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Trang 1LISTENING TEST
In the Listening test, you will be asked to demonstrate how well you understand spoken
English The entire Listening test will last approximately 45 minutes There are four parts,
and directions are given for each part You must mark your answers on the separate answer sheet Do not write your answers in your test book
PART 1
Directions: For each question in this part, you will hear four statements about a picture in
your test book When you hear the statements, you must select the one statement that best describes what you see in the picture Then find the number of the question on your answer sheet and mark your answer The statements will not be printed in your test book and will be spoken only one time
Statement (C), “They’re sitting at a table,” is the best description of the picture, so you should
select answer (C) and mark it on your answer sheet
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31. Mark your answer on your answer sheet
PART 2
Directions: You will hear a question or statement and three responses spoken in English They
will not be printed in your test book and will be spoken only one time Select the best response to the question or statement and mark the letter (A), (B), or (C) on your answer sheet
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32 Where most likely are the speakers?
(A) At a concert hall
(B) At a movie theater
(C) At an amusement park
(D) At an Internet café
33 What problem does the woman report?
(A) A screen is malfunctioning
(B) Other patrons are being loud
(C) Some lights have been left on
(D) A seating area is not clean
34 What does the man say he will do?
(A) Tell a coworker
(B) Adjust some equipment
(C) Follow the woman
(D) Issue a refund
35 What did the man receive recently?
(A) A credit card
37 What does the woman offer to do?
(A) Investigate some account activity
(B) Provide a Web address
(C) Transfer the man’s call
(D) Set up an in-person visit
Directions: You will hear some conversations between two or more people You will be asked to
answer three questions about what the speakers say in each conversation Select the best
response to each question and mark the letter (A), (B), (C), or (D) on your answer sheet The
conversations will not be printed in your test book and will be spoken only one time
38 Why is the woman talking to the man?
(A) To report a problem(B) To confirm a schedule(C) To get feedback on an idea(D) To fulfill a request for information
39 What does the man imply when he says, “you
were part of the logo redesign project”?
(A) The woman should correct a misunderstanding
(B) The woman probably understands a difficulty
(C) The woman has been busy lately
(D) The woman is qualified for a task
40 What does the woman decide to do?
(A) Arrange a meeting(B) Look at some records(C) Draft a document (D) Wait for an announcement
41 What does the man say will happen soon?
(A) A manager will resign
(B) Some inventory will be checked
(C) A community event will take place
(D) A competing café will open nearby
42 What does the man ask the women to do?
(A) Learn a new process(B) Work additional hours(C) Follow a rule more carefully(D) Make some suggestions
43 What does Jean say she intended to ask for?
(A) A day off(B) Some training(C) Details about a plan(D) Some reimbursement
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Trang 744 Why did the man miss a call?
(A) He was setting up a booth
(B) He was attending a workshop
(C) He was walking around a trade fair
(D) He was completing a registration
process
45 What problem does the woman mention?
(A) A train has been delayed
(B) She cannot find a file
(C) An area has heavy traffic
(D) She misunderstood a schedule
46 What will the man do tomorrow?
(A) Send out a group e-mail
(B) Collect samples from exhibitors
(C) Give the woman a ride to a venue
(D) Make a presentation to potential clients
47 What are the speakers working on?
(A) Buying supplies for a farm
(B) Inspecting a storage facility
(C) Creating a community garden
(D) Conducting scientific experiments
48 What does the woman ask the man to do?
(A) Plant some seeds
(B) Accept a delivery
(C) Take some measurements
(D) Move some boxes
49 What will the woman give the man?
(A) A travel itinerary
(B) A set of instructions
(C) A property map
(D) A keycard
50 Who most likely is the woman?
(A) A library patron(B) A potential donor(C) An invited speaker (D) A job candidate
51 What does the woman mention about
Mr Burke?
(A) She will wait for him to return
(B) She exchanged e-mails with him
(C) She has not seen him for a long time.(D) She has read some of his short stories
52 What will Darren most likely do for the
woman?
(A) Store some of her outerwear(B) Write down her message(C) Serve her a beverage(D) Accompany her to an office
53 What are the speakers mainly discussing?
(A) A company Web site(B) Some revisions to a budget(C) Some survey results(D) An increase in sales
54 What does the man ask for permission to
do?
(A) Form a project team(B) Complete a purchase (C) Make an announcement(D) Extend a deadline
55 Why is the woman impressed?
(A) A report is well-organized
(B) A prediction was accurate
(C) An assignment was finished quickly.(D) A conflict was resolved smoothly
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(B) A repair technician
(C) A property owner
(D) A cleaning supervisor
57 What does the man imply when he says, “I
work from 9 to 6 on weekdays”?
(A) He will not be inconvenienced by some
58 What does the woman promise to do?
(A) Bring a special tool
(B) Keep a space clean
(C) Research some options
(D) Give the man a notification
59 Why is the man calling?
(A) To respond to a contact request
(B) To provide an update on a project
(C) To respond to a party invitation
(D) To apologize for an inconvenience
60 What field does the man most likely work in?
(A) Event planning
(B) Technology
(C) Recruiting
(D) Marketing
61 What does the man ask the woman to do?
(A) Download a mobile app
(B) Give information about a business
(C) Suggest an appointment time
(D) Review a proposal
Exit 1 |Departures
Exit 2 |Arrivals
Exit 3 |Short-term Parking
Exit 4 |Long-term Parking
62 What does the woman tell the man about?
(A) Visiting the airport previously(B) Receiving a text message(C) Checking a Web page(D) Speaking with a colleague
63 Look at the graphic Which exit will the man
go to?
(A) Exit 1(B) Exit 2(C) Exit 3(D) Exit 4
64 What will the woman ask Ms Rice about?
(A) Her travel schedule(B) Her physical appearance(C) Her amount of luggage(D) Her current location
8
Trang 965 Who most likely is the man?
(A) A furniture store salesclerk
(B) A government official
(C) A clinic supervisor
(D) A landscaping contractor
66 Look at the graphic Where does the woman
want to put a bench?
(A) At Location 1
(B) At Location 2
(C) At Location 3
(D) At Location 4
67 What does the woman say about the bench?
(A) It should be attached to the ground
(B) It must be made of a certain material
(C) It is intended for employees’ use
(D) It will match the design of a building
Thornton Fashions End-of-Winter Sale!
Gloves – 10% off Scarves – 20% off Lined jeans – 30% off Sweaters – 40% off
68 Look at the graphic What does the woman
show the man?
(A) A pair of gloves(B) A scarf
(C) A pair of lined jeans(D) A sweater
69 What does the woman ask about?
(A) Returning a purchase(B) Using a fitting room (C) Washing an item(D) Choosing a payment method
70 What does the man say will happen soon?
(A) An online store will open
(B) Renovations will be completed
(C) A loyalty program will change
(D) New stock will arrive
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71 Where most likely is the announcement
72 What does the speaker tell the listeners?
(A) Where to wait
(B) Whom to give an item to
(C) When an activity can be resumed
(D) How to ask for assistance
73 According to the speaker, what should the
listeners avoid doing?
(A) Leaving belongings behind
(B) Making too much noise
(C) Ending a working period
(D) Passing through an outdoor area
74 What kind of event is taking place?
(A) A company outing
(C) Take some pictures
(D) Plant some trees
76 Why does the speaker say, “it’s quite hot
today”?
(A) To express her discomfort
(B) To explain her concern for others
(C) To justify a change to a plan
(D) To praise some event workers
77 According to the news report, what have the
Regents decided to do?
(A) Change their mascot(B) Move to another city(C) Let a player go(D) Cancel a game
78 What does the speaker say about Mr Pierce?
(A) He has been injured
(B) He is the coach of the Regents
(C) He did not attend a press conference.(D) He plays the same position as Mr Tabor
79 What disadvantage does the speaker mention?
(A) A large expense(B) Fans’ disapproval(C) A dispute with another team(D) Disqualification from a competition
80 What is the speaker calling about?
(A) A job opening(B) An upcoming event (C) A shared workspace(D) A company policy
81 What does the speaker ask the listener to do?
(A) Choose among some options(B) Attend a team meeting(C) Delay a project deadline(D) Clarify his previous instructions
82 What does the speaker most likely mean when
she says, “Steve hasn’t taken a day off in months”?
(A) She is impressed by Steve’s dedication.(B) She is emphasizing Steve’s workload.(C) She is worried about a shortage of materials.(D) She found a mistake in some records
Directions: You will hear some talks given by a single speaker You will be asked to answer three
questions about what the speaker says in each talk Select the best response to each question and mark the letter (A), (B), (C), or (D) on your answer sheet The talks will not be printed in your test book and will be spoken only one time
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Trang 1183 What does the speaker say about the
meeting?
(A) It must finish on time
(B) It is being conducted virtually
(C) It was postponed once before
(D) It is for members of one department
84 What is the topic of the meeting?
(A) Some guest complaints
(B) Some room designs
(C) A new hotel location
(D) A booking system
85 What will the listeners most likely do next?
(A) Research some topics
(B) Look at some photographs
(C) Listen to a description
(D) Watch a demonstration
86 What is the purpose of the speech?
(A) To introduce a product
(B) To accept an award
(C) To announce a job promotion
(D) To celebrate a sales milestone
87 What was a team’s goal in designing a
container?
(A) To make it attractive
(B) To ensure its durability
(C) To keep its production cost low
(D) To enable people to customize it
88 What does the speaker mention as a source
of inspiration?
(A) A nonfiction book
(B) An organic plant
(C) Some overseas travel
(D) Some pieces of artwork
89 What has just taken place?
(A) A giveaway contest(B) A live reading(C) A book review(D) An author interview
90 What does the speaker mean when he says
“we have a social media account”?
(A) Listeners can raise funds to support the show
(B) Listeners should never call the radio station
(C) Listeners can discuss the current episode online
(D) Listeners can receive updates about the show between episodes
91 According to the speaker, what is special
about next week’s episode?
(A) It may be cancelled
(B) It will air at a different time
(C) It will have a guest host
(D) It will be recorded outside of the studio
92 What are the listeners training to do?
(A) Write promotional materials(B) Teach history classes(C) Give museum tours(D) Manage unpaid volunteers
93 According to the speaker, what should the
listeners pay attention to?
(A) The layout of a space(B) Some visitors’ requests(C) Some safety guidelines(D) Her communication style
94 What does the speaker ask the listeners to
Trang 1295 What kind of company do the listeners work
for?
(A) A cleaning service
(B) A shipping business
(C) A construction firm
(D) A vehicle repair shop
96 What did the company do last year?
(A) It changed its pricing system
(B) It hired an external consultant
(C) It began using a new software program
(D) It provided additional training to staff
97 Look at the graphic What category does the
speaker want to talk about next?
(A) Communication
(B) Price
(C) Speed
(D) Reliability
98 What has the speaker been researching?
(A) New regulations for an industry(B) The needs of a certain target market(C) The efficiency of a business process(D) Environmentally-friendly practices
99 Look at the graphic When does the speaker
propose meeting?
(A) At 1 p.m.(B) At 2 p.m.(C) At 3 p.m.(D) At 5 p.m
100 What does the speaker offer to do?
(A) Provide a document in advance(B) Update an entry in a calendar(C) Talk to a department supervisor(D) Take over one of the listener’s tasks
This is the end of the Listening test.
Trang 13READING TEST
In the Reading test, you will read a variety of texts and answer several different types of reading comprehension questions The entire Reading test will last 75 minutes There are three parts, and directions are given for each part You are encouraged to answer as many questions as
possible within the time allowed
You must mark your answers on the separate answer sheet Do not write your answers in your test book
PART 5
Directions: A word or phrase is missing in each of the sentences below Four answer choices
are given below each sentence Select the best answer to complete the sentence Then mark the letter (A), (B), (C), or (D) on your answer sheet
101 Mr Oh received the Silva Architectural
Award for his - design for the Collins
102 Switching to LED lighting could - the
office hundreds of dollars per year
(A) take
(B) save
(C) simplify
(D) improve
103 Ms Ulrick has - transitioned into her
new role of Director of Communications
(A) smooth
(B) smoothly
(C) smoothing
(D) smoothness
104 Marathon participants have been directed
to check in at the assigned location - 8
105 The finance team has already had their
end-of-the-year lunch outing, while the marketing team has not even scheduled - yet
(A) they(B) them(C) theirs (D) themselves
106 Painter Zachary Waters says he was -
to grow up close to several major art museums
(A) talented(B) common(C) beneficial(D) fortunate
107 Members of the board - by the
company’s shareholders
(A) are elected (B) have elected(C) is elected(D) elected
108 The property owner must be notified -
any renovation work can begin
(A) of(B) prior to(C) ever(D) before
1
Trang 14(A) requires
(B) requiring
(C) requirements
(D) required
110 Despite the hotel association’s promotional
efforts, occupancy rates are not -
higher than they were before
(A) much
(B) more
(C) very
(D) so
111 To minimize potential data loss, the
company network is backed up - 24
112 A single worker could handle the small
- of calls that we receive on an
113 The - of paper currency in most
countries now involves special security
114 The current draft of the conference
program does not specify - to contact
116 Even if the problem seems simple,
attempting to repair your air conditioning unit yourself is not -
(A) recommendation(B) recommending(C) recommended (D) recommend
117 Mayor Suzuki - her reelection to the
popularity of her affordable housing initiative
(A) accomplished(B) predicted(C) regarded(D) attributed
118 - a dedicated graphic designer has
been added to the staff, Eric will have more time for higher-level branding work
(A) So that (B) Now that (C) Due to(D) Rather than
119 The disposal of industrial waste in Venable
Pond decades ago resulted in - damage to its ecosystem
(A) last(B) lastly(C) lasting (D) lastingly
120 Winterly Football Club hired Matteo Rossi
as its manager because of his - for effective recruiting of new players
(A) knowledge(B) approach(C) reputation (D) performance
2
Trang 15121 Failing to follow proper complaint -
may result in a delay in addressing your
122 Media usage statistics show that people
under the age of 45 are - less likely to
subscribe to print publications
(A) forcefully
(B) alternatively
(C) respectively
(D) markedly
123 - the most interesting of the questions
submitted by the audience will be posed to
124 Labeling Machine 1 is - in need of
replacement, so money should be
budgeted for this purpose
(A) criticized
(B) critically
(C) critical
(D) criticism
125 Brant Motors’ southern division has
struggled to provide sufficient customer
support to all parts of its - territory
(A) deliberate
(B) resolute
(C) vast
(D) adept
126 A unique feature of Milburn Footwear’s
Swoop sneakers is that one shoe in the pair has a slightly different design from -
(A) the other (B) other one(C) one another(D) another
127 The purpose of the upcoming project
meeting is to make sure that the goals of all
of the stakeholders are -
(A) aligned (B) adhered(C) corresponded(D) collaborated
128 Event rules require that identification
badges - at all times on the exposition floor
(A) worn(B) to wear(C) be worn (D) have been worn
129 Jamal has confirmed that the roads on the
driving route are sturdy - to handle the enormous weight of the truck
(A) exactly (B) alike(C) beyond(D) enough
130 Isabelle Greco’s later albums are
characterized by the - of everyday noises, such as a telephone’s ringtone, into the music
(A) improvement(B) incorporation (C) perception(D) excess
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Trang 16Directions: Read the texts that follow A word, phrase, or sentence is missing in parts of each text
Four answer choices for each question are given below the text Select the best answer to complete the text Then mark the letter (A), (B), (C), or (D) on your answer sheet
Questions 131-134 refer to the following e-mail.
From: Kristine Osbourne
To: Raymond Jensen
Subject: Container issue
corners of our containers - Please take a look and let me know what you think
134 (A) Each container can hold up to 100 liters of
items
(B) More will be needed for overseas shipping.(C) I’ve compiled a few options in the attached file
(D) This would not add much time to the packing process
Trang 17Questions 135-138 refer to the following Web page.
www.connect-us.com/groups/023492
Alford High School Alumni
About the Group
This group is for anyone - from Alford High School in Montana It is meant to be an online space for connecting with old friends, recalling our days at Alford, and sharing news about the school - Also, please note that this is a - group That means that our member list
and the posts and comments you make here are visible to everyone, even non-members If
you have a question or concern about the group, contact Russell Bailey, the administrator, by placing your cursor over his name and clicking the “Message” - in the bubble that pops
136 (A) Posts on other topics may be removed
(B) Your request to join has been denied
(C) A venue map is available on the “Files”
138 (A) network
(B) button (C) blog(D) browser
135.
138.
5
Trang 18Easton Art Co-operative Newsletter
Meet the Artist: Jessica Ross
Jessica Ross has always loved art, but it was not until her retirement from the workforce two years ago that she began to share her work with others With the additional - to devote to art, she quickly found herself with more pieces than she could use, so she decided to sell them
at Easton-area festivals Her marine-themed sculptures caught the attention of the co-op
president at that time, Alberto Lopez, and he invited her - Ms Ross uses real objects from the ocean, such as seashells, sand dollars, and driftwood, in her art - Those interested in unique pieces with local flair - to check out her display in the co-op gallery
141 (A) More than 30 fishermen can be
found on a good day
(B) She finds many of them herself during visits to Bratcher Beach (C) Her customers say they feel close
to nature when they wear it
(D) This change in technique was inspired by Mr Lopez’s work
142 (A) wants
(B) wanting(C) will want (D) didn’t want
Trang 19Questions 143-146 refer to the following letter
September 25
James Lemay
430 Corbett Street, Apt 202
Lipscomb, CO 80020
Dear valued customer,
In compliance with national regulations, we are writing to inform you that the Tabor Square
branch of Hildreth Bank is scheduled to close permanently at 5 p.m on Friday, November 30 Your accounts maintained at this branch - automatically to our Dowell Street branch at that time This branch, also in Lipscomb, is the next closest to your residence However, if you would prefer your accounts to be maintained - , you may contact us before the changeover to
arrange this -
Please rest assured that all of the services you currently enjoy are - available at the Dowell Street branch Thank you for your continued business and for trusting Hildreth Bank to serve your financial needs
145 (A) Failure to comply with these policies
may result in financial penalties
(B) As a longtime customer, you are eligible for very attractive credit rates
(C) This can be done through your online account or in person at any branch
(D) The funds will be deposited in the recipient’s account within five business days
146 (A) similar
(B) similarity(C) similarities(D) similarly
Trang 20Jeongwon Toy Network is committed to lending our members only high-quality, unbroken toys with no parts missing Please make sure your toys meet these standards before donating
To find your nearest lending center, visit www.jeongwontoy
147 For whom are the instructions intended?
(A) Potential toy donors
(B) Current network users
(C) Lending center employees
(D) Aspiring founders of similar facilities
148 What is indicated about Jeongwon Toy
Network?
(A) Its offerings include children’s books.(B) It charges a small fee for membership.(C) It is an official charitable organization (D) Its opening hours vary by location
Directions: In this part you will read a selection of texts, such as magazine and newspaper articles,
e-mails, and instant messages Each text or set of texts is followed by several questions Select the best answer for each question and mark the letter (A), (B), (C), or (D) on your answer sheet
Questions 147-148 refer to the following instructions.
Jeongwon Toy Network
8
Trang 21149 Where would the notice most likely be
found?
(A) On a sign inside a city bus
(B) On a structure at a bus stop
(C) In a post on a personal blog
(D) In the local news section of a
newspaper
150 Why has the bus route been changed?
(A) To shorten its average travel duration(B) To enable long-term roadwork to take place
(C) To provide more service to a popular location
(D) To make an intersection safer for the public
Questions 149-150 refer to the following notice.
Change to Bus 3401 Route
From Monday, September 28, Hubbard City Bus 3401 will be permanently rerouted This stop will be closed, and Bus 3401 will instead service a new stop (#497-38)
to be established on the west side of Calvin Street near its intersection with Weaver Road (See the map below.) This change is not expected to otherwise affect Bus 3401’s schedule or travel times.
Hubbard City Transit Authority made this change in order
to improve road safety at the intersection of Owen Street and Weaver Road Thank you for your understanding.
9
Trang 22151 At 2:42 p.m., what does Mr Hathaway most
likely mean when he writes, “I worked the
closing shift yesterday”?
(A) He cannot evaluate Janice’s
performance
(B) He has found an error in a schedule
(C) He does not want to work again tonight
(D) He was not responsible for a problem
152 What industry do the writers most likely
work in?
(A) Hospitality (B) Medicine(C) Security(D) Retail
Yes, but I worked the closing shift yesterday
Have you asked Paul to take it? I know that he’s been hoping to pick up more shifts.
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Trang 23153 What is the main purpose of the e-mail?
(A) To approve part of a proposal
(B) To respond to a staff complaint
(C) To clarify some revisions to a policy
(D) To answer a coworker’s inquiry
154 What is Ms Black most likely doing
currently?
(A) Trying to have a vehicle repaired(B) Considering applying for a job promotion
(C) Choosing between two types of employee perks
(D) Compiling data for a report on a company program
Questions 153-154 refer to the following e-mail
December 17 RE: News and company car Julie Black
Arthur Hayashi
Hi Julie,
Sure, I’m happy to tell you about my experience using a company car here In short,
it’s been great You don’t get to pick your car, but the ones in the fleet are all pretty
new, so you’ll probably like whatever you end up with Fleet management staff are
always willing to clarify the company’s policies, and they take care of repairs or
other problems quickly I don’t know whether using a company car would be a
better option for you than getting the vehicle allowance, but I can confidently say
that our company car program is quite good
Anyway, congratulations on your promotion to senior sales representative! It’s great
to see you getting recognition for your hard work Keep me updated on how it goes
Trang 24155 What is indicated about the Biomedical
Engineer job?
(A) It may require weekend work
(B) It includes a competitive salary
(C) It involves making weekly reports
(D) It is a temporary position
156 What is NOT listed as a requirement for the
position?
(A) A relevant academic qualification
(B) At least 5 years of experience in the
field
(C) A background in managing staff
members
(D) An ability to work on multiple tasks
157 When most likely will the first interview for
the position take place?
(A) On November 16(B) On November 30(C) On December 15 (D) On December 19
Bladeley Scientific Inc.
We are urgently seeking a Biomedical Engineer to join our team at our research
facility in Newcastle, working from Monday to Friday, approximately 45 hours per
week
Primary Responsibilities:
• Conduct hands-on experimentation in order to further drug development
• Lead research design and planning of new experiments and studies
• Maintain laboratory notebooks and electronic files to support experimental
studies
• Provide written progress updates to Executive Management every Friday
The successful candidate must have a PhD in Bioengineering or a related subject
and a minimum of five years’ experience working within the bioengineering
industry Strong communication, interpersonal, and organizational skills are
absolutely essential Must be capable of efficient multitasking in a fast-moving
environment.
The closing date for applications is November 16 Those shortlisted for interviews
will be informed by November 30 Shortlisted candidates will be invited to
interview for the position from December 15 to December 19, and a final hiring
decision will be made before the end of the year.
12
Trang 25158 What is most likely a feature of the storage
units?
(A) They have built-in locks
(B) They come in a range of sizes
(C) They can be accessed freely by users
(D) Their contents are visible to passersby
159 What is mentioned as a requirement for
obtaining a storage unit?
(A) Having a multi-year apartment contract
(B) Being a well-behaved tenant
(C) Showing insurance coverage for it
(D) Attending a group information session
160 What is implied about the Bair Apartments
building?
(A) Most of its occupants rent their property
(B) It has fewer than 32 residences
(C) It includes more than one underground floor
(D) It will go through a change in management in June
Questions 158-160 refer to the following announcement.
Bair Apartments
ANNOUNCEMENT
The basement storage units are ready for use There are 32 units of 4 ft
x 4 ft x 8 ft in size, made of transparent plastic Users must provide their
own unit locks, but the storage room itself will only be accessible by
appointment Units are available for rent only, at a price of $200 per year
Please visit the management office to rent a unit Proof of homeowner’s
or renter’s insurance that covers storage units must be provided You
will also be required to sign a contract regulating the unit’s use, which
includes a list of prohibited storage items
Every household in the building will be eligible to rent a single unit before
May 31 After that, unclaimed units will be made available to households
that want additional units Since there are more storage units than
apartments in our building and not all households may need separate
storage, there are likely to be several available Please express your
interest in using multiple units when you rent your first one
13
Trang 26161 Why was the letter sent to Mr Serrano?
(A) To inform him of his acceptance to a
162 What is indicated about Mr Serrano?
(A) He recently began his own business
(B) He has a lot of experience in his field
(C) He has spoken with Ms Chapman
(D) He passed an exam on FREIA’s Web
site
163 In which of the positions marked [1], [2], [3],
and [4] does the following sentence best belong?
"Please finish it as soon as possible."
c/o Tampa Pro Inspections
2040 Baldwin Street, Suite B
Tampa, FL 33606
Dear Mr Serrano,
Having reviewed your qualifications, the Florida Real Estate Inspection
Association (FREIA) is happy to welcome you to the FREIA Mentoring
Program (FMP) — [1] — We are grateful for your participation in our efforts
to cultivate a highly trained membership that provides top-notch service to the
real estate owners of Florida Please be assured that you are bringing prestige to
your firm and building a personal reputation as a leader in the field — [2] —.
The next step is for you to take our online FMP training course, available at
www.florida-reia.org/fmp/training You can log in using your FREIA credentials
The course consists of six hours of training plus a short exam — [3] —.While
we know you already have the necessary industry knowledge from your many
years as a licensed inspector, the course will give you valuable advice on how to
be an effective mentor Once you have completed it, we will connect you with
your mentee.
Please contact me at (813) 555-0153 if you have any questions about this process
or the program in general — [4] —.
Sincerely,
Retta Chapman, Coordinator
Florida Real Estate Inspection Association (FREIA)
14
Trang 27Questions 164-167 refer to the following announcement.
Sammons History Museum Special Exhibit
Sammons History Museum is proud to announce the opening of its special exhibit
“Changing the Landscape: Mining in the Byerst Region” on April 3
Copper and iron mining led to the founding of Sammons and many other Byerst cities
and towns, and furnished a significant amount of the area’s income until just a few
decades ago Using real artifacts, “Changing the Landscape” will explore this important
history from a variety of angles, touching on life as a miner, the uses of Byerst’s metals,
Curtis Moss and other famous figures in mining, and more
The exhibit has been curated by Fiona Chandler, Sammons History Museum’s head
curator, and its funding was provided by a grant from the Byerst Heritage Association
The Byerst Historical Society also generously loaned some materials from its archives
“Changing the Landscape” will run through June 25 It will be open during the
museum’s regular hours (10 a.m to 5 p.m., Tuesday through Saturday) and entrance
will be included with admission to the museum ($7 for adults, $5 for seniors, free for
children under 12 and museum members) Tickets can be reserved in advance on www.
sammongshistorymuseum.org or purchased on-site.
15
Trang 28(A) Changes in a region’s ecosystems
(B) The development of some technology
(C) Artistic depictions of a landscape
(D) The history of a local industry
165 In paragraph 2, line 5, the word “figures” is
167 What is true about admission to the
museum?
(A) It requires advance reservation
(B) It is free for museum members
(C) It is allowed until later on Saturdays.(D) It does not guarantee entry to the special exhibit
16
Trang 29Questions 168-171 refer to the following online chat discussion.
Cynthia Gray (2:03 p.m.)
Hi team Since I had to cancel our meeting on the Charleston trade show this
morning, I was hoping to have a quick chat on here about it Can everyone give me
their status updates?
Victor Powell (2:04 p.m.)
I booked the accommodations and travel tickets as directed after the last planning
meeting Everyone should have received them in the first week of the month.
Khadija Abbar (2:05 p.m.)
Actually, Cynthia, I was hoping to talk to you about the trade show I have a couple
of ideas for creative product giveaways, and it would be faster to go over them in
person.
Hyun-Gi Lee (2:06 p.m.)
I’ve been posting on social media about once a week to let people know that we’ll
be attending Next week, I’ll send out the e-mails to current and potential clients to
schedule some booth meetings during the show.
OK, but I’m a little uncertain about including the part about how our product
engineer came up with the idea It’s cute, but it doesn’t feel necessary.
Cynthia Gray (2:13 p.m.)
Well, remember that we noticed a lot of popular demonstrations at this show last
year included personal stories like that I’d like to hear you practice it, and if it
doesn’t sound right, we can take it out
17
Trang 30(B) An administrative assistant
(C) A sales representative
(D) An event organizer
169 What do the writers NOT suggest they will
do during the trade show?
(A) Hold pre-arranged meetings
(B) Give a presentation about a product
(C) Post updates on a social media site
(D) Hand out complimentary gifts to
attendees
time tomorrow morning”?
(A) She is willing to have a conversation with Ms Abbar
(B) She needs to end the chat discussion quickly
(C) She will be able to place an order before a deadline
(D) She can take over a communications task from Mr Lee
171 What is implied about the writers’
company?
(A) It sells office electronics
(B) It mostly relies on one major client.(C) It has attended the trade show before (D) It is based in Charleston
18
Trang 31Questions 172-175 refer to the following article.
Companies Work to Increase
Recycling in Fashion Industry
Over the past two decades, clothing
production worldwide has nearly doubled At
the same time, people are wearing each of
their clothing items fewer times on average
before discarding them — [1] — This means
that the amount of clothing waste has
increased, with much of it going into
landfills Fortunately, businesses are coming
up with more and more ways to address this
issue.
— [2] — One such company is
EverFabric, a textile recycling company based
in Steenport Like its competitors, EverFabric
sorts the cotton items it receives and reduces
them to a pulp, out of which it forms new
fibers However, the company’s patented
fabric analysis technology enables more
detailed sorting, which means that some of the resulting fibers are of higher quality EverFabric’s highest-grade recycled fibers have been used in Inger Apparel and Denney Sports products — [3] —
Martz Footwear approaches sustainability from a different angle Its shoes are specially designed with the future in mind — [4] — When they are no longer wearable, their mostly-natural materials can be easily separated to allow for biodegradation (in the right conditions) or recycling Martz even offers the latter service itself, and has teamed
up with Nationwide Parcel Service to offer free returns of used shoes in order to encourage customers to participate
For the planet’s sake, the two companies hope to continue attracting the industry and consumer interest necessary to make their operations successful
19
Trang 32(A) Its output has greatly increased
(B) It has more small start-up businesses
(C) Its customers are more interested in
(A) It can accept more types of fabric
(B) Its process consumes less energy
(C) It uses fewer toxic chemicals
(D) It produces better materials
(A) A textile recycling factory(B) A clothing manufacturer(C) A shipping company (D) A sports league
175 In which of the positions marked [1], [2], [3],
and [4] does the following sentence best belong?
“First, they are intended to be durable and easy to clean so that they can be used for
Trang 33Questions 176-180 refer to the following memo and guidelines
Garmon Insurance
Guidelines for Hiring Managers
1 Create/revise the job advertisement based on the responsibilities, needs, and budget of
the position to be filled (See Appendix A for sample.)
2 Send the job ad to an HR representative for review and internal/external posting The
representative will send you the applicants’ application materials after they are received
3 Review the application materials, choose a small number of top candidates, and
schedule interviews
4 Prepare for the interviews by thinking deeply about the position and creating appropriate
questions
5 In the interviews, refrain from asking candidates about protected characteristics such as
family status or disability, as well as their salary history (See Appendix B.)
6 Also in the interviews, ensure that you clearly explain the job to candidates and give
them time to ask any questions they have
7 (Repeat steps 3–6 as necessary.) Discuss the candidates with any other interviewers and
choose one to offer the position to
8 Send the chosen candidate a written job offer, reviewed by the HR representative, that
specifies the major details of the position (See Appendix C.)
9 Once the position is filled, send a notice informing all interviewed candidates of this
(See Appendix D.)
MEMO
To: All regional managers
From: Heather Chavez
Re: Announcement
Date: May 15
Effective immediately, all Garmon Insurance management and staff are
instructed not to ask job candidates about their current or past pay rates The
Rockwell state legislature has enacted a ban against the practice in order to
reduce pay discrimination against historically marginalized groups As a
proponent of workplace diversity, Garmon Insurance has decided to mandate
this change across all of our offices, even those located in other states Our
hiring guidelines will be revised accordingly Please make your staff aware of
this.
Heather Chavez
Vice President of Human Resources
21
Trang 34(A) Because of an incident Ms Chavez
witnessed
(B) Because of criticism from employees
(C) Because of budget constraints
(D) Because of a newly created law
177 What is suggested about Garmon
Insurance?
(A) It has offices in multiple states
(B) It is planning a large-scale expansion
(C) It holds regular trainings on its hiring
policies
(D) It received an award for its employment
practices
178 Which guideline was most likely updated
shortly after the memo was sent?
Trang 35427 Grell Street, Melbourne+61 3 9428 5221 ∙ www.gs-studio.com.au
Grell Street Studio has been the recording home of some of Melbourne’s top musicians over the past 40 years Mindy Briggs, The Emotioneers, and many more have made albums here But while we are proud of our history, we always strive toward the future: the studio boasts the latest in audio technology, and we have just completed renovations to improve its acoustics
If you need a place to record your musical masterpiece, look no further!
Overview:
Grell Street Studio has a “live” room with ample space for a full band, plus two isolation rooms for recording individual performers Though we recommend bringing your own guitars, the studio is stocked with some basic models, as well as a full drum kit, grand piano (tuning fee: $125), and more, all of which are at your disposal If you need personnel, our experienced in-house recording engineers are available for reasonable rates, and we have many contacts among local freelance musicians
Rates:
Full-day (10 a.m – 8 p.m.) $500 AUD ($50 AUD per hour)
Half-day (10 a.m – 3 p.m or 3 p.m – 8 p.m.) $300 AUD ($60 AUD per hour)
Nighttime (8 p.m – 1 a.m.) $225 AUD ($45 AUD per hour)
Questions 181-185 refer to the following advertisement and e-mail
▲
▼
Recording this afternoon?
20 September Dwayne Huff
Hi Dwayne,
I’m the representative from Grell Street Studio that you spoke with earlier this week If
you haven’t already booked another recording space, I’d like to give you the chance to
use ours at a discount We’ve had a sudden cancellation for our afternoon half-day
session, so the studio will be free from 3 to 8 p.m today Since you’re recording an
audiobook, which doesn’t require as much preparation as some of our other clients’
work, I thought you could take that slot Because of the short notice, we would only
charge you our nighttime rate Are you interested? If so, please call us immediately.
Trang 36(A) Its owners used to be famous
musicians
(B) Its facilities were recently updated
(C) It has some vintage equipment
(D) It is the oldest recording studio in the
city
182 What does Grell Street Studio most likely
NOT charge extra for?
(A) Having its piano tuned
(B) Playing its guitars on an album
(C) Using the services of its audio
engineers
(D) Remaining in the studio after the
scheduled time
183 In the e-mail, the word “chance” in
paragraph 1, line 2, is closest in meaning to
185 What does the e-mail indicate about
Mr Huff?
(A) He does not intend to record music.(B) He is part of a group of performers (C) He is sometimes busy during the daytime
(D) He has used Grell Street Studio in the past
24
Trang 37Questions 186-190 refer to the following notice, article, and work order.
Public Services Dept Unveils New
Work Order System
By Carolyn Woods PEARSTON (June 27) — At a press conference yesterday, Pearston’s Public Services Department announced that it has digitized its work order system.
Under the new system, all of the departments’ crews that do on-site work will carry tablet computers that are connected to a geographic information system (GIS)
The GIS carries information about the assets each division is responsible for; for example, as Stormwater Division head Enrique Herrera showed attendees, his crews can use it to see a detailed map of all of the city’s drains, pipes, and other structures They can then instantly report and begin the process of addressing problems by selecting the affected facility and filling out an electronic work order form
At the conference, representatives from several of the departments’ divisions praised the advantages and capabilities of the new system Parks supervisor Tracy Kim said it would speed up repair processes, while Tom Andrews of Recycling & Trash Services pointed out that it would also reduce paperwork.
Attention, Public Services Department Employees:
In order to prepare you to use our new work order system, there will be training sessions in Conference Room A on Monday, Tuesday, and Wednesday, June 14–16, from 9 a.m to 12 p.m All employees must attend one of these sessions (the contents of each session are the same, so attending on more than one day is not necessary) If you would prefer a certain session for scheduling reasons, please notify Annette Mueller (ext 103); otherwise, employees will be assigned to sessions at the end of this week
25
Trang 38186 According to the notice, what can recipients
express a preference about?
(A) A time
(B) A date
(C) A venue
(D) An information delivery method
187 What is most likely true about some
recipients of the notice?
(A) They practiced using tablet devices
(B) They learned about a city council
188 What happened at the press conference?
(A) Some numerical data were explained
(B) A computing facility was toured
(C) A visual display was presented
(D) A new official was introduced
189 Whose division will probably handle the
work order?
(A) Mr Andrews’s(B) Mr Herrera’s(C) Ms Kim’s (D) Ms Mueller’s
190 What does Mr Saunders suggest caused a
problem?
(A) Regular use of an amenity(B) A work crew error
(C) Insect pests(D) Extreme weather
Reference no 39123
Reported by Richard Saunders Submitted July 1, 8:42 a.m
Asset type Tree Location Willitz Recreation Area, Section 5
Description of issue
15-foot tree branch has split off and fallen between picnic tables Likely
due to high winds
Recommendation
Send two-person crew to cut branch into smaller pieces using chainsaw;
remove from site in pickup truck
Status OPEN
26
Trang 39Questions 191-195 refer to the following Web page, e-mail, and review.
January 17 Confirmation <darryl.beck@rooy-mail.com>
<cservice@palmhillstours.com>
Dear Mr Beck,
This e-mail confirms your reservation for the following tours:
Architecture Tour February 9, 9 a.m 2 adults, 2 children
All fees must be paid one week before your first tour (see instructions here)
A full refund is available for cancellations made at least 24 hours in advance
Palm Hills Tours
Palm Hills Tours is honored to entertain and educate visitors to our desert oasis and its
surroundings The following are our most popular offerings (see here for our full tour catalog)
Tours are offered Tuesday through Saturday during the high season (January to April); availability
may be limited in other months due to weather.
Architecture Tour
No trip to Palm Hills would be complete without appreciating its mid-century modern architecture
This guided bicycle tour will take you to the most famous sites, including City Hall and Merle
White’s house Bike and helmet provided Duration: 90 minutes Leaves at 9 a.m and 5 p.m.
Celebrity Tour
See the homes of some of your favorite classic stars from the comfort of an air-conditioned
mini-bus! Our expert guide will share fascinating trivia about celebrities from Dorothy Girard to Merle
White and their time in Palm Hills Duration: two hours Leaves every two hours from 9 a.m to 3 p.m.
Mountain Tour
Spend the morning hiking in the Najera Mountains! A trained guide will show you stunning views of
Palm Hills, desert plants, and more Hiking pole, backpack loaded with water and snacks provided
Leaves at 7 a.m and returns at 11 a.m to avoid the midday heat
Windmill Tour
In this unique tour, participants drive their own cars along a specified route to see the enormous
wind turbines north of Palm Hills We provide a handheld device containing audio explanations of
each site Duration: approximately two hours Available continuously during business hours, but
reservation required.
27
Trang 40191 What is true about Palm Hills Tours?
(A) It is closed during part of the year
(B) Its office is next to a local government
building
(C) Its business hours end at 5 p.m
(D) Some of its tours are not listed on the
Web page
192 What did Mr Beck most likely do on his first
tour?
(A) Carry a backpack
(B) Listen to some recordings
(C) Put on a piece of safety gear
(D) Walk around an indoor space
193 According to the e-mail, what was Mr Beck
required to do by February 1 ?
(A) Submit his payment in full
(B) Confirm the number of participants
(C) Express his desire to cancel at no
charge
(D) Make a decision about optional
services
194 In the review, the word “passes” in
paragraph 1, line 1, is closest in meaning to(A) relays
(B) skips (C) moves past (D) successfully undergoes
195 Based on the review, why might Mr Beck
have preferred the Celebrity Tour?
(A) Because it is cheaper(B) Because it leaves earlier(C) Because it is physically easier (D) Because it better fits his interests
Review of “Architecture Tour” (Palm Hills Tours)
By Darryl Beck
This tour is a great introduction to Palm Hills architecture It passes all the major sites,
and the guide, Oksana, gives interesting explanations of their features and even some
fun details about their history (you should hear her story about Merle White’s house!)
However, even though our tour finished at 10:30 a.m., the day was quite warm by then,
making the cycling pretty tiring at the end You really have to keep the heat in mind in
Palm Hills.
28