luận văn thạc sĩ quản trị chi phí tại công ty cổ phần hàng không tre việt thực trạng và giải pháp hoàn thiện

ĐẠI HỌC QUỐC GIA HÀ NỘI KHOA QUỐC TẾ ***************** VÕ THỊ DIỆP ANH COST MANAGEMENT IN BAMBOO AIRWAYS STATUS AND SOLUTION FOR THE DEVELOPMENT QUẢN TRỊ CHI PHÍ TẠI CÔNG TY CỔ PHẦN HÀNG KHÔNG TRE VIỆT, THỰC TRẠNG VÀ GIẢI PHÁP HOÀN THIỆN LUẬN VĂN THẠC SĨ Hà Nội - 2020 c ĐẠI HỌC QUỐC GIA HÀ NỘI KHOA QUỐC TẾ ***************** VÕ THỊ DIỆP ANH COST MANAGEMENT IN BAMBOO AIRWAYS STATUS AND SOLUTION FOR THE DEVELOPMENT QUẢN TRỊ CHI PHÍ TẠI CƠNG TY CỔ PHẦN HÀNG KHƠNG TRE VIỆT, THỰC TRẠNG VÀ GIẢI PHÁP HOÀN THIỆN Chuyên ngành: QUẢN TRỊ TÀI CHÍNH Mã số: 8340202.01QTD LUẬN VĂN THẠC SĨ Người hướng dẫn khoa học: PGS TS Nguyễn Văn Định Hà Nội - 2020 c ACKNOWLEDGEMENT I declare that this master’s thesis is my own research and the data and the material used in this thesis have clear sources and references to all the sources The result of this thesis is honest and derived from the actual situation of the organization In order to complete this master’s thesis, I owe a lot of people many thanks for their supporting First of all, I would like to express my endless thanks and gratefulness to my supervisor Assoc Prof Dr Nguyen Van Dinh His kindly support and continuous advices went through the process of completion of my thesis Without his assistance the thesis would not have been done effectively So far, I would like to thank all the lectures and staffs of International school – Vietnam National University Hanoi and International Faculty for their teaching and supporting me to achieve knowledge and experience My special thanks to all staffs and management’s branch of Bamboo Airways for their kind assistances and support in providing me data and advices to complete the research Thank you! c ABSTRACT Under the global trend of economic integration, cost management is playing an extremely important role in business As a result, cost management has become a matter of special concern for any enterprise The dissertation with title: “Cost management in Bamboo Airways, status and solution for the development”, is conducted with a focus on clarifying the following matters: - The dissertation has presented, analyzed, and clarified key contents of cost management at Bamboo Airways Joint Stock Company - By analyzing facts at Bamboo Airways Joint Stock Company, the dissertation presents an overview picture of actual cost management practices at Bamboo Airways - By conducting a field survey on actual cost management at Bamboo Airways Joint Stock Company, the dissertation has identified the limitations in the organization of cost management practices This is an important foundation for developing a complete cost management plan - The dissertation discusses the necessity and practical significance of the organization of cost management at Bamboo Airways Joint Stock Company - It proposes a plan to improve cost management at Bamboo Airways Joint Stock Company from two perspectives: The State and Bamboo Airways Joint Stock Company In general, cost management and business performance are relatively wide and complex issues and Bamboo Airways Joint Stock Company has experienced certain obstacles in dealing with these issues Therefore, the author wants to learn more about current state of cost management at Bamboo Airways Joint Stock Company to help remove these obstacles c TABLE OF CONTENTS ACKNOWLEDGEMENT ABSTRACT LIST OF FIGURES LIST OF TABLES LIST OF ABBREVIATIONS CHAPTER 1: INTRODUCTION The necessity of the research Research objectives Research Scope Research methodology 10 Structure of the thesis 10 CHAPTER 2: THEORETICAL BACKGROUND AND LITERATURE REVIEW OF COST MANAGEMENT 11 2.1 Theoretical background of cost and cost management in business 11 2.1.1 Definition of cost management in business 11 2.1.2 Contents of cost management in business 15 2.1.3 Cost management in aviation company 25 2.2 Literature Review 32 CHAPTER 3: RESEARCH METHODOLOGY 34 3.1 Secondary data collection method 34 3.2 Data processing method 34 CHAPTER 4: COST MANAGEMENT AT BAMBOO AIRWAYS JOINT STOCK COMPANY 35 4.1 General Introduction to Bamboo Airways Joint Stock Company 35 4.1.1 Overview of Bamboo Airways Joint Stock Company 35 4.1.2 Characteristics of organizational management structure 36 4.1.3 Business performance of Bamboo Airways from 2017-2019 36 4.2 Cost management at Bamboo Airways Joint Stock Company 38 4.2.1 Cost management Organization 38 c luan.van.thac.si.quan.tri.chi.phi.tai.cong.ty.co.phan.hang.khong.tre.viet.thuc.trang.va.giai.phap.hoan.thienluan.van.thac.si.quan.tri.chi.phi.tai.cong.ty.co.phan.hang.khong.tre.viet.thuc.trang.va.giai.phap.hoan.thienluan.van.thac.si.quan.tri.chi.phi.tai.cong.ty.co.phan.hang.khong.tre.viet.thuc.trang.va.giai.phap.hoan.thienluan.van.thac.si.quan.tri.chi.phi.tai.cong.ty.co.phan.hang.khong.tre.viet.thuc.trang.va.giai.phap.hoan.thien 4.2.2 Cost management at Bamboo Airways Joint Stock Company 40 4.3 Evaluation of cost management at Bamboo Airways Joint Stock Company 51 4.3.1 Achievements 51 4.3.2 Limitations and reasons 52 4.4 Solutions for development of cost management at Bamboo Airways Joint Stock Company 54 4.4.1 Complete the classification method of costs 54 4.4.2 Development of cost estimation 55 4.4.3 Implementation of cost management information 56 4.4.4 Improvement of analysis and provision of cost information 57 4.4.5 Improvement of cost control 61 4.4.6 Other improvement solutions 62 CHAPTER 5: CONCLUSION 68 LIST OF REFERENCES 69 luan.van.thac.si.quan.tri.chi.phi.tai.cong.ty.co.phan.hang.khong.tre.viet.thuc.trang.va.giai.phap.hoan.thienluan.van.thac.si.quan.tri.chi.phi.tai.cong.ty.co.phan.hang.khong.tre.viet.thuc.trang.va.giai.phap.hoan.thienluan.van.thac.si.quan.tri.chi.phi.tai.cong.ty.co.phan.hang.khong.tre.viet.thuc.trang.va.giai.phap.hoan.thienluan.van.thac.si.quan.tri.chi.phi.tai.cong.ty.co.phan.hang.khong.tre.viet.thuc.trang.va.giai.phap.hoan.thien c luan.van.thac.si.quan.tri.chi.phi.tai.cong.ty.co.phan.hang.khong.tre.viet.thuc.trang.va.giai.phap.hoan.thienluan.van.thac.si.quan.tri.chi.phi.tai.cong.ty.co.phan.hang.khong.tre.viet.thuc.trang.va.giai.phap.hoan.thienluan.van.thac.si.quan.tri.chi.phi.tai.cong.ty.co.phan.hang.khong.tre.viet.thuc.trang.va.giai.phap.hoan.thienluan.van.thac.si.quan.tri.chi.phi.tai.cong.ty.co.phan.hang.khong.tre.viet.thuc.trang.va.giai.phap.hoan.thien LIST OF FIGURES Figure 1.1 Workflow of collect cost management information 21 Figure Company Organization chart 36 Figure Organization chart of Financial and Accounting Division 39 Figure 3 Cost structure of Bamboo Airways 41 Figure Chart of fuel prices in 2018-2019 42 Figure Chart of Maintenance repair and overhaul expense in 2019 44 Figure Chart of Ground handling Expense in 2019 45 Figure Chart of Aircraft rental expense in 2019 46 Figure Integration flow of information .50 luan.van.thac.si.quan.tri.chi.phi.tai.cong.ty.co.phan.hang.khong.tre.viet.thuc.trang.va.giai.phap.hoan.thienluan.van.thac.si.quan.tri.chi.phi.tai.cong.ty.co.phan.hang.khong.tre.viet.thuc.trang.va.giai.phap.hoan.thienluan.van.thac.si.quan.tri.chi.phi.tai.cong.ty.co.phan.hang.khong.tre.viet.thuc.trang.va.giai.phap.hoan.thienluan.van.thac.si.quan.tri.chi.phi.tai.cong.ty.co.phan.hang.khong.tre.viet.thuc.trang.va.giai.phap.hoan.thien c luan.van.thac.si.quan.tri.chi.phi.tai.cong.ty.co.phan.hang.khong.tre.viet.thuc.trang.va.giai.phap.hoan.thienluan.van.thac.si.quan.tri.chi.phi.tai.cong.ty.co.phan.hang.khong.tre.viet.thuc.trang.va.giai.phap.hoan.thienluan.van.thac.si.quan.tri.chi.phi.tai.cong.ty.co.phan.hang.khong.tre.viet.thuc.trang.va.giai.phap.hoan.thienluan.van.thac.si.quan.tri.chi.phi.tai.cong.ty.co.phan.hang.khong.tre.viet.thuc.trang.va.giai.phap.hoan.thien LIST OF TABLES Table 1 Structure of operating cost .26 Table Daily flight schedule 30 Table Cost estimation method for flight 31 Table Business performance of Bamboo Airways from 2017-2019 37 Table Cost estimation for flight- Financial Department 49 Table Budget implementation report 59 Table Monthly Cost management report 60 Table 4 Cost management report by routing 60 luan.van.thac.si.quan.tri.chi.phi.tai.cong.ty.co.phan.hang.khong.tre.viet.thuc.trang.va.giai.phap.hoan.thienluan.van.thac.si.quan.tri.chi.phi.tai.cong.ty.co.phan.hang.khong.tre.viet.thuc.trang.va.giai.phap.hoan.thienluan.van.thac.si.quan.tri.chi.phi.tai.cong.ty.co.phan.hang.khong.tre.viet.thuc.trang.va.giai.phap.hoan.thienluan.van.thac.si.quan.tri.chi.phi.tai.cong.ty.co.phan.hang.khong.tre.viet.thuc.trang.va.giai.phap.hoan.thien c luan.van.thac.si.quan.tri.chi.phi.tai.cong.ty.co.phan.hang.khong.tre.viet.thuc.trang.va.giai.phap.hoan.thienluan.van.thac.si.quan.tri.chi.phi.tai.cong.ty.co.phan.hang.khong.tre.viet.thuc.trang.va.giai.phap.hoan.thienluan.van.thac.si.quan.tri.chi.phi.tai.cong.ty.co.phan.hang.khong.tre.viet.thuc.trang.va.giai.phap.hoan.thienluan.van.thac.si.quan.tri.chi.phi.tai.cong.ty.co.phan.hang.khong.tre.viet.thuc.trang.va.giai.phap.hoan.thien LIST OF ABBREVIATIONS AIMS Airplane Information Management Systems AMOS Airline Maintenance and Operating Systems Company/BAMBOO Bamboo Airways Joint Stock Company (BAMBOO AIRWAYS AIRWAYS) FIN & ACC Financial and Accounting Department FO Flight Operation Division GO Ground handling service Division HR Human resource Department IT Information and Technology Department JSC Joint Stock company MAR Marketing Department MEDIA Internal and Social media Department OFFIC Office Department PLANNING Planning Department PROC Procurement Division SAP Accounting system SQA Safety Quality Assurance Department TECH Technical and Maintenance Division TRC Training Center VND Vietnam Dong luan.van.thac.si.quan.tri.chi.phi.tai.cong.ty.co.phan.hang.khong.tre.viet.thuc.trang.va.giai.phap.hoan.thienluan.van.thac.si.quan.tri.chi.phi.tai.cong.ty.co.phan.hang.khong.tre.viet.thuc.trang.va.giai.phap.hoan.thienluan.van.thac.si.quan.tri.chi.phi.tai.cong.ty.co.phan.hang.khong.tre.viet.thuc.trang.va.giai.phap.hoan.thienluan.van.thac.si.quan.tri.chi.phi.tai.cong.ty.co.phan.hang.khong.tre.viet.thuc.trang.va.giai.phap.hoan.thien c luan.van.thac.si.quan.tri.chi.phi.tai.cong.ty.co.phan.hang.khong.tre.viet.thuc.trang.va.giai.phap.hoan.thienluan.van.thac.si.quan.tri.chi.phi.tai.cong.ty.co.phan.hang.khong.tre.viet.thuc.trang.va.giai.phap.hoan.thienluan.van.thac.si.quan.tri.chi.phi.tai.cong.ty.co.phan.hang.khong.tre.viet.thuc.trang.va.giai.phap.hoan.thienluan.van.thac.si.quan.tri.chi.phi.tai.cong.ty.co.phan.hang.khong.tre.viet.thuc.trang.va.giai.phap.hoan.thien CHAPTER INTRODUCTION The necessity of the research In order to survive and grow in today’s increasingly competitive market economy, each enterprise must take its best efforts to find its own effective cost management way to not only maximize operating costs, enhance the quality of services and products, but also help the managers make the best and appropriate decisions in a sound and informed manner to increase their competitiveness in the market Cost is always one of crucial concerns to corporate managers in the governance of their business operations Effective cost management is one of key elements that decides the success of any enterprise To perform their cost planning and management functions well, it is essential that the managers should have the knowledge of cost information from administration division As a result, cost information is an essential input to the managers The topic of cost management has received an increasing interest among Vietnamese enterprises Having the knowledge of cost information in a timely and accurate manner is one of decisive factors to the success of the enterprise Having such a knowledge and understanding the nature of each cost will enable the managers easily derive useful information and help make informed and sound business decisions Thus, timely developing a complete and effective cost management system is an urgent and essential task of today’s enterprises Profit maximization is the top goal of any business in the economy In addition to finding the markets, boosting production capacity, and improving product quality, cost and cost management are also very important to business managers Today, in addition to the tasks of collecting, processing, reflecting, and recording economic transactions, administration department is also required to analyze financial situation and business costs so that it may promptly give advice to the board of management This need seems to be indispensable for management purpose In the world, cost management has evolved over a long period consisting of four stages, including costing and financial control, information planning and management, and reduction of waste resources in business luan.van.thac.si.quan.tri.chi.phi.tai.cong.ty.co.phan.hang.khong.tre.viet.thuc.trang.va.giai.phap.hoan.thienluan.van.thac.si.quan.tri.chi.phi.tai.cong.ty.co.phan.hang.khong.tre.viet.thuc.trang.va.giai.phap.hoan.thienluan.van.thac.si.quan.tri.chi.phi.tai.cong.ty.co.phan.hang.khong.tre.viet.thuc.trang.va.giai.phap.hoan.thienluan.van.thac.si.quan.tri.chi.phi.tai.cong.ty.co.phan.hang.khong.tre.viet.thuc.trang.va.giai.phap.hoan.thien c