%ҧQJĈӝJLiWUӏSKkQELӋWFӫDWKDQJÿR 80

%ҧQJ7yPWҳWNӃWTXҧ&)$ 82

%ҧQJ.ӃWTXҧѭӟFOѭӧQJPӕLTXDQKӋJLӳDFiFWKjQKSKҫQKӧSWiFFKXӛLFXQJӭQJYjKLӋXTXҧGRDQKQJKLӋS 84

%ҧQJ.ӃWTXҧNLӇPÿӏQKWiFÿӝQJFӫDELӃQÿLӅXWLӃW 88

EFA Exploratory Factor Analysis 3KkQWtFKQKkQWӕNKiPSKi

SEM Structural Equation Modeling 0{KuQKFҩXWU~FWX\ӃQWtQK TCE Transaction cost economics /êWKX\ӃWFKLSKtJLDRGӏFK

&+ѬѪ1* MӢ ĈҪU

1͡LGXQJFͯDFK˱˯QJQj\EDRJ͛P: OêGRWK͹FKL͏Qÿ͉WjLY͉P̿WWK͹FWL͍Q và OêWKX\͇W ÿ˱ͫFJLͣLWKL͏XWURQJPͭFPͭFWLrXQJKLrQFͱX ÿ˱ͫFWUuQKEj\WURQJPͭF, SK̩PYLQJKLrQFͱX ÿ˱ͫFWUuQKEj\WURQJPͭF1.3êQJKƭDFͯDQJKLrQFͱX ÿ˱ͫFWUuQKEj\WURQJPͭF, pK˱˯QJSKiSWK͹FKL͏QQJKLrQFͱXÿ˱ͫFWUuQKEj\WURQJPͭFvà FX͙LFQJE͙FͭFFͯDOX̵QYăQ ÿ˱ͫFWUuQKEj\WURQJPͭF 1.6

1.1 /é'2+Î1+7+¬1+Ĉӄ TÀI

7URQJQKӳQJQăPJҫQÿk\9LӋW1DPÿѭӧFELӃWÿӃQOjPӝWWURQJQKӳQJTXӕFJLDÿDQJSKiWWULӇQYӟLQӅQNLQKWӃQăQJÿӝQJÿDQJWUrQFRQÿѭӡQJF{QJQJKLӋSKyDKLӋQÿҥLKyDWKHRÿӏQKKѭӟQJWKӏWUѭӡQJPӣ&әQJWK{QJWLQÿLӋQWӱ%ӝ&{QJWKѭѫQJ VLӋFKӝLQKұSNLQKWӃTXӕFWӃYjWKDPJLDFiFKLӋSÿӏQKWKѭѫQJPҥLWӵGRJL~S9LӋW1DPWKLӃWOұSÿѭӧFTXDQKӋWKѭѫQJPҥLYӟLKҫXKӃWFiFQѭӟFÿӕLWiFTXDQWUӑQJ, PDQJOҥLQKӳQJWtQKLӋXWtFKFӵFFKRQӅQNLQKWӃ9LӋW1DP 7ҥSFKtF{QJWKѭѫQJ2021a) 1ăP9LӋW1DP[XҩWNKҭXVDQJ(8ÿҥWWӹ86', ÿiQJFK~ê OjÿӃQtháng 1/2021WәQJNLPQJҥFK[XҩWNKҭXFӫD9LӋW1DPÿҥWWӹ86'WăQJVRYӟLFQJNǤQăPWUѭӟF7әQJFөFWKӕQJNra) ĈLӅXQj\GүQÿӃQFҧQKӳQJFѫKӝLYjQKӳQJWKiFKWKӭFFKRFiFGRDQKQJKLӋS9LӋW0һWNKiFFiFGRDQKQJKLӋS9LӋW1DPÿDQJÿӕLPһWYӟLQKLӅXYҩQÿӅWUuQKÿӝTXҧQOêWKҩS WD\QJKӅODRÿӝQJKҥQFKӃWUuQKÿӝF{QJQJKӋVҧQ[XҩWQKuQFKXQJWKҩSVRYӟLWKӃJLӟL, cKӫ\ӃX YүQ ÿDQJKRҥWÿӝQJӣSKkQNK~FWKҩSWURQJFKXӛLJLiWUӏKRҥWÿӝQJUӡLUҥFWKLӃXVӵOLrQNӃW%iR1KkQGkQ ÿLӋQWӱ, 2020) ĈһFELӋWOjWURQJEӕLFҧQKÿҥLGӏFK&RYLG-19 trên WRjQFҫXGүQÿӃQQJX\FѫOӟQ, tình hình FăQJWKҷQJWKѭѫQJPҥLWRjQFҫXGүQWӟLFiFUӫLURWjLFKtQKFyWKӇWUҫPWUӑQJWKrPEӣLÿҥLGӏFKNpRGjL7LrXGQJQӝLÿӏDWLӃSWөFӣPӭFWKҩSEӣLWKXQKұSKӝJLDÿuQKYjGRDQKQJKLӋSJLҧPWӹOӋWKҩWQJKLӋSJLDWăQJYjWKrPQKLӅXGRDQKQJKLӋSWҥPQJӯQJKRҥWÿӝQJ9ӅÿҫXWѭGRDQKQJKLӋSWULӇQYӑQJÿҫXWѭNK{QJÿӗQJÿӅXÿҫXWѭWѭQKkQFzQ\ӃXYjÿҫXWѭQѭӟFQJRjLOLrQTXDQÿӃQWKѭѫQJPҥLWLӃSWөFJLҧP 7ҥSFKtWji chính, 2021) &KtQKYuYұ\ErQFҥQKQkQJFDRFKҩWOѭӧQJ VҧQSKҭPFҫQWKLӃWSKҧLWұSWUXQJYjRKuQKWKjQKYjSKiWWULӇQFiFFKXӛLFXQJӭQJKjQJKyDWKXK~WYjNӃWQӕLFiFFѫVӣVҧQ[XҩWFQJWKDPJLDYjWUӣ

WKjQKWKjQKYLrQFӫDFKXӛLFXQJӭQJ7ҥSFKtF{QJWKѭѫQJb ĈLӅXQj\GүQÿӃQ\rXFҫXWăQJFѭӡQJKӧSWiF YӟLFiFÿӕLWiFWURQJFKXӛLFXQJӭQJ (%iRÿLӋQWӱĈҧQJFӝQJVҧQ9LӋW1DP) 7ăQJFѭӡQJTXDQKӋKӧSWiFVRQJSKѭѫQJYjÿDSKѭѫQJOjQӅQWҧQJJLҧPWKLӇXUӫLURWURQJKӋWKӕQJFXQJӭQJVҧQ[XҩWYjSKkQSKӕLVҧQSKҭPYjGӏFKYөÿѭDVҧQSKҭPFӫD9LӋW1DPYѭѫQ[DUDWKӏWUѭӡQJWKӃJLӟL 3KҥP9ăQ.LӋP 7X\QKLrQYӟLVӵJLӟLKҥQYӅQJXӗQOӵFFiFGRDQKQJKLӋS9LӋW1DPÿDQJÿӭQJWUѭӟFFkXKӓLFҫQWұSWUXQJYjRKRҥWÿӝQJQjRWURQJKӧSWiFFKXӛLFXQJӭQJÿӇFҧLWKLӋQKLӋXTXҧGRDQKQJKLӋS"

;XҩW SKiWWӯ \rX FҫX FӫD WKӵF WLӉQTXҧQ OêKӧSWiF FKXӛLFXQJ ӭQJOjPӝWWURQJQKӳQJFKӫÿӅQJKLrQFӭXÿѭӧFTXDQWkPÿӃQQKLӅXQKҩWWURQJQJKLrQFӭXYӅTXҧQOêFKXӛLFXQJӭQJKLӋQÿҥL/LDRYjFӝQJVӵ 6ӕOѭӧQJQJKLrQFӭXYӅVӵ KӧSWiFJLӳDFiFPҳF[tFKWURQJFKXӛLFXQJӭQJQJj\FjQJWăQJFKӭQJWӓKӧSWiFFKXӛLFXQJӭQJ Oj PӝW \ӃX Wӕ FKtQK WURQJ YLӋF GX\ WUu Yӏ WKӃ FҥQK WUDQK FӫD FKXӛL FXQJ ӭQJ (Soosay và Hyland, 2015) &iFGRDQKQJKLӋSÿDQJQKuQUD QJRjLUDQKJLӟLWәFKӭFFӫDKӑ, KӧSWiFYӟLFiFÿӕLWiFFKXӛLFXQJӭQJÿӇÿҧPEҧRKLӋXTXҧYjNKҧQăQJÿiSӭQJFӫDFKXӛLFXQJӭQJFNJQJQKѭÿӇWұQGөQJFiFQJXӗQOӵFYjNLӃQWKӭFFӫDFiFÿӕLtác (Cao và Zhang, 2011) 1JKLrQFӭXYӅKӧSWiFFKXӛLFXQJӭQJÿѭӧFWLӃSFұQWKHRQKLӅXKѭӟQJ0ӝWVӕQJKLrQFӭXWuPKLӇXFiF\ӃXWӕWK~Fÿҭ\KӧSWiFFKXӛLFXQJӭQJEDRJӗPQLӅPWLQBarratt, 2004; Salam, 2017; 3DQDKLIDUYjFӝQJVӵ), công QJKӋWK{QJWLQ&DLYjFӝQJVӵ6DODP