Methods of training and development
Figure 1: Methods of training and development
This article explores the significance of human resource training and development, using Unilever as a case study It highlights how effective training programs enhance employee skills, boost productivity, and foster a culture of continuous learning Unilever's commitment to employee development demonstrates the company's strategic approach to talent management, ensuring that its workforce is well-equipped to meet evolving market demands By investing in comprehensive training initiatives, Unilever not only improves individual performance but also drives organizational success.
• On-the-job training methods:
New or inexperienced employees often learn by observing their peers or managers and imitating their behaviors These cost-effective training methods are less disruptive since employees continue working while learning on the same machines, ensuring adherence to approved standards Additionally, trainees benefit by earning an income as they acquire new skills Commonly used training methods include on-the-job training and peer observation.
Coaching involves personalized, one-on-one training that effectively identifies and addresses individual weaknesses This method not only enhances the application of theoretical knowledge but also facilitates practical implementation However, a significant drawback is that it often reinforces existing practices and styles, potentially hindering innovation.
This training emphasizes the importance of attitude development for managerial employees, facilitated through one-on-one mentoring by experienced senior staff The approach mirrors coaching, fostering personalized interaction to enhance leadership skills.
Employee training through job rotation involves systematically moving staff through various related positions This approach enhances familiarity with different roles, reduces monotony, and fosters relationships among team members It's essential that the rotation process is structured and logical for maximum effectiveness.
• Job Instructional Technique This method is a valuable tool for all educators (teachers and trainers) It helps us:
• to deliver step-by-step instruction
• To know when the learner has learned
This article presents a case study on human resource training and development at Unilever, highlighting the company's strategic approach to enhancing employee skills and competencies It explores the importance of effective training programs in fostering a culture of continuous learning and professional growth within the organization By implementing innovative training methods and leveraging technology, Unilever aims to improve workforce performance and adaptability in a competitive market The case study underscores the significance of aligning training initiatives with organizational goals to drive overall success and employee satisfaction.
• Off-the-job training methods
These methods are implemented outside the workplace, allowing for focused learning with provided study materials, emphasizing understanding over performance, and encouraging free expression Key approaches include dedicated learning sessions and supportive environments.
Lectures and conferences serve as foundational methods of instruction in training programs, offering verbal presentations to large audiences To be effective, these sessions must engage and motivate trainees, requiring speakers to possess substantial expertise in their subjects In academic settings like colleges and universities, lectures and seminars remain the predominant approaches for delivering training.
Vestibule Training refers to a form of near-the-job training that provides employees with the opportunity to learn in a controlled, prototype environment This specialized training occurs in a designated area of the plant, allowing workers to acquire skills relevant to specific jobs before they engage in actual production tasks.
Simulation creates artificial environments that closely replicate real-life situations, making it an effective training tool Four primary techniques are commonly employed in simulations: management games, case studies, role-playing, and in-basket training These methods enhance learning by providing immersive experiences that reflect actual challenges.
Sensitivity training, often referred to as laboratory or T-group training, focuses on enhancing individuals' understanding of themselves and others This type of training aims to cultivate social sensitivity and behavioral flexibility, enabling participants to better perceive and empathize with the thoughts and feelings of others from their perspectives.
This article focuses on Human Resource Management, specifically highlighting the importance of training and development within the context of a case study on Unilever It explores how effective training programs can enhance employee skills, boost productivity, and contribute to overall organizational success By examining Unilever's strategies in human resource development, the article illustrates best practices in fostering a culture of continuous learning and professional growth.
Training And Development Goals
The primary objective of human resource training and development is to optimize existing human resources, enhancing organizational effectiveness This is achieved by equipping employees with a deeper understanding of the business and their roles, fostering a proactive attitude towards their responsibilities, and improving their skills Additionally, training helps employees adapt more effectively to future work challenges.
Human resources play a crucial role in building both material and spiritual strength for businesses, particularly in today's competitive and integrated environment To achieve successful development, companies must leverage various resources, with human resources being the key driver of motivation and growth.
+ Improve labor productivity, performance efficiency and work quality
+ Improve the stability and dynamism of the organization
+ Maintain and improve the quality of human resources.
+ Facilitating the application of technical and managerial advances to enterprises b For employees:
+ Timely add the necessary knowledge and skills to complete the task
+ Create a bond between employees and businesses
+ Create the profession alism of employees.
+ Create adaptation between employees and current and future jobs
+ Meet the needs and development aspirations of employees c For the social economy:
Education, training, and capacity development are crucial for the socio-economic progress of a nation They serve as the foundation for the success of developed countries and significantly contribute to economic growth, as evidenced by nations like the US, UK, Japan, and China.
The importance of training and developing human resources
a Helps improve employee productivity and efficiency
This article presents a case study on Human Resource Management, specifically focusing on Human Resource Training and Development at Unilever It explores the strategies and practices implemented by Unilever to enhance employee skills and foster professional growth The case study highlights the importance of effective training programs in driving organizational success and employee satisfaction, showcasing Unilever's commitment to continuous development within its workforce.
Implementing training programs in the workplace enhances employee skills, boosts productivity, and fosters confidence in tackling new challenges These initiatives not only empower employees to effectively plan their work but also encourage collaboration and relationship-building among team members, ultimately leading to a more dynamic and efficient work environment.
Organizing human resource training fosters an interactive environment for employees, promoting dialogue and collaboration across various departments and roles This initiative cultivates a cohesive team dynamic, leading to a friendly and open workplace As a result, employees can work harmoniously, enhancing overall efficiency in the company's collaborative projects.
This article presents a comprehensive case study on Human Resource Management, focusing specifically on Human Resource Training and Development at Unilever It explores the strategies and practices implemented by Unilever to enhance employee skills and foster professional growth, demonstrating the company's commitment to effective workforce development Through this case study, key insights into the importance of training and development in achieving organizational success are highlighted, showcasing Unilever's innovative approaches and best practices in human resource management.
UNILEVER ANALYSIS
Overview of Unilever
Unilever, established in 1929 through the merger of Dutch margarine producer Margarine Unie and British soapmaker Lever Brothers, is now one of the world's most global companies, operating approximately 300 units across 88 countries With over 1,000 successful brands marketed in more than 150 countries, Unilever boasts prominent names such as Knorr, Dove, Axe, and Lipton Additionally, the company has a robust professional cleaning division, DiverseyLever, which specializes in cleaning and hygiene products for industrial and institutional markets.
In 2019, Unilever Group ranked as the fourth largest fast-moving consumer goods (FMCG) company globally by sales Their personal care segment emerged as the largest product category, generating around 21.1 billion Euros in revenue in 2020.
Unilever fosters a friendly, open, and professional work environment where senior leaders and managers prioritize creating opportunities for employee development The company offers competitive remuneration and encourages employees to explore new areas, enhancing their skills and potential.
Unilever’s vision is “To mak e sustainable living commonplace We believe this is the best long- term way for our business to grow.” The core components in
Unilever’s vision includes: Commonplace sustainable living, Best long-term way, Business growth
This vision aligns with Unilever’s corporate social responsibility strategy to address business stakeholders in the consumer goods industry
This article explores the critical role of human resource training and development, using Unilever as a case study It highlights how effective training programs enhance employee skills, boost productivity, and contribute to organizational success By focusing on continuous development, Unilever demonstrates a commitment to fostering a skilled workforce capable of adapting to changing market demands The case study underscores the importance of strategic training initiatives in achieving long-term business objectives and maintaining a competitive edge in the industry.
Unilever's mission is to enhance life's vitality by addressing everyday needs in nutrition, hygiene, and personal care Their brands are designed to help individuals feel good, look good, and maximize their life's potential.
Unilever's mission is centered on enhancing customer satisfaction across multiple facets of life Key elements include adding vitality to life, addressing everyday needs in nutrition, hygiene, and personal care, and empowering individuals to feel good, look good, and maximize their life experiences.
Training strategy and development in Unilever
In the era of global economic integration, domestic enterprises have the chance to compete with foreign businesses, but achieving international standards requires enhancing the quality of human resources Additionally, attracting, training, and retaining talented individuals is crucial for the growth and success of these companies.
Unilever Vietnam has transformed from relying on international experts to becoming a hub for training and exporting talent to various Unilever branches globally In early 2016, it was recognized as one of the top 10 companies with the best working environment in Vietnam, securing the top position according to Jobstreet.
What HR training strategy and development has helped Unilever to be at the top as it is today?
Unilever emphasizes that "people are the most important asset and the key to business success," positioning the Human Resources Department as essential for crafting effective human resource strategies Prioritizing employee training within the Human Resources Department is crucial before extending training initiatives to other departments.
Change HR Department to Strategic Partnerships Department
Unilever differentiates its Human Resources Department by positioning it as the central hub and driving force of the organization, transforming it into a Strategic Partnerships Department.
This article focuses on Human Resource Management, specifically the training and development strategies employed by Unilever It highlights the importance of effective training programs in enhancing employee skills and fostering professional growth The case study illustrates how Unilever implements innovative training methods to maintain a competitive edge in the market By investing in employee development, Unilever not only improves workforce efficiency but also boosts employee satisfaction and retention Overall, the article emphasizes the critical role of training and development in achieving organizational success.
To enhance organizational effectiveness, it is essential to go beyond traditional training plans and welfare support programs by fostering connections between businesses The Strategic Partnership Department plays a crucial role in aligning with business strategies to boost capacity and labor productivity Unilever emphasizes the importance of cultivating a team with in-depth human and market knowledge, coupled with a comprehensive understanding of socio-economic factors and business operations.
Department heads and team leaders should collaborate with the Strategic Partnership Department to create an effective human resource plan tailored to each department It's essential for personnel to grasp their job roles, the corporate culture, and their colleagues Managers and senior leaders play a crucial role in facilitating employee adaptation to new environments Ultimately, the stability and growth of employee quality and quantity rely heavily on the effectiveness of the personnel plan.
What is the current plan to train human resources at Unilever?
Figure 2: Vice President in charge of human resources of Unilever Vietnam
This article explores the critical aspects of Human Resource Management, focusing on the training and development strategies employed by Unilever It highlights the significance of effective training programs in enhancing employee skills and fostering professional growth Unilever's case study serves as a benchmark for best practices in HR training and development, demonstrating how a robust framework can lead to improved organizational performance and employee satisfaction The insights provided aim to guide other organizations in implementing effective HR training initiatives.
Unilever Vietnam, led by Vice President Nguyen Tam Trang, emphasizes a robust talent development strategy, offering various training programs for employees Key initiatives include the Unilever Future Leaders Program and the Unilever Future Leaders' League, designed specifically for fresh graduates, as well as a Management Trainee Program aimed at nurturing future leaders within the company These programs provide valuable opportunities for all employees, both new and existing, to gain hands-on experience and advance their careers, with pathways to higher positions such as team leader and department head facilitated by the Strategic Partnership Department.
Figure 3: Management Trainee Program (for Future Leaders)
This article presents a case study on Human Resource Management, focusing specifically on Human Resource Training and Development at Unilever It explores the strategies implemented by Unilever to enhance employee skills and foster professional growth, highlighting the importance of effective training programs in achieving organizational success By examining Unilever's approach, the article underscores the critical role of continuous development in maintaining a competitive edge in the market.
Figure 4: Unilever Future Leaders' League for fresh graduates
A GRADUATE PROGRAMME THAT IGNITES THE LEADER IN YOU
This graduate program, lasting two to three years, is a transformative experience aimed at fostering your leadership potential Throughout the program, you will engage in functional rotations within the company and have valuable interactions with Unilever leaders, providing you with exceptional exposure and development opportunities.
Rotation: Every 6 months within the function, international experience, exposure in a disruptive business model (such as Unilever International) and a cross-function rotation in Customer Development for all UFLs
Functions: Finance, Marketing, Human Resources
Unilever prioritizes human resource development as a key strategy for long-term sustainable growth Emphasizing the philosophy of "Development through people," the company is committed to supporting employee interests and fostering their growth across all work areas.
Bringing to life the value of “Learning every day, applying everywhere” - “Học hỏi mọi ngày, ứng dụng mọi nơi” Unilever is on a mission to inspire work and support
This article explores the significance of human resource training and development, using Unilever as a case study It emphasizes the company's commitment to fostering employee professionalism and personal growth By investing in training programs, Unilever not only enhances individual capabilities but also contributes to the overall development of the organization This strategic approach to human resource management underscores the importance of continuous learning and development in achieving corporate success.
Unilever's personnel training plan is executed by departmental leaders in collaboration with the human resources department Departments regularly conduct meetings and discussions to enhance the effectiveness of their training initiatives.
Unilever will update the personnel policies for each department, offering tailored training recommendations The department head has proposed a comprehensive plan aimed at enhancing the human resources system's quality, focusing on improving staff capabilities and refining the recruitment strategy for senior personnel in the future.
Training and development methods
On-the-job training provides employees with hands-on experience as they carry out their regular tasks, while off-the-job training encompasses various methods such as lectures, films, case studies, and simulations Additionally, orientation programs are designed specifically for new employees to help them acclimate to their roles.
Nowadays they also provide E-learning training programs for their employees as a part of global training
Normally 3 types of methods that Unilever usually apply for training are
Basically E learning is an online training process.50%-60% training conducted under this process It can be both on the job and off the job training
For example: Audio library, Video library
• ILT : ILT- instructor-led training It basically means interactive learning technique 20% training is conducted under this process It can be both on the job and off the job
This article focuses on the critical role of Human Resource Management, specifically in the area of Human Resource Training and Development, through a detailed case study of Unilever It highlights how effective training programs can enhance employee skills, boost productivity, and foster organizational growth The case study illustrates Unilever's commitment to continuous learning and development, showcasing innovative strategies that support employee engagement and career advancement By examining Unilever's practices, the article emphasizes the importance of aligning training initiatives with business objectives to drive success.
For example: Video conference, focus group discussion
10%-20% training is conducted outside the country where regional operations of Unilever take place It is off the job training
In case of on the job, Training does not always occur in office hours It depends on the needs Unilever maintains a flexible time schedule for training
On the job: 30 minutes to 3 days
Off the job: 2/3days or weekly or monthly basis
On an average, in one year Unilever allocates 1-1.5 months for training purposes
Unilever emphasizes the importance of Learning & Development sessions by allocating a significant budget specifically for training purposes, independent of salary considerations.
On the job: On an average Unilever costs overall 2 lakh on per individual trainee
Off the job: It is more than 1-2 lakh as residential purposes are included, on average
Basically Unilever focuses on professional trainers who have best market competency They also hire other trainers but they are very rare in numbers Trainers they provide such as:
Internal trainers Local trainers International trainers
CASE STUDY: LIFELONG LEARNING FEST
Lifelong learning - The technology is powered by Israeli-based startup, InnerMobility by Gloat, which has worked closely with Unilever to create the bespoke platform
By accessing the platform, Unilever employees can work on projects for a small or large proportion of time, increase and train the depth of their expertise of a current
Unilever's approach to human resource training and development emphasizes the importance of aligning employee aspirations with available opportunities By providing transparency and visibility to all global opportunities within the organization, Unilever effectively democratizes talent development, ensuring that employees can access roles that match their skills and career goals This strategy not only fosters personal growth but also enhances overall organizational performance.
Figure 6: Learning Fest X Data & Analytics
Achievements when implementing training and development employees of
Figure 7: Unilever Vietnam and The Gioi Di Dong took a souvenir photo after receiving the award
This article explores the significance of human resource training and development, using Unilever as a case study It highlights how effective training programs can enhance employee skills, boost productivity, and foster a culture of continuous learning within organizations By analyzing Unilever's approach to human resource management, the article demonstrates the impact of strategic training initiatives on overall business performance and employee engagement.
The Vietnam HR Awards 2018, held in Ho Chi Minh City, recognized 12 businesses across 10 categories, with Unilever Vietnam among the honorees This prestigious award, established by Labor & Social Newspaper in partnership with Talentnet, celebrates companies with outstanding human resource management strategies, modeled after the Singapore HR Awards Unilever Vietnam has consistently garnered acclaim from both domestic and international organizations for its exemplary human resource development strategy and has been voted the best place to work in Vietnam for four consecutive years.
The article focuses on Human Resource Management, specifically emphasizing the importance of training and development within organizations It presents a case study of Unilever, illustrating how effective training programs can enhance employee skills and contribute to overall business success The analysis highlights the strategic role of continuous learning and development in fostering a motivated workforce and driving organizational growth By examining Unilever's practices, the article underscores the significance of investing in human capital to achieve competitive advantages in the market.
CONCLUSION
Advantages and disadvantages of Unilever's training and development
Employee training is crucial for reducing wastage and minimizing the need for excessive supervision in the workplace, as trained staff utilize company materials, tools, and equipment more efficiently and safely This proactive approach not only decreases accidents and equipment damage but also aligns with the need for corporations like Unilever to remain adaptable in an ever-evolving industry Continuous employee development is essential for staying informed about industry changes, regulations, and competitive dynamics, ensuring that companies maintain a competitive edge.
Create trust for employees so that employees can devote their best and long- term
Effective risk management training is essential for organizations to reduce workplace hazards and enhance overall safety Programs such as diversity training, sexual harassment awareness, and workplace safety education play a crucial role in minimizing accidents, safety code violations, and potential lawsuits Additionally, customer service training and quality initiatives not only improve business competitiveness but also address customer complaints, fostering a safer and more efficient work environment.
Unilever received accolades for Leadership and Growth Opportunity, while Intel was recognized for Work-Life Quality and Company Reputation The survey highlighted that attractive employee benefits play a crucial role in fostering internal employee connections and drawing in external talent, ultimately enhancing the company's global image.
This article explores the critical role of human resource training and development, with a specific focus on a case study of Unilever It highlights the significance of effective training programs in enhancing employee skills, fostering career growth, and driving organizational success By examining Unilever's strategies, the article illustrates how comprehensive training initiatives can lead to improved performance and employee satisfaction, ultimately contributing to the company's competitive advantage in the market.
Training courses, available both internationally and within Vietnam, encompass a variety of professional skills, including teamwork, communication, computer proficiency, and English language training By investing in these development opportunities, companies can significantly enhance employee retention When employees feel valued through the provision of essential tools for growth, they are more inclined to remain with the organization This investment not only enriches their job experience but also demonstrates a genuine appreciation for their contributions and loyalty.
Empowering employees with knowledge, education, and tools to enhance their work and achieve promotions demonstrates their value within the organization When employees feel appreciated, their motivation and job satisfaction increase, fostering loyalty and engagement This positive environment cultivates enthusiasm among staff, ultimately boosting performance and benefiting the organization as a whole.
Setting measurable training goals is essential for tracking progress, as individuals learn at varying rates Inadequate training can result in errors that negatively impact productivity By establishing clear learning expectations, each trainee can achieve the necessary competencies before advancing, ensuring that employees are fully equipped to perform their jobs effectively.
While Unilever's training and development initiatives offer numerous benefits, they also present certain drawbacks that may deter some organizations from participating Key disadvantages of these training activities include potential costs, time commitment, and the risk of employee turnover post-training.
Unilever offers a variety of training programs for local partners, focusing on technical guidance and organizational management These courses can be led by both foreign and local experts, as well as Unilever's own staff Additionally, training may be conducted in partnership with public institutions and agencies, including universities and ICOs.
Human resource training and development are crucial for long-term organizational success, as demonstrated in the Unilever case study While investing in dedicated training may temporarily divert employee hours from revenue-generating tasks, it ultimately enhances workforce skills and productivity Effective human resource planning can lead to increased profitability over time, despite potential short-term impacts on the bottom line.
Investing in employee training can enhance your workforce's skills and contribute to business stability; however, there is no assurance that trained employees will remain with your company long enough to realize the full benefits of this investment.
Human resource planning (HRM) enhances workforce capabilities, but training employees for roles that may soon become obsolete can create a false sense of security This illusion may hinder your ability to adapt swiftly to changes within your company and industry.
Conclusion
In today's business landscape, success extends beyond mere transactions; it requires an organized approach and a dedicated workforce A skilled, loyal, and satisfied team is crucial for achieving organizational goals, which is where the importance of Training and Development comes into play Employee training programs are vital for enhancing skills, boosting productivity, and fostering a positive company culture, ultimately contributing to the overall success of businesses globally.
Unilever, a leading multinational corporation, owes much of its success to its robust training and development system, which plays a crucial role in fostering talent This commitment to talent development is essential for ensuring the company's sustainable growth and maintaining its esteemed global image.
Unilever's success in human resource management is largely attributed to its comprehensive training and development programs The company employs rigorous processes to recruit and onboard qualified candidates, ensuring that new hires are well-suited for their roles By focusing on employee development, Unilever fosters a culture of continuous learning and improvement, which enhances overall organizational performance.
Unilever always attaches importance to human resource development as a qualitative breakthrough for long-term sustainable development Unilever's point of view is
Unilever prioritizes employee interests and offers comprehensive support across all work areas, embodying the value of "Learning every day, applying everywhere." The company is dedicated to inspiring employees to achieve professionalism while fostering their personal and organizational growth Investing in employee learning and development is crucial for enhancing performance and retention To maintain a competitive edge, it is essential for employees to effectively learn and swiftly apply their knowledge in practice.
3.2.2 Solutions to improve training and development strategies
The training and development department is crucial, particularly during the ongoing COVID-19 pandemic Unilever has adapted its employee training strategy by shifting to online training courses to accommodate remote work.
To ensure that employees can still connect and learn while working remotely while maintaining work performance, here are solutions to improve training strategy at Unilever
Preparing employees for change is essential for maintaining productivity during transitions At Unilever, training programs should focus on equipping employees with strategies to manage distractions and obstacles that may arise during change implementation By fostering stability, organizations can prevent profit loss and help employees feel more secure in the face of change.
Enhancing cross-departmental collaboration at Unilever fosters a cohesive workforce that excels in training across various departments This approach not only bridges cultural gaps but also provides employees with valuable opportunities to learn about different aspects of the organization.
Effective human resource training and development are crucial for organizational success, as demonstrated in the Unilever case study Without proper structures for collaboration, initiatives may fail to achieve their objectives For instance, if the marketing department seeks to enhance the company's brand without consulting sales or customer service teams, the resulting content may not address customer pain points, leading to a disconnect This highlights the importance of cross-departmental communication to ensure that strategies resonate with customers and drive overall business success.
To ensure effective training outcomes, it's crucial to accurately identify the root cause of low performance Often, training is mistakenly applied to issues that require different solutions, such as lack of motivation, unsuitable work environments, or management challenges Before investing in training and development, assess whether the problem is truly a skills deficiency If low output is linked to inadequate knowledge, skills, or behaviors related to a specific task, then targeted training can be a valuable solution.
To ensure effective training, it is essential to adapt the approach to the learner's unique learning style Practical learners benefit from concrete examples and visuals, enabling them to quickly apply new information through hands-on experience In contrast, conceptual learners prefer extensive information, such as presentations or readings, and require time for observation and reflection before application, making conferences and webinars ideal for them Unilever can assess employees' learning styles through psychometric tests, allowing for tailored training that aligns with their natural learning abilities, ultimately enhancing the speed and ease of their learning process.
This article focuses on Human Resource Management, specifically the training and development strategies employed by Unilever It highlights the importance of effective training programs in enhancing employee skills and fostering professional growth The case study of Unilever serves as a practical example of how structured training initiatives can lead to improved organizational performance and employee satisfaction By investing in human resource development, companies can ensure a competitive edge in the market.