Big Idea Due to the influence of society and the ideology of wanting their children to succeed, parents often tend to want their children to focus on their studies and achieve high acade
Trang 2Group Report
Group Sailor Moon
Nguyen Le Ha My SS171195 – 100 Nguyen Thi Thu Ha SS171164 – 100
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Trang 3Table of Contents Introduction, SWOT, Insight, Big Idea
1 Introduction
2 Insight
3 Big Idea
4 SWOT
1 Target Customers
1 Competitors
a Successful Strategies
1 Content Marketing
2 Social Media
3 PR Online
b Unsuccessful Strategies
1 Mobile Marketing
2 Email Marketing
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II I
I II
III
IV
I V
Trang 4I Introduction, SWOT
1 Introduction
Milo is known as a popular drink in Europe, America, was founded in 1934 by Australian inventor Thomas Mayne, later bought the copyright by Néstle for exclusive production In 1994, Milo first appeared in Vietnam with powdered milk products After nearly 30 years of operation, Milo is still constantly improving old products and launching new product lines and has successfully grown in countries such as Vietnam, Japan, Malaysia, India, China,…
2 Insight
The family is always a companion on the journey of growing up in the child, always wanting the child
to develop comprehensively But in recent years, due to the social context of Vietnam, it has created pressure on the development of knowledge in learning for children, forgetting the role of sport - an important part of the puzzle for the development of children child's holistic development that parents are looking for In the heart of parents, they all want their children to develop both intellectually and physically, but they do not have enough time to accompany their children on the path of equal development in both aspects
3 Big Idea
Due to the influence of society and the ideology of wanting their children to succeed, parents often tend
to want their children to focus on their studies and achieve high academic achievements, not wanting their children to spend time on sports but spend time in sports tutoring time, etc Milo wants children
to be able to conquer their passions, make breakthroughs to overcome prejudices and overcome themselves, which always goes hand in hand with the physical strength gained from practicing sports and is especially indispensable support and sharing from parents and let their children participate more
in sports activities
Milo accompanies the fire and strengthens the confidence of parents on the journey with their children
to grow up with sports, because "Sport is the best teacher" Through sports, children can practice physical fitness, have teamwork, develop character, and have a positive attitude to care about people
" Endurance - confidence - determination to create the mark of a champion "
Trang 54 SWOT
- Professional and detailed marketing
campaigns: advertising, PR, and marketi
programs are all very methodical and huma
easily touching the hearts of consumers At
same time make customers feel secure and
- Wide distribution network: With a global
presence and strong network of parent comp
Néstle, Milo is easily accessible to consum
Besides, Milo is combined with online sal
channels, supermarkets,
- Do not change the packaging design: Whi other brands try to change the packaging attract more customers, Milo remains loyal to old designs, making consumers feel bored
- No change in taste: Over the years since inception, Milo has only kept one chocola flavor ingredient Although Milo with othe countries has a taste adjustment, there is nothing too different and outstanding
- Environmental protection: Milo has started
using efficient and environmentally sa
packaging methods For large businesses tha
attention to the environment and consum
health, they will attract a large number
customers
- Product Awareness: With abundant financi
resources from Nestle, Milo can spend heavily
large sports events with global coverage, wh
helps to increase consumer awareness of
brand
- Fierce competition in the dairy market such as: Ovaltine, Dutch Lady, forced Milo to com
up with appropriate and bold marketing strateg
to stand firm in the market
Trang 6II Target Customers, Competitors
1 Target Customers
Milo's target customers are parents with children aged 6-14 Factors influencing purchase are TVCs and
TV programs, which are an effective source of information for customers In Digital Marketing, Nestlé Milo outlines the images that support your child's physical activity through The benefits of providing nutrition and energy in consumer's mind, but instead of the destination is "their children", then these campaigns are mainly weakly directed to parents of children with age from 6-14
For children between the ages of 6-14 years old are active, creative, the average frequency of milk use per day is 1-3 boxes per day
2 Competito rs
Vinamilk - The largest dairy market share
Vietnam (36%)
- Wide distribution network
- The source of raw materials has not been active, heavily dependent imports
- The market share of powdered milk not high
Dutch Lady - High product quality
- Good customer care system
- Reasonable prices, diverse product
- Not yet an autonomous and manag source of raw materials
- Unstable quality Ovaltine - Good product quality
- Quick response to new trends
- Marketing strategy is considered qu
a fuzzy pale and unremarkable turn o
III Marketing Strategy
a Successful Strategies
1 Content Marketing
Trang 7Currently, to promote online growth for businesses strongly, content marketing is one of the "weapons" that businesses cannot ignore There are many examples of companies and businesses that have successfully built their brand value through solid content strategies Nestlé Milo is one of the businesses that have succeeded in this Content Marketing
1.1 Visual Content
For Nestlé Milo, Content can be considered a vital tool for businesses Milo has had huge wins with Visual Content series about children's sports First of all, TVC " True Champion " was launched on the most popular social networks such as Facebook and YouTube It carries a message about the importance
of sports, TVC " True Champion " has attracted a lot of attention from the community Not stopping there, TVC continues to reach a wider audience through popular TV channels
Next, real life videos, real stories about " True Champions", besides always paying attention to books and school exercises, parents encourage their children to participate in sports, helping them achieve special successes that are published on social networks Those are the best inspirers to help make this strategy even more successful
Not only encouraging parents to let their children participate in more sports activities, realizing the need for diverse, attractive and interesting sports activities at school as well as children's cultural houses For children, Nestlé Milo has participated in the Government's project " Overall development of physical fitness and stature of Vietnamese people in the period 2011-2030", implementing the program " Dynamic Vietnam ", supporting the Sports kits for schools, organizing and promoting the school sports movement With this Content series, the main audience that this strategy is aimed at is mothers, who always want the best for their children And that has brought Milo great results
After launching, Milo's advertising campaign has reached 19 million views, attracting 3,057,757 children to participate in sports activities within the framework of the " Dynamic Vietnam " program
In particular, 181,099 parents pledged to join Nestlé Milo to build a healthier and more energetic future Vietnamese young generation
Not stopping there, Nestlé Milo was honored to win a prestigious award at the Effie Awards in Singapore for the advertising campaign " Dynamic Vietnam " under the project: " Overall development
of physical fitness and stature of Vietnamese people " for the period 2011 - 2030 by the government
Trang 8Thus, Milo has become the first brand in the food and beverage industry from Vietnam to receive this award
1.2 Interactive Content
Besides the Vietnam program launched in 2016, MILO also organizes a variety of outdoor sports activities such as: Phu Dong Fitness Association, School Football Tournament, Student Basketball Tournament, Vovinam Tournament, Swimming for All City Students, Energy Summer Camp, Walking Festival for the Vietnamese Generation, etc., to contribute to the development of school sports and bring sports spirit to children from all over the country .A series of exciting and quality sports activities have been held in many provinces and cities, attracting tens of thousands of children, parents and teachers to participate
Not stopping at conveying the message through personalized billboards and promotional videos based
on real stories, Milo also created the program " Make a mark of a champion in your child " for parents
to freely design unique photos and videos for their baby and share their child's growing up sports story When participating in this program, children will have the opportunity to receive an extremely attractive prize of Milo x Biti's Cool Kids' Club " super shoes " In particular, the shoe box is also personalized with the enthusiastic and meaningful letters of parents for their children in the journey of adulthood The program was well received by Influencers and attracted a large number of parents, with thousands
of people sharing photos and stories of their children on Facebook
MILO also constantly "fires" the passion for sports and helps children maintain an active lifestyle anytime, anywhere Typically during the time of social distancing due to the COVID-19 epidemic, the brand encouraged children to keep their sports habits through the online version of the Energy Summer Camp program and the Milo ChampSquad app, which provides a series of videos The exercise guide
is compiled by experienced coaches in Vietnam As a result, school holidays are no longer boring, children can find joy, exercise and release energy at home
1.3 KOL
After launching the TVC " True Champion " attracting the attention of many viewers, especially the feedback from Vietnamese mothers, Nestlé Milo continues to reach a wider audience through the voice
Trang 9of the community of several KOLs It is director Tran Luc with the story " Bom does math and plays football ", actor Manh Truong takes his children to school and confides in sharing clips, or as simple as
VJ Thuy Minh speaking out about a paradoxical story " how much does it weigh " only in Vietnam
2 Social Media
2.1 Media Sharing
Milo prioritizes the development and use of images and videos through websites where users can easily share information and contribute ideas, most notably Youtube
Referring to Milo, it is impossible not to mention the "Champion" campaign On June 1, 2020, with the mission of conveying the belief "Sport is a great teacher", with the understanding that somewhere there are still prejudices that can hinder your child's choice to go to sport, MILO completely hit the hearts of Vietnamese parents when officially launching the campaign with TVC "Sport always finds a champion
in children" The 60-second TVC conveyed a positive message, rejecting all barriers to my sports:
"Sport doesn't matter who you are, what your body shape is, what your starting point is Sports just need
to know what you learn Whatever you see in yourself, sport always finds a champion in you." With the meaningful message that Nestlé Milo conveys to the community and Vietnamese children about the will to persevere, persevere, and confidently practice sports to lead a healthy and active lifestyle The effectiveness of MILO's 2020 campaign "Sport always finds champions in children" comes from creative activities and consistent messages that demonstrate MILO's commitment to supporting the development of Vietnamese children In addition, instead of looking for actors and models, MILO inspires sports through authentic characters and stories Not only stopping at inspiring, this year's media campaign also brings consumers practical values to continue the journey of growing up with children's sports The campaign's positive message and engaging approach have resulted in many positive communication outcomes for MILO
Besides, last April 2021, to advertise the product "Milo - Balance breakfast", Nestlé Milo Vietnam invited Le Dang Bach - Champion of The Voice Kid 2021 and Rapper Ricky Star to play the MV " Enough Cool Substance.” Milo has taken advantage of the talents
Trang 10emerging today to attract viewers The MV has been viewed more than 6 million times on the Milo Vietnam Youtube channel
MILO also constantly fuels the passion for sports and helps children maintain an active lifestyle wherever they are Typically during the time of social distancing because of the COVID-19 epidemic, the brand encouraged children to keep their exercise habits through the online version of Energy Summer Camp and the "Stay at home but don't stay home" program, provides a series of YouTube videos with exercise instructions compiled by experienced coaches in Vietnam As a result, school holidays are no longer boring, children can find joy, exercise, exercise and release energy at home Youtube is a very potential interactive channel of MILO This channel provides Milo with an effective means to share promotional videos, how-to videos, and educational content related to sports and nutrition with her audience Besides, Youtube also provides interactive features such as commenting, sharing and rating, which helps Milo interact and create links with her audience Therefore, Youtube is
a powerful and potential communication channel for Milo to interact with his potential and current customers
2.2 Social Network
After having a certain position in the user's mind through promotional activities on Youtube, Milo uses social networks as a means to build relationships with potential customers and lead to customer satisfaction and loyalty as they get taller over time
Facebook is the most popular social network in Vietnam with 72.770,000 users (accounting for about 73% of the population) (according to NapoleonCat, January 2021 statistics), so Nestlé has taken advantage of this social network as a place for businesses appeared the most, in addition to the company's official website
On Milo's Facebook page, we can easily see full posts about brands, products, customer care policies, and promotions The content displayed in the form of images, and videos, is very vivid, and easy to reach customers With more and more articles, and interesting and valuable posts on Facebook, Milo has more valuable opportunities to gain new insights about her customers, know what they care about, and motivate them to choose her products At the same time, Milo fully measures its conversions for posts and ads across channels to see which campaigns are performing well and which need improvement