Bài thuyết trình nhóm môn Research methodology in social science, ngành Ngôn Ngữ Anh, nội dung về Questionnaire và một số đánh giá cụ thể đối với một bảng câu hỏi. Bài thuyết trình được đầu tư kĩ lưỡng, màu sắc rõ ràng, dễ nhìn, đạt điểm cao
Trang 1Presenters:
1.
QUESTIONAI RE
Trang 2TABLE OF CONTENTS FOR
Designing, Writing and Distributing
05
06
Good questionnaire
Trang 3of the questionnair
e
01
Specifically in researches
Trang 41.1/ Definition of the
questionnaire:
● A questionnaire is a list of questions or items used
to gather data from respondents about their attitudes, experiences or opinions Questionnaires can be used to collect quantitative and qualitative information Questionnaires are commonly used in market research as well as in the social and health sciences.
Trang 51.2/ Purpose of the questionnaire in researches
To extra data from responde nts (cheap, quick and effective
at collecting big data, research don’t have to be there to collect answer)
To elicit answers to questions and schools to summarize the full arrangement of the respondents’ thoughts and ideas Can be mailed to responders while keep them anonymity.
Give respondents time to look at the answers carefully
without interruption from
Trang 6 Each respondent receives a set of similar questions
( For closed form questions, the answers are standardized,
=> Help in translating from a large number of respondents)
Can deal with a large number of problems and troubling questions effectively, with the potential for high response
Helps to save time, money and energy
1.2/ Purpose of the questionnaire in researches
Trang 7Classification
of questionnair
e
02
Trang 82/Classification of questionnaires in research
● There are two main types of questionnaires and
the one you will use depends on the type of
information you want and the purpose of the
questionnaires
Unstructured Structured Semi- structured
Trang 9Types of questionnaires
Open Ended
Completely Unstructured
Completely Unstructured
Thematic Apperception test
Thematic Apperception test
Word AssociateSentence, Story or Picture
Sentence, Story or Picture
Close Ended
Dichotomous (Two category)
Dichotomous (Two category)
Multiple Choice
Multiple Choice
Mix
Semi- structured
Trang 102.1 OPEN-ENDED QUESTIONS
(UNSTRUCTURED)
● Allow responder to express feelings and opinions openly
(might record details not in predetermined)
● Lack of options = avoiding selecting and getting real responses
Trang 112.2 CLOSE–ENDED QUESTIONS
(STRUCTURED)
● Organized questions have many opinions as answer
and ask respondents to select one or more of the
answers
● These questions are obvious and are often prepared in
advance to provide the answers and the more details
for the respondent
Exploratory
questionnaire
(qualitative)
Semi-structured questionnaire
Formal standardized questionnaire
Trang 12Exploratory
questionnaire
(qualitative)
Semi-structured questionnaire
Formal standardized questionnaire (quantitative)
Informal questionnaires
Used to collect quality
data which is data that
can be viewed and
recorded but not
- Less formal interviews:
only some questions determined and asked by all sample respondents, while others emerge in the open flow.
- Make a combination of closed and open questions
Structured questionnaires
- To collect quantitative data with recorded information
- The data cannot be quantified = can be used for statistical analysis
“how much \how often …?”
Trang 13Structure of
a questionnair
e
03
Trang 14• Label response options for coding
• Instruct participants to circle, not tick
• Label response options for coding
• Instruct participants to circle, not tick
Personal information
Trang 17General instruction
Personal informationPART 3 STRUCTURE OF QUESTIONNAIRE
Trang 191 • Identify the goal
4.1 Designing Questionnaire
Trang 20This should be the focal point of your questionnaire
- What kind of information do you want to gather?
- What is your main objective?
- Develop 1 or several hypotheses that you want to test
1 Identify the goal
4.1 Designing Questionnaire
Trang 21- Depend on the information
- Each type of Q includes pros & cons
2 Choose question type(s)
4.1 Designing Questionnaire
- Write succinct & simple Qs
- Ask only Q at a time
- Be ware of asking for private or
Clear, concise, direct
3 Develop questions
Trang 22- Only include Q that are directly
useful to your research Q
- Avoid asking redundant Qs
4 • Restrict the length
4.1 Designing Questionnaire
Keep it as concise as possible while collecting the information
Trang 235 Identify the target demographic
4.1 Designing Questionnaire
Trang 246 Ensure to protect privacy
4.1 Designing Questionnaire
Make plan to protect respondents’ privacy
Trang 27Writing
questionnai
re
1 Introduce yourself
2 Explain the purpose of questionnaire
3 Reveal what will happen with the data you collect
4 Describe any incentives that may be involved
5 Estimate how long the questionnaire is taken
6 Make sure the questionnaire looks professional
4.2 Writing Questionnaire
Trang 29• Always proof read.
4.2 Writing Questionnaire
• Time yourself taking
the survey
Give participants monetary, desired prizes, gift certificates,
Trang 30- Was it easy to understand?
- Was it easy to access?
- Do you feel it was worth your time?
- Were you comfortable answering the questions asked?
- Are there any improvements you would make to the questionnaire?
- Was it easy to understand?
- Was it easy to access?
- Do you feel it was worth your time?
- Were you comfortable answering the questions asked?
- Are there any improvements you would make to the questionnaire?
4.3 Distributing Questionnaire
- Ask someone to take Q
- Revise if necessary
Trang 31Determine what is the
best way to disseminate your Q
4.3 Distributing Questionnaire
Trang 33Characteristics
of good
questionnaire
05
Trang 345 Characteristics of good questionnaire:
It should be valid , reliable , clear , succinct and interesting
It is important to design the questionnaire based on a conceptual framework, scrutiny each question for relevance and clarity, and think of the analysis you are going to perform at the end of the day.
Trang 355 Characteristics of good questionnaire: What makes a good question?
Depends on the context in which it's asked
A good question is
1.You have a good reason for asking
2.The information expected from the answer should guide in the effort you're trying to
accomplish
The way to destroy the accuracy of your survey results is to ask the wrong
questions. So, if you want accurate survey results, you need to know how to spot
Trang 365 Characteristics of good questionnaire:
A good questionnaire includes:
1.The question deals with an important or significant topic
2.The length of questionnaire should be short as possible, only long enough to get the essential data
3.The language used should be easy and simple
4.The questionnaire should be constructed for a specific period of time
Trang 375 Characteristics of good questionnaire:
A good questionnaire includes:
5 It seeks only that data which can not be obtained from the resources like books, reports and records
6 Directions are clear and complete, important terms are clarified;
7 The questions are objectives with no clues, hints or suggestions;
8 Questions are presented in a order from simple to complex;
Trang 38- The answers should be short and simple.
- These answers should be accurate
- The answers should be direct one
- The answers should be relevant to the
Trang 39Types of bad
questionnair
e
06
Trang 40Type of bad questionnaire
Loaded /Assumptive questions
Double negativ es
barreled questions
Double-Poor answer
scale options
Trang 41What are bad questionnaires?
opportunity to understand the responders
experience.
Trang 421 Leading questions
● Sway user to answer a question one way or another,
leaving no room for objectivity
● Frame the question in a positive or negative light
Ex: How awesome is [teacher] ?
Manipulative Bias
Overly positive
Fix:
- Phrase questions
objectively, neutral tone
- Provide answer scales
with equally balanced negative and positive options
Trang 432 Loaded/Assumptive questions
● Contains an assumption about habits or perceptions
Þ inadvertently end up agreeing or disagreeing with an implicit
Ex: Question 1: Do you enjoy
after school classes ?
-Assuming all student take
after school classes
Question 0: Do you take after school
classes ? ( If no , skip question 1)
Trang 443 Double-barreled questions
Convoluted /complex question involving multiple issues
=> Difficult time answering either one honestly
overcomplicate
=> Less confusion, interpret result more accurately
Pro ble
m 1
Problem 2
Question 1: Problem 1 Question 2: Problem 2
Trang 45TESOL?
Trang 465 Double negatives
● Two negatives in the same sentence
Example: “Don’t not write clearly”
Identify
Looking for “ no ” or “ not ” paired with the following
types of words:
• No/not with “un-” prefix words
(also in-, non-, and mis-)
• No/not with negative adverbs
(scarcely, barely, or hardly)
• No/not with exceptions (unless + except)
Fix
Rephrase the Q with
positive or neutral version
of the phrase
Trang 476 Poor answer scale options
Answer options can cause bias (when not using number as scale)
Identify
Mismatched answer scale example:
Satisfaction questionnaire Answer: Yes | No
Overlap answer (A 0-1 time | B 1-2 times | C 2-3 times | D
More than 3 times)
(A Computer | B Mobile Phone | C Tablet | D iPad)
Unbalance scale : Satisfaction questionnaire scale: Okay |
Fixed answer scale: scale 1 – Strongly disagree | 2 | 3 | 4 | 5 – Agree
Overly Positive
Trang 486 Poor answer scale options
Fix
Cover all the likely use cases
Double check your survey answer
option functionality
Use balanced scales
Trang 497 Confusing answer scale
Trang 507 Confusing answer scale formatting
Fix
Accounting to the device
screen and width
Write the scale of
postitive / negative
DIRECTLY on the option
Trang 51Bad questionnaire review
1 Don’t lead the witness: avoid leading questions
2 Don’t make assumptions: avoid loaded questions
3 Don’t overload your questions: avoid double-barreled
questions
4 Don’t use confusing language: avoid jargon
5 Do write clearly: avoid double-negatives
6 Do check your answers: sync your answer scales to the
question
7 Do consider the user experience: format your surveys for all
Trang 5207
Specifically in researches
Trang 53Example 1
• EXAMPLES OF GOOD - BAD QUESTIONNAIRES
This research paper investigates if the linguistic and cultural diversity that characterizes the population of Greek State Schools has affected ELT teachers’ perceptions with regard to their role and teaching practices.
Trang 54These questions are brief and concise They provide
respondents with a fixed set of answer options they
can choose from.
The "Other“ category in question 4 is useful The researcher might analyze them and introduce an extra-named category.
Trang 55Question 5 is brief and concise They provide respondents with a fixed set of answer options they can choose from.
Question 6, the answers make respondents be
confused a bit For example, if their choice is 15%
or 25%, they will not know which one to choose It
Trang 56=> The
“Don't know" option allows respondents not to be forced to answer the question.
Question 5
is brief and concise.
Questions 1 to 4 are double-barrelled questions with
many phrases
Trang 57The paper investigates students' perspectives towards peer
review on enhancing their
motivation to complete English writing tasks.
Example 2:
Trang 58Should not use negative questions
Trang 59Questions 5 and 8 are double-barrelled questions.
Trang 60CREDITS: This presentation template was
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