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THÔNG TIN TÀI LIỆU

Thông tin cơ bản

Tiêu đề Managing a Successful Computing Project
Tác giả Pham Quy Dat
Người hướng dẫn Nguyen The Lam Tung
Trường học Greenwich University
Chuyên ngành Computing Project Management
Thể loại Assignment
Năm xuất bản 2024
Định dạng
Số trang 51
Dung lượng 3,05 MB
File đính kèm ASM1_1625.zip (3 MB)

Cấu trúc

  • I. INTRODUCTION (4)
  • II. PROJECT INITIALIZATION (P1) (9)
  • III. PROJECT MANAGEMENT PLAN (P2) (11)
    • 1. S COPE (11)
    • 2. T IME (11)
    • 3. C OMMUNICATION (13)
    • 4. R ISKS (15)
    • 5. R ESOURCES (17)
    • 6. C OST ESTIMATION (20)
  • IV. PLANNING (P3) (25)
    • 1. WBS (25)
    • 2. G ANTT C HART (27)
  • PART 2: RESEARCH (P4) (28)
    • 1. L IST OF INTERVIEW QUESTIONS ( INCLUDE OPENED AND CLOSED QUESTIONS ) (31)
    • 2. S UMMARY ABOUT INTERVIEW (35)
    • 3. L IST OF SURVEY QUESTIONS (36)
    • 4. S UMMARY ABOUT SURVEY (38)
    • 5. E VALUATION ABOUT INTERVIEW AND S URVEY (42)
    • II. SECONDARY RESEARCH (43)
      • 1. W HAT IS S ECONDARY RESEARCH (43)
      • 2. T HE ADVANTAGES AND DISADVANTAGES OF S ECONDARY RESEARCH (43)
      • 3. S ECONDARY RESEARCH RESOURCES (45)
    • V. EVALUATE THE ACCURACY AND RELIABILITY OF DIFFERENT RESEARCH METHODS APPLIED (48)

Nội dung

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INTRODUCTION

In the context of increasingly becoming the focus of the economy, the logistics industry faces many difficulties in performance and safety management To meet this challenge, the Seaport Logistics Supply Chain Management project is not only a solution but an opportunity to open a potential future of development.

With the ability to optimize logistics processes, reduce cargo handling time and improve the ability to predict shipping times, the project not only helps the logistics industry overcome current challenges but also creates an environment operate more efficiently.

By using big data and implementing an IoT system, the project not only helps logistics industry management gather insights from diverse sources but also opens the door for demand prediction and optimization resources This not only delivers huge returns on transparency and efficiency, but also enhances safety and security throughout the entire supply chain.

With this project, I believe that the logistics industry will not only overcome current challenges but also open the door for sustainable development, which is an important step to push the industry forward in the environment The economy is fluctuating.

1 Project name: Logistics Supply Chain Management System at Seaports

The project's main goal is to optimize the logistics process at the seaport, to reduce loading and unloading time and handling goods At the same time, improving the ability to track and predict transit times, along with increasing safety and security in transportation and storage processes.

In detail, the project will collect data from many different sources such as seaports, ships, containers and transportation vehicles Using big data, we can accurately analyze performance and predict transportation demand, and deploy an IoT system to monitor real-time location, temperature, and humidity of goods.

An important part of the project was to build a user-friendly interface that provides periodic and real-time information This helps users monitor logistics status conveniently and flexibly, creating an effective and transparent management environment.

2 IoT devices for the project

We are proud to introduce a diverse set of high-quality IoT devices to support the Logistics Supply Chain Management Project at Seaports Designed to optimize logistics processes, these devices not only provide accurate information about the location and storage conditions of goods but also contribute to predicting transit times and improving efficiency total system capacity Join us to explore the powerful integration of GPS, temperature, humidity, velocity and acceleration sensors to ensure transparency, safety and efficiency in every step of the logistics process.

Use GPS sensors to track the location of transportation vehicles such as ships, containers, and vehicles moving in seaports.

Integrate location data into the system to improve real-time positioning and tracking processes.

Deploy temperature and humidity sensors on containers to monitor the storage conditions of goods.

Data from this sensor can be used to ensure that goods are transported and stored in safe conditions.

Figure 3: Temperature and Humidity Sensor

Velocity and acceleration sensors can be integrated on vehicles to monitor and analyze transport data. This data can be used to predict transit times and improve logistics performance.

Figure 4: Velocity and Acceleration Sensor

Using big data technology, the project focuses on automating data collection from various sources such as seaports, sensors, customs systems and paperwork processes Optimized data collection tool to synthesize information on imported and exported goods, port entry time, port departure time, type of goods, storage time, weight of goods, taxes and information customs information.

Using big data to predict shipping demand and determine estimated times for imports and exports, the project optimizes shipping schedules based on predictive data The goal is to reduce waiting times and increase efficiency in logistics management.

In managing goods storage time, big data is applied to evaluate and manage storage time Data on product type and market demand are integrated to determine effective warehouse inbound and outbound schedules.

To optimize paperwork and customs procedures, big data is used to automate these processes The goal is to minimize time and risk of errors in customs processing.

Integrating big data to predict expected taxes based on product type and customs process, the project helps automate the tax calculation and payment process This helps reduce the risk of errors and increase accuracy in financial management.

The project applies big data security techniques to ensure safety and compliance in commodity data management Access control mechanisms are created to allow only necessary users to access sensitive information.

Big data from many sources: The project collects data from many sources such as seaports, ships, containers, and transportation vehicles Information such as location, temperature, humidity, transit time, product type, and customs information will generate large amounts of data.

Collect and synthesize data: Use big data to automate the collection and synthesis of data from many sources, helping to create large amounts of information about goods, transportation processes, and logistics management.

PROJECT INITIALIZATION (P1)

The Seaport Logistics Supply Chain Management System project's main goal is to optimize logistics processes, especially in reducing loading and unloading time, improving cargo handling capabilities and Improve safety and security during transportation and storage This project uses advanced technologies such as IoT, GPS and big data analytics to create a comprehensive system to increase efficiency, transparency and ensure safety throughout the supply chain.

The main objective of the project is to reduce loading and unloading times and improve cargo handling capabilities, thereby bringing special benefits of increased efficiency and reduced operating costs to businesses involved in the operation import and export At the same time, the project aims to improve the level of safety and security during transportation and storage, to reduce the risk of accidents, loss of goods and ensure information security throughout the entire supply chain .

By combining technologies such as IoT, GPS and big data analysis, the project aims to develop a comprehensive information system, helping management make smart and quick decisions This will increase transparency in the logistics supply chain management process, support effective resource management and create seamless connectivity throughout the entire process from transportation to storage.

The project not only aims to solve the current challenges that the seaport logistics industry is facing but also opens up opportunities for sustainable development in the future By applying technological advances, the project hopes to reshape logistics management, optimize processes and contribute to the stable development of the industry in the context of economic fluctuations.

The objectives of the Seaport Logistics Supply Chain Management System project are strategically aligned to ensure specific, measurable, achievable, relevant, and time-bound outcomes (SMART).

S: In terms of specificity, the project aims to optimize logistics processes at seaports, reduce loading and unloading times, improve cargo handling efficiency, and enhance safety and security in transportation and storage.

M: The measurable aspects involve quantifying the reduction in loading and unloading times, measuring the improvement in cargo handling efficiency, and monitoring safety and security enhancements throughout the project implementation.

A: Achievability is addressed by implementing IoT devices, including location sensors, temperature and humidity sensors, velocity, and acceleration sensors, to enable real-time tracking and monitoring

Additionally, the project utilizes big data technology to collect and analyze data from various sources, contributing to informed decision-making The development of a user-friendly interface further ensures convenient logistics status monitoring.

R: Relevance is emphasized through the project's focus on addressing challenges faced by the logistics industry in both performance and safety management Moreover, the objectives align with the industry's increasing significance in the broader economic landscape.

T: Lastly, the time-bound nature of the objectives is underscored by the commitment to implementing the Logistics Supply Chain Management System within a specified timeframe Setting deadlines for achieving specific milestones, such as the reduction in loading and unloading times, adds a sense of urgency and accountability to the project timeline.

PROJECT MANAGEMENT PLAN (P2)

S COPE

The project focuses on optimizing logistics processes by streamlining the movement of goods from their arrival at the seaport to their final destination This involves the implementation of efficient workflows for cargo handling, with the goal of minimizing delays and enhancing overall process efficiency.

To reduce loading and unloading times, the project introduces strategies and technologies aimed at minimizing the time it takes to load and unload goods from ships and containers This includes the utilization of advanced technologies such as automated handling systems and optimized scheduling to streamline these crucial processes.

Efforts to improve cargo handling efficiency are centered around enhancing the overall efficiency of handling goods at every stage of the supply chain Technologies such as IoT devices and real-time tracking are implemented to provide increased visibility and coordination throughout the handling process.

In terms of safety and security, the project implements measures to ensure the well-being of goods during transportation and storage This involves the utilization of technologies like IoT for real-time monitoring, guaranteeing compliance with safety standards, and implementing security protocols to safeguard the entire supply chain The project is committed to creating a secure and efficient logistics environment that adheres to the highest safety standards and leverages cutting-edge technologies for optimal outcomes. What the Project Doesn't Do:

The project steers clear of large-scale reconstruction efforts concerning the physical infrastructure at seaports Instead, its primary focus lies in the optimization of the existing infrastructure and processes, emphasizing efficiency enhancements without necessitating a complete redesign of the entire port layout.

In terms of logistics processes, the project maintains a direct and targeted scope, excluding activities not directly related to seaport operations This intentional limitation ensures that the project's efforts remain concentrated on enhancing efficiency, reducing processing times, and enhancing safety and security within the specific context of seaport operations Administrative tasks unrelated to the supply chain, therefore, fall outside the project's purview, allowing it to maintain a sharp focus on its core objectives and the improvement of seaport logistics.

T IME

The specific timeline of the Seaport Logistics Supply Chain Management System project is crucial for understanding its phases and milestones However, the following is a generic breakdown, and actual durations may vary based on project complexity, size, and unforeseen challenges.

- Form a diverse team of experts with strong skills in logistics, technology, and project management

- Clearly define goals, scope and identify important stakeholders and team

- Propose and seek approval, present the benefits of the project and ensure commitment to implementation

- Develop an initial resource allocation plan to ensure the team has the necessary tools and support

- At the same time, prepare for the launch by securing the necessary approval and resources from the team.

- Conduct a detailed analysis of project requirements, detailed and specific

- Based on analysis, develop a detailed project plan with factors such as time, resources, and comprehensive risk assessment

- This planning phase lays the foundation for a structured implementation approach and prepares well for the implementation of the Seaport Logistics Supply Chain Management System.

- Technical Infrastructure Deployment: Building and Integrating IoT Devices, Deploying Big Data System

- Integrate hardware and software systems (Basic check)

- Start the development phase with programming and system deployment.

- Perform seamless integration of IoT devices, big data analytics, and other technology components.

- Implement regular testing and feedback loops to ensure

Waiting strict quality control throughout the development process

- Enhance the reliability and functionality of the Seaport Logistics Supply Chain Management System.

- The testing phase is characterized by thorough tests, including functional, performance and security testing

- Identified issues are resolved immediately, and the system undergoes a tuning process to meet strict quality assurance standards.

- This rigorous testing process ensures a robust and reliable Seaport Logistics Supply Chain Management System

Implementation and Training - After a successful development and testing phase, the system is deployed in a controlled environment

- Organize comprehensive training sessions for end users and administrators to ensure a smooth transition

- Next, the system is gradually deployed to all users, facilitating effective implementation and user adoption of the Seaport Logistics Supply Chain Management System.

- Prioritize continuous monitoring of performance, security, and user feedback after deployment

- Implement timely updates and enhancements as needed to maintain optimal functionality

- Conduct periodic assessments and adjustments to ensure continued success and rapid response to changing needs within the Seaport Logistics Supply Chain Management System.

C OMMUNICATION

In the Logistics Supply Chain Management System project, the communication management part plays an important role in building an information bridge between stakeholders Optimizing communication type and frequency using modern technology such as email, video conferencing and internal information systems helps increase transparency, speed and understanding among project members Strong communication management not only reduces risk but also creates the foundation for strong collaboration, synchronizes information and ensures every decision is made accurately and evenly.

Stakeholders in the Logistics Supply Chain Management System project may include:

 Project Management Board: Operate and manage the entire project.

 Development team and technicians: Build and deploy the system.

 Shipping experts and logisticians: Provide detailed information about the shipping process and logisticians.

 End users: Employees involved in the transportation and storage process at seaports.

 Security experts: Protect information and ensure safety during transportation.

 Strategic decision maker: Decide on the overall strategy of the business.

 Technology partners: Partners providing technology and equipment.

All of these stakeholders play an important role in ensuring the success of the project.

Communication Purpose Frequency Audience Owner Tools for manager

Project Updates Provide overall project progress, milestones, and achievements.

Manager Project management software (e.g., Jira, Trello)

Technical Briefings Communicate technical details, challenges, and solutions.

Reviews Discuss and optimize logistics processes.

Platforms (e.g., Microsoft Teams), Process Flow Diagrams

Security Briefings Share updates on data security measures and potential risks.

Sessions Provide training for end-users on system operation.

Meetings Align project goals with overall business strategy.

Meetings Address and resolve project- related issues

R ISKS

The Seaport Logistics Supply Chain Management project faces diverse challenges, encompassing technical complexities, security vulnerabilities, user adoption resistance, resource constraints, integration difficulties, external events impact, and vendor reliability concerns

Category Risk Probability Impact Suggestion/Action

Budget Insufficient budget allocation Medium High Conduct a thorough budget review and identify areas for cost optimization Clearly communicate the budget constraints to stakeholders Explore potential sources for additional funding.

Budget Fluctuations in currency exchange rates

Low Medium Monitor currency trends regularly and consider hedging strategies Include a currency fluctuation contingency in the budget.

Resource Key team members leaving the project Low High Implement knowledge transfer sessions and cross-training Develop a succession plan Regularly assess team satisfaction and address concerns proactively.

IoT technologies Medium High Invest in training programs for team members Consider hiring external experts or consultants with IoT experience

Establish partnerships with IoT technology providers.

Schedule Unforeseen delays in technology integration Medium High Implement a detailed project plan with buffer times for potential delays Regularly monitor progress and adjust timelines as needed Conduct thorough testing during the development phase.

Schedule Dependence on third- party vendors for technology components

High Medium Identify backup vendors and establish clear communication channels Regularly assess the reliability of third-party vendors Have contingency plans for delays in vendor deliveries.

Scope Changes in project scope mid-way Medium High Implement a robust change control process

Clearly define and document the project scope from the outset Regularly communicate scope boundaries to stakeholders.

Scope Incomplete requirements gathering Medium High Conduct comprehensive requirements analysis workshops Involve all stakeholders in requirement gathering Regularly review and update requirements throughout the project.

Quality Insufficient testing leading to bugs Medium High Implement a rigorous testing phase, including functional, performance, and security testing Establish clear testing criteria and conduct thorough test cases Regularly update and enhance the testing process.

Quality Inadequate user training and support Low Medium Develop comprehensive user training programs Provide ongoing support channels for users Gather user feedback and continuously improve training materials.

Technology Integration challenges with existing systems Medium High Engage technology experts in the planning phase Conduct pilot integrations before full implementation Establish clear communication channels with existing systems' providers.

Technology Data security breaches Low High Implement robust access control mechanisms and encryption Regularly conduct security audits Provide training to users on data security best practices.

R ESOURCES

In the realization of any project, the allocation and management of resources are pivotal to its success

Resources, both human and technological, form the bedrock upon which project deliverables are constructed and goals are achieved This section provides a comprehensive outline of the resources dedicated to the project, detailing the roles and responsibilities of our team members, as well as the tools and technologies that will be utilized throughout the project lifecycle.

The human resources encompass a spectrum of professionals, each with a specialized skill set critical to the project's advancement From Project Managers to Data Scientists, and from Software Developers to

Logistics Experts, the team is structured to address all dimensions of project execution with proficiency and dexterity The availability of these professionals is a testament to our commitment to the project's continuous progress and adherence to its timelines.

In concert with our human resources, we employ an array of tools that are indispensable in today’s data- driven environment These tools range from Logistics Supply Chain Management Software to Big Data

Analytics Software, Security Solutions, Development Tools, and Training Platforms Each tool has been carefully selected to serve specific functions that are essential to the project’s objectives, ensuring efficiency, security, and innovation in our processes.

Project Manager Overseeing the entire project, setting goals, creating timelines, and managing resources.

They ensure the project stays on track, aligns with objectives, and is delivered within the specified timeframe and budget.

Data Scientists Analyzing big data sets to extract meaningful insights, trends, and patterns

They contribute to predictive analytics and help optimize logistics processes based on data-driven decisions.

Software Developers Designing, coding, testing, and implementing software components for the logistics management system.

They ensure the system's functionality, security, and efficiency.

Logistics Experts Providing domain-specific knowledge in logistics and supply chain management

They contribute to defining system requirements, ensuring alignment with industry best practices.

End-Users (Logistics Personnel) Using the system for day-to-day logistics operations, monitoring real-time data, and ensuring the efficient movement of goods.

Specialists Managing the IT infrastructure, ensuring the system's availability, security, and performance Full-time

Trainers Developing and delivering training programs for end- users to ensure effective system utilization As needed

The human resources table lists key personnel involved in the project, along with their functions and availability The Project Manager is the cornerstone, responsible for steering the project towards its goals full-time Data Scientists and Software Developers, also available full-time, are tasked with extracting insights from data and coding the logistics management system, respectively Logistics Experts provide the necessary industry-specific knowledge and contribute full-time The End-Users (Logistics Personnel) and Trainers, though crucial to the operational success and continuity of the project, are engaged as needed, reflecting the project's dynamic resource allocation strategy.

Tools Resources Description Tools Purpose

The Logistics Supply Chain Management System Software serves as the cornerstone, orchestrating seamless integration

Integration of logistics processes, real-time tracking, and user of logistics processes interface for monitoring.

Software Big Data Analytics Software, whether in the form of open- source solutions like Apache Hadoop and Apache Spark or commercial analytics platforms, plays a pivotal role in the project's success

Analyzing and extracting valuable insights from diverse data sources, including location, temperature, humidity, and velocity data.

Security Software Security Software serves as a crucial shield, employing robust tools like antivirus software, firewalls, and encryption solutions

Ensuring the security and integrity of data throughout the supply chain, safeguarding against potential vulnerabilities.

Development Tools Development Tools, exemplified by Integrated Development Environments (IDEs) like Visual Studio Code and Eclipse, serve as the backbone for the project's coding, testing, and deployment processes

Coding, testing, and deploying the logistics management system.

Training Platforms Training Platforms, whether in the form of Learning Management Systems (LMS) or customized training platforms, serve a pivotal role in ensuring a smooth transition for end-users

Providing training programs for end-users to operate and understand the functionalities of the new system.

The tools resources table showcases the software and platforms that will be employed in the project The Logistics Supply Chain Management System Software, like SAP Integrated Business Planning and Oracle SCM Cloud, is vital for integrating logistics processes and tracking Big Data Analytics Software, represented by Apache Hadoop and Apache Spark, is selected for processing large datasets to derive actionable insights Security is addressed by antivirus software and firewalls, ensuring data integrity

Development tools such as Visual Studio Code and Eclipse are the backbone for coding and testing

Lastly, Learning Management Systems (LMS) provide a structured environment for training end-users, facilitating a smooth transition to the new system.

Each tool has been chosen not only for its individual capabilities but also for how it integrates with other resources to meet the project's needs The synergy between human expertise and technological tools underscores the project's comprehensive approach to resource management.

C OST ESTIMATION

Cost estimation is a critical aspect of project planning, providing insights into the financial requirements necessary for the successful execution of a project In this context, we have meticulously evaluated both human and tool costs associated with our project The breakdown encompasses various roles contributing to the project's success, as well as the essential tools required for efficient operations Let's delve into a detailed analysis of the human and tool costs to gain a comprehensive understanding of the financial landscape.

Roles Number of members Work hours Cost per hour Total

The human costs breakdown reveals a strategic allocation of resources across diverse roles The Project Manager, with a cost of $24,000, spearheads the project's direction, while Data Scientists and Software Developers contribute specialized skills at $38,400 each Logistics Experts, IT Support, and Trainers add unique value, creating a balanced and efficient team The hourly rates align with the roles' expertise, ensuring fair compensation Overall, the human costs of $199,800 reflect a judicious investment in a skilled workforce crucial for project success.

The allocation of human costs demonstrates a thoughtful approach to resource distribution The diverse skill sets of Project Manager, Data Scientists, Software Developers, Logistics Experts, IT Support, and

Trainers align with project requirements, ensuring comprehensive coverage The hourly rates are reasonable, reflecting a balance between expertise and budget considerations However, periodic reviews to assess ongoing cost-effectiveness and potential adjustments based on project progress may enhance optimization.

Tool resources Total Cost per Year

The tools costs analysis underscores the essential technology stack supporting the project SAP Integrated Business Planning and Oracle SCM Cloud, at $50,000 and $60,000 per year, anchor strategic planning and supply chain management Apache Hadoop and Apache Spark contribute data processing capabilities, while security essentials like Antivirus Software and Firewalls ensure a robust infrastructure The cost- effective choices of Visual Studio Code and Eclipse, along with the Learning Management System, emphasize efficiency With a total tools cost of $263,000, this investment forms the technological backbone, enabling seamless project execution.

On the tools front, the selection of SAP Integrated Business Planning, Oracle SCM Cloud, Apache

Hadoop, and Apache Spark showcases a strategic alignment with project needs The inclusion of cost- effective tools like Visual Studio Code and Eclipse reflects a judicious balance between functionality and budget constraints Nevertheless, continuous monitoring of tool utilization and periodic reassessment of licensing agreements can further optimize costs, ensuring that the tools employed remain aligned with project goals while avoiding unnecessary expenses.

In conclusion, the overall cost structure demonstrates a reasonable and strategic allocation of resources Regular reviews and optimizations, both for human resources and tools, will enhance cost-effectiveness throughout the project lifecycle Flexibility in adapting to evolving project dynamics and technology landscapes will be key to sustaining an optimal cost profile.

Buffer-Cost is a cost reserve calculated and included in the project budget to cope with unforeseen fluctuations and risks that may affect the cost of the project Buffer-Cost is used to minimize the impact of unanticipated events, ensuring that the project is still capable of being completed without affecting the expected budget.

- Risk Prevention: Buffer-Cost helps projects cope with fluctuations and risks that may appear, minimizing the risk of going over budget.

- Increased Flexibility: Buffer-Cost creates a financial buffer, increasing flexibility to handle unexpected events without unduly impacting the project.

The buffer-cost method often requires a thorough assessment of the risks that may occur in the project Below is a basic method for calculating overhead and buffer-cost:

List possible risks that may occur in the project This can include changing requirements, technology risks, integration issues, or any issue that could impact project performance and progress.

Step 2: Evaluate Probability and Impact:

Assess the probability level of each risk (low, medium, high).

Determine the impact of each risk if it occurs (low, medium, high).

For each risk, determine the estimated costs that the project may have to pay if the risk occurs This can include labor costs, material costs, technology costs, and any other costs that may arise.

Calculate the total additional costs arising from all risks:

Total Additional Cost = ∑(Estimated Cost for Each Risk)

Specify a buffer rate (usually as a percentage of the total project cost):

Step 5: Summarize Incurred Costs and Buffer-Cost:

Aggregate the total costs incurred and the buffer-cost to get a total number that can be reserved for possible challenges.

Applying Buffer-Cost to Project:

Applying Buffer-Cost to the Seaport Logistics Supply Chain Management System project helps deal with fluctuations and risks in the logistics field.

Calculate costs incurred for the project:

Total Initial Cost (Human) = $199,800 (from table 6)

Total Initial Cost (Tools) = $263,000 (from table 7)

Total Initial Cost (Entire project) = Total Initial Cost (Human) + Total Initial Cost (Tools)

Total Initial Cost (Entire project) = $199,800 + $263,000 = $462,800

Buffer Cost = Total Initial Cost (Entire project) * Buffer-Rate

Total Additional Costs = Total Initial Costs (Entire project) + Buffer Costs

Risk Description How to fix Remediation Costs

Key team members leaving the project Important members leave the project Training and preparation of replacement plans.

IoT technologies Lack of experts in IoT technology Invest in upskilling training and hiring outside experts.

Unforeseen delays in technology integration Delay in technology integration Use reserve costs to process and keep progress.

Changes in project scope mid-way Changing project scope mid-way Apply a careful change control process $5,000

Insufficient testing leading to bugs Inadequate testing leads to defects Strengthen testing and debugging processes $7,000

Data security breaches Data security breach Implement security measures and periodic testing.

Table 8: Costs arising from risk

Buffer-Time is a period of reserve time added to project phases to face difficulties, risks, or delays in the schedule Named "buffer" because it is like a time "buffer", helping to ensure flexibility and safety in project management.

- Responding to Risk: Buffer-Time helps projects cope with unexpected difficulties or potential risks, without affecting project time expectations.

- Guaranteed On-Schedule: Buffer-Time is an opportunity to ensure that the project will be completed on time or earlier than expected.

- Increased Flexibility: Allows adjustments to the plan as needed without significantly affecting the project.

- Reduced Pressure: Buffer-Time reduces pressure on the work team, because they have more time to solve problems and ensure quality work.

Applying Buffer-Time calculation to my entire project:

Step 1: Calculate Total Reserve Time

Calculate total reserve time: Sum up the working time of all members in the project.

Total Reserve Time = ∑(Number of members × Work hours )

Buffer-Time = 15% * Total Reserve Time

Apply buffer-time to the necessary stages: Based on the priority and level of uncertainty in the project, apply buffer-time to critical stages or work with high uncertainty.

PLANNING (P3)

WBS

Work Breakdown Structure (WBS) is a systematic project management tool through which large projects are broken down into smaller, more manageable parts, called work packages The purpose of the WBS is to provide a clear organizational framework that helps the project team identify all the work needed to complete the project goals Each level of the WBS is a more detailed segment of the project, helping to distribute responsibilities, estimate budget and time, and track progress

The Seaport Logistics Supply Chain Management System project is designed to streamline logistics processes at seaports, enhancing efficiency, safety, and security across all operations With a strategic focus on integrating innovative technologies such as IoT, GPS, and big data analytics, the project aims to reduce loading and unloading times, improve cargo handling efficiency, and bolster overall security measures

The WBS for this project outlines a structured approach to achieving these objectives, ensuring a clear roadmap for the project's execution and delivery.

 Pre-Project Phase: Project preparation phase, defining project goals and scope, and establishing an initial resource allocation plan This is the first step to starting the project.

 Planning: The planning phase includes detailed analysis of project requirements and development of a detailed project plan, which lays the foundation for a structured implementation approach.

 Basic Infrastructure Deployment Phase: Deploy technical infrastructure, develop user interfaces, and integrate hardware and software systems.

 Testing and Quality Assurance: The testing and quality assurance phase includes thorough tests such as functional, performance, and security testing.

 Implementation and Training: Deploy the system in a controlled environment, organize comprehensive training sessions for end users and administrators.

 Maintenance and Upgrade Phase: Maintain and upgrade the system, making timely updates and enhancements necessary to maintain optimal functionality.

 Closing: The closing phase, completing and closing the project, summative evaluation and completion of all related documents.

Each phase in this WBS has specific tasks and goals, ensuring that the project is conducted systematically and achieves the set goals.

G ANTT C HART

The Gantt chart for the Seaport Logistics Supply Chain Management System project outlines the timeline of various stages essential to the project's completion It begins with Project Initiation in January 2024, moving through phases like Requirements Analysis, System Design, and Development, concluding with Monitoring and Optimization in July 2024.

 Project Initiation: Successfully completed This phase involved foundational activities such as defining the project's goals and scope, identifying stakeholders, and team formation, all under the management of the Project Manager.

 Planning Phase: Also completed It encompassed budgeting, resource allocation, time scheduling, and requirements analysis, all overseen by the Project Manager.

 Basic Infrastructure Deployment Phase: Progressing variably The deployment of technical infrastructure is well underway at 77%, and the big data system deployment is slightly behind at 75% Software Developers and Data Scientists are the primary contributors to this phase.

 Testing and Optimization Phase: This phase has not begun It will include vital system checks and optimization processes that are crucial for ensuring the system's stability and performance.

 Implementation and Training Phase: Awaiting commencement This involves the actual deployment of the system and training the end-users, which is essential for successful implementation.

 Maintenance and Upgrade Phase: Not initiated This phase will address ongoing system support and future upgrades, crucial for the system's long-term sustainability.

 Closing: This final phase involves the wrap-up of the project and is also not yet started.

The chart shows a well-structured project in early stages, with infrastructure development in progress Given the completed planning phase, it's crucial that the testing and development phases proceed without delay to maintain the project timeline The detailed task breakdown and role assignments indicate a project well-prepared for the challenges ahead, provided that the subsequent phases commence as planned.

RESEARCH (P4)

L IST OF INTERVIEW QUESTIONS ( INCLUDE OPENED AND CLOSED QUESTIONS )

The primary purpose of conducting interviews for the Seaport Logistics Supply Chain Management System project is to gain comprehensive insights into the current challenges and opportunities within the seaport logistics industry By engaging with a diverse set of stakeholders, including experts, end-users, and decision-makers, the interviews aim to uncover valuable qualitative and quantitative data The open- ended questions delve into the participants' experiences, perceptions, and forward-looking views, providing nuanced information crucial for shaping the project strategy Simultaneously, closed-ended questions offer specific, quantifiable data on existing practices and beliefs This dual approach ensures a holistic understanding of logistics processes, enabling the project team to align technological solutions with industry needs, enhance efficiency, and address safety and security concerns effectively The overarching goal is to inform the development of the Seaport Logistics Supply Chain Management

System, creating a robust, user-friendly, and future-ready solution that catalyzes positive transformations in the seaport logistics landscape.

 People participating in the interview:

- Experts in the field of logistics and supply chain management, with extensive knowledge of the challenges and opportunities in supply chain management at seaports.

- People with professional experience and in-depth knowledge of factors affecting performance and safety in the logistics process.

- High-level decisions in the business, possibly deciding on supply processes and strategies at seaports.

- Those who can provide strategic and management insight to support the development of supply chain management systems.

- People directly involved in logistics activities at seaports, such as forwarders, cargo management staff, or those who perform daily tasks during transportation and storage.

- These people will have a concrete view of daily challenges and opportunities to improve performance.

 List of interview questions: o How would you describe the current challenges faced in seaport logistics processes? o In your opinion, what are the critical factors influencing loading and unloading times at seaports? o On a scale of 1 to 10, how would you rate the efficiency of cargo handling processes in your current operations? (1 being highly inefficient, 10 being highly efficient) o Can you share any specific experiences or incidents related to safety and security concerns during transportation and storage in seaport logistics? o How do you envision the integration of technologies like IoT and GPS enhancing logistics processes in seaports? o Have you implemented any IoT devices in your current logistics operations? (Yes/No) o What, in your view, would be the ideal information system that could significantly improve decision-making in logistics management? o From a user perspective, what features or functionalities would make a logistics supply chain management system user-friendly and effective? o In your experience, how do fluctuations in economic conditions impact seaport logistics, and how can technology mitigate such impacts? o Do you believe that implementing big data analytics can lead to a substantial reduction in loading and unloading times? (Yes/No)

How would you describe the current challenges faced in seaport logistics processes?

Response 1: "One major challenge is inefficient communication between different stakeholders, leading to delays in decision-making."

Response 2: "Infrastructure limitations often result in congestion, impacting the overall flow of goods through the seaport."

Response 3: "Navigating complex regulatory frameworks poses a constant challenge, affecting the speed and efficiency of logistics operations."

In your opinion, what are the critical factors influencing loading and unloading times at seaports?

Response 1: "Lack of synchronization in scheduling between ships and port facilities is a key factor causing delays."

Response 2: "Insufficient utilization of automated handling technologies contributes to slower loading and unloading processes."

Response 3: "Inadequate coordination among different logistics entities often leads to bottlenecks in cargo movement."

On a scale of 1 to 10, how would you rate the efficiency of cargo handling processes in your current operations? (1 being highly inefficient, 10 being highly efficient)

Response 1: "I would rate it a 6, as there is room for improvement, especially in optimizing the use of available resources."

Response 2: "I'd give it a 7; our efficiency is decent, but there are areas where technology could enhance it further."

Response 3: "A 5; there are notable inefficiencies that need to be addressed to meet industry benchmarks."

Can you share any specific experiences or incidents related to safety and security concerns during transportation and storage in

Response 1: "We've encountered instances of pilferage due to inadequate monitoring during storage transitions."

Response 2: "Safety concerns heightened during extreme weather conditions, seaport logistics? impacting both personnel and cargo."

Response 3: "Instances of unauthorized access to cargo storage areas raised security concerns, necessitating enhanced surveillance."

How do you envision the integration of technologies like IoT and GPS enhancing logistics processes in seaports?

Response 1: "Real-time tracking through IoT can optimize route planning, reducing transit times and fuel consumption."

Response 2: "Integrating GPS and IoT enables better visibility into inventory, minimizing the risk of lost or misplaced goods."

Response 3: "Automated data collection through IoT devices enhances overall supply chain transparency, facilitating proactive decision-making."

Have you implemented any IoT devices in your current logistics operations? (Yes/No)

Response 1: "Yes, we've deployed IoT sensors to monitor temperature and humidity during transportation."

Response 2: "No, but we are actively exploring IoT solutions to enhance our logistics processes."

Response 3: "Yes, our current operations include IoT-enabled devices for real- time tracking of shipments."

What, in your view, would be the ideal information system that could significantly improve decision- making in logistics management?

Response 1: "An integrated system that provides real-time data analytics, offering actionable insights for quick decision-making."

Response 2: "A user-friendly platform that consolidates information from various stages of the supply chain, enabling holistic decision support."

Response 3: "A cloud-based system with predictive analytics capabilities to anticipate potential disruptions and optimize logistics strategies."

From a user perspective, what features or functionalities would make a logistics supply chain management system user-friendly and effective?

Response 1: "Intuitive interfaces and customizable dashboards tailored to specific roles within the logistics chain."

Response 2: "Seamless integration with existing tools, along with robust training and support resources for users."

Response 3: "Mobile accessibility and real-time alerts for critical updates, ensuring quick response to changing logistics scenarios."

In your experience, how do fluctuations in economic conditions impact seaport logistics, and how can technology mitigate such

Response 1: "Economic downturns affect demand forecasting; technology- driven predictive analytics can enhance accuracy."

Response 2: "Fluctuations impact resource availability; technology streamlines impacts? inventory management to adapt to changing demand."

Response 3: "Technology-enabled real-time market analysis helps in agile decision-making, mitigating the impact of economic uncertainties."

Do you believe that implementing big data analytics can lead to a substantial reduction in loading and unloading times? (Yes/No)

Response 1: "Yes, leveraging big data can optimize resource allocation and streamline logistics processes for faster turnaround."

Response 2: "No, while it can provide valuable insights, other factors also contribute to loading and unloading times."

Response 3: "Yes, especially when combined with IoT data, big data analytics can identify efficiency bottlenecks and drive improvements."

Table 12: Interview questions and response

S UMMARY ABOUT INTERVIEW

The interviews conducted for the Seaport Logistics Supply Chain Management System project yielded valuable insights from diverse stakeholders Respondents highlighted challenges such as communication gaps, infrastructure limitations, and regulatory complexities affecting seaport logistics.

Critical factors influencing loading and unloading times were identified, emphasizing the need for synchronized scheduling and enhanced automation The average efficiency rating for cargo handling processes was moderate, indicating areas for improvement

Safety and security concerns, including pilferage and unauthorized access, underscored the importance of robust monitoring Envisioning technology integration, respondents emphasized real-time tracking through IoT and GPS, foreseeing benefits in route optimization and inventory visibility.

While some had implemented IoT devices, others were exploring such solutions The ideal information system was described as one offering real-time analytics and user-friendly interfaces Users expressed the importance of intuitive features, integration capabilities, and mobile accessibility for effective logistics management.

Economic fluctuations were seen to impact demand forecasting and resource availability, with technology, particularly predictive analytics, suggested as a mitigation strategy The belief in big data analytics leading to substantial reductions in loading and unloading times varied, with some emphasizing its potential when combined with IoT data.

Overall, the interviews provided comprehensive insights, emphasizing the project's potential to address industry challenges and optimize seaport logistics processes.

L IST OF SURVEY QUESTIONS

The survey questionnaire was designed to better understand the factors affecting performance and safety in Seaport Logistics Supply Chain Management Closed-ended questions help gauge satisfaction and provide a comprehensive assessment of specific aspects of the project Open-ended questions encourage personal opinions, experiences and opinions from the relevant community, helping to identify factors that cannot be measured numerically The goal is to collect multidimensional information, from a technical, management, and user perspective, to build the most comprehensive and accurate image of the project Through this questionnaire, the project hopes to clearly identify opportunities and challenges, creating a foundation for strategy adjustment and effective implementation.

- People with in-depth knowledge of supply chain management and logistics at seaports.

- Logistics management can provide performance and safety information from a management perspective.

- People directly involved in daily work at seaports, such as forwarding staff, cargo management staff, and those who perform transportation and storage work.

- These people can provide information about the realities of the logistics process.

- High-level decisions can provide a strategic perspective and development strategy for the supply chain management system at the seaport.

- End users are often direct participants in the transportation and storage process at seaports.

- These people can share personal experiences and perspectives on performance and safety.

- People with in-depth knowledge of technology, especially IoT, GPS, big data analytics, and logistics information management systems.

Closed Question: o How would you rate the efficiency of the current cargo handling process at the seaport on a scale of 1 to 5? (1: Very ineffective, 5: Very effective) o Have you experienced any safety or security issues related to the transportation and storage of goods at seaports? (Yes/No) o During the process of transporting and handling goods at seaports, which factors do you think affect the loading and unloading time the most? (Various choices)

- Automatic loading and unloading system.

- Customs clearance and customs settlement process.

- Port infrastructure and loading and unloading equipment.

- Ordering process and shipping planning.

- Labor team and loading and unloading skills.

- Warehouse monitoring and management system.

- Information interaction between relevant parties. o Have you used or deployed any IoT devices in your seaport logistics process? (Yes/No) o In your opinion, can the integration of technologies such as IoT and GPS improve the ability to make smart decisions in logistics management? (Yes/No) o Do you believe that implementing a logistics supply chain management system can significantly reduce cargo handling time? (Yes/No) o In case yes, what information system do you want to manage logistics at seaports? (Various choices)

- Enterprise Resource Planning (ERP) systems

- Internet of Things (IoT) integrated platforms

- Geographic Information System (GIS) for location-based insights

- Real-time tracking and monitoring applications

- Cloud-based logistics management solutions

- Artificial Intelligence (AI) for predictive analytics

- Customized, industry-specific logistics information systems. o Do you feel that implementing big data analytics technology can help reduce risk and increase security during transportation and storage? (Yes/No)

Open question: o Do you have any different opinions or suggestions for optimizing logistics processes at seaports? o Please share any specific experiences related to loading and unloading times or safety/security during transportation at seaports.

S UMMARY ABOUT SURVEY

The survey journeyed through the intricate realm of seaport logistics, gathering a rich tapestry of insights from industry stakeholders Participants offered diverse perspectives, painting a comprehensive picture of the current operational landscape.

Responses regarding cargo handling efficiency varied widely, illustrating a spectrum of satisfaction levels. From glowing endorsements to constructive critiques, the nuanced ratings underscored the multifaceted nature of seaport operations.

Navigating safety and security narratives revealed a mix of positive experiences and identified areas for improvement Robust safety measures garnered commendation, yet there were nuanced concerns, spotlighting the delicate balance required between efficiency and risk management.

The survey highlighted the intricate dance of factors influencing loading and unloading times

Technology-centric elements like automatic systems and IoT shared the stage with traditional variables such as weather and labor skills, emphasizing the need for a holistic strategy.

A prevailing optimism emerged around the integration of technologies like IoT and GPS for informed decision-making in logistics management The industry's embrace of these transformative tools signifies a collective recognition of their potential to reshape operational landscapes.

Respondents expressed a collective belief in the efficacy of logistics supply chain management systems to reduce cargo handling time The array of system preferences showcased a demand for adaptable solutions, mirroring the industry's dynamic nature.

A unanimous viewpoint crystallized around the positive role of big data analytics in mitigating risks during transportation and storage This aligns with the sector's trajectory of leveraging data-driven insights to fortify security measures and bolster operational resilience.

Survey participants contributed an array of optimization suggestions, ranging from real-time collaboration tools to advanced automation The recurring emphasis on data-centric decision-making and sustainable practices signaled a forward-thinking stance in the quest for operational excellence.

The survey showcased a consensus on the importance of robust risk mitigation strategies Predictive analytics and heightened security measures took center stage, underscoring a proactive approach to safeguarding operational continuity.

In essence, the survey captures the dynamic contours of seaport logistics, providing a mosaic of perspectives that illuminate industry trends These insights serve as a compass for informed decision- making, facilitating the adoption of bespoke solutions to optimize efficiency, ensure safety, and navigate the evolving challenges within seaport logistics.

E VALUATION ABOUT INTERVIEW AND S URVEY

The amalgamation of interview and survey methodologies in the exploration of seaport logistics nuances has yielded a multifaceted understanding of the industry's dynamics.

Interview Methodology, the structured interviews conducted with industry experts, consumers, and stakeholders showcased a targeted approach to garnering qualitative insights By engaging with diverse perspectives, the interviews facilitated a deep dive into technical nuances, market demands, and strategic overviews The method's strength lay in its ability to extract firsthand experiences, ensuring a holistic comprehension of the hydroponic vegetable growing project The balance of in-person and virtual interviews, coupled with online surveys, underscored the methodological versatility, maximizing participant reach and convenience.

Survey Methodology, the survey, designed to complement the interview findings, provided a quantitative dimension to the research The closed and open-ended questions strategically navigated through efficiency ratings, safety concerns, technology integrations, and optimization suggestions The survey's structure allowed for a comprehensive analysis of participant responses, enabling the identification of trends, preferences, and consensus within the seaport logistics domain.

The combined use of interviews and surveys proved pivotal in achieving a holistic understanding of the subject matter Interviews illuminated qualitative aspects, capturing nuances and insights that quantitative data might overlook Meanwhile, the survey added a quantitative layer, providing measurable metrics and structured responses The synergy between these methods facilitated a robust triangulation of data, enhancing the overall reliability and validity of the study.

In conclusion, the combined use of interviews and surveys has proven to be a judicious approach in unraveling the intricacies of seaport logistics The methodological synergy, participant diversity, and strategic timing have collectively fortified the depth and breadth of insights, contributing to a robust foundation for informed decision-making in project development.

SECONDARY RESEARCH

Secondary research involves the collection and analysis of existing data and information that has been previously gathered, processed, and published by other researchers, organizations, or sources This type of research is often contrasted with primary research, where data is collected directly from original sources.

2 The advantages and disadvantages of Secondary research

Cost-Effective: Secondary research is generally more cost- effective than primary research as it does not involve the direct collection of new data Existing data is utilized, reducing expenses related to data collection.

Time-Efficient: Since the data already exists, researchers can save time that would otherwise be spent on designing surveys, conducting interviews, or other primary research

Quality and Relevance Issues: The quality of secondary data may vary, and its relevance to the specific research question may be uncertain Researchers must critically evaluate the reliability and validity of the existing data.

Lack of Control: Researchers have limited control over the design and collection methods of the secondary data.This lack of control may lead to challenges in ensuring activities.

Large Data Sets: Secondary research often provides access to large datasets and a wealth of information This can be particularly useful when studying broad trends, historical patterns, or when seeking a comprehensive overview of a topic.

Useful for Preliminary Research: It can serve as a valuable starting point, helping researchers gain an understanding of a topic before embarking on primary research This preliminary insight can guide the development of research questions and hypotheses.

Comparative Analysis: Researchers can analyze different studies, reports, or datasets to draw comparisons, identify patterns, or validate findings This comparative approach enhances the robustness of the research. the data's suitability for the current research objectives.

Outdated Information: Depending on the field and the topic, secondary data might become outdated This is especially true in fast-paced industries or areas where there are frequent changes.

Limited Scope: Secondary data may not address specific research questions as comprehensively as desired Researchers might find gaps or limitations in the available data that hinder a deep exploration of certain aspects.

Potential Bias: The original purpose of data collection in secondary research might introduce bias, as it may not align with the researcher's specific aims Understanding the context and potential biases is crucial.

Table 13: The advantages and disadvantages of Secondary research

Secondary research is a pivotal component of comprehensive project analysis, offering a cost-effective and time-efficient means to gather existing data and insights This approach leverages previously collected information from a variety of sources such as academic journals, industry reports, books, and credible online databases It’s particularly advantageous in the initial stages of a project as it provides an expansive view of the subject by integrating diverse perspectives and findings Furthermore, it aids in establishing a solid foundation for the project by identifying key trends, gauging market sentiment, and benchmarking against established practices In the context of the Seaport Logistics Supply Chain Management project, secondary research will serve as a backbone, enriching the project with a layered understanding of the logistics domain and informing strategic decision-making processes.

Purpose of Conducting Secondary Research

The purpose of secondary research within the scope of the Seaport Logistics Supply Chain Management project transcends mere data compilation It is intended to build upon the existing knowledge base, refine project objectives, and validate hypotheses developed during the project initiation phase It serves as an analytical lens to understand the broader industry context, evaluate competitors, and discern potential opportunities and threats By scrutinizing past studies and existing data, the project aims to forecast industry trends, assess technological innovations, and align the project's trajectory with the evolving demands of the logistics sector This research phase is crucial for substantiating the project approach with empirical evidence and for ensuring that the proposed solutions are grounded in real-world effectiveness and relevance.

 Book: "Total Value Optimization: Transforming Your Global Supply Chain into a

Competitive Weapon" by Steven Bowen

- This book discusses the concept of Total Value Optimization for supply chains, focusing on identifying value drivers across the supply chain to enhance competitiveness.

Total Value Optimization by Steven Bowen is an international strategy work where the author offers an in-depth look at how to optimize the supply chain to turn it into a powerful competitive weapon The book is not simply a guide to supply chain management, but also contains high-level strategies for driving total value.[ CITATION Eve231 \l 1066 ]

The work begins by analyzing the importance of supply chains in today's business environment Bowen emphasized that value optimization is not just about reducing costs but is also closely related to creating value for customers and maximizing profits.

The author refers to the concept of "Total Value Optimization" (TVO) as a comprehensive system for evaluating and optimizing every aspect of the supply chain Thereby, he discusses how to integrate factors such as forecast accuracy, risk management, and overall supply chain performance.

The book provides methods and tools to apply TVO in practice, from model design to strategy implementation Bowen not only addresses the challenges that businesses often face in optimizing the supply chain but also proposes creative solutions to overcome these challenges.

Finally, the author discusses the importance of building a supply chain that is flexible and can adapt to market fluctuations He concluded that only when businesses truly understand the value of the supply chain and apply TVO comprehensively can they turn it into a powerful competitive tool in today's business environment.

EVALUATE THE ACCURACY AND RELIABILITY OF DIFFERENT RESEARCH METHODS APPLIED

In the realm of research, accurately capturing and interpreting data is paramount This project delves into the intricacies of seaport logistics, employing both primary and secondary research methods to shed light on the sector's challenges, opportunities, and technological integrations Primary research, through structured interviews and surveys, offers a direct lens into the stakeholders' perspectives, providing qualitative and quantitative insights Secondary research complements this by analyzing existing literature, reports, and industry studies, offering a broader understanding of the sector's dynamics This dual approach ensures a comprehensive view, balancing firsthand observations with established knowledge.

Purpose Directly gather insights from key Build upon existing knowledge, refine stakeholders to understand perceptions, experiences, and expectations related to optimizing logistics processes using IoT, GPS, and big data analytics. project objectives, and validate hypotheses developed during the project initiation phase by leveraging previously collected information from sources like academic journals, industry reports, and credible databases.

Data Collection Structured interviews and surveys with logistics experts, end-users, and technology partners.

Analysis of existing data and information previously gathered, processed, and published by other researchers, organizations, or sources.

Nature of Data Qualitative and quantitative data offering direct insights from the industry Broad, comprehensive overview based on large datasets and historical patterns.

Advantages - Provides nuanced understanding of specific project-related challenges and solutions.

- Tailored to project’s specific needs.

- Useful for establishing a general understanding and background of the subject.

Disadvantages - Time-consuming and resource-intensive.

- Potential biases based on selected sample.

- May lack specific data directly applicable to the project’s unique context.

- Potential for outdated or irrelevant information.

Table 14: The distinctions between primary and secondary research

Evaluating the accuracy and reliability of the applied research methods involves considering the nature of the data collected, the methodology's alignment with the project objectives, and the overall contribution to the project's goals The primary research through structured interviews and surveys provided a deep dive into the specific concerns, expectations, and insights of key stakeholders in the seaport logistics sector

This method's strength lies in its ability to elicit detailed, firsthand information that is directly relevant to optimizing logistics processes using advanced technologies like IoT, GPS, and big data analytics The accuracy and reliability of this data are high, given its direct collection from the involved parties, though they are contingent on the representativeness of the sample and the non-biased nature of the questions asked.

Secondary research, by contrast, offered a broad landscape view, identifying key trends, gauging market sentiment, and benchmarking against established practices through the analysis of existing literature and data While this approach provides valuable background information and a wider industry perspective, its accuracy and reliability are dependent on the original data's relevance to the project's specific context and the credibility of the sources Secondary data may not always perfectly align with the project's focus areas, necessitating careful selection and critical evaluation.

In conclusion, the combined use of primary and secondary research methods enhances the project's robustness by offering both specific insights and broad industry context The accuracy and reliability of these methods are maximized when their respective advantages are leveraged appropriately, and their data are critically evaluated and triangulated to inform the project's strategic decision-making process.

Bhandari, P., 2020 What Is Qualitative Research? | Methods & Examples [Online]

Available at: https://www.scribbr.com/methodology/qualitative-research/

Bhandari, P., 2020 What Is Quantitative Research? | Definition, Uses & Methods [Online]

Available at: https://www.scribbr.com/methodology/quantitative-research/

Everand, 2023 Total Value Optimization: Transforming Your Global Supply Chain Into a Competitive

Available at: https://www.everand.com/book/551115308/Total-Value-Optimization-Transforming-Your- Global-Supply-Chain-Into-a-Competitive-Weapon

WILEY, 2023 Global Logistics and Supply Chain Management, 4th Edition [Online]

Available at: https://www.wiley.com/en-us/Global+Logistics+and+Supply+Chain+Management

WorldCat, 2022 The supply chain revolution : innovative sourcing and logistics for a fiercely competitive world [Online]

Available at: https://search.worldcat.org/title/The-supply-chain-revolution-:-innovative-sourcing-and- logistics-for-a-fiercely-competitive-world/oclc/964379699

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