PRESENTATION HUMAN RESOURCE MANAGEMENT topic HUMAN RESOURE TRAINING AND DEVELOPMENT CASESTUDY UNILEVER

THE STATE BANK OF VIETNAM MINISTRY OF EDUCATION AND TRAINING BANKING UNIVERSITY AT HO CHI MINH CITY DEPARTMENT OF BUSINESS ADMINISTRATION PRESENTATION HUMAN RESOURCE MANAGEMENT Topic: HUMAN RESOURE TRAINING AND DEVELOPMENT CASESTUDY: UNILEVER Class Code: MAG320_211_6_L07_TA Group – FLEXI Nguyễn Ngọc Như Quỳnh 030334180210 Nguyễn Thị Thảo Nhi 050606180278 Phạm Võ Thanh Thủy 050606180385 Nguyễn Ngọc Hiền Thư 050606180393 Trần Thảo Trang 050606180418 Trần Nguyễn Phương Uyên 050606180441 Lecturer: Đặng Trương Thanh Nhàn, MBA TIEU LUAN MOI download : skknchat123@gmail.com TABLE OF CONTENTS CHAPTER 1: THEORETICAL OVERVIEW 1.1 Definition of Training and Development 1.2 Methods of training and development 1.3 Training And Development Goals 1.4 The importance of training and developing human resources: CHAPTER 2: UNILEVER ANALYSIS 2.1 Overview of Unilever 2.1.1 History and development : 2.1.2 Work environment 2.1.3 Vision 2.1.4 Mission 2.2 Training strategy and development in Unilever 2.3 Training and development methods 13 CASE STUDY: LIFELONG LEARNING FEST 14 2.4 Achievements when implementing training and development employees of Unilever 15 CHAPTER 3: CONCLUSION 17 3.1 Advantages and disadvantages of Unilever's training and development activities 17 3.1.1 Advantages 17 3.1.2 Disadvantages 18 3.2 Conclusion 19 3.2.1 Overview 19 3.2.2 Solutions to improve training and development strategies 20 REFERENCES 22 TIEU LUAN MOI download : skknchat123@gmail.com PRESENTATION.HUMAN.RESOURCE.MANAGEMENT.topic.HUMAN.RESOURE.TRAINING.AND.DEVELOPMENT.CASESTUDY.UNILEVERPRESENTATION.HUMAN.RESOURCE.MANAGEMENT.topic.HUMAN.RESOURE.TRAINING.AND.DEVELOPMENT.CASESTUDY.UNILEVERPRESENTATION.HUMAN.RESOURCE.MANAGEMENT.topic.HUMAN.RESOURE.TRAINING.AND.DEVELOPMENT.CASESTUDY.UNILEVERPRESENTATION.HUMAN.RESOURCE.MANAGEMENT.topic.HUMAN.RESOURE.TRAINING.AND.DEVELOPMENT.CASESTUDY.UNILEVERPRESENTATION.HUMAN.RESOURCE.MANAGEMENT.topic.HUMAN.RESOURE.TRAINING.AND.DEVELOPMENT.CASESTUDY.UNILEVERPRESENTATION.HUMAN.RESOURCE.MANAGEMENT.topic.HUMAN.RESOURE.TRAINING.AND.DEVELOPMENT.CASESTUDY.UNILEVERPRESENTATION.HUMAN.RESOURCE.MANAGEMENT.topic.HUMAN.RESOURE.TRAINING.AND.DEVELOPMENT.CASESTUDY.UNILEVERPRESENTATION.HUMAN.RESOURCE.MANAGEMENT.topic.HUMAN.RESOURE.TRAINING.AND.DEVELOPMENT.CASESTUDY.UNILEVER PRESENTATION.HUMAN.RESOURCE.MANAGEMENT.topic.HUMAN.RESOURE.TRAINING.AND.DEVELOPMENT.CASESTUDY.UNILEVERPRESENTATION.HUMAN.RESOURCE.MANAGEMENT.topic.HUMAN.RESOURE.TRAINING.AND.DEVELOPMENT.CASESTUDY.UNILEVERPRESENTATION.HUMAN.RESOURCE.MANAGEMENT.topic.HUMAN.RESOURE.TRAINING.AND.DEVELOPMENT.CASESTUDY.UNILEVERPRESENTATION.HUMAN.RESOURCE.MANAGEMENT.topic.HUMAN.RESOURE.TRAINING.AND.DEVELOPMENT.CASESTUDY.UNILEVERPRESENTATION.HUMAN.RESOURCE.MANAGEMENT.topic.HUMAN.RESOURE.TRAINING.AND.DEVELOPMENT.CASESTUDY.UNILEVERPRESENTATION.HUMAN.RESOURCE.MANAGEMENT.topic.HUMAN.RESOURE.TRAINING.AND.DEVELOPMENT.CASESTUDY.UNILEVERPRESENTATION.HUMAN.RESOURCE.MANAGEMENT.topic.HUMAN.RESOURE.TRAINING.AND.DEVELOPMENT.CASESTUDY.UNILEVERPRESENTATION.HUMAN.RESOURCE.MANAGEMENT.topic.HUMAN.RESOURE.TRAINING.AND.DEVELOPMENT.CASESTUDY.UNILEVER TABLE OF FIGURE Figure 1: Methods of training and development Figure 2: Vice President in charge of human resources of Unilever Vietnam Figure 3: Management Trainee Program (for Future Leaders) Figure 4: Unilever Future Leaders' League for fresh graduates 10 Figure 5: Providing skill for life 13 Figure 6: Learning Fest X Data & Analytics 15 Figure 7: Unilever Vietnam and The Gioi Di Dong took a souvenir photo after receiving the award 15 TIEU LUAN MOI download : skknchat123@gmail.com PRESENTATION.HUMAN.RESOURCE.MANAGEMENT.topic.HUMAN.RESOURE.TRAINING.AND.DEVELOPMENT.CASESTUDY.UNILEVERPRESENTATION.HUMAN.RESOURCE.MANAGEMENT.topic.HUMAN.RESOURE.TRAINING.AND.DEVELOPMENT.CASESTUDY.UNILEVERPRESENTATION.HUMAN.RESOURCE.MANAGEMENT.topic.HUMAN.RESOURE.TRAINING.AND.DEVELOPMENT.CASESTUDY.UNILEVERPRESENTATION.HUMAN.RESOURCE.MANAGEMENT.topic.HUMAN.RESOURE.TRAINING.AND.DEVELOPMENT.CASESTUDY.UNILEVERPRESENTATION.HUMAN.RESOURCE.MANAGEMENT.topic.HUMAN.RESOURE.TRAINING.AND.DEVELOPMENT.CASESTUDY.UNILEVERPRESENTATION.HUMAN.RESOURCE.MANAGEMENT.topic.HUMAN.RESOURE.TRAINING.AND.DEVELOPMENT.CASESTUDY.UNILEVERPRESENTATION.HUMAN.RESOURCE.MANAGEMENT.topic.HUMAN.RESOURE.TRAINING.AND.DEVELOPMENT.CASESTUDY.UNILEVERPRESENTATION.HUMAN.RESOURCE.MANAGEMENT.topic.HUMAN.RESOURE.TRAINING.AND.DEVELOPMENT.CASESTUDY.UNILEVER PRESENTATION.HUMAN.RESOURCE.MANAGEMENT.topic.HUMAN.RESOURE.TRAINING.AND.DEVELOPMENT.CASESTUDY.UNILEVERPRESENTATION.HUMAN.RESOURCE.MANAGEMENT.topic.HUMAN.RESOURE.TRAINING.AND.DEVELOPMENT.CASESTUDY.UNILEVERPRESENTATION.HUMAN.RESOURCE.MANAGEMENT.topic.HUMAN.RESOURE.TRAINING.AND.DEVELOPMENT.CASESTUDY.UNILEVERPRESENTATION.HUMAN.RESOURCE.MANAGEMENT.topic.HUMAN.RESOURE.TRAINING.AND.DEVELOPMENT.CASESTUDY.UNILEVERPRESENTATION.HUMAN.RESOURCE.MANAGEMENT.topic.HUMAN.RESOURE.TRAINING.AND.DEVELOPMENT.CASESTUDY.UNILEVERPRESENTATION.HUMAN.RESOURCE.MANAGEMENT.topic.HUMAN.RESOURE.TRAINING.AND.DEVELOPMENT.CASESTUDY.UNILEVERPRESENTATION.HUMAN.RESOURCE.MANAGEMENT.topic.HUMAN.RESOURE.TRAINING.AND.DEVELOPMENT.CASESTUDY.UNILEVERPRESENTATION.HUMAN.RESOURCE.MANAGEMENT.topic.HUMAN.RESOURE.TRAINING.AND.DEVELOPMENT.CASESTUDY.UNILEVER CHAPTER 1: THEORETICAL OVERVIEW 1.1 Definition of Training and Development Training and Development is one of the most important functions of Human Resource management in any organization The objective of this Training is to enhance employees’ skills, behavior and expertise by putting them into learning new techniques of doing work Employee Training and Development in HRM is defined as a system used by an organization to improve the skills and performance of the employees It is an educational tool which consists of information and instructions to make existing skills sharp, introduce new concepts and knowledge to improve the employee performance Training and development in HRM are two different activities which go hand-in-hand for the overall betterment of the employee The short term and reactive process is training which is used for operational purpose while the long term process of development is for executive purpose The aim of training & development is improvement of required skills in the employee whereas the aim of development is to improve the overall personality of the employee 1.2 Methods of training and development Figure 1: Methods of training and development [1] TIEU LUAN MOI download : skknchat123@gmail.com PRESENTATION.HUMAN.RESOURCE.MANAGEMENT.topic.HUMAN.RESOURE.TRAINING.AND.DEVELOPMENT.CASESTUDY.UNILEVERPRESENTATION.HUMAN.RESOURCE.MANAGEMENT.topic.HUMAN.RESOURE.TRAINING.AND.DEVELOPMENT.CASESTUDY.UNILEVERPRESENTATION.HUMAN.RESOURCE.MANAGEMENT.topic.HUMAN.RESOURE.TRAINING.AND.DEVELOPMENT.CASESTUDY.UNILEVERPRESENTATION.HUMAN.RESOURCE.MANAGEMENT.topic.HUMAN.RESOURE.TRAINING.AND.DEVELOPMENT.CASESTUDY.UNILEVERPRESENTATION.HUMAN.RESOURCE.MANAGEMENT.topic.HUMAN.RESOURE.TRAINING.AND.DEVELOPMENT.CASESTUDY.UNILEVERPRESENTATION.HUMAN.RESOURCE.MANAGEMENT.topic.HUMAN.RESOURE.TRAINING.AND.DEVELOPMENT.CASESTUDY.UNILEVERPRESENTATION.HUMAN.RESOURCE.MANAGEMENT.topic.HUMAN.RESOURE.TRAINING.AND.DEVELOPMENT.CASESTUDY.UNILEVERPRESENTATION.HUMAN.RESOURCE.MANAGEMENT.topic.HUMAN.RESOURE.TRAINING.AND.DEVELOPMENT.CASESTUDY.UNILEVER PRESENTATION.HUMAN.RESOURCE.MANAGEMENT.topic.HUMAN.RESOURE.TRAINING.AND.DEVELOPMENT.CASESTUDY.UNILEVERPRESENTATION.HUMAN.RESOURCE.MANAGEMENT.topic.HUMAN.RESOURE.TRAINING.AND.DEVELOPMENT.CASESTUDY.UNILEVERPRESENTATION.HUMAN.RESOURCE.MANAGEMENT.topic.HUMAN.RESOURE.TRAINING.AND.DEVELOPMENT.CASESTUDY.UNILEVERPRESENTATION.HUMAN.RESOURCE.MANAGEMENT.topic.HUMAN.RESOURE.TRAINING.AND.DEVELOPMENT.CASESTUDY.UNILEVERPRESENTATION.HUMAN.RESOURCE.MANAGEMENT.topic.HUMAN.RESOURE.TRAINING.AND.DEVELOPMENT.CASESTUDY.UNILEVERPRESENTATION.HUMAN.RESOURCE.MANAGEMENT.topic.HUMAN.RESOURE.TRAINING.AND.DEVELOPMENT.CASESTUDY.UNILEVERPRESENTATION.HUMAN.RESOURCE.MANAGEMENT.topic.HUMAN.RESOURE.TRAINING.AND.DEVELOPMENT.CASESTUDY.UNILEVERPRESENTATION.HUMAN.RESOURCE.MANAGEMENT.topic.HUMAN.RESOURE.TRAINING.AND.DEVELOPMENT.CASESTUDY.UNILEVER • On-the-job training methods: Under these methods new or inexperienced employees learn through observing peers or managers performing the job and trying to imitate their behaviour These methods not cost much and are less disruptive as employees are always on the job, training is given on the same machines and experience would be on already approved standards, and above all the trainee is learning while earning Some of the commonly used methods are: • Coaching: Coaching is one-on-one training It helps in quickly identifying the weak areas and tries to focus on them It also offers the benefit of transferring theory learning to practice The biggest problem is that it perpetuates the existing practices and styles • Mentoring: The focus in this training is on the development of attitude It is used for managerial employees Mentoring is always done by a senior inside person It is also one-to- one interaction, like coaching • Job Rotation It is the process of training employees by rotating them through a series of related jobs Rotation not only makes a person well acquainted with different jobs, but it also alleviates boredom and allows to develop rapport with a number of people Rotation must be logical • Job Instructional Technique This method is a valuable tool for all educators (teachers and trainers) It helps us: • to deliver step-by-step instruction • To know when the learner has learned • To be due diligent (in many work-place environments) [2] TIEU LUAN MOI download : skknchat123@gmail.com PRESENTATION.HUMAN.RESOURCE.MANAGEMENT.topic.HUMAN.RESOURE.TRAINING.AND.DEVELOPMENT.CASESTUDY.UNILEVERPRESENTATION.HUMAN.RESOURCE.MANAGEMENT.topic.HUMAN.RESOURE.TRAINING.AND.DEVELOPMENT.CASESTUDY.UNILEVERPRESENTATION.HUMAN.RESOURCE.MANAGEMENT.topic.HUMAN.RESOURE.TRAINING.AND.DEVELOPMENT.CASESTUDY.UNILEVERPRESENTATION.HUMAN.RESOURCE.MANAGEMENT.topic.HUMAN.RESOURE.TRAINING.AND.DEVELOPMENT.CASESTUDY.UNILEVERPRESENTATION.HUMAN.RESOURCE.MANAGEMENT.topic.HUMAN.RESOURE.TRAINING.AND.DEVELOPMENT.CASESTUDY.UNILEVERPRESENTATION.HUMAN.RESOURCE.MANAGEMENT.topic.HUMAN.RESOURE.TRAINING.AND.DEVELOPMENT.CASESTUDY.UNILEVERPRESENTATION.HUMAN.RESOURCE.MANAGEMENT.topic.HUMAN.RESOURE.TRAINING.AND.DEVELOPMENT.CASESTUDY.UNILEVERPRESENTATION.HUMAN.RESOURCE.MANAGEMENT.topic.HUMAN.RESOURE.TRAINING.AND.DEVELOPMENT.CASESTUDY.UNILEVER PRESENTATION.HUMAN.RESOURCE.MANAGEMENT.topic.HUMAN.RESOURE.TRAINING.AND.DEVELOPMENT.CASESTUDY.UNILEVERPRESENTATION.HUMAN.RESOURCE.MANAGEMENT.topic.HUMAN.RESOURE.TRAINING.AND.DEVELOPMENT.CASESTUDY.UNILEVERPRESENTATION.HUMAN.RESOURCE.MANAGEMENT.topic.HUMAN.RESOURE.TRAINING.AND.DEVELOPMENT.CASESTUDY.UNILEVERPRESENTATION.HUMAN.RESOURCE.MANAGEMENT.topic.HUMAN.RESOURE.TRAINING.AND.DEVELOPMENT.CASESTUDY.UNILEVERPRESENTATION.HUMAN.RESOURCE.MANAGEMENT.topic.HUMAN.RESOURE.TRAINING.AND.DEVELOPMENT.CASESTUDY.UNILEVERPRESENTATION.HUMAN.RESOURCE.MANAGEMENT.topic.HUMAN.RESOURE.TRAINING.AND.DEVELOPMENT.CASESTUDY.UNILEVERPRESENTATION.HUMAN.RESOURCE.MANAGEMENT.topic.HUMAN.RESOURE.TRAINING.AND.DEVELOPMENT.CASESTUDY.UNILEVERPRESENTATION.HUMAN.RESOURCE.MANAGEMENT.topic.HUMAN.RESOURE.TRAINING.AND.DEVELOPMENT.CASESTUDY.UNILEVER • Off-the-job training methods These methods are conducted separate from the job environment, study material is supplied, there is full concentration on learning rather than performing, and there is freedom of expression Important methods include: • Lectures and Conferences: Lectures and conferences are the traditional and direct method of instruction Every training programme starts with lectures and conferences It’s a verbal presentation for a large audience However, the lectures have to be motivating and creating interest among trainees The speaker must have considerable depth in the subject In colleges and universities, lectures and seminars are the most common methods used for training • Vestibule Training: Vestibule Training is a term for near-the-job training, as it offers access to something new (learning) In vestibule training, the workers are trained in a prototype environment on specific jobs in a special part of the plant • Simulation Exercises: Simulation is any artificial environment exactly similar to the actual situation There are four basic simulation techniques used for imparting training: management games, case study, role playing, and in-basket training • Sensitivity training Sensitivity training is also known as laboratory or T-group training This training is about making people understand about themselves and others reasonably, which is done by developing in them social sensitivity and behavioral flexibility It is the ability of an individual to sense what others feel and think from their own point of view [3] TIEU LUAN MOI download : skknchat123@gmail.com PRESENTATION.HUMAN.RESOURCE.MANAGEMENT.topic.HUMAN.RESOURE.TRAINING.AND.DEVELOPMENT.CASESTUDY.UNILEVERPRESENTATION.HUMAN.RESOURCE.MANAGEMENT.topic.HUMAN.RESOURE.TRAINING.AND.DEVELOPMENT.CASESTUDY.UNILEVERPRESENTATION.HUMAN.RESOURCE.MANAGEMENT.topic.HUMAN.RESOURE.TRAINING.AND.DEVELOPMENT.CASESTUDY.UNILEVERPRESENTATION.HUMAN.RESOURCE.MANAGEMENT.topic.HUMAN.RESOURE.TRAINING.AND.DEVELOPMENT.CASESTUDY.UNILEVERPRESENTATION.HUMAN.RESOURCE.MANAGEMENT.topic.HUMAN.RESOURE.TRAINING.AND.DEVELOPMENT.CASESTUDY.UNILEVERPRESENTATION.HUMAN.RESOURCE.MANAGEMENT.topic.HUMAN.RESOURE.TRAINING.AND.DEVELOPMENT.CASESTUDY.UNILEVERPRESENTATION.HUMAN.RESOURCE.MANAGEMENT.topic.HUMAN.RESOURE.TRAINING.AND.DEVELOPMENT.CASESTUDY.UNILEVERPRESENTATION.HUMAN.RESOURCE.MANAGEMENT.topic.HUMAN.RESOURE.TRAINING.AND.DEVELOPMENT.CASESTUDY.UNILEVER suggested opportunities that match their profile and aspirations, and at the same time, giving full visibility to all opportunities available globally across all areas of the business, ultimately democratising and giving transparency to the way the company develops talent Figure 6: Learning Fest X Data & Analytics 2.4 Achievements when implementing training and development employees of Unilever Figure 7: Unilever Vietnam and The Gioi Di Dong took a souvenir photo after receiving the award [15] TIEU LUAN MOI download : skknchat123@gmail.com PRESENTATION.HUMAN.RESOURCE.MANAGEMENT.topic.HUMAN.RESOURE.TRAINING.AND.DEVELOPMENT.CASESTUDY.UNILEVERPRESENTATION.HUMAN.RESOURCE.MANAGEMENT.topic.HUMAN.RESOURE.TRAINING.AND.DEVELOPMENT.CASESTUDY.UNILEVERPRESENTATION.HUMAN.RESOURCE.MANAGEMENT.topic.HUMAN.RESOURE.TRAINING.AND.DEVELOPMENT.CASESTUDY.UNILEVERPRESENTATION.HUMAN.RESOURCE.MANAGEMENT.topic.HUMAN.RESOURE.TRAINING.AND.DEVELOPMENT.CASESTUDY.UNILEVERPRESENTATION.HUMAN.RESOURCE.MANAGEMENT.topic.HUMAN.RESOURE.TRAINING.AND.DEVELOPMENT.CASESTUDY.UNILEVERPRESENTATION.HUMAN.RESOURCE.MANAGEMENT.topic.HUMAN.RESOURE.TRAINING.AND.DEVELOPMENT.CASESTUDY.UNILEVERPRESENTATION.HUMAN.RESOURCE.MANAGEMENT.topic.HUMAN.RESOURE.TRAINING.AND.DEVELOPMENT.CASESTUDY.UNILEVERPRESENTATION.HUMAN.RESOURCE.MANAGEMENT.topic.HUMAN.RESOURE.TRAINING.AND.DEVELOPMENT.CASESTUDY.UNILEVER PRESENTATION.HUMAN.RESOURCE.MANAGEMENT.topic.HUMAN.RESOURE.TRAINING.AND.DEVELOPMENT.CASESTUDY.UNILEVERPRESENTATION.HUMAN.RESOURCE.MANAGEMENT.topic.HUMAN.RESOURE.TRAINING.AND.DEVELOPMENT.CASESTUDY.UNILEVERPRESENTATION.HUMAN.RESOURCE.MANAGEMENT.topic.HUMAN.RESOURE.TRAINING.AND.DEVELOPMENT.CASESTUDY.UNILEVERPRESENTATION.HUMAN.RESOURCE.MANAGEMENT.topic.HUMAN.RESOURE.TRAINING.AND.DEVELOPMENT.CASESTUDY.UNILEVERPRESENTATION.HUMAN.RESOURCE.MANAGEMENT.topic.HUMAN.RESOURE.TRAINING.AND.DEVELOPMENT.CASESTUDY.UNILEVERPRESENTATION.HUMAN.RESOURCE.MANAGEMENT.topic.HUMAN.RESOURE.TRAINING.AND.DEVELOPMENT.CASESTUDY.UNILEVERPRESENTATION.HUMAN.RESOURCE.MANAGEMENT.topic.HUMAN.RESOURE.TRAINING.AND.DEVELOPMENT.CASESTUDY.UNILEVERPRESENTATION.HUMAN.RESOURCE.MANAGEMENT.topic.HUMAN.RESOURE.TRAINING.AND.DEVELOPMENT.CASESTUDY.UNILEVER At the Vietnam HR Awards 2018 that just took place in Ho Chi Minh City, 12 businesses were honored in 10 official categories, including Unilever Vietnam This is an award for companies with excellent, professional and reliable human resource management strategies, initiated by Labor & Social Newspaper in collaboration with Talentnet company, using the professional method of the award Singapore HR Awards In addition to the award from the Vietnam HR Awards, Unilever Vietnam regularly receives high praise from domestic and international organizations for its excellent human resource development strategy Before that, the company has been voted as the best place to work in Vietnam for consecutive years Figure 8: Unilever [16] TIEU LUAN MOI download : skknchat123@gmail.com PRESENTATION.HUMAN.RESOURCE.MANAGEMENT.topic.HUMAN.RESOURE.TRAINING.AND.DEVELOPMENT.CASESTUDY.UNILEVERPRESENTATION.HUMAN.RESOURCE.MANAGEMENT.topic.HUMAN.RESOURE.TRAINING.AND.DEVELOPMENT.CASESTUDY.UNILEVERPRESENTATION.HUMAN.RESOURCE.MANAGEMENT.topic.HUMAN.RESOURE.TRAINING.AND.DEVELOPMENT.CASESTUDY.UNILEVERPRESENTATION.HUMAN.RESOURCE.MANAGEMENT.topic.HUMAN.RESOURE.TRAINING.AND.DEVELOPMENT.CASESTUDY.UNILEVERPRESENTATION.HUMAN.RESOURCE.MANAGEMENT.topic.HUMAN.RESOURE.TRAINING.AND.DEVELOPMENT.CASESTUDY.UNILEVERPRESENTATION.HUMAN.RESOURCE.MANAGEMENT.topic.HUMAN.RESOURE.TRAINING.AND.DEVELOPMENT.CASESTUDY.UNILEVERPRESENTATION.HUMAN.RESOURCE.MANAGEMENT.topic.HUMAN.RESOURE.TRAINING.AND.DEVELOPMENT.CASESTUDY.UNILEVERPRESENTATION.HUMAN.RESOURCE.MANAGEMENT.topic.HUMAN.RESOURE.TRAINING.AND.DEVELOPMENT.CASESTUDY.UNILEVER PRESENTATION.HUMAN.RESOURCE.MANAGEMENT.topic.HUMAN.RESOURE.TRAINING.AND.DEVELOPMENT.CASESTUDY.UNILEVERPRESENTATION.HUMAN.RESOURCE.MANAGEMENT.topic.HUMAN.RESOURE.TRAINING.AND.DEVELOPMENT.CASESTUDY.UNILEVERPRESENTATION.HUMAN.RESOURCE.MANAGEMENT.topic.HUMAN.RESOURE.TRAINING.AND.DEVELOPMENT.CASESTUDY.UNILEVERPRESENTATION.HUMAN.RESOURCE.MANAGEMENT.topic.HUMAN.RESOURE.TRAINING.AND.DEVELOPMENT.CASESTUDY.UNILEVERPRESENTATION.HUMAN.RESOURCE.MANAGEMENT.topic.HUMAN.RESOURE.TRAINING.AND.DEVELOPMENT.CASESTUDY.UNILEVERPRESENTATION.HUMAN.RESOURCE.MANAGEMENT.topic.HUMAN.RESOURE.TRAINING.AND.DEVELOPMENT.CASESTUDY.UNILEVERPRESENTATION.HUMAN.RESOURCE.MANAGEMENT.topic.HUMAN.RESOURE.TRAINING.AND.DEVELOPMENT.CASESTUDY.UNILEVERPRESENTATION.HUMAN.RESOURCE.MANAGEMENT.topic.HUMAN.RESOURE.TRAINING.AND.DEVELOPMENT.CASESTUDY.UNILEVER CHAPTER 3: CONCLUSION 3.1 Advantages and disadvantages of Unilever's training and development activities 3.1.1 Advantages a For Businesses Reduced wastage and supervisor: When employees are trained, they will learn to make good, safe and economical use of the company's materials, tools and equipment Accidents and equipment damage will be minimized, and this will keep waste low Though training employees should not totally eliminate the need for supervision, it can significantly reduce the need for excessive supervision in the workplace Help Unilever - a large corporation to be flexible in personnel matters Employee training and development helps companies keep pace with changes in the industry: Unilever - modern companies need to develop continuously, which is why training is essential for employees The importance of employee training is paramount, particularly when you are trying to keep up with industry changes, rules, and regulations Having up-to-date knowledge about your industry will help you stay ahead of the competition Create trust for employees so that employees can devote their best and longterm Risk Management: Certain types of training are specifically designed to minimize the risk to workers and the organization in terms of accidents, safety code violations, lawsuits and customer complaints Diversity training, training about sexual harassment, workplace safety training, customer service training and other quality initiatives can all help businesses to develop their services and competitiveness while minimizing any hazards along the way => Unilever won prizes in Leadership and Growth Opportunity; and Intel in Work, Life Quality and Company Reputation.The survey showed that good benefits were one of the most important factors which connect internal employees and attract external talents, building a beautiful image of the business in the world b For worker [17] TIEU LUAN MOI download : skknchat123@gmail.com PRESENTATION.HUMAN.RESOURCE.MANAGEMENT.topic.HUMAN.RESOURE.TRAINING.AND.DEVELOPMENT.CASESTUDY.UNILEVERPRESENTATION.HUMAN.RESOURCE.MANAGEMENT.topic.HUMAN.RESOURE.TRAINING.AND.DEVELOPMENT.CASESTUDY.UNILEVERPRESENTATION.HUMAN.RESOURCE.MANAGEMENT.topic.HUMAN.RESOURE.TRAINING.AND.DEVELOPMENT.CASESTUDY.UNILEVERPRESENTATION.HUMAN.RESOURCE.MANAGEMENT.topic.HUMAN.RESOURE.TRAINING.AND.DEVELOPMENT.CASESTUDY.UNILEVERPRESENTATION.HUMAN.RESOURCE.MANAGEMENT.topic.HUMAN.RESOURE.TRAINING.AND.DEVELOPMENT.CASESTUDY.UNILEVERPRESENTATION.HUMAN.RESOURCE.MANAGEMENT.topic.HUMAN.RESOURE.TRAINING.AND.DEVELOPMENT.CASESTUDY.UNILEVERPRESENTATION.HUMAN.RESOURCE.MANAGEMENT.topic.HUMAN.RESOURE.TRAINING.AND.DEVELOPMENT.CASESTUDY.UNILEVERPRESENTATION.HUMAN.RESOURCE.MANAGEMENT.topic.HUMAN.RESOURE.TRAINING.AND.DEVELOPMENT.CASESTUDY.UNILEVER PRESENTATION.HUMAN.RESOURCE.MANAGEMENT.topic.HUMAN.RESOURE.TRAINING.AND.DEVELOPMENT.CASESTUDY.UNILEVERPRESENTATION.HUMAN.RESOURCE.MANAGEMENT.topic.HUMAN.RESOURE.TRAINING.AND.DEVELOPMENT.CASESTUDY.UNILEVERPRESENTATION.HUMAN.RESOURCE.MANAGEMENT.topic.HUMAN.RESOURE.TRAINING.AND.DEVELOPMENT.CASESTUDY.UNILEVERPRESENTATION.HUMAN.RESOURCE.MANAGEMENT.topic.HUMAN.RESOURE.TRAINING.AND.DEVELOPMENT.CASESTUDY.UNILEVERPRESENTATION.HUMAN.RESOURCE.MANAGEMENT.topic.HUMAN.RESOURE.TRAINING.AND.DEVELOPMENT.CASESTUDY.UNILEVERPRESENTATION.HUMAN.RESOURCE.MANAGEMENT.topic.HUMAN.RESOURE.TRAINING.AND.DEVELOPMENT.CASESTUDY.UNILEVERPRESENTATION.HUMAN.RESOURCE.MANAGEMENT.topic.HUMAN.RESOURE.TRAINING.AND.DEVELOPMENT.CASESTUDY.UNILEVERPRESENTATION.HUMAN.RESOURCE.MANAGEMENT.topic.HUMAN.RESOURE.TRAINING.AND.DEVELOPMENT.CASESTUDY.UNILEVER Training courses, both overseas and in Vietnam, covering professional courses, teamwork, communication, computer skills, English language and many others, provide the best conditions for UVN trainees to learn and develop their skills Increasing retention: If you show your employees that you value them enough to invest time and resources in giving them the tools they need to grow, they're more likely to stay with your company over time Not only will you make their jobs more interesting, but you will also show them that you value their work and their tenure Increase Motivation and Engagement: Giving people the knowledge, education and tools to work better, win promotions and fulfill their career potential shows employees they are valued Employees who feel appreciated tend to feel motivated in their work and are more satisfied with their jobs Naturally, this creates loyalty, engagement and enthusiasm among staff – attributes that boost performance and benefit the organization Measurability: Setting goals during training allows you to measure progress Different people learn at different rates If a worker is sent to her job being inadequately trained or unsure about some of her abilities, this can lead to errors that hamper productivity Having clear, concise learning expectations ensures that each trainee masters the required competency before moving forward and that employees have all the tools they need to their jobs 3.1.2 Disadvantages Although Unilever's training and development activities come with so many advantages, it can also have some disadvantages, which sometimes prevent some organizations from engaging in it Some of the disadvantages associated training and development activities include the following: Expense: Unilever organises several forms of training courses for local partners’ personnel, ranging from technical advice to organisational and managerial practice Depending on the targeted purpose, trainers may be foreign or domestic technicians/experts or Unilever staff Training courses may also be held in collaboration with public institutions/agencies such as universities or ICO stockholding Singapore It costs money to train and invest in your staff Whether [18] TIEU LUAN MOI download : skknchat123@gmail.com PRESENTATION.HUMAN.RESOURCE.MANAGEMENT.topic.HUMAN.RESOURE.TRAINING.AND.DEVELOPMENT.CASESTUDY.UNILEVERPRESENTATION.HUMAN.RESOURCE.MANAGEMENT.topic.HUMAN.RESOURE.TRAINING.AND.DEVELOPMENT.CASESTUDY.UNILEVERPRESENTATION.HUMAN.RESOURCE.MANAGEMENT.topic.HUMAN.RESOURE.TRAINING.AND.DEVELOPMENT.CASESTUDY.UNILEVERPRESENTATION.HUMAN.RESOURCE.MANAGEMENT.topic.HUMAN.RESOURE.TRAINING.AND.DEVELOPMENT.CASESTUDY.UNILEVERPRESENTATION.HUMAN.RESOURCE.MANAGEMENT.topic.HUMAN.RESOURE.TRAINING.AND.DEVELOPMENT.CASESTUDY.UNILEVERPRESENTATION.HUMAN.RESOURCE.MANAGEMENT.topic.HUMAN.RESOURE.TRAINING.AND.DEVELOPMENT.CASESTUDY.UNILEVERPRESENTATION.HUMAN.RESOURCE.MANAGEMENT.topic.HUMAN.RESOURE.TRAINING.AND.DEVELOPMENT.CASESTUDY.UNILEVERPRESENTATION.HUMAN.RESOURCE.MANAGEMENT.topic.HUMAN.RESOURE.TRAINING.AND.DEVELOPMENT.CASESTUDY.UNILEVER PRESENTATION.HUMAN.RESOURCE.MANAGEMENT.topic.HUMAN.RESOURE.TRAINING.AND.DEVELOPMENT.CASESTUDY.UNILEVERPRESENTATION.HUMAN.RESOURCE.MANAGEMENT.topic.HUMAN.RESOURE.TRAINING.AND.DEVELOPMENT.CASESTUDY.UNILEVERPRESENTATION.HUMAN.RESOURCE.MANAGEMENT.topic.HUMAN.RESOURE.TRAINING.AND.DEVELOPMENT.CASESTUDY.UNILEVERPRESENTATION.HUMAN.RESOURCE.MANAGEMENT.topic.HUMAN.RESOURE.TRAINING.AND.DEVELOPMENT.CASESTUDY.UNILEVERPRESENTATION.HUMAN.RESOURCE.MANAGEMENT.topic.HUMAN.RESOURE.TRAINING.AND.DEVELOPMENT.CASESTUDY.UNILEVERPRESENTATION.HUMAN.RESOURCE.MANAGEMENT.topic.HUMAN.RESOURE.TRAINING.AND.DEVELOPMENT.CASESTUDY.UNILEVERPRESENTATION.HUMAN.RESOURCE.MANAGEMENT.topic.HUMAN.RESOURE.TRAINING.AND.DEVELOPMENT.CASESTUDY.UNILEVERPRESENTATION.HUMAN.RESOURCE.MANAGEMENT.topic.HUMAN.RESOURE.TRAINING.AND.DEVELOPMENT.CASESTUDY.UNILEVER you're paying for dedicated training or diverting employee hours from tasks that are more likely to directly increase your incoming revenue, human resource planning may likely decrease your bottom line in the short term before it increases your profits in the long term Unpredictability: Although training employees has the potential to give your business a greater degree of stability by building the skills of your workforce, there is no guarantee that the workers you train will stay with your company long enough for you to reap the benefits of your investment Illusion of certain: While human resource planning (HRM) can make your workforce better able to their jobs, you may be training personnel to perform functions that become obsolete as your company and your industry evolve This can give you a false sense of security and may prevent you from reacting quickly enough to developments 3.2 Conclusion 3.2.1 Overview Nowadays business does not mean just selling and purchasing the products or services This is very important to conduct the business in an organized and effective manner A successful business needs strong, efficient, skilled and talented and a loyal workforce, who are also satisfied with their job They are to their job in the ways the organization wants to achieve its goal This is why the concept of Training and Development originated Employee training and development programs are essential to the success of businesses worldwide Not only these programs offer opportunities for staff to improve their skills, but also for employers to enhance employee productivity and improve company culture Unilever is one of the most famous and successful multinational corporations in the world and it is the duty of this company to continue the business holding that image Behind this successful journey of Unilever their training and development system has a large contribution Talent development is vital to sustainable Unilever growth and [19] TIEU LUAN MOI download : skknchat123@gmail.com PRESENTATION.HUMAN.RESOURCE.MANAGEMENT.topic.HUMAN.RESOURE.TRAINING.AND.DEVELOPMENT.CASESTUDY.UNILEVERPRESENTATION.HUMAN.RESOURCE.MANAGEMENT.topic.HUMAN.RESOURE.TRAINING.AND.DEVELOPMENT.CASESTUDY.UNILEVERPRESENTATION.HUMAN.RESOURCE.MANAGEMENT.topic.HUMAN.RESOURE.TRAINING.AND.DEVELOPMENT.CASESTUDY.UNILEVERPRESENTATION.HUMAN.RESOURCE.MANAGEMENT.topic.HUMAN.RESOURE.TRAINING.AND.DEVELOPMENT.CASESTUDY.UNILEVERPRESENTATION.HUMAN.RESOURCE.MANAGEMENT.topic.HUMAN.RESOURE.TRAINING.AND.DEVELOPMENT.CASESTUDY.UNILEVERPRESENTATION.HUMAN.RESOURCE.MANAGEMENT.topic.HUMAN.RESOURE.TRAINING.AND.DEVELOPMENT.CASESTUDY.UNILEVERPRESENTATION.HUMAN.RESOURCE.MANAGEMENT.topic.HUMAN.RESOURE.TRAINING.AND.DEVELOPMENT.CASESTUDY.UNILEVERPRESENTATION.HUMAN.RESOURCE.MANAGEMENT.topic.HUMAN.RESOURE.TRAINING.AND.DEVELOPMENT.CASESTUDY.UNILEVER PRESENTATION.HUMAN.RESOURCE.MANAGEMENT.topic.HUMAN.RESOURE.TRAINING.AND.DEVELOPMENT.CASESTUDY.UNILEVERPRESENTATION.HUMAN.RESOURCE.MANAGEMENT.topic.HUMAN.RESOURE.TRAINING.AND.DEVELOPMENT.CASESTUDY.UNILEVERPRESENTATION.HUMAN.RESOURCE.MANAGEMENT.topic.HUMAN.RESOURE.TRAINING.AND.DEVELOPMENT.CASESTUDY.UNILEVERPRESENTATION.HUMAN.RESOURCE.MANAGEMENT.topic.HUMAN.RESOURE.TRAINING.AND.DEVELOPMENT.CASESTUDY.UNILEVERPRESENTATION.HUMAN.RESOURCE.MANAGEMENT.topic.HUMAN.RESOURE.TRAINING.AND.DEVELOPMENT.CASESTUDY.UNILEVERPRESENTATION.HUMAN.RESOURCE.MANAGEMENT.topic.HUMAN.RESOURE.TRAINING.AND.DEVELOPMENT.CASESTUDY.UNILEVERPRESENTATION.HUMAN.RESOURCE.MANAGEMENT.topic.HUMAN.RESOURE.TRAINING.AND.DEVELOPMENT.CASESTUDY.UNILEVERPRESENTATION.HUMAN.RESOURCE.MANAGEMENT.topic.HUMAN.RESOURE.TRAINING.AND.DEVELOPMENT.CASESTUDY.UNILEVER success Unilever goes through lengthy processes to recruit and onboard qualified and suitable employees Unilever always attaches importance to human resource development as a qualitative breakthrough for long-term sustainable development Unilever's point of view is "Development through people", so the company always cares about the interests of employees and is ready to support them in all areas of work Bringing to life the value of “Learning every day, applying everywhere”, Unilever is always on a mission to inspire work and support employees to become the most professional people, and to help them develop themselves and the company The learning and development of employees is vital for their performance improvement as well as retention In order to improve its competitive edge, a company should have employees who can learn better and then translate that learning into action more rapidly 3.2.2 Solutions to improve training and development strategies The role of the training and development department is at a critical juncture Especially in the context of the ongoing covid-19 pandemic, Unilever has been making changes in its employee training strategy In the process of working from home because of the pandemic, Unilever has also conducted employee training courses online To ensure that employees can still connect and learn while working remotely while maintaining work performance, here are solutions to improve training strategy at Unilever - Preparing employees for change: A Strategy to Maintain Productivity – Change can be disruptive, but it doesn’t have to bring everything to a grinding halt Training in Unilever should include how to deal with potential distractions and roadblocks as you implement change, that way you don’t lose profits while you work toward change Maintaining stability in this way can also help your employees feel more secure amidst all of the change - Enhance cross-departmental collaboration in Unilever: A truly cohesive workforce that excels at cross-departmental training can help bridge the gap between cultures, give employees the opportunity to learn more about other parts of the Unilever, and encourage more empathy across the board But the truth is, most teams aren’t natural [20] TIEU LUAN MOI download : skknchat123@gmail.com PRESENTATION.HUMAN.RESOURCE.MANAGEMENT.topic.HUMAN.RESOURE.TRAINING.AND.DEVELOPMENT.CASESTUDY.UNILEVERPRESENTATION.HUMAN.RESOURCE.MANAGEMENT.topic.HUMAN.RESOURE.TRAINING.AND.DEVELOPMENT.CASESTUDY.UNILEVERPRESENTATION.HUMAN.RESOURCE.MANAGEMENT.topic.HUMAN.RESOURE.TRAINING.AND.DEVELOPMENT.CASESTUDY.UNILEVERPRESENTATION.HUMAN.RESOURCE.MANAGEMENT.topic.HUMAN.RESOURE.TRAINING.AND.DEVELOPMENT.CASESTUDY.UNILEVERPRESENTATION.HUMAN.RESOURCE.MANAGEMENT.topic.HUMAN.RESOURE.TRAINING.AND.DEVELOPMENT.CASESTUDY.UNILEVERPRESENTATION.HUMAN.RESOURCE.MANAGEMENT.topic.HUMAN.RESOURE.TRAINING.AND.DEVELOPMENT.CASESTUDY.UNILEVERPRESENTATION.HUMAN.RESOURCE.MANAGEMENT.topic.HUMAN.RESOURE.TRAINING.AND.DEVELOPMENT.CASESTUDY.UNILEVERPRESENTATION.HUMAN.RESOURCE.MANAGEMENT.topic.HUMAN.RESOURE.TRAINING.AND.DEVELOPMENT.CASESTUDY.UNILEVER PRESENTATION.HUMAN.RESOURCE.MANAGEMENT.topic.HUMAN.RESOURE.TRAINING.AND.DEVELOPMENT.CASESTUDY.UNILEVERPRESENTATION.HUMAN.RESOURCE.MANAGEMENT.topic.HUMAN.RESOURE.TRAINING.AND.DEVELOPMENT.CASESTUDY.UNILEVERPRESENTATION.HUMAN.RESOURCE.MANAGEMENT.topic.HUMAN.RESOURE.TRAINING.AND.DEVELOPMENT.CASESTUDY.UNILEVERPRESENTATION.HUMAN.RESOURCE.MANAGEMENT.topic.HUMAN.RESOURE.TRAINING.AND.DEVELOPMENT.CASESTUDY.UNILEVERPRESENTATION.HUMAN.RESOURCE.MANAGEMENT.topic.HUMAN.RESOURE.TRAINING.AND.DEVELOPMENT.CASESTUDY.UNILEVERPRESENTATION.HUMAN.RESOURCE.MANAGEMENT.topic.HUMAN.RESOURE.TRAINING.AND.DEVELOPMENT.CASESTUDY.UNILEVERPRESENTATION.HUMAN.RESOURCE.MANAGEMENT.topic.HUMAN.RESOURE.TRAINING.AND.DEVELOPMENT.CASESTUDY.UNILEVERPRESENTATION.HUMAN.RESOURCE.MANAGEMENT.topic.HUMAN.RESOURE.TRAINING.AND.DEVELOPMENT.CASESTUDY.UNILEVER collaborators Without the right structures in place to help your people to connect, some initiatives could run the risk of falling flat For example, your marketing department is aiming to enhance the company’s brand with new content but doesn’t consult with the sales or customer service teams If the marketing team isn’t fully aware of the unique pain points of their customers, the message most likely won’t resonate Although this is just one instance, a collaboration problem could lead to more detrimental results - Making sure that what is lacking is indeed training: One of the reasons training sometimes yields few results is because the solution tends to be applied to a problem that would in fact require a different one It is therefore essential to evaluate whether the problem you are attempting to solve stems from a shortcoming in terms of competencies Investing in training and development would be useless if the low output is caused by a lack of motivation, an inappropriate work environment or by difficulties at the management level Training and development of competencies is an appropriate solution if the low output is indeed caused by insufficient mastery of a certain task, and is therefore related to knowledge, know-how or behaviour - Confirming that the approach is adapted to the learner: In addition to making sure that the contents are adapted to the job in order to make the training efficient, the approach must also be adapted to the learner’s specific way of learning For instance, a learner who has a “practical” approach would appreciate concrete examples and clear visuals They seek to quickly apply the newly acquired information because they have a general tendency of learning through practice A learner who has a conceptual way of learning would prefer to have a lot of information, whether it comes in the form of a presentation or readings, and they will want to observe and reflect upon the new data before applying it Participating in conferences or webinars is very suitable for this type of individual Unilever can evaluate your employees’ learning style with psychometric tests; this will allow Unilever to offer a training that corresponds to their natural abilities in terms of learning This way, they will learn more quickly and easily [21] TIEU LUAN MOI download : skknchat123@gmail.com PRESENTATION.HUMAN.RESOURCE.MANAGEMENT.topic.HUMAN.RESOURE.TRAINING.AND.DEVELOPMENT.CASESTUDY.UNILEVERPRESENTATION.HUMAN.RESOURCE.MANAGEMENT.topic.HUMAN.RESOURE.TRAINING.AND.DEVELOPMENT.CASESTUDY.UNILEVERPRESENTATION.HUMAN.RESOURCE.MANAGEMENT.topic.HUMAN.RESOURE.TRAINING.AND.DEVELOPMENT.CASESTUDY.UNILEVERPRESENTATION.HUMAN.RESOURCE.MANAGEMENT.topic.HUMAN.RESOURE.TRAINING.AND.DEVELOPMENT.CASESTUDY.UNILEVERPRESENTATION.HUMAN.RESOURCE.MANAGEMENT.topic.HUMAN.RESOURE.TRAINING.AND.DEVELOPMENT.CASESTUDY.UNILEVERPRESENTATION.HUMAN.RESOURCE.MANAGEMENT.topic.HUMAN.RESOURE.TRAINING.AND.DEVELOPMENT.CASESTUDY.UNILEVERPRESENTATION.HUMAN.RESOURCE.MANAGEMENT.topic.HUMAN.RESOURE.TRAINING.AND.DEVELOPMENT.CASESTUDY.UNILEVERPRESENTATION.HUMAN.RESOURCE.MANAGEMENT.topic.HUMAN.RESOURE.TRAINING.AND.DEVELOPMENT.CASESTUDY.UNILEVER PRESENTATION.HUMAN.RESOURCE.MANAGEMENT.topic.HUMAN.RESOURE.TRAINING.AND.DEVELOPMENT.CASESTUDY.UNILEVERPRESENTATION.HUMAN.RESOURCE.MANAGEMENT.topic.HUMAN.RESOURE.TRAINING.AND.DEVELOPMENT.CASESTUDY.UNILEVERPRESENTATION.HUMAN.RESOURCE.MANAGEMENT.topic.HUMAN.RESOURE.TRAINING.AND.DEVELOPMENT.CASESTUDY.UNILEVERPRESENTATION.HUMAN.RESOURCE.MANAGEMENT.topic.HUMAN.RESOURE.TRAINING.AND.DEVELOPMENT.CASESTUDY.UNILEVERPRESENTATION.HUMAN.RESOURCE.MANAGEMENT.topic.HUMAN.RESOURE.TRAINING.AND.DEVELOPMENT.CASESTUDY.UNILEVERPRESENTATION.HUMAN.RESOURCE.MANAGEMENT.topic.HUMAN.RESOURE.TRAINING.AND.DEVELOPMENT.CASESTUDY.UNILEVERPRESENTATION.HUMAN.RESOURCE.MANAGEMENT.topic.HUMAN.RESOURE.TRAINING.AND.DEVELOPMENT.CASESTUDY.UNILEVERPRESENTATION.HUMAN.RESOURCE.MANAGEMENT.topic.HUMAN.RESOURE.TRAINING.AND.DEVELOPMENT.CASESTUDY.UNILEVER