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ERP Odoo is a ready-to-use management software with a plethora of functionality.. ERP Odoo is a server-side open source business management software that uses the Python programming lang

UNIVERSITY OF TECHNOLOGY AND EDUCATION

FACULTY FOR HIGH QUALITY TRAINING

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COURSES: ENTERPRISE RESOURCE PLANNING

TOPIC: CASE STUDY P&G BUSINESS PROCESS LECTURERS: TRAN KIM TOAI

UNIVERSITY OF TECHNOLOGY AND EDUCATION

FACULTY FOR HIGH QUALITY TRAINING

JOB BOOKING SCHEDULE Major: Industrial Management Course: 2019 School year 2021 — 2022

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TOPIC: P&G BUSINESS PROCESS

1 Odoo Overview

1.1 What is Odoo ?

Fabien Pinckaers and his colleagues develop and develop the Odoo software Odoo ERP is also known as OpenERP, and this program was previously known as TinyERP It was renamed Odoo after OpenERP was upgraded to version 8.0 and above, and it is still widely used today

ERP Odoo is a ready-to-use management software with a plethora of functionality ERP Odoo is a server-side open source business management software that uses the Python programming language Odoo isn't Just a webapp because it doesn't use any web frameworks like Django or Tornado Odoo is compatible with a variety of cloud computing technologies, making it appropriate for a wide range of companies and fields 1.2 Why business use Odoo

1.2.1 Easy business management solution

Businesses have added a solution to make management easier with the launch of the Odoo ERP system Odoo is regarded as a professional "helper" by many because of its various functions

Odoo can be used to increase the organization of which country your company 1s from or what industry it works in Your company can save a lot of money and resources by using Odoo

1.2.2 Benefits when businesses use Odoo ERP software

a Easy to use

Odoo software is created with a user-friendly interface, so even non-techies can use it without having to spend a lot of time studying

The Odoo software, which is closely related, makes management easier The majority of other business management software is generally disjointed and unworkable Those challenges will be minor for Odoo Odoo software is tightly integrated, preventing data loss and errors during the management process

a Low cost

Although Odoo ERP is regarded as high-quality management software, it includes

a number of new technologies at a reasonable cost

Because Odoo ERP is open source software, organizations may take advantage of freely available software libraries and save a lot of money on developing Furthermore, Odoo is unaffected by marketing and sales charges, which is why the cost of using Odoo

is cheaper than that of competing management software

In addition to saving money by using a utility program like Odoo ERP, businesses can save money on a variety of additional expenses Businesses may cut operating costs

by using Odoo ERP software, such as human costs, maintenance costs, customer service costs, and marketing costs

a Many useful functions

Odoo software is not only suitable for a wide range of sectors, but it also proves to

be more useful in the process of use

Odoo software aids in the reduction of employee working time and the completion

of tasks As a result, items are frequently completed on time, resulting in increased productivity Managers can immediately understand the status of the business's operations with this program

a Odoo 1s easy to install

Odoo is built on open source technology, allowing users to customize the application's features to fit their specific company needs

The ease, versatility, and simplicity of Odoo software are only a few of its benefits Odoo is designed to be deployed quickly because it is created as a modular system Choose modules with relevant functionalities based on the business parameters of each company

¢ Company: The Procter & Gamble Company (P&G)

¢ Established: 1837

¢ Headquarters: Cincinnati, Ohio, U.S

e Industry: Fast Moving Consumer Goods (FMCG)

¢ CEO: Jon R Moeller

¢ Brands with annual sales over $1 billion: Always, Ariel, Bounty, Charmin, Crest, Dawn, Fairy, Febreze, Gain, Gillette, Head & Shoulder, Olay, Oral-B, Pampers & Pampers Kandoo, Pantene, SK-II, Tide, Vicks

¢ Business units: Baby, women's and home care products; Beautify; Health care; Grooming; Fabrics and home care

® Website: https://pg.com/

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Figure 1 P&G Company

The Procter & Gamble Company (P&G) is an American multinational consumer goods corporation headquartered in Cincinnati, Ohio, founded in 1837 by William Procter and James Gamble The group specializes in personal care and home care products Prior to the sale of the Pringles brand to Kellogg's, the group's product portfolio also included food, snacks, and beverages

In 2014, Procter & Gamble Company (P&G) had sales of $83.1 billion On August

1, 2014, P&G announced that it was streamlining the company, removing and selling off about 100 brands from its product portfolio to focus on the remaining 65 brands that make up 95 % profit of the company A.G Lafley — the company's chairman and chief executive officer until October 31, 2015 — said the future of P&G will be "a simpler, less complex company with easy-to-manage leading brands and operate more”

For the fiscal year 2018, Procter & Gamble Company (P&G) reported earnings of

$9,750 billion, on annual sales of $66.832 billion, up 2.7% from the previous fiscal cycle

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Procter & Gamble's stock traded at more than $86 per share in 2017, and its market capitalization was valued at more than $221.5 billion in October 2018 Procter & Gamble ranked 42nd on the 2018 Fortune 500 list of the largest US corporations by total revenue 2.1.2 Business philosophy

e P&G mission statement:

“To provide branded products and services of superior quality and value that improve the lives of the world’s consumers, now and for generations to come.”

e P&G vision statement:

“Be, and be recognized as, the best consumer products and services company in the world.”

e P&G Purpose:

Procter & Gamble quoted on its website, “We will provide branded products and services of superior quality and value that improve the lives of the world’s consumers, now and for generations to come As a result, consumers will reward us with leadership sales, profit and value creation, allowing our people, our shareholders and the

communities in which we live and work to prosper.”

® P&G values:

The values on which Procter & Gamble is operated is “integrity, leadership, ownership, passion for winning, trust.”

Integrity:

® We always try to do the nght thing

¢ We are honest and straightforward with each other

¢ We operate within the letter and spirit of the law

¢ We uphold the values and principles of P&G in every action and decision

¢ We are data-based and intellectually honest in advocating proposals, including recognizing risks

Leadership:

We are all leaders in our area of responsibility, with a deep commitment to delivering leadership results

We have a clear vision of where we are going

We focus our resources to achieve leadership objectives and strategies

We develop the capability to deliver our strategies and eliminate organizational barriers

We are determined to be the best at doing what matters most

We have a healthy dissatisfaction with the status quo

We have a compelling desire to improve and to win in the marketplace

We respect our P&G colleagues, customers and consumers, and treat them as we want to be treated

We have confidence in each other’s capabilities and intentions

We believe that people work best when there is a foundation of trust

P&G Principles:

We Show Respect for All Individuals

The Interests of the Company and the Individual Are Inseparable

We Are Strategically Focused in Our Work

Innovation is the Cornerstone of Our Success

We Value Mastery

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® We Seek to Be the Best

® We Are Externally Focused

¢ Mutual Interdependence is a Way of Life

2.1.3 Logo P&G

Shape and font of the P&G loge:

Previous versions of the P&G logo included a circle with a bearded man with a crescent moon looking at 13 stars It became controversial when the company started circulating this logo as it reflected the horns and number of Satan's beasts As a result, the logo was discontinued in 1985 and the company lost millions of sales and its own brand due to these controversies The current version of the Procter & Gamble brand logo design is a simple design with the company's name in italics, capital lettering set within a blue rectangle

Color of P&G loge:

The blue color in the P&G logo design is a symbol of the excellence and reliability of Procter & Gamble products

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¢ P&G products are popular in the market

P&G products can now be found in almost all retail chains and trade centers across the country Some of the products that are very attractive to consumers include:

¢ Baby Care: Pampers

e Fabric Care: Arnel, Downy, Tide

e Feminine Care: Whisper, Always, Tampax Tampons

e Hair Care: Head & Shoulders, Pantene, Rejoice, Herbal Essences

¢ Home Care: Ambi Pur, Febreze, Fairy

e Skin & Personal Care: Gillette, Olay, Safeguard, SK-II

e Oral Care: Crest, Oral-B

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Figure 3 P&G Product

2.2 Require businesses to use Odoo

© Identify business needs

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This is the first step to help businesses consider their needs based on the company's entire resources If the business is micro-sized, the scope of activities is narrow, applying the software may be wasteful On the contrary, if the enterprise has a small and medium size, moderate number of customers, employees, products, etc., itis advisable to start going into the digital management process by software

Also, make it clear what the business needs or doesn't need by working directly with employees Reducing unnecessary operations will help reduce software deployment

costs

¢ Budget and human resources

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How much budget can your business allocate to apply an ERP system? If your budget is limited, you need to reduce and strictly classify the functional requirements that the departments put up

Therefore, the spending budget needs to be properly weighed by giving viable options Enterprises often believe that recruiting programmers with 2-3 years of experience in building ERP systems can save costs However, in reality, if you don't have a qualified team, the opportunity cost and salary cost can be even higher than the cost of

outsourcing

© Plan your project carefully

Plan the implementation in the most realistic and detailed way, ensuring that the business

is always in control of what will have to be done and which individual project team members will be responsible for These are very basic in the execution of any project, not just an ERP project

® Define a clear project scope and stay focused

Changing scope in the middle is always a big risk for most projects When adding a deployment point, or a module, it means investing more resources and changing the project structure and plan If not managed well, it can lead to overlapping, affecting other jobs or more seriously, delaying the whole project

Work completion progress

Ensure the completion time of the required tasks from the system and optimize the working process, the time between production stages

© Operator training

The deployment does not stop after the system has been designed, configured and installed because the system cannot operate on its own, the end users include system administrators and operational staff Businesses need to be trained to use the system properly and most effectively The training needs to be taken seriously, the theoretical instruction must be attached to the practice nght on the machine

© Accounting in Odoo

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With the uniform data linkage of the whole ERP system, the accounting module will have

a tight, accurate and instant data inheritance from other parts of the enterprise, helping to maximize the productivity of employees Employees often help administrators and leaders always get accurate and timely information about the operation of the business 2.3 Difficult situation:

2.3.1 Difficulties

- Difficulty in data management (orders, invoices, customer information ): There is too much data to be managed in an enterprise, including financial data, personnel data, and data about human resources customer information These data are often located in different departments and divisions, so they are often scattered and scattered in many places This means that it is very difficult to control information and data throughout the enterprise You may miss important information or not promptly capture and share urgent information in your business

- Difficulty in controlling goods and inventories: With a large number of items of the same design, color, and variety, the control of inventory is costly in terms of costs, human resources, and costs time It 1s very difficult for managers to know how much inventory

is left after each day, each week, and how to have a policy of importing raw materials or producing finished products accordingly

- Difficulty in human resource management: having to assign the right people, assign jobs according to the capacity and strengths of each employee and monitor the work efficiency that that employee brings With the number of employees from a few dozen to several hundred people, if done manually, it will take a lot of time and human effort

- Difficulty in planning production and costing materials: There are many orders to deal with Warehouses sometimes will not have enough products to deliver to customers If planning production and determining material manually, it will take a long time and have errors

- Difficulty in entering data manually: A lot of data needs to be stored, so entering data manually will be very difficult, leading to errors and data loss

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