A STUDY ON TOTAL QUALITY MANAGEMENT AND LEAN MANUFACTURING THROUGH LEAN THINKING APPROACH

CASE A STUDY ON TOTAL QUALITY MANAGEMENT AND LEAN MANUFACTURING: THROUGH LEAN THINKING APPROACH Alireza Anvari, Yusof Ismail and Seyed Mohammad Hossein Hojjati_2011 Nhóm NHĨM Trương Khánh Linh Hồ Thị Mỹ Diệu Đinh Thị Cẩm Nhung Võ Thị Tố Vân Nguyễn Thị Kim Thi MỤC TIÊU CỦA BÀI NGHIÊN CỨU So sánh QT chất lượng toàn diện Sản xuất tinh gọn thông qua phương pháp tư tinh gọn PHƯƠNG PHÁP NGHIÊN CỨU SO SÁNH Comparative Study Xây dựng tiêu chí so sánh/ đánh giá phù hợp Hệ thống lý thuyết, sở tảng liên quan đối tượng so sánh Đưa nhận định logic, khách quan A.STUDY.ON.TOTAL.QUALITY.MANAGEMENT.AND.LEAN.MANUFACTURING.THROUGH.LEAN.THINKING.APPROACHA.STUDY.ON.TOTAL.QUALITY.MANAGEMENT.AND.LEAN.MANUFACTURING.THROUGH.LEAN.THINKING.APPROACHA.STUDY.ON.TOTAL.QUALITY.MANAGEMENT.AND.LEAN.MANUFACTURING.THROUGH.LEAN.THINKING.APPROACHA.STUDY.ON.TOTAL.QUALITY.MANAGEMENT.AND.LEAN.MANUFACTURING.THROUGH.LEAN.THINKING.APPROACHA.STUDY.ON.TOTAL.QUALITY.MANAGEMENT.AND.LEAN.MANUFACTURING.THROUGH.LEAN.THINKING.APPROACHA.STUDY.ON.TOTAL.QUALITY.MANAGEMENT.AND.LEAN.MANUFACTURING.THROUGH.LEAN.THINKING.APPROACHA.STUDY.ON.TOTAL.QUALITY.MANAGEMENT.AND.LEAN.MANUFACTURING.THROUGH.LEAN.THINKING.APPROACHA.STUDY.ON.TOTAL.QUALITY.MANAGEMENT.AND.LEAN.MANUFACTURING.THROUGH.LEAN.THINKING.APPROACH A.STUDY.ON.TOTAL.QUALITY.MANAGEMENT.AND.LEAN.MANUFACTURING.THROUGH.LEAN.THINKING.APPROACHA.STUDY.ON.TOTAL.QUALITY.MANAGEMENT.AND.LEAN.MANUFACTURING.THROUGH.LEAN.THINKING.APPROACHA.STUDY.ON.TOTAL.QUALITY.MANAGEMENT.AND.LEAN.MANUFACTURING.THROUGH.LEAN.THINKING.APPROACHA.STUDY.ON.TOTAL.QUALITY.MANAGEMENT.AND.LEAN.MANUFACTURING.THROUGH.LEAN.THINKING.APPROACHA.STUDY.ON.TOTAL.QUALITY.MANAGEMENT.AND.LEAN.MANUFACTURING.THROUGH.LEAN.THINKING.APPROACHA.STUDY.ON.TOTAL.QUALITY.MANAGEMENT.AND.LEAN.MANUFACTURING.THROUGH.LEAN.THINKING.APPROACHA.STUDY.ON.TOTAL.QUALITY.MANAGEMENT.AND.LEAN.MANUFACTURING.THROUGH.LEAN.THINKING.APPROACHA.STUDY.ON.TOTAL.QUALITY.MANAGEMENT.AND.LEAN.MANUFACTURING.THROUGH.LEAN.THINKING.APPROACH NỘI DUNG TRÌNH BÀY I KEY WORDS II PHÂN TÍCH NỘI DUNG TRONG CASE STUDY III HÀM Ý KHOA HỌC VÀ KẾT LUẬN A.STUDY.ON.TOTAL.QUALITY.MANAGEMENT.AND.LEAN.MANUFACTURING.THROUGH.LEAN.THINKING.APPROACHA.STUDY.ON.TOTAL.QUALITY.MANAGEMENT.AND.LEAN.MANUFACTURING.THROUGH.LEAN.THINKING.APPROACHA.STUDY.ON.TOTAL.QUALITY.MANAGEMENT.AND.LEAN.MANUFACTURING.THROUGH.LEAN.THINKING.APPROACHA.STUDY.ON.TOTAL.QUALITY.MANAGEMENT.AND.LEAN.MANUFACTURING.THROUGH.LEAN.THINKING.APPROACHA.STUDY.ON.TOTAL.QUALITY.MANAGEMENT.AND.LEAN.MANUFACTURING.THROUGH.LEAN.THINKING.APPROACHA.STUDY.ON.TOTAL.QUALITY.MANAGEMENT.AND.LEAN.MANUFACTURING.THROUGH.LEAN.THINKING.APPROACHA.STUDY.ON.TOTAL.QUALITY.MANAGEMENT.AND.LEAN.MANUFACTURING.THROUGH.LEAN.THINKING.APPROACHA.STUDY.ON.TOTAL.QUALITY.MANAGEMENT.AND.LEAN.MANUFACTURING.THROUGH.LEAN.THINKING.APPROACH A.STUDY.ON.TOTAL.QUALITY.MANAGEMENT.AND.LEAN.MANUFACTURING.THROUGH.LEAN.THINKING.APPROACHA.STUDY.ON.TOTAL.QUALITY.MANAGEMENT.AND.LEAN.MANUFACTURING.THROUGH.LEAN.THINKING.APPROACHA.STUDY.ON.TOTAL.QUALITY.MANAGEMENT.AND.LEAN.MANUFACTURING.THROUGH.LEAN.THINKING.APPROACHA.STUDY.ON.TOTAL.QUALITY.MANAGEMENT.AND.LEAN.MANUFACTURING.THROUGH.LEAN.THINKING.APPROACHA.STUDY.ON.TOTAL.QUALITY.MANAGEMENT.AND.LEAN.MANUFACTURING.THROUGH.LEAN.THINKING.APPROACHA.STUDY.ON.TOTAL.QUALITY.MANAGEMENT.AND.LEAN.MANUFACTURING.THROUGH.LEAN.THINKING.APPROACHA.STUDY.ON.TOTAL.QUALITY.MANAGEMENT.AND.LEAN.MANUFACTURING.THROUGH.LEAN.THINKING.APPROACHA.STUDY.ON.TOTAL.QUALITY.MANAGEMENT.AND.LEAN.MANUFACTURING.THROUGH.LEAN.THINKING.APPROACH KEY WORDS Quản trị chất lượng toàn diện (TQM_ Total Quality Management) Phương pháp quản lý giai đoạn phát triển để tìm kiếm hội cải tiến TQM tập trung vào việc kiểm sốt quy trìnnh sản xuất kinh doanh hài lòng khách hàng A.STUDY.ON.TOTAL.QUALITY.MANAGEMENT.AND.LEAN.MANUFACTURING.THROUGH.LEAN.THINKING.APPROACHA.STUDY.ON.TOTAL.QUALITY.MANAGEMENT.AND.LEAN.MANUFACTURING.THROUGH.LEAN.THINKING.APPROACHA.STUDY.ON.TOTAL.QUALITY.MANAGEMENT.AND.LEAN.MANUFACTURING.THROUGH.LEAN.THINKING.APPROACHA.STUDY.ON.TOTAL.QUALITY.MANAGEMENT.AND.LEAN.MANUFACTURING.THROUGH.LEAN.THINKING.APPROACHA.STUDY.ON.TOTAL.QUALITY.MANAGEMENT.AND.LEAN.MANUFACTURING.THROUGH.LEAN.THINKING.APPROACHA.STUDY.ON.TOTAL.QUALITY.MANAGEMENT.AND.LEAN.MANUFACTURING.THROUGH.LEAN.THINKING.APPROACHA.STUDY.ON.TOTAL.QUALITY.MANAGEMENT.AND.LEAN.MANUFACTURING.THROUGH.LEAN.THINKING.APPROACHA.STUDY.ON.TOTAL.QUALITY.MANAGEMENT.AND.LEAN.MANUFACTURING.THROUGH.LEAN.THINKING.APPROACH A.STUDY.ON.TOTAL.QUALITY.MANAGEMENT.AND.LEAN.MANUFACTURING.THROUGH.LEAN.THINKING.APPROACHA.STUDY.ON.TOTAL.QUALITY.MANAGEMENT.AND.LEAN.MANUFACTURING.THROUGH.LEAN.THINKING.APPROACHA.STUDY.ON.TOTAL.QUALITY.MANAGEMENT.AND.LEAN.MANUFACTURING.THROUGH.LEAN.THINKING.APPROACHA.STUDY.ON.TOTAL.QUALITY.MANAGEMENT.AND.LEAN.MANUFACTURING.THROUGH.LEAN.THINKING.APPROACHA.STUDY.ON.TOTAL.QUALITY.MANAGEMENT.AND.LEAN.MANUFACTURING.THROUGH.LEAN.THINKING.APPROACHA.STUDY.ON.TOTAL.QUALITY.MANAGEMENT.AND.LEAN.MANUFACTURING.THROUGH.LEAN.THINKING.APPROACHA.STUDY.ON.TOTAL.QUALITY.MANAGEMENT.AND.LEAN.MANUFACTURING.THROUGH.LEAN.THINKING.APPROACHA.STUDY.ON.TOTAL.QUALITY.MANAGEMENT.AND.LEAN.MANUFACTURING.THROUGH.LEAN.THINKING.APPROACH KEY WORDS Sản xuất tin gọn (LM_ Lean Manufacturing) Phương pháp quản lý sản xuất phát triển dựa nguyên tắc công cụ hệ thống sản xuất Toyota (TPS) LM giả định mục tiêu cơng ty tối đa hóa giá trị khách hàng đồng thời loại bỏ hoạt động lãng phí sản xuất Change Principles Learning and Continuous Improvement A.STUDY.ON.TOTAL.QUALITY.MANAGEMENT.AND.LEAN.MANUFACTURING.THROUGH.LEAN.THINKING.APPROACHA.STUDY.ON.TOTAL.QUALITY.MANAGEMENT.AND.LEAN.MANUFACTURING.THROUGH.LEAN.THINKING.APPROACHA.STUDY.ON.TOTAL.QUALITY.MANAGEMENT.AND.LEAN.MANUFACTURING.THROUGH.LEAN.THINKING.APPROACHA.STUDY.ON.TOTAL.QUALITY.MANAGEMENT.AND.LEAN.MANUFACTURING.THROUGH.LEAN.THINKING.APPROACHA.STUDY.ON.TOTAL.QUALITY.MANAGEMENT.AND.LEAN.MANUFACTURING.THROUGH.LEAN.THINKING.APPROACHA.STUDY.ON.TOTAL.QUALITY.MANAGEMENT.AND.LEAN.MANUFACTURING.THROUGH.LEAN.THINKING.APPROACHA.STUDY.ON.TOTAL.QUALITY.MANAGEMENT.AND.LEAN.MANUFACTURING.THROUGH.LEAN.THINKING.APPROACHA.STUDY.ON.TOTAL.QUALITY.MANAGEMENT.AND.LEAN.MANUFACTURING.THROUGH.LEAN.THINKING.APPROACH ( Thay đổi nguyên tắc ) (Học tập cải tiến liên tục) LEAN : tiêu chuẩn hóa cơng việc học tập tập thể TQM : sáng tạo nổ lực cá nhân A.STUDY.ON.TOTAL.QUALITY.MANAGEMENT.AND.LEAN.MANUFACTURING.THROUGH.LEAN.THINKING.APPROACHA.STUDY.ON.TOTAL.QUALITY.MANAGEMENT.AND.LEAN.MANUFACTURING.THROUGH.LEAN.THINKING.APPROACHA.STUDY.ON.TOTAL.QUALITY.MANAGEMENT.AND.LEAN.MANUFACTURING.THROUGH.LEAN.THINKING.APPROACHA.STUDY.ON.TOTAL.QUALITY.MANAGEMENT.AND.LEAN.MANUFACTURING.THROUGH.LEAN.THINKING.APPROACHA.STUDY.ON.TOTAL.QUALITY.MANAGEMENT.AND.LEAN.MANUFACTURING.THROUGH.LEAN.THINKING.APPROACHA.STUDY.ON.TOTAL.QUALITY.MANAGEMENT.AND.LEAN.MANUFACTURING.THROUGH.LEAN.THINKING.APPROACHA.STUDY.ON.TOTAL.QUALITY.MANAGEMENT.AND.LEAN.MANUFACTURING.THROUGH.LEAN.THINKING.APPROACHA.STUDY.ON.TOTAL.QUALITY.MANAGEMENT.AND.LEAN.MANUFACTURING.THROUGH.LEAN.THINKING.APPROACH A.STUDY.ON.TOTAL.QUALITY.MANAGEMENT.AND.LEAN.MANUFACTURING.THROUGH.LEAN.THINKING.APPROACHA.STUDY.ON.TOTAL.QUALITY.MANAGEMENT.AND.LEAN.MANUFACTURING.THROUGH.LEAN.THINKING.APPROACHA.STUDY.ON.TOTAL.QUALITY.MANAGEMENT.AND.LEAN.MANUFACTURING.THROUGH.LEAN.THINKING.APPROACHA.STUDY.ON.TOTAL.QUALITY.MANAGEMENT.AND.LEAN.MANUFACTURING.THROUGH.LEAN.THINKING.APPROACHA.STUDY.ON.TOTAL.QUALITY.MANAGEMENT.AND.LEAN.MANUFACTURING.THROUGH.LEAN.THINKING.APPROACHA.STUDY.ON.TOTAL.QUALITY.MANAGEMENT.AND.LEAN.MANUFACTURING.THROUGH.LEAN.THINKING.APPROACHA.STUDY.ON.TOTAL.QUALITY.MANAGEMENT.AND.LEAN.MANUFACTURING.THROUGH.LEAN.THINKING.APPROACHA.STUDY.ON.TOTAL.QUALITY.MANAGEMENT.AND.LEAN.MANUFACTURING.THROUGH.LEAN.THINKING.APPROACH Inverventions ( Các biện pháp can thiệp) Analysis of customer requirement Supplier partnership Supplier partnership (Phân tích yêu cầu khách hàng) (Quan hệ đối tác với nhà cung cấp) (Nhóm cải tiến) A.STUDY.ON.TOTAL.QUALITY.MANAGEMENT.AND.LEAN.MANUFACTURING.THROUGH.LEAN.THINKING.APPROACHA.STUDY.ON.TOTAL.QUALITY.MANAGEMENT.AND.LEAN.MANUFACTURING.THROUGH.LEAN.THINKING.APPROACHA.STUDY.ON.TOTAL.QUALITY.MANAGEMENT.AND.LEAN.MANUFACTURING.THROUGH.LEAN.THINKING.APPROACHA.STUDY.ON.TOTAL.QUALITY.MANAGEMENT.AND.LEAN.MANUFACTURING.THROUGH.LEAN.THINKING.APPROACHA.STUDY.ON.TOTAL.QUALITY.MANAGEMENT.AND.LEAN.MANUFACTURING.THROUGH.LEAN.THINKING.APPROACHA.STUDY.ON.TOTAL.QUALITY.MANAGEMENT.AND.LEAN.MANUFACTURING.THROUGH.LEAN.THINKING.APPROACHA.STUDY.ON.TOTAL.QUALITY.MANAGEMENT.AND.LEAN.MANUFACTURING.THROUGH.LEAN.THINKING.APPROACHA.STUDY.ON.TOTAL.QUALITY.MANAGEMENT.AND.LEAN.MANUFACTURING.THROUGH.LEAN.THINKING.APPROACH A.STUDY.ON.TOTAL.QUALITY.MANAGEMENT.AND.LEAN.MANUFACTURING.THROUGH.LEAN.THINKING.APPROACHA.STUDY.ON.TOTAL.QUALITY.MANAGEMENT.AND.LEAN.MANUFACTURING.THROUGH.LEAN.THINKING.APPROACHA.STUDY.ON.TOTAL.QUALITY.MANAGEMENT.AND.LEAN.MANUFACTURING.THROUGH.LEAN.THINKING.APPROACHA.STUDY.ON.TOTAL.QUALITY.MANAGEMENT.AND.LEAN.MANUFACTURING.THROUGH.LEAN.THINKING.APPROACHA.STUDY.ON.TOTAL.QUALITY.MANAGEMENT.AND.LEAN.MANUFACTURING.THROUGH.LEAN.THINKING.APPROACHA.STUDY.ON.TOTAL.QUALITY.MANAGEMENT.AND.LEAN.MANUFACTURING.THROUGH.LEAN.THINKING.APPROACHA.STUDY.ON.TOTAL.QUALITY.MANAGEMENT.AND.LEAN.MANUFACTURING.THROUGH.LEAN.THINKING.APPROACHA.STUDY.ON.TOTAL.QUALITY.MANAGEMENT.AND.LEAN.MANUFACTURING.THROUGH.LEAN.THINKING.APPROACH Inverventions ( Các biện pháp can thiệp) Scientific methods for performance measurement and improvement (Các phương pháp khoa học để đo lường cải thiện hiệu suất) Process management techniques (Kỹ thuật quản lý quy trình) A.STUDY.ON.TOTAL.QUALITY.MANAGEMENT.AND.LEAN.MANUFACTURING.THROUGH.LEAN.THINKING.APPROACHA.STUDY.ON.TOTAL.QUALITY.MANAGEMENT.AND.LEAN.MANUFACTURING.THROUGH.LEAN.THINKING.APPROACHA.STUDY.ON.TOTAL.QUALITY.MANAGEMENT.AND.LEAN.MANUFACTURING.THROUGH.LEAN.THINKING.APPROACHA.STUDY.ON.TOTAL.QUALITY.MANAGEMENT.AND.LEAN.MANUFACTURING.THROUGH.LEAN.THINKING.APPROACHA.STUDY.ON.TOTAL.QUALITY.MANAGEMENT.AND.LEAN.MANUFACTURING.THROUGH.LEAN.THINKING.APPROACHA.STUDY.ON.TOTAL.QUALITY.MANAGEMENT.AND.LEAN.MANUFACTURING.THROUGH.LEAN.THINKING.APPROACHA.STUDY.ON.TOTAL.QUALITY.MANAGEMENT.AND.LEAN.MANUFACTURING.THROUGH.LEAN.THINKING.APPROACHA.STUDY.ON.TOTAL.QUALITY.MANAGEMENT.AND.LEAN.MANUFACTURING.THROUGH.LEAN.THINKING.APPROACH A.STUDY.ON.TOTAL.QUALITY.MANAGEMENT.AND.LEAN.MANUFACTURING.THROUGH.LEAN.THINKING.APPROACHA.STUDY.ON.TOTAL.QUALITY.MANAGEMENT.AND.LEAN.MANUFACTURING.THROUGH.LEAN.THINKING.APPROACHA.STUDY.ON.TOTAL.QUALITY.MANAGEMENT.AND.LEAN.MANUFACTURING.THROUGH.LEAN.THINKING.APPROACHA.STUDY.ON.TOTAL.QUALITY.MANAGEMENT.AND.LEAN.MANUFACTURING.THROUGH.LEAN.THINKING.APPROACHA.STUDY.ON.TOTAL.QUALITY.MANAGEMENT.AND.LEAN.MANUFACTURING.THROUGH.LEAN.THINKING.APPROACHA.STUDY.ON.TOTAL.QUALITY.MANAGEMENT.AND.LEAN.MANUFACTURING.THROUGH.LEAN.THINKING.APPROACHA.STUDY.ON.TOTAL.QUALITY.MANAGEMENT.AND.LEAN.MANUFACTURING.THROUGH.LEAN.THINKING.APPROACHA.STUDY.ON.TOTAL.QUALITY.MANAGEMENT.AND.LEAN.MANUFACTURING.THROUGH.LEAN.THINKING.APPROACH KẾT LUẬN KẾT LUẬN CỦA NGHIÊN CỨU Mặc dù có nguồn gốc, Lean TQM phát triển theo hướng khác Khơng có điểm chung rõ ràng LM TQM từ LM cải tiến thành LT 125 100 75 50 25 It It It It It A.STUDY.ON.TOTAL.QUALITY.MANAGEMENT.AND.LEAN.MANUFACTURING.THROUGH.LEAN.THINKING.APPROACHA.STUDY.ON.TOTAL.QUALITY.MANAGEMENT.AND.LEAN.MANUFACTURING.THROUGH.LEAN.THINKING.APPROACHA.STUDY.ON.TOTAL.QUALITY.MANAGEMENT.AND.LEAN.MANUFACTURING.THROUGH.LEAN.THINKING.APPROACHA.STUDY.ON.TOTAL.QUALITY.MANAGEMENT.AND.LEAN.MANUFACTURING.THROUGH.LEAN.THINKING.APPROACHA.STUDY.ON.TOTAL.QUALITY.MANAGEMENT.AND.LEAN.MANUFACTURING.THROUGH.LEAN.THINKING.APPROACHA.STUDY.ON.TOTAL.QUALITY.MANAGEMENT.AND.LEAN.MANUFACTURING.THROUGH.LEAN.THINKING.APPROACHA.STUDY.ON.TOTAL.QUALITY.MANAGEMENT.AND.LEAN.MANUFACTURING.THROUGH.LEAN.THINKING.APPROACHA.STUDY.ON.TOTAL.QUALITY.MANAGEMENT.AND.LEAN.MANUFACTURING.THROUGH.LEAN.THINKING.APPROACH A.STUDY.ON.TOTAL.QUALITY.MANAGEMENT.AND.LEAN.MANUFACTURING.THROUGH.LEAN.THINKING.APPROACHA.STUDY.ON.TOTAL.QUALITY.MANAGEMENT.AND.LEAN.MANUFACTURING.THROUGH.LEAN.THINKING.APPROACHA.STUDY.ON.TOTAL.QUALITY.MANAGEMENT.AND.LEAN.MANUFACTURING.THROUGH.LEAN.THINKING.APPROACHA.STUDY.ON.TOTAL.QUALITY.MANAGEMENT.AND.LEAN.MANUFACTURING.THROUGH.LEAN.THINKING.APPROACHA.STUDY.ON.TOTAL.QUALITY.MANAGEMENT.AND.LEAN.MANUFACTURING.THROUGH.LEAN.THINKING.APPROACHA.STUDY.ON.TOTAL.QUALITY.MANAGEMENT.AND.LEAN.MANUFACTURING.THROUGH.LEAN.THINKING.APPROACHA.STUDY.ON.TOTAL.QUALITY.MANAGEMENT.AND.LEAN.MANUFACTURING.THROUGH.LEAN.THINKING.APPROACHA.STUDY.ON.TOTAL.QUALITY.MANAGEMENT.AND.LEAN.MANUFACTURING.THROUGH.LEAN.THINKING.APPROACH Hàm ý quản trị Giúp hiểu rõ công cụ, nguyên tắc vận hành hai phương pháp quản lý Lean TQM Từ áp dụng phương pháp vào ngành nghề sản xuất để đạt mục tiêu giảm lãng phí, nâng cao chất lượng phát huy tốt A.STUDY.ON.TOTAL.QUALITY.MANAGEMENT.AND.LEAN.MANUFACTURING.THROUGH.LEAN.THINKING.APPROACHA.STUDY.ON.TOTAL.QUALITY.MANAGEMENT.AND.LEAN.MANUFACTURING.THROUGH.LEAN.THINKING.APPROACHA.STUDY.ON.TOTAL.QUALITY.MANAGEMENT.AND.LEAN.MANUFACTURING.THROUGH.LEAN.THINKING.APPROACHA.STUDY.ON.TOTAL.QUALITY.MANAGEMENT.AND.LEAN.MANUFACTURING.THROUGH.LEAN.THINKING.APPROACHA.STUDY.ON.TOTAL.QUALITY.MANAGEMENT.AND.LEAN.MANUFACTURING.THROUGH.LEAN.THINKING.APPROACHA.STUDY.ON.TOTAL.QUALITY.MANAGEMENT.AND.LEAN.MANUFACTURING.THROUGH.LEAN.THINKING.APPROACHA.STUDY.ON.TOTAL.QUALITY.MANAGEMENT.AND.LEAN.MANUFACTURING.THROUGH.LEAN.THINKING.APPROACHA.STUDY.ON.TOTAL.QUALITY.MANAGEMENT.AND.LEAN.MANUFACTURING.THROUGH.LEAN.THINKING.APPROACH A.STUDY.ON.TOTAL.QUALITY.MANAGEMENT.AND.LEAN.MANUFACTURING.THROUGH.LEAN.THINKING.APPROACHA.STUDY.ON.TOTAL.QUALITY.MANAGEMENT.AND.LEAN.MANUFACTURING.THROUGH.LEAN.THINKING.APPROACHA.STUDY.ON.TOTAL.QUALITY.MANAGEMENT.AND.LEAN.MANUFACTURING.THROUGH.LEAN.THINKING.APPROACHA.STUDY.ON.TOTAL.QUALITY.MANAGEMENT.AND.LEAN.MANUFACTURING.THROUGH.LEAN.THINKING.APPROACHA.STUDY.ON.TOTAL.QUALITY.MANAGEMENT.AND.LEAN.MANUFACTURING.THROUGH.LEAN.THINKING.APPROACHA.STUDY.ON.TOTAL.QUALITY.MANAGEMENT.AND.LEAN.MANUFACTURING.THROUGH.LEAN.THINKING.APPROACHA.STUDY.ON.TOTAL.QUALITY.MANAGEMENT.AND.LEAN.MANUFACTURING.THROUGH.LEAN.THINKING.APPROACHA.STUDY.ON.TOTAL.QUALITY.MANAGEMENT.AND.LEAN.MANUFACTURING.THROUGH.LEAN.THINKING.APPROACH Hàm ý quản trị Các sở lý thuyết hai phương pháp quản lý chất lượng Lean TQM đưa vào làm tảng cho nghiên cứu sau A.STUDY.ON.TOTAL.QUALITY.MANAGEMENT.AND.LEAN.MANUFACTURING.THROUGH.LEAN.THINKING.APPROACHA.STUDY.ON.TOTAL.QUALITY.MANAGEMENT.AND.LEAN.MANUFACTURING.THROUGH.LEAN.THINKING.APPROACHA.STUDY.ON.TOTAL.QUALITY.MANAGEMENT.AND.LEAN.MANUFACTURING.THROUGH.LEAN.THINKING.APPROACHA.STUDY.ON.TOTAL.QUALITY.MANAGEMENT.AND.LEAN.MANUFACTURING.THROUGH.LEAN.THINKING.APPROACHA.STUDY.ON.TOTAL.QUALITY.MANAGEMENT.AND.LEAN.MANUFACTURING.THROUGH.LEAN.THINKING.APPROACHA.STUDY.ON.TOTAL.QUALITY.MANAGEMENT.AND.LEAN.MANUFACTURING.THROUGH.LEAN.THINKING.APPROACHA.STUDY.ON.TOTAL.QUALITY.MANAGEMENT.AND.LEAN.MANUFACTURING.THROUGH.LEAN.THINKING.APPROACHA.STUDY.ON.TOTAL.QUALITY.MANAGEMENT.AND.LEAN.MANUFACTURING.THROUGH.LEAN.THINKING.APPROACH A.STUDY.ON.TOTAL.QUALITY.MANAGEMENT.AND.LEAN.MANUFACTURING.THROUGH.LEAN.THINKING.APPROACHA.STUDY.ON.TOTAL.QUALITY.MANAGEMENT.AND.LEAN.MANUFACTURING.THROUGH.LEAN.THINKING.APPROACHA.STUDY.ON.TOTAL.QUALITY.MANAGEMENT.AND.LEAN.MANUFACTURING.THROUGH.LEAN.THINKING.APPROACHA.STUDY.ON.TOTAL.QUALITY.MANAGEMENT.AND.LEAN.MANUFACTURING.THROUGH.LEAN.THINKING.APPROACHA.STUDY.ON.TOTAL.QUALITY.MANAGEMENT.AND.LEAN.MANUFACTURING.THROUGH.LEAN.THINKING.APPROACHA.STUDY.ON.TOTAL.QUALITY.MANAGEMENT.AND.LEAN.MANUFACTURING.THROUGH.LEAN.THINKING.APPROACHA.STUDY.ON.TOTAL.QUALITY.MANAGEMENT.AND.LEAN.MANUFACTURING.THROUGH.LEAN.THINKING.APPROACHA.STUDY.ON.TOTAL.QUALITY.MANAGEMENT.AND.LEAN.MANUFACTURING.THROUGH.LEAN.THINKING.APPROACH CẢM NHẬN CỦA NHÓM VỀ CASE STUDY Cách tiếp cận nghiên cứu chưa thật đem lại hiệu A.STUDY.ON.TOTAL.QUALITY.MANAGEMENT.AND.LEAN.MANUFACTURING.THROUGH.LEAN.THINKING.APPROACHA.STUDY.ON.TOTAL.QUALITY.MANAGEMENT.AND.LEAN.MANUFACTURING.THROUGH.LEAN.THINKING.APPROACHA.STUDY.ON.TOTAL.QUALITY.MANAGEMENT.AND.LEAN.MANUFACTURING.THROUGH.LEAN.THINKING.APPROACHA.STUDY.ON.TOTAL.QUALITY.MANAGEMENT.AND.LEAN.MANUFACTURING.THROUGH.LEAN.THINKING.APPROACHA.STUDY.ON.TOTAL.QUALITY.MANAGEMENT.AND.LEAN.MANUFACTURING.THROUGH.LEAN.THINKING.APPROACHA.STUDY.ON.TOTAL.QUALITY.MANAGEMENT.AND.LEAN.MANUFACTURING.THROUGH.LEAN.THINKING.APPROACHA.STUDY.ON.TOTAL.QUALITY.MANAGEMENT.AND.LEAN.MANUFACTURING.THROUGH.LEAN.THINKING.APPROACHA.STUDY.ON.TOTAL.QUALITY.MANAGEMENT.AND.LEAN.MANUFACTURING.THROUGH.LEAN.THINKING.APPROACH 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