Đáp án trắc nghiệm tiếng anh chuyên ngành du lịch 1 hm10 thi tự luận

ĐÁP ÁN TRẮC NGHIỆM TIẾNG ANH CHUYÊN NGHÀNH DU LỊCH _HM10_THI TỰ LUẬN Ghi chú (Đ) là câu trả lời Câu 1 With WiFi _____ in hotels, visitors can get information 247 using their mobile devices. Chọn một câu trả lời: a. interaction b. connections(Đ) c. communication d. transaction Câu 2 __________ is something that you are not able to understand, explain, or get information about (mystery) Chọn một câu trả lời: a. Clue b. Mystery(Đ) c. Secret d. Story Câu 3 __________ is the period of time when a king or queen rules a country Chọn một câu trả lời: a. Government b. Control c. Reign(Đ) d. Manage Tài liệu này dùng cho ngành học Quản trị du lịch và lữ hành hệ từ xa ehou của Trường Đại Học Mở Hà Nội

ĐÁP ÁN TRẮC NGHIỆM TIẾNG ANH CHUYÊN NGHÀNH DU LỊCH _HM10_THI TỰ LUẬN

Ghi chú (Đ) là câu trả lời

A flight attendant needs excellent communication skills in order to _ with people from other cultures.

c you can note

d you can see(Đ)

a Go ahead but no flash please!

b I’m afraid there aren’t any toilets here(Đ)

c That’s an interesting question

d Sure, you can go shopping

Having excellent _ skills is essential to a travel agent

a Address the guest by name(Đ)

b Say their room number out loud

c Call the reservationist for the reservation information

d Don’t ask for any deposit on the room

Câu 52

What does the travel agent say when confirming details?

Chọn một câu trả lời:

a Actually, it’s Jane, not Jan

b Is that E for English?

c Yes, that’s correct(Đ)

d Can I just check your travel dates?

b Is that P for Professional?

c Can I just check your departure dates?

d Yes, that’s right

Câu 54

What does VFR stand for?

Chọn một câu trả lời:

a Visiting foreign relatives

b Visiting friends and relatives(Đ)

c Visiting friends’ relatives

d Visits for relatives

a They are personalized to meet their own requirements

b They involve a lot of work for travel professionals

c They are not appropriate for more adventurous travelers

d They’re easier for the traveler to organize(Đ)

What kind of tourism is the most popular in the world? Chọn một câu trả lời:

c Gossips heard about the company

d Relevant qualities and skills(Đ)

Câu 68

What should you do when dealing with tourists’ questions? Chọn một câu trả lời:

a Give them a negative comment on the question

b Give them inappropriate information

c Make sure you understand their questions(Đ)

d Ignore the questions if you don’t know the answers

a ask for the guest’s passport

b Check the reservation on the computer

c Say what floor the room is on

d wish the guest an enjoyable stay(Đ)

b Ask the bellboy to escort the guest to the room

c Confirm reservation details(Đ)

d Give the key to the guest