Total Quality Management and Customer Loyalty: A Survey of the Quality Management

10 11648 j ajmse 20210603 11 American Journal of Management Science and Engineering 2021; 6(3) 56 62 http //www sciencepublishinggroup com/j/ajmse doi 10 11648/j ajmse 20210603 11 ISSN 2575 193X (Print); ISSN 2575 1379 (Online) Total Quality Management and Customer Loyalty A Survey of the Quality Management Thi Le Ha Nguyen University of Medicine and Pharmacy, Vietnam National University, Hanoi, Vietnam Email address To cite this article Thi Le Ha Nguyen Total Quality Management and Customer Loy[.]