a study on total quality management and lean manufacturing through lean thinking approach

CASE A STUDY ON TOTAL QUALITY MANAGEMENT AND LEAN MANUFACTURING: THROUGH LEAN THINKING APPROACH Alireza Anvari, Yusof Ismail and Seyed Mohammad Hossein Hojjati_2011 Nhóm TIEU LUAN MOI download : skknchat@gmail.com NHÓM Trương Khánh Linh Hồ Thị Mỹ Diệu Đinh Thị Cẩm Nhung Võ Thị Tố Vân Nguyễn Thị Kim Thi TIEU LUAN MOI download : skknchat@gmail.com MỤC TIÊU CỦA BÀI NGHIÊN CỨU So sánh QT chất lượng toàn diện Sản xuất tinh gọn thông qua phương pháp tư tinh gọn TIEU LUAN MOI download : skknchat@gmail.com PHƯƠNG PHÁP NGHIÊN CỨU SO SÁNH Comparative Study Xây dựng tiêu chí so sánh/ đánh giá phù hợp Hệ thống lý thuyết, sở tảng liên quan đối tượng so sánh TIEU LUAN MOI download : skknchat@gmail.com Đưa nhận định logic, khách quan a.study.on.total.quality.management.and.lean.manufacturing.through.lean.thinking.approacha.study.on.total.quality.management.and.lean.manufacturing.through.lean.thinking.approacha.study.on.total.quality.management.and.lean.manufacturing.through.lean.thinking.approacha.study.on.total.quality.management.and.lean.manufacturing.through.lean.thinking.approacha.study.on.total.quality.management.and.lean.manufacturing.through.lean.thinking.approacha.study.on.total.quality.management.and.lean.manufacturing.through.lean.thinking.approacha.study.on.total.quality.management.and.lean.manufacturing.through.lean.thinking.approacha.study.on.total.quality.management.and.lean.manufacturing.through.lean.thinking.approach NỘI DUNG TRÌNH BÀY I KEY WORDS II PHÂN TÍCH NỘI DUNG TRONG CASE STUDY III HÀM Ý KHOA HỌC VÀ KẾT LUẬN TIEU LUAN MOI download : skknchat@gmail.com a.study.on.total.quality.management.and.lean.manufacturing.through.lean.thinking.approacha.study.on.total.quality.management.and.lean.manufacturing.through.lean.thinking.approacha.study.on.total.quality.management.and.lean.manufacturing.through.lean.thinking.approacha.study.on.total.quality.management.and.lean.manufacturing.through.lean.thinking.approacha.study.on.total.quality.management.and.lean.manufacturing.through.lean.thinking.approacha.study.on.total.quality.management.and.lean.manufacturing.through.lean.thinking.approacha.study.on.total.quality.management.and.lean.manufacturing.through.lean.thinking.approacha.study.on.total.quality.management.and.lean.manufacturing.through.lean.thinking.approach a.study.on.total.quality.management.and.lean.manufacturing.through.lean.thinking.approacha.study.on.total.quality.management.and.lean.manufacturing.through.lean.thinking.approacha.study.on.total.quality.management.and.lean.manufacturing.through.lean.thinking.approacha.study.on.total.quality.management.and.lean.manufacturing.through.lean.thinking.approacha.study.on.total.quality.management.and.lean.manufacturing.through.lean.thinking.approacha.study.on.total.quality.management.and.lean.manufacturing.through.lean.thinking.approacha.study.on.total.quality.management.and.lean.manufacturing.through.lean.thinking.approacha.study.on.total.quality.management.and.lean.manufacturing.through.lean.thinking.approach KEY WORDS Quản trị chất lượng toàn diện (TQM_ Total Quality Management) Phương pháp quản lý giai đoạn phát triển để tìm kiếm hội cải tiến TQM tập trung vào việc kiểm soát quy trìnnh sản xuất kinh doanh hài lòng khách hàng TIEU LUAN MOI download : skknchat@gmail.com a.study.on.total.quality.management.and.lean.manufacturing.through.lean.thinking.approacha.study.on.total.quality.management.and.lean.manufacturing.through.lean.thinking.approacha.study.on.total.quality.management.and.lean.manufacturing.through.lean.thinking.approacha.study.on.total.quality.management.and.lean.manufacturing.through.lean.thinking.approacha.study.on.total.quality.management.and.lean.manufacturing.through.lean.thinking.approacha.study.on.total.quality.management.and.lean.manufacturing.through.lean.thinking.approacha.study.on.total.quality.management.and.lean.manufacturing.through.lean.thinking.approacha.study.on.total.quality.management.and.lean.manufacturing.through.lean.thinking.approach a.study.on.total.quality.management.and.lean.manufacturing.through.lean.thinking.approacha.study.on.total.quality.management.and.lean.manufacturing.through.lean.thinking.approacha.study.on.total.quality.management.and.lean.manufacturing.through.lean.thinking.approacha.study.on.total.quality.management.and.lean.manufacturing.through.lean.thinking.approacha.study.on.total.quality.management.and.lean.manufacturing.through.lean.thinking.approacha.study.on.total.quality.management.and.lean.manufacturing.through.lean.thinking.approacha.study.on.total.quality.management.and.lean.manufacturing.through.lean.thinking.approacha.study.on.total.quality.management.and.lean.manufacturing.through.lean.thinking.approach KEY WORDS Sản xuất tin gọn (LM_ Lean Manufacturing) Phương pháp quản lý sản xuất phát triển dựa nguyên tắc công cụ hệ thống sản xuất Toyota (TPS) LM giả định mục tiêu cơng ty tối đa hóa giá trị khách hàng đồng thời loại bỏ hoạt động lãng phí sản xuất TIEU LUAN MOI download : skknchat@gmail.com a.study.on.total.quality.management.and.lean.manufacturing.through.lean.thinking.approacha.study.on.total.quality.management.and.lean.manufacturing.through.lean.thinking.approacha.study.on.total.quality.management.and.lean.manufacturing.through.lean.thinking.approacha.study.on.total.quality.management.and.lean.manufacturing.through.lean.thinking.approacha.study.on.total.quality.management.and.lean.manufacturing.through.lean.thinking.approacha.study.on.total.quality.management.and.lean.manufacturing.through.lean.thinking.approacha.study.on.total.quality.management.and.lean.manufacturing.through.lean.thinking.approacha.study.on.total.quality.management.and.lean.manufacturing.through.lean.thinking.approach a.study.on.total.quality.management.and.lean.manufacturing.through.lean.thinking.approacha.study.on.total.quality.management.and.lean.manufacturing.through.lean.thinking.approacha.study.on.total.quality.management.and.lean.manufacturing.through.lean.thinking.approacha.study.on.total.quality.management.and.lean.manufacturing.through.lean.thinking.approacha.study.on.total.quality.management.and.lean.manufacturing.through.lean.thinking.approacha.study.on.total.quality.management.and.lean.manufacturing.through.lean.thinking.approacha.study.on.total.quality.management.and.lean.manufacturing.through.lean.thinking.approacha.study.on.total.quality.management.and.lean.manufacturing.through.lean.thinking.approach KEY WORDS Hệ thống sản xuất Toyota (TPS_ Toyota Production System) TPS hoạt động dựa việc loại bỏ hồn tồn lãng phí tất khía cạnh sản xuất để theo đuổi phương pháp sản xuất tinh gọn Kaizen_ Liên tục cải tiến Nền tảng tạo nên phương pháp TPS Mọi quy trình địi hỏi phải cải tiến liên tục Just-in-time (JIT) Sản xuất "đúng sản phẩm với số lượng nơi vào thời điểm" nhằm mục tiêu "tồn kho không, thời gian chờ đợi khơng, chi phí phát triển khơng" TIEU LUAN MOI download : skknchat@gmail.com a.study.on.total.quality.management.and.lean.manufacturing.through.lean.thinking.approacha.study.on.total.quality.management.and.lean.manufacturing.through.lean.thinking.approacha.study.on.total.quality.management.and.lean.manufacturing.through.lean.thinking.approacha.study.on.total.quality.management.and.lean.manufacturing.through.lean.thinking.approacha.study.on.total.quality.management.and.lean.manufacturing.through.lean.thinking.approacha.study.on.total.quality.management.and.lean.manufacturing.through.lean.thinking.approacha.study.on.total.quality.management.and.lean.manufacturing.through.lean.thinking.approacha.study.on.total.quality.management.and.lean.manufacturing.through.lean.thinking.approach a.study.on.total.quality.management.and.lean.manufacturing.through.lean.thinking.approacha.study.on.total.quality.management.and.lean.manufacturing.through.lean.thinking.approacha.study.on.total.quality.management.and.lean.manufacturing.through.lean.thinking.approacha.study.on.total.quality.management.and.lean.manufacturing.through.lean.thinking.approacha.study.on.total.quality.management.and.lean.manufacturing.through.lean.thinking.approacha.study.on.total.quality.management.and.lean.manufacturing.through.lean.thinking.approacha.study.on.total.quality.management.and.lean.manufacturing.through.lean.thinking.approacha.study.on.total.quality.management.and.lean.manufacturing.through.lean.thinking.approach KEY WORDS Tư tinh gọn (LT _ Lean Thinking ) Là mơ hình/ triết lý kinh doanh tập trung vào việc loại bỏ lãng phí khơng hiệu LT cách suy nghĩ cách tổ chức công ty để đạt quản lý hiệu phù hợp với thách thức cạnh tranh TIEU LUAN MOI download : skknchat@gmail.com a.study.on.total.quality.management.and.lean.manufacturing.through.lean.thinking.approacha.study.on.total.quality.management.and.lean.manufacturing.through.lean.thinking.approacha.study.on.total.quality.management.and.lean.manufacturing.through.lean.thinking.approacha.study.on.total.quality.management.and.lean.manufacturing.through.lean.thinking.approacha.study.on.total.quality.management.and.lean.manufacturing.through.lean.thinking.approacha.study.on.total.quality.management.and.lean.manufacturing.through.lean.thinking.approacha.study.on.total.quality.management.and.lean.manufacturing.through.lean.thinking.approacha.study.on.total.quality.management.and.lean.manufacturing.through.lean.thinking.approach a.study.on.total.quality.management.and.lean.manufacturing.through.lean.thinking.approacha.study.on.total.quality.management.and.lean.manufacturing.through.lean.thinking.approacha.study.on.total.quality.management.and.lean.manufacturing.through.lean.thinking.approacha.study.on.total.quality.management.and.lean.manufacturing.through.lean.thinking.approacha.study.on.total.quality.management.and.lean.manufacturing.through.lean.thinking.approacha.study.on.total.quality.management.and.lean.manufacturing.through.lean.thinking.approacha.study.on.total.quality.management.and.lean.manufacturing.through.lean.thinking.approacha.study.on.total.quality.management.and.lean.manufacturing.through.lean.thinking.approach KEY WORDS Thẻ Kanban (Kanban Card) Theo dịch nghĩa tiếng Nhật, Kanban có nghĩa thẻ thị giác, với từ kan thị giác từ ban thẻ Chúng ta gọi tên Kanban theo thuật ngữ chuyên môn kinh tế “Phương pháp quản lý Kanban” Nguồn gốc Kanban xuất phát từ công ty Toyota năm 40 sử dụng sản xuất kỹ thuật Những công nhân dùng thẻ Kanban để nhắc nhở nhân viên quy trình công việc cần làm phận lắp ráp dây chuyền Ảnh chụp hệ thống Kanban nhà máy Toyota TIEU LUAN MOI download : skknchat@gmail.com a.study.on.total.quality.management.and.lean.manufacturing.through.lean.thinking.approacha.study.on.total.quality.management.and.lean.manufacturing.through.lean.thinking.approacha.study.on.total.quality.management.and.lean.manufacturing.through.lean.thinking.approacha.study.on.total.quality.management.and.lean.manufacturing.through.lean.thinking.approacha.study.on.total.quality.management.and.lean.manufacturing.through.lean.thinking.approacha.study.on.total.quality.management.and.lean.manufacturing.through.lean.thinking.approacha.study.on.total.quality.management.and.lean.manufacturing.through.lean.thinking.approacha.study.on.total.quality.management.and.lean.manufacturing.through.lean.thinking.approach a.study.on.total.quality.management.and.lean.manufacturing.through.lean.thinking.approacha.study.on.total.quality.management.and.lean.manufacturing.through.lean.thinking.approacha.study.on.total.quality.management.and.lean.manufacturing.through.lean.thinking.approacha.study.on.total.quality.management.and.lean.manufacturing.through.lean.thinking.approacha.study.on.total.quality.management.and.lean.manufacturing.through.lean.thinking.approacha.study.on.total.quality.management.and.lean.manufacturing.through.lean.thinking.approacha.study.on.total.quality.management.and.lean.manufacturing.through.lean.thinking.approacha.study.on.total.quality.management.and.lean.manufacturing.through.lean.thinking.approach TQM Khơng có cải tiến hữu hình, u cầu tài ngun, khái niệm khơng rõ ràng PHÊ BÌNH LEAN Gây tắc nghẽn chuỗi cung ứng TIEU LUAN MOI download : skknchat@gmail.com a.study.on.total.quality.management.and.lean.manufacturing.through.lean.thinking.approacha.study.on.total.quality.management.and.lean.manufacturing.through.lean.thinking.approacha.study.on.total.quality.management.and.lean.manufacturing.through.lean.thinking.approacha.study.on.total.quality.management.and.lean.manufacturing.through.lean.thinking.approacha.study.on.total.quality.management.and.lean.manufacturing.through.lean.thinking.approacha.study.on.total.quality.management.and.lean.manufacturing.through.lean.thinking.approacha.study.on.total.quality.management.and.lean.manufacturing.through.lean.thinking.approacha.study.on.total.quality.management.and.lean.manufacturing.through.lean.thinking.approach a.study.on.total.quality.management.and.lean.manufacturing.through.lean.thinking.approacha.study.on.total.quality.management.and.lean.manufacturing.through.lean.thinking.approacha.study.on.total.quality.management.and.lean.manufacturing.through.lean.thinking.approacha.study.on.total.quality.management.and.lean.manufacturing.through.lean.thinking.approacha.study.on.total.quality.management.and.lean.manufacturing.through.lean.thinking.approacha.study.on.total.quality.management.and.lean.manufacturing.through.lean.thinking.approacha.study.on.total.quality.management.and.lean.manufacturing.through.lean.thinking.approacha.study.on.total.quality.management.and.lean.manufacturing.through.lean.thinking.approach Scientific Methods for Performance Measurement and Improvement Analysis of Customer Requirement Improvement Teams Quality Inverventions Basic Assumption Employees and the quality of their work Process Management Techniques Organization as Systems Supplier Partnerships Learning and Continuous Improvement Change Principles The Analysis Focus on Processes Management by Fact TIEU LUAN MOI download : skknchat@gmail.com a.study.on.total.quality.management.and.lean.manufacturing.through.lean.thinking.approacha.study.on.total.quality.management.and.lean.manufacturing.through.lean.thinking.approacha.study.on.total.quality.management.and.lean.manufacturing.through.lean.thinking.approacha.study.on.total.quality.management.and.lean.manufacturing.through.lean.thinking.approacha.study.on.total.quality.management.and.lean.manufacturing.through.lean.thinking.approacha.study.on.total.quality.management.and.lean.manufacturing.through.lean.thinking.approacha.study.on.total.quality.management.and.lean.manufacturing.through.lean.thinking.approacha.study.on.total.quality.management.and.lean.manufacturing.through.lean.thinking.approach a.study.on.total.quality.management.and.lean.manufacturing.through.lean.thinking.approacha.study.on.total.quality.management.and.lean.manufacturing.through.lean.thinking.approacha.study.on.total.quality.management.and.lean.manufacturing.through.lean.thinking.approacha.study.on.total.quality.management.and.lean.manufacturing.through.lean.thinking.approacha.study.on.total.quality.management.and.lean.manufacturing.through.lean.thinking.approacha.study.on.total.quality.management.and.lean.manufacturing.through.lean.thinking.approacha.study.on.total.quality.management.and.lean.manufacturing.through.lean.thinking.approacha.study.on.total.quality.management.and.lean.manufacturing.through.lean.thinking.approach Basic Assumption ( Giả thuyết ) TQM Quality (Chất lượng) LEAN Trọng tâm JIT cải tiến liên tục - Loại bỏ lãng phí Độ xác “waste muda” có dạng xác định Ohno 1988 TIEU LUAN MOI download : skknchat@gmail.com Trọng tâm loại bỏ chi phí Độ xác "chi phí" theo chi phí chất lượng (poor-quality-cost) bao gồm thứ loại bỏ thơng qua cải tiến a.study.on.total.quality.management.and.lean.manufacturing.through.lean.thinking.approacha.study.on.total.quality.management.and.lean.manufacturing.through.lean.thinking.approacha.study.on.total.quality.management.and.lean.manufacturing.through.lean.thinking.approacha.study.on.total.quality.management.and.lean.manufacturing.through.lean.thinking.approacha.study.on.total.quality.management.and.lean.manufacturing.through.lean.thinking.approacha.study.on.total.quality.management.and.lean.manufacturing.through.lean.thinking.approacha.study.on.total.quality.management.and.lean.manufacturing.through.lean.thinking.approacha.study.on.total.quality.management.and.lean.manufacturing.through.lean.thinking.approach a.study.on.total.quality.management.and.lean.manufacturing.through.lean.thinking.approacha.study.on.total.quality.management.and.lean.manufacturing.through.lean.thinking.approacha.study.on.total.quality.management.and.lean.manufacturing.through.lean.thinking.approacha.study.on.total.quality.management.and.lean.manufacturing.through.lean.thinking.approacha.study.on.total.quality.management.and.lean.manufacturing.through.lean.thinking.approacha.study.on.total.quality.management.and.lean.manufacturing.through.lean.thinking.approacha.study.on.total.quality.management.and.lean.manufacturing.through.lean.thinking.approacha.study.on.total.quality.management.and.lean.manufacturing.through.lean.thinking.approach Basic Assumption ( Giả thuyết ) Employees and the quality of their work (Nhân viên chất lượng làm việc họ) LEAN TQM Ít quan tâm đến quan điểm nhân viên Không kỳ vọng vào nhân viên để tạo chất lượng cao Hỗ trợ nhân viên sản xuất sản phẩm có chất lượng cao TIEU LUAN MOI download : skknchat@gmail.com a.study.on.total.quality.management.and.lean.manufacturing.through.lean.thinking.approacha.study.on.total.quality.management.and.lean.manufacturing.through.lean.thinking.approacha.study.on.total.quality.management.and.lean.manufacturing.through.lean.thinking.approacha.study.on.total.quality.management.and.lean.manufacturing.through.lean.thinking.approacha.study.on.total.quality.management.and.lean.manufacturing.through.lean.thinking.approacha.study.on.total.quality.management.and.lean.manufacturing.through.lean.thinking.approacha.study.on.total.quality.management.and.lean.manufacturing.through.lean.thinking.approacha.study.on.total.quality.management.and.lean.manufacturing.through.lean.thinking.approach a.study.on.total.quality.management.and.lean.manufacturing.through.lean.thinking.approacha.study.on.total.quality.management.and.lean.manufacturing.through.lean.thinking.approacha.study.on.total.quality.management.and.lean.manufacturing.through.lean.thinking.approacha.study.on.total.quality.management.and.lean.manufacturing.through.lean.thinking.approacha.study.on.total.quality.management.and.lean.manufacturing.through.lean.thinking.approacha.study.on.total.quality.management.and.lean.manufacturing.through.lean.thinking.approacha.study.on.total.quality.management.and.lean.manufacturing.through.lean.thinking.approacha.study.on.total.quality.management.and.lean.manufacturing.through.lean.thinking.approach Basic Assumption ( Giả thuyết ) Organization as Systems (Tổ chức hệ thống) TQM LEAN Nhấn mạnh chuỗi cung ứng Hoạt động sản xuất nội phần chuỗi giá trị Nhấn mạnh cấu trúc bên tích hợp phận tổ chức TIEU LUAN MOI download : skknchat@gmail.com 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a.study.on.total.quality.management.and.lean.manufacturing.through.lean.thinking.approacha.study.on.total.quality.management.and.lean.manufacturing.through.lean.thinking.approacha.study.on.total.quality.management.and.lean.manufacturing.through.lean.thinking.approacha.study.on.total.quality.management.and.lean.manufacturing.through.lean.thinking.approacha.study.on.total.quality.management.and.lean.manufacturing.through.lean.thinking.approacha.study.on.total.quality.management.and.lean.manufacturing.through.lean.thinking.approacha.study.on.total.quality.management.and.lean.manufacturing.through.lean.thinking.approacha.study.on.total.quality.management.and.lean.manufacturing.through.lean.thinking.approach Change Principles Focus on Processes ( Thay đổi nguyên tắc ) (Tập trung vào quy trình) Tập trung phân tích quy trình đào tạo nhân viên LEAN : “ Chuỗi giá trị” ưu tiên “ quy trình” TQM gọi quy trình hoạt động phụ TIEU LUAN MOI download : skknchat@gmail.com 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