This project aims to create a quality, aesthetic, and sedge product by combining creativity with the spirit of environmental protection.With each passing day, awareness of our impact on
Trang 1Bachelor of Business Administration
sedge bags.
Group 3 Subject: Operation and project management
Class: FUOB-13C Lecturer: Dao Minh Anh (PhD)
Ha Noi, May/2023
OUTLINE
1
Trang 2B CONTENTS 4
I SELECTION AND DESIGN OF PRODUCTS 4
1 Assess customer needs and experience……… 4
2 Outlook and product design…… 5
3 The process of making product models 9
II Issues related to products and the production process…… 9
1 Choose a business location………… 9
2 Raw materials for the production of bags, production costs and proposed product selling prices……… ………11
3 Quality standards 13
4 Project production schedule 17
C CONCLUSION 19
D REFERENCES 20
E REVIEWS AND MEMBER INFORMATION 21
A Introduction
To Mr David BOD of Thinkbag company
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Trang 3I am pleased to introduce the project of making an eco-friendly sedge bag that we have started This project aims to create a quality, aesthetic, and sedge product by combining creativity with the spirit of environmental protection.
With each passing day, awareness of our impact on the environment becomes more and more important That's why we decided to do this project to make a small contribution to reducing the use of plastic bags and promoting the transition to environmentally friendly products
It is worth noting that we not only focus on making quality sedge bags, but also want
to create attractive designs that reflect the beauty of culture and nature We believe that creating artistic products will inspire and motivate people to make eco-friendly choices
This project will require the dedication and collaboration of the whole team We hope that by working together, we can create a wonderful sedge bag and inspire others
We look forward to everyone's support and contributions throughout this project Let'smake a difference together and make a small contribution to environmental protection.Sincerely thank
The report consists of three main parts:
- Part 1: Assessing customer needs
- Part 2: Issues related to products and production processes
- Part 3: Results, limitations of the project, causes and proposed solutions
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Trang 4I SELECTION AND DESIGN OF PRODUCTS
Main customers: young people, students, and students who want to own bags that
are not only convenient but also have a personal style, used for school, work, affordable price
b Main age: from 16 to 28 years old
c Main income: from low to medium
d Assess customer needs and experience:
According to an overview report on Vietnam's sedge industry by Hanoi University of Agriculture, the whole country has 26 sedge-producing provincesand cities, concentrated in three large regions, namely the Northern coastal plain (Thai Binh, Hai Phong) , Ninh Binh, Nam Dinh), the North Central Coast(Thanh Hoa, Nghe An, Ha Tinh ) and the Southern Coast (Tra Vinh, Vinh Long, Long An, Dong Thap) The total area is about 13,800 hectares, the annual output reaches 100,000 tons In the north, where is considered the best quality sedge and has the largest sedge area is Nga Son district, Thanh Hoa, with about 23,000 tons/year But most of the sedge will be exported to foreign countries, but not used much in the country Therefore, taking advantage of domestic sedge materials will be very cheap as well as need to stimulate product demand for Vietnamese people
Market research:
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Trang 5• – Price: suitable for students, students
• – Design: beautiful, basic, easy to coordinate (Printed design on request)
• – Applicability and convenience: there is a small compartment for pens, miscellaneous items; laptop compartment and protection; inside there is 1 stitched with an extra layer of umbrella fabric to prevent water from outside
• – Efficiency: used in many cases of going to school, going to work and walking around, traveling
• – Product quality: good product quality, high color fastness and long-term use
• – Reliability: The product needs to show the features exactly as advertised and introduced
• – Services: These are the needs for information, accessibility, understanding, empathy or even devotion
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Trang 6• – Customer care: answering customers' questions; The staff is enthusiastic, helping customers find the right bag Design consultation, sample selection,
• – Purchase or shipping: free shipping, packaging
Prospects of sedge bag business:
1 Eco-friendly trend: More and more people are aware of the negative impact of
plastic bags on the environment and the demand for eco-friendly sedge bags is increasing This creates opportunities for businesses to trade in sedge bags, meet customers' needs and contribute to environmental protection
2 Changing the legal argument: Some countries and cities have imposed restrictionsand taxes on plastic bags to encourage the use of eco-friendly sedge bags This change
of legal argument also creates a favorable environment for the sedge bag business and accelerates the transition from plastic bags to sedge bags
3 Brand awareness and marketing: Printed sedge bags are considered an effective
marketing tool for businesses Companies and organizations can take advantage of 6
Trang 7Management 95% (20)
2
management multiple chouices and answer…
Operations
Management 100% (2)
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Giáo trình tự học tiếng Hàn cho mọi người,…
Trang 8sedge bags to build brands, create awareness and reach customers effectively This
creates a business opportunity for suppliers of printed sedge bags and those who
provide advertising services on sedge bags
4 Diversity in design and materials: The sedge bag has a variety of designs, styles
and materials Customers can choose sedge bags in accordance with their personal
needs and preferences This diversity creates opportunities for sedge bag businesses tomeet the diverse needs of customers and create unique and interesting products
b The process of product formation and development in design
– Stage 1: Make a plan
+ Consider product design
– Stage 2: Concept development
+ Define the concept of the product
+ Build and test templates
– Stage 3: Design the functions
+ Design the corresponding products
+ Complete industrial design
– Stage 4: Detailed design
+ Define part designs
OperationsManagement 100% (1)
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Trang 9+ Check Output
– Stage 6: Organizing production
+ Evaluate the finished products
c Preliminary product design
Designs that prioritize simplicity and corporate exclusivity:Beige sedge bag
The outside has a layer of fabric to print pictures
With key lock
Inside the bag has 1 large compartment and 1 small compartment
S
8
Trang 10Cotton canvas for printing
Strap made of cotton
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Trang 11The inner fabric is waterproof and has
a small compartment
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Trang 121 Selection of production and business locations:
a Target:
- Choose a suitable location to satisfy better, cheaper services and products withoutadditional investment In addition, a reasonable location also helps businesses to directly contact customers, improve their ability to attract customers, and promote business development
b Factors affecting site selection.
• Consumption market: The arrangement near the consumption point is a part of the business's competitive strategy With the business market targeting students as well as office workers, the locations in the business's orientation are close to
schools, educational institutions including offices.
• Traffic situation: The traffic situation in the area is convenient and crowded,
creating the best conditions for customers to visit the store regularly
• Housing cost: Affordable compared to the average price in the central areas of
Hanoi
• Space: The area has enough space in front of the shop to be convenient for
parking, and has a minimum space for business activities At the same time, equipment, electricity, water, internet, and sewers are available so there is no charge if these infrastructures are not available
• Convenient for fast shipping and delivery system: The area is close to freight
units such as Viettel Post, Fast Delivery, VNPost, for convenience and speed in ordering and shipping go to the provinces
c.Factor rating method
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Trang 13Tran Dai Nghia str.
Chua Lang
str.
Tran Dai Nghia str.
Chua Lang
Trang 14=>Choosing to do business in Tran Dai Nghia Street.
2 Bag production materials, production costs and product selling price proposal
To produce a bag, we need to use the following materials:
• + Fabric: Fabric is produced by papyrus plant
• + Cotton fabric for external decorative thermal printing
• + Zippers
• + Umbrella fabric to prevent water inside
b Estimated production cost of the product:
Estimated cost table
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Trang 15Currency: Viet Nam Dong
c Proposed selling price:
After considering the cost required to manufacture the product, we suggest the following temporary selling price for this bag product:
• – Lotso Shichito products: 65,000 VND/piece
3 Quality standards:
a Expected quality:
1 Material quality: Using high quality materials, ensuring good strength, tensile
strength and bearing capacity The material must meet the requirements of safety, be environmentally friendly and not cause harm to the user
2 Durability and ruggedness: The sedge bag product needs to be durable and sturdy
enough to withstand the load and use it for a long time without tearing or damage
3 Sewing and finishing: The seams must be firm, not thread loose, and beautifully
finished The seams should be thoroughly checked to ensure mobility and not tear during use
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Trang 16accordance with the needs and aesthetic taste of the customer Patterns, colors and logos printed on sedge bags should be done correctly and harmoniously.
5 Meet the requirements and purposes of use: The sedge bag product must meet
the requirements and use purposes of the customer This may include the right size, capacity, reusability and flexibility of use
6 Quality control: Establish a quality control process to ensure that the sedge bag
products meet the set quality standards Inspect products during production and beforedelivery to detect and correct defects if any
7 Products that meet international standards (ISO): All products ordered to be
manufactured on demand are given priority to use raw materials and accessories that are rigorously tested before being shipped
b Product quality standards:
Enterprises apply product quality management processes according to ISO 9001
- 2015 and WRAP standards for corporate social responsibility.
1 Quality management principles: ISO 9001:2015 is based on 7 basic quality management principles:
a Customer at the center: Put the customer first and create responsiveness to
customer needs
b Leadership: Organizational leadership shall commit to and promote the
implementation of the quality management system
c Employee Participation: Facilitate employee participation, contribution and
development of the quality management system
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Trang 17on performance and continuous improvement.
e Adjust methods: Use appropriate methods and adjust them based on information
and feedback
f Evidence-based decisions: Make decisions based on available data and evidence.
g Supplier Relations: Build mutually beneficial relationships with suppliers to ensure the quality of supplies.
2.Key requirements: ISO 9001:2015 specifies a number of key requirements that an
organization needs to comply with in order to achieve ISO 9001 certification These requirements include:
a Building a quality management system: Establishing and implementing a quality
management system in accordance with the requirements of the standard
b Document management: Ensures that quality-related document management is
carried out efficiently
c Process management: Establish and control the processes necessary to achieve the quality and objectives of the organization.
d Control of products and services: Ensure control and ensure the quality of
products and services through the implementation of appropriate tests and controls
e Measure, analyze and improve: Measure performance, analyze data, and
implement improvement measures to improve the effectiveness of the quality management system
Standard WRAP:
16
Trang 18comply with local and international labor laws and regulations, including minimum age for employment, working hours, wages and basic labor rights.
2 Labor rights: WRAP ensures that workers' labor rights are respected, including the
right to freedom of association, the right to form and join unions and other labor rights
3 Occupational safety and health: WRAP requires factories and production
facilities to comply with regulations on occupational safety and health, provide a safe working environment, and take measures for fire prevention and control fire, protective equipment and ensuring healthy and safe working conditions
4 Environmental management: The WRAP standard ensures that factories and
manufacturing facilities implement appropriate environmental management practices, including waste disposal, energy and resource conservation, and compliance comply with regulations on environmental protection
5.Equipment systems management: WRAP requires factories and manufacturing
facilities to have a robust management system in place to ensure compliance with WRAP standards and other regulations This includes establishing processes, monitoring and evaluating the effectiveness of the system
6 Social Responsibility: The WRAP standard encourages factories and
manufacturing facilities to participate in social activities and raise funds for the community, including supporting education, health care and programs other helper
c Proposing solutions related to problems arising from the quality of sedge bags:
1 Checking and ensuring quality of raw materials: Ensure that the materials used
to produce sedge bags meet quality standards Test and evaluate the quality of sedge yarn and other materials such as straps, zippers and other accessories
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Trang 19ensure product quality Identify and correct steps that are inefficient or cause errors in the production process Ensure a quality control process is applied from design, cutting to finishing products.
3 Staff training and development: Ensure that employees are adequately trained in
production processes, garment techniques, and quality regulations Provide regular training to improve employees' skills and awareness of product quality
4 Quality control in the production process: Implement quality control steps in the
production process This may include sedge yarn testing, durability testing, garment quality testing, and final inspection before the product is packaged
5 Establish a feedback and improvement system: Build a feedback system from
customers and track feedback from users of sedge bags Based on this feedback, take improvement measures to correct quality problems and enhance the product
6 Supplier management: Ensure that suppliers of raw materials and accessories
meet quality standards Establish partnerships with reliable suppliers and perform periodic quality checks on supplied materials
4 Project production schedule:
The production process, time to perform each job, and the person in charge of each job are listed in the table below:
Choose fabric at the
factory
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