Trang 1 FOREIGN TRADE UNIVERSITYSCHOOL OF ECONOMICS AND INTERNATIONAL BUSINESSINTERNATIONAL BUSINESS PRATICE 1 REPORTTOPIC“BASIC PROCESS OF CUSTOMS CLEARANCE FORIMPORTED GOODS AT SITC BO
AN OVERVIEW OF BONDEX GROUP AND SITC BONDEX LOGISTICS,
Bondex Group
Bondex Group was founded in 1996 with the headquarter in Qingdao, China It aims to build an International logistics platform with professional service, informative network resources and diversified solutions to provide end-to-end one- stop intelligent supply chain logistics service to clients.
In the following years, the group spread its basic logistics services to surrounding areas A number of branches were established successively in Zhengzhou, Beijing, Tianjin, Xi an, Jinan, Yantai, Weihai, etc A unique model of basic logistics service was formed by combining and integrating two advantageous services of shipping agency and customs declaration and inspection.
More branches were set up in Chengdu, Shanghai, Wuhan, Chongqing, Guangzhou, Shenzhen, etc., and regional subsidiaries specializing in supply chain logistics were established including Chengdu Bondex FTZ, Qingdao Hengcheng, etc A comprehensive logistics operation network was formed, covering major ports of the Bohai Rim, the Yangtze River Delta, the Pearl River Delta, the central, western and southwestern China, etc The contract logistics service focusing on intelligent warehousing was under vigorous development
With the implementation of the national “The Belt & Road” strategy and the general trend of domestic industrial transfer and upgrading Subsidiaries and branches were established successively in Xi an, Fujian Hefei, Hainan, the United States, Vietnam Thailand, Cambodia, and Malaysia to further develop service outlets
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4 worldwide According to the actual needs of our clients, two nature supply chain service modes, namely “supply chain solution for semiconductor wafer manufacturing” and “supply chain solution for semiconductor display manufacturing” were formed.
A national logistics network has been established, and the “two-wheel-drive” strategic development mode has been premilinary realized, that is, the “horizontal expansion” strategy and the “vertical extension” strategy are mutually driven and promoted, so that our business can achieve sustainable “symbiosis, mutual growth and regeneration” development.
In 2021, Bondex Supply Chain Management Co., Ltd Landed on the main board of Shanghai Stock Exchange successfully
Address: 10 floor, Tower B, China Resources Building, No 6 Shandong th Road, Qingdao, China
Email address: secretary@bondex.com.cn
SITC Bondex Logistics Vietnam
1.2.1 SITC Bondex Logistics Vietnam profile
- SITC Bondex Vietnam was established in 2019
- It is a joint venture of Bondex logistics group, SITC container lines and
SAFI company based in Ho Chi Minh
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- Until now, the company has established 3 offices in Hanoi, Ho Chi Minh and Dong Nai
- Headquarter: 3 floor, Saigon 3 Tower, No 140 Nguyen Van Thu Road, Da rd Kao Ward, District 1, Ho Chi Minh City, Vietnam
- Ho Chi Minh office focuses business in Southern Vietnam including ports: Cat Lai seaport,SGN airport, Cai Mep – Thi Vai seaport, Qui Nhon seaport
- Address: 15 floor, Ocean Park Building, No 1 Dao Duy Anh Street, Phuong th Mai Ward, Dong Da District, Hanoi, Vietnam
- Hanoi office focuses business in Northern Vietnam including ports: Hai Phong seaport, HAN airport, Ping Xiang border gate, Da Nang seaport
- Total employees: 15, including people with different nationalities, such as Vietnamese, Chinese, Indian
- Customers: SITC Bondex provides logistics services for a wide variety of customers, some of which are renowned international groups such as: Samsung, Deli, Sumimoto Electric, LONGi, etc
SITC Bondex Logistics aims to build an international logistics platform with professional service, informative network resources and diversified solutions to provide end-to-end one- stop intelligent supply chain logistics service to clients The group drive the supply chain with modern technology to create greater value.
Bondex Logistics strives to become a leading supply chain logistics service provider in Vietnam.
- View of service: Value creation based on professional service
- View of market: Keen insight creation and leading
- View of talent: Human oriented talent best used dedicator rewarded
- Execution: Fast response decisive action
- Core competence: Professional service team, advanced information, technology, global network services, the spirit of pioneering and innovative
With the three service systems of “advantageous freight rate, guaranteed shipping space and professional operation”, Bondex has signed contracts with several ship owners to provide customers with cross regional logistics solutions covering all major ports around the world; and provide one-stop comprehensive shipping services such as quick door-to-door quotation, online space booking, dynamic tracking and professional consulting.
Protected space via SITC lines
Service contract from Vietnam to USA of EMC, ZIM, HMM
Competitive routes ( China/Southeast Asia / Europe / Mediterranean Area / Middle East )
Special container transportation solution planning
As an FMC-licensed NVOCC, we are active in ports all over the world, and we choose fast and responsible shipping companies to adapt to the competitive market
Intelligent LCL warehouse, import and export unpacking and packing, goods transfer
Business covering the United States, Europe, southeast Asia, Japan and South Korea, etc.
Core products: Asia-American channel, end-to-end one-stop service Sea-rail, sea-air and other multimodal transport services empowering our clients' supply chains
Scheme planning and implementation for FCL import and domestic distribution
Professional and accurate door-to-door service
Customized door-to-door transportation scheme for equipment and large cargo
SITC Bondex Logistics serves high-quality services supported by fully integrated electronic global operational systems The company also provides competitive rate from Vietnam to China, Korea, Japan, USA, Europe With this service, strategic partners of SITC Bondex includes: China Southern Airlines, Long Hao Airlines, Vietnam Airlines, Bamboo Airways, Cathay Pacific, Singapore Airline.
Air freight service served by SITC Bondex consists of:
Charted all-cargo aircraft booking
Customs clearance and local handling
Perishable & temperature-controlled goods such as fresh fruit and vegetables Pet & Animal transportation
SITC Logistics develops advanced contract logistics about distribution all
8 around Vietnam, build up domestic land transport connecting Hanoi-Danang-Ho Chi Minh It also focuses on contract logistics to realize in-depth management and control and community- based operation with easy access and strong bonding.
The company has established in-depth cooperation with various platforms With focus on the five cargo distribution centers in Xi'an, Chongqing, Zhengzhou, Chengdu and Urumqi, SITC Bondex Logistics has set up liaison teams and operation teams, which can independently arrange trains and provide overseas transportation and localized services.
SITC Bondex arranges rail service from Vietnam to China, Central Asia,
Europe, to provide customers the best solution stable cooperative relationships with major overseas railway operating companies, which enables localized services, and fully meet clients’ needs for end-to-end logistics service.
Products and services by SITC Bondex Logistics:
Bulk cargo trains for Vietnam – China trade
Cross border road-rail transportation
Rail – sea cross border cargo transportation
Vietnam – Europe freight trains & Vietnam – Central Asia freight train Yen Vien – East China / South China freight trains
New Western land – sea corridor China – Laos & China – Vietnam freight trains
The company has experiences in handling cross-border transportation between China, Vietnam, from Vietnam to ASEAN country such as Laos, Cambodia, Thailand, Malaysia, Singapore It also arranges sea-land transport via Haiphong port to China & Laos and via Catlai port to Cambodia service.
Providing tailor-made logistics solutions for the infrastructure construction and heavy equipment go by cross-border truck between Vietnam and China border gate
Providing end-to-end logistics services for engineering projects
Focusing on bulk logistics solutions for petrochemical industry, heavy equipment, mining machinery, floating equipment, new energy, energy engineering, port machinery, etc
Leasing and operating a number of special ships, making customized routes for clients
Providing cross-border end-to-end one-stop customs compliance solutions Providing integrated customs clearance and port/territory inspection services for clients on our good information platform with independent intellectual property rights
SITC Bondex can provide Customs Agency service on behalf of customer do import/export in Vietnam
Created an enterprise-level intelligent customs ecosystem with intelligent customs clearance, intelligent control and intelligent interconnection, so as to improve clients’ compliance level, and provide support in supply chain optimization.
B2B2C integrated solutions are provided, ranging from overseas warehouse services, cross - border logistics to customs plan consulting, bonded stocking and warehousing, sorting and delivery, platform distribution, etc.
American Western Warehouse: Los Angeles, CA
American Central Warehouse: Indianapolis, IN
Germany Warehouse Koln, North Rhine-Westphalia
SITC Bondex has performed social responsibilities by signing MOU with a number of universities to provide training for undergraduates.
- In 2020: SITC Bondex signed MOU with Thuong Mai University to co- operate training for students
- In 2021: SITC Bondex signed MOU with FPT University to co-operate training for students
- In 2022: SITC Bondex signed MOU with Foreign Trade University to co- operate training for students
The company has equipped undergraduates with fundamental logistics knowledge and necessary work skills, as well as helps them get acquaintance to business environment; which prepare them for logistics career path In other words, SITC Logistics prepare future workforce for the society.
Through this activity, SITC Bondex has made contribution to the development of community.
BASIC PROCESS OF CUSTOMS CLEARANCE SERVICES FOR IMPORTED
What are customs clearance services?
Customs clearance services are one of the most important steps in the chain of procedures for international freight forwarding It has a great impact on the cost of goods delivery of enterprises today.
Professional Customs procedures will promote the process of customs clearance of goods quickly and conveniently Customized Customs Brokerage services will help reduce the cost and time required for customs clearance.
Not only that, the prestigious package Customs will help businesses reduce unnecessary expenses incurred during the customs declaration and delivery of import and export goods.
On the other hand, an customs clearance services company with high expertise will bring a lot of benefits to the business It helps businesses reduce the cost of goods, to improve the competitiveness in the market.
SITC Bondex Logistics is one of the most prestigious and long-standing Customs Service companies in China in the field of International Freight Forwarding and Transportation Although Hanoi branch has just been established for a short time, with a team of dynamic young staff with many years of experience and in-depth knowledge, the company is able to provide professional and reliable customs clearance service
SITC Bondex understands state management policies for all kinds of commodities, including bulk commodity such as: petrochemical industry, heavy equipment, mining machinery, floating equipment, new energy, energy engineering, port machinery, etc.
Therefore, SITC Bondex Logistics Company is fully capable to meet the needs of enterprises in customs clearance services for goods of export and import to customers in Hanoi and other cities in the country.
Why businesses have to use customs clearance service?
There are situations when businesses would rather have a logistics company handle customs procedures rather than do it on their own:
Businesses haven’t got a specialized department for customs declaration procedures This may be because the staffs are not skillful and experienced enough to handle such complicated and lengthy procedures Or the business is working with a small number of exports/import declarations and it will not be wise to set up an entire in-house department for dealing with customs clearance
Outsourcing customs clearance service helps increasing the speed of customs declaration and ensuring the stability of goods flow Considering that having timely deliveries are an essential point to any international trader, this is one of the most important reasons you should hire a company to be in charge of your shipments’ customs clearance It will plan ahead and prepare everything
12 needed to have your goods delivered to their final destination by the stipulated deadline.
Outsourcing customs clearance service helps minimize additional expenses.There are many regulations and rules in cross-border exchanges By specializing in the prerequisites on the varieties of products, the customs clearance agents protect from getting any defaults or any expensive deferrals,reallocation of the stock, fines and different penalties.
Basic process of customs clearance for imported goods at SITC Bondex Logistics, Hanoi branch
STEP 1 Declaration of import information (IDA):
- The customs declarant declares the import information by using IDA before registering the import declaration When you have fully declared the criteria on the IDA screen, the customs declarer sends it to the VNACCS system, the system will automatically issue the number, automatically output the items related to tax rates, names corresponding to the entered codes (for example: the name of the importing country corresponding to the country code, the name of the importer corresponding to the enterprise code …), automatically calculate the criteria related to the value and tax … and give feedback to the customs declarant at the declaration registration screen – IDC.
- When the system issues numbers, the IDA import information declaration is stored on the VNACCS system.
STEP 2 Register import declaration (IDC):
- When receiving the declaration registration screen (IDC) responded by the system, the customs documentation executive checks the declared information and the information automatically output and calculated by the system If the information is correct, it will be sent to the system to register a declaration.
- In case, after checking, the customs documentation executive detects that the declared information is incorrect and needs to be modified, he / she must use IDB to call back the import information declaration screen (IDA) to correct the information and perform the tasks as instructed above.
STEP 3 Check the conditions for registration of the declaration:
Before allowing the registration of the declaration, the system will automatically check the list of enterprises that are not eligible to register the declaration (enterprises with overdue debts of more than 90 days, enterprises suspending operations, dissolving or breaking real …) If the enterprise belongs to the above list, the declaration cannot be registered and the system will respond to the customs declarant.
STEP 4 Segregation, inspection and clearance:
When the declaration is registered, the system will automatically divide it into 3 streams, green, yellow and red:
- In case the payable tax amount is 0: The system will automatically grant a customs clearance permit (within the expected time of 03 seconds) and issue it to the declarant “Decision on clearance for imported goods”.
- If the payable tax amount is different from 0:
In case of declaring and paying tax by limit or guarantee (general, separate): The system automatically checks the declared criteria related to the limit, guarantee, if the amount of the limit or guarantee is greater than or equal to the payable tax amount, the system will issue to the declarant “documents
14 showing the amount of tax receivable” and “Customs clearance decision on imported goods” If the amount of the limit or guarantee is less than the payable tax amount, the system will report an error.
In case of immediate tax payment declaration (transfer, cash payment at the customs office …): The system shall issue the declarant “a voucher of tax payable” When the customs declarant has paid taxes, fees and charges and the VNACCS system has received the information about the payment of taxes, fees and charges, the system issues a “Customs clearance decision”.
- At the end of the day, VNACCS system gathers all green flow declarations that have been cleared and transferred to VCIS.
For red and yellow flow declarations:
The system transfers data on online yellow and red flow declaration from VNACCS to Vcis.
Leaders: Record ideas to direct assigned civil servants about the inspection and handling of the declaration in the corresponding box on the “Declaration checking screen”;
Civil servants are assigned to handle the declaration: Record suggestions, contents that need to be consulted by leaders, test results, and handle the declaration in the corresponding box on the “Declaration inspection screen ”
If the leaders and civil servants do not record the above contents, the system will not allow to perform CEA operations
Notify the customs declarant of the location, form and extent of the physical inspection of the goods (for goods in the red channel);
Changing the flow from a red stream to a yellow one, or from a yellow one to a red one (according to relevant business process regulations).
Added complete check records for gold flow;
Enter completed inspection records and actual goods against the red channel.
Receive feedback from the system about the results of diversification, location, form and extent of physical inspection;
Submit paper documents to the customs office to check details; prepare the conditions for actual inspection of the goods;
Fulfill all obligations on taxes, fees and charges (if any).
(1) Export to the declarant “Customs Declaration” (clearly stating the classification results at the item: Inspection code)
(2) Output a Notice of Physical Inspection required for goods assigned to the red channel or when the customs office uses the CKO profession to change the flow.
(3) Right after the customs office completes the CEA operation, the system will automatically perform the following tasks:
- In case the payable tax amount is 0: The system will automatically issue a customs clearance permit and issue it to the declarant “Decision on clearance of goods”.
- If the payable tax amount is different from 0:
In case of declaring and paying tax by limit or guarantee (general, separate): The system automatically checks the declared criteria related to the limit, guarantee, if the amount of the limit or guarantee is greater than or equal to the payable tax amount, the system will issue to the declarant “proof of tax payable” and “Customs clearance decision” If the amount of the limit or guarantee is less than the payable tax amount, the system will report an error.
In case of immediate tax payment declaration (wire transfer, cash payment at the customs office …): The system shall issue the declarant “a voucher of tax payable When the customs declarant has paid taxes, fees and charges and the VNACCS system has received the information on the payment of taxes, fees, the system issues a “Customs clearance decision”.
STEP 5 Declaration of amendments and supplements in customs clearance
(1) The system allows amendments and supplements to customs clearance from after registration of declarations to before customs clearance To make additional declaration in customs clearance, the customs declarant using IDD service calls the modified information declaration screen to display all information on the import declaration (IDA) in case of modified declaration , the first time to supplement, or display the most updated import declaration information (IDA01) in case of the second modification or supplementation declaration.
(2) When the declaration is completed at IDA01, the customs declarant sends it to VNACCS system, the system will issue the number for the revised declaration and respond to the revised declaration information at the IDE screen, when The customs declarants press the “send” button at this screen to complete the registration of the revised declaration.
(3) The number of modified declarations is the last character of the declaration number box 9; In case of no additional declaration in customs clearance, the last character of the declaration number is 0.
(4) When the customs declarant declares the amendment or supplement, the amended or supplemented declaration can only be classified with a yellow channel or a red channel (no green channel).
(5) Items on the amendment and supplement declaration screen (IDA01) are the same as those on the import information declaration screen (IDA) The difference is that some criteria (will be specified in the section of professional instruction IDA01) cannot be entered in IDA01 because they are not modified or are not subject to modification.
Knowledge and skills gained after internship - Future goals
Knowledge and skills gained after internship
- Understanding about organization structure : Understanding how tasks are delegated to different departments and staffs, how power is distributed among layers of management, the process in which decisions are made.
- Understanding about company culture : Knowing what is the company’s shared values, what are their common goals and beliefs, how people attire, how they behave at the workplace.
- Learning fundamental economics and logistics terms : Having a good grasp of basic logistics terminologies and their usages
- Observation skills : Observing the process in which employees handle their tasks to understand working procedures, observing office’s structure and decoration, people’s attire and the way they interact to understand deeper about company culture.
- Communication skills: Learning to communicate effectively with superiors and counterparts Learning to listen attentively and speaking confidently and clearly.
- Time management skills : Learning how to balance between going on an internship and studying at university, learning how to allocate time wisely to each task and learning to work on deadlines.
- Technical skills : Learning how to use the printer properly and to use
Microsoft word, power-point, and excel with greater competence
- Research skills Researching information regarding the company and logistics industry, researching definitions and explanations of logistics terms,instructions on specific logistics procedures, etc.
- English skill s: At SITC Logistics Bondex, all staffs have competent use of
English Working under a frequent English-speaking environment, my listening and speaking skills have been improved considerably
- Gaining deeper insight into logistics field Learning in-depth logistics knowledge to manage customers’ requests and to deal with logistics procedures
- Developing social skills : I hope to better my communication skills and other soft skills, such as: leadership skills and teamwork skills Social skills are of high importance for career success They allow for effective communication with colleagues, clients and managers As a result, this help to build, maintain and grow relationships with people Statistically, social skills are chosen by the majority of recruiters as the most important factor.
- Improving English proficiency and learning a second foreign language : In
Logistics, many of the terms and concepts used daily are expressed in English For the logistics specialist, it is essential to be able to communicate in English, understand the words and acronyms cited and used in the industry Some companies even require more than one foreign language, because they consider English compulsory For example, at SITC Logistics Bondex, besides English, some of the company’s staffs are also fluent in Chinese This has motivated me to learn a second foreign language to stand out from the labor pool and achieve higher promotion opportunities Therefore, I will continue to improve my English level and start learning a new foreign language.
Logistics is an important service sector, playing the role of supporting, connecting industries and promoting socio-economic development Developing a healthy logistics service market will create equal opportunities for businesses of all economic sectors, and attract domestic and foreign investment capital in accordance with the Vietnamese law and international treaties to which Vietnam is a member. The 5-week internship period has enormously helped me to develop both academically and socially Having finished my first internship at SITC Bondex Logistics, Hanoi branch; I clearly realized my strengths and weaknesses in this logistics field I am determined to improve and adjust myself to fit in this potential yet highly demanding industry
Once again, I want to express my gratitude to School of Economics and
International Business, Foreign Trade University for this internship opportunity, Master of Economics Mr Nguyen Cuong for his instructions and Mr Nguyen Dinh Vuong from SITC Bondex Logistics, Hanoi branch for his support I hope to receive constructive comments and advices from lecturers and company on this report to improve my limitations
Vice director, representative of SITC Bondex Logistics Hanoi Branch
Phone number: 0904 377 838 Email address: vuongphattai@gmail.com
Master of Economics, School of Economics and International Business,
Phone number: 0989 148 784 Email address: nguyencuong@ftu.edu.vn
Week 1 (July 16 – July 22 ) th nd
Working time Tuesday, July 18 : 13:30 – 17:30 th
Work done Discussed with supervisor on internship plan
Got acquainted with the company environment
(printer, computers) Learned to use company’s equipment
Work results Made a detailed internship plan with clear guidelines and goals Got used to the company environment Knew how to use company’s equipment
Week 2 (July 23 – July 29 ) rd th
Working time Mondayday, July 24 : 08:30 – 12:00 th
Wednesday, July 26 : 08:30 – 12:00 th Friday, July 28 : 08:30 – 12:00 th
Work done Researched information regarding the logistics industry (situation, potentials, challenges,…) Learned about company’s history and development, vision and mission, structure and culture
Work results Had a good grasp of the logistics industry and the
Week 3 (July 30 – August 5 ) th th
Details Working time Monday, July 31 : 08:30 – 12:00 st
Work done Learned about services provided by the company Learned about the roles and tasks of sales department
Work results Awared of some logistics services provided by the company and some basic procedures Understood specific responsibilities of sales department in the company
Week 4 (August 6 – August 12 ) th th
Details Working time Monday, August 7 : 08:30 – 12:00 th
Work done Learned new trends in the logistics industry
Learned company’s strategy and orientation Identified threats and opportunities of the company
Work results Gained information regarding new transformations in the logistics industry and company’s plans to cope with those changes Recognized threats and opportunities of the company
Week 5 (August 13 – August 19 ) th th
Working time Monday, August 14 : 8:30 – 12:00 th
Work done Asked supervisor for work evaluation and advice Discussed with supervisor on strengths and weaknesses
Consulted supervisor and other staffs of sales department on the report topic and content Wrote internship report
Work results Acknowledged personal strengths and weaknesses Necessary information for report completion was collected and arranged
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