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A few notes about viewing Plunkett Research books in PDF format… • When in Adobe Acrobat Reader, press the [F5] key on your keyboard to display a list of "bookmarks," which are a very thorough table of contents with links to pages within the PDF. • Click a bookmark to jump to a particular chapter, table or section. • For easiest viewing, increase or decrease the zoom percentage (lower left corner of the page window) as necessary. • Press the [F5] key again to hide the list of bookmarks as necessary. • In order to use this PDF, you must agree to the terms of the End User License Agreement that follows on page 9 of this PDF. A few notes about the following pages… • The pages immediately following tell you more about our book titles and how to purchase them. • We suggest you print out the Customer Support form on the next page and fax it to us at 713.932.7080. 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You’ll be able to install it on your hard drive and use it to: • C reate your own mailing lists of companies and their executives. • Build your own spreadsheets and databases. • S o rt, filter and view corporate p ro f i l e s . Trends, Statistics, Market Research and Industry Analysis www.plunkettresearch.com Plunkett R e s e a r ch Online Your Key to Market Researc h N E W T I T L E S ! P l u n k e t t ’s Airline, Hotel & Travel Industry Almanac 1-891775-74-X $249.99 AP P R O X . PU B L I C AT I O N DAT E : OC T O B E R 2002 IN C L U D E S C D - R O M 460 pg. The travel industry has been t h rough exceptional upheaval and change. After the September 11, 2001 tragedies, the travel business is now emerging as a more streamlined, e f ficient and focused industry. Among the changes are the increased global n a t u r e of major firms and the successful use of the Internet by savvy consumers. P l u n k e t t ’s Automobile I n d u s t ry Almanac 1-891775-76-6 $249.99 AP P R O X . PU B L I C AT I O N DAT E : FE B R U A RY 2003 IN C L U D E S C D - R O M The automobile industry is evolving rapidly worldwide. Manufacturers are m e rging; components are frequently o u t s o u rced; the giant auto makers a r e expanding into providing financial s e rvices to car buyers; and all of the biggest firms have become truly global. Developments on the dealer side include nationwide holding companies acquiring the best dealers in major markets. Even the used car business is being taken over by national chains. And every w h e r e, e-commerce is having a profound eff e c t . P l u n k e t t ’s Food Industry A l m a n a c 1-891775-75-8 $249.99 AP P R O X . PU B L I C AT I O N DAT E : AP R I L 2003 IN C L U D E S C D - R O M 450 pg. The food industry is one of the most competitive and globally-linked of all business sectors with some of the best known food packagers getting 30%, 50% or m o r e of their total revenues from outside the U.S. On the superm a r k e t side, well known chains are in a head to head battle with Wa l - M a rt. Many retailers are learning how to successfully combine bricks-and- clicks. More o v e r, food producers, distributors and retailers are using e - c o m m e rce to manage supply chains and replenish inventories. N e w H E A LTH CARE & BIOTECH P l u n k e t t ’s Health Care I n d u s t ry Almanac 2003 1-891775-54-5 $229.99 ANNUAL EDITION S E P T 2002 I N C L U D E S C D - R O M 740 pg. The only complete re f e r ence to the American health care industry. Pro f i l e s of the Health Care 500 firms. Academic Book of the Year Aw a rd Wi n n e r. "Highly recommended " – CHOICE Magazine P l u n k e t t ’s Biotech & Genetics I n d u s t ry Almanac 2003-2004 1-891775-28-6 $249.99 J A N 2003 I N C L U D E S C D - R O M 584 pg. Your guide to the technologies revolutionizing health care! Research, g rowth companies, proteomics, genomics. Vital details on the Biotech 400 firm s . " W ill help readers understand the uses and implications of such technologies as tissue engineering, recombinant DNA and genetically e n g i n e e red agricultural products " – SciTech Book News ENGINEERING & RESEARCH P l u n k e t t ’s Engineering & Researc h I n d u s t ry Almanac 2003-2004 1-891775-24-3 $249.99 J U LY 2003 I N C L U D E S C D - R O M 680 pg. Profiles of 500 leading corporations in re s e a r ch, engineering and development in biotech, electronics, aerospace, medicine. " The convenience for a typical user makes this volume very attractive for the support of job-seekers and investors." – American Reference Books Annual R E TA I L P l u n k e t t ’s Retail Industry Almanac 2003 1-891775-55-3 $229.99 ANNUAL EDITION N O V 2002 I N C L U D E S C D - R O M 680 pg. Thorough analysis of trends, care e r s , suppliers, finances, shopping centers and I n t e rnet-based retailing. Profiles of 400 leading, fast-growing retailers of all types. “Consider this re f e r ence essential covering e v e rything from malls and superstores to mail ord e r b u s i n e s s . ” – Midwest Book Review COMPUTERS & INTERNET P l u n k e t t ’s E-Commerce & Intern e t Business Almanac 2003-2004 1-891775-58-8 $249.99 J U N E 2003 I N C L U D E S C D - R O M 500 pg. Complete access to the exploding I n t e rnet business. Profiles of leading corporations in e-commerce, equipment, I n t e rnet services and more . “Unique, well-re s e a rched.” – CHOICE Magazine P l u n k e t t ’s InfoTech Industry Almanac 2003-2004 1-891775-57-X $229.99 M A R 2003 I N C L U D E S C D - R O M 695 pg. In-depth analysis of the InfoTe c h Revolution. Profiles of the InfoTech 500 firm s in computers, software, online, systems inte- gration, networking and more . "Intriguing re f e re n c e . . . i n t e r esting articles on the industry's trends." – L i b r a ry Journ a l T E L E C O M M U N I C AT I O N S P l u n k e t t ’s Telecommunications I n d u s t ry Almanac 2003-2004 1-891775-22-7 $249.99 J U N E 2002 I N C L U D E S C D - R O M 553 pg. Complete guide to the rapidly evolving telecommunications industry. P rofiles of leading firms in wireless, long-distance, networks, local serv i c e . “Essential for long-term business analysis and industry trends.” – Midwest Book Review FINANCE & INVESTMENTS P l u n k e t t ’s Financial Services I n d u s t ry Almanac 2002-2003 1-891775-23-5 $229.99 M A R 2002 I N C L U D E S C D - R O M 700 pg. Profiles of 500 leading corporations in banking, insurance, mortgages, online finance, credit cards, investments, stocks. “ W ell re s e a rched and presented excellent value in terms of information versus cost.” – American Reference Book Annual P l u n k e t t ’s Online Trading, Finance & Investment Web Sites Almanac 1-891775-08-1 $149.99 J A N 2000 I N C L U D E S D I S K E T T E 660 pg. Save countless hours in your re s e a r ch for data on investments, stocks, bonds, commodities, banking, mort g a g e s , economics, trends and more. Complete p rofiles of the 211 most vital web sites for investors and financial pro f e s s i o n a l s . "Contains an abundance of useful information." – Journal of Business & Finance Librarianship E N T E RTAINMENT & MEDIA P l u n k e t t ’s Entertainment & Media I n d u s t ry Almanac 2002-2003 1-891775-27-8 $229.99 M AY 2002 I N C L U D E S C D - R O M 515 pg. Profiles of 350 leading firms in film, radio, TV, cable, multimedia, magazines, books, newspapers and online publishing. “A critically important re f e re n c e . ” – Midwest Book Review E N E R G Y P l u n k e t t ’s Energy Industry Almanac 2002-2003 1-891775-20-0 $199.99 J U LY 2001 I N C L U D E S C D - R O M 570 pg. Covers everything from major oil companies to electric and gas utilities, plus pipelines, re f i n e r s / r etailers, oil field services and alternative energ y. P rofiles of Plunkett’s Energy 400 firm s . “This impressive re f e rence compendium covers all facets of the American energy i n d u s t ry exhaustively re s e a rc h e d . . . ” – Midwest Book Review JOB SEEKERS & CAREERS P l u n k e t t ’s Employers’ Internet Sites with Careers Information 2 0 0 2 - 2 0 0 3 1-891775-19-7 $199.99 J A N 2002 I N C L U D E S C D - R O M 701 pg. Profiles 500 Internet sites operated by major employers. Locate web sites with job openings and the ability to apply online. Saves countless hours of re s e a rch. Indexes include i n t e rnational posts, internships, phys- ically challenged and type of care e r. “(It) will become a core addition to career centers and libraries every w h e re ” – Joyce Lain Kennedy, columnist The Almanac of American Employers 2003 1-891775-56-1 $199.99 ANNUAL EDITION D E C 2002 I N C L U D E S C D - R O M 695 pg. Fully updated for the job seeker and re s e a rc h e r. 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PLUNKETT’S INFOTECH INDUSTRY ALMANAC 2003 The Only Comprehensive Guide to InfoTech Companies and Trends Jack W. Plunkett Published by: Plunkett Research, Ltd., Houston, Texas www.plunkettresearch.com PLUNKETT’S INFOTECH INDUSTRY ALMANAC 2003 Editor and Publisher: Jack W. Plunkett Executive Editor and Database Manager: Martha Burgher Plunkett Senior Editors and Researchers: Elisa Gabbert Jana Laird Phillips Ghazal Siddiqi Editors, Researchers and Assistants: Christie Manck Ray Marumahoko Mariya Paterwic Daniel Shirley Jonathan Timms Suzanne Zarosky Information Technology Director: Alex Preskovsky E-Commerce Managers: Robert Daniel Kevin Hinrichs Cover Design: Kim Paxson, Just Graphics Junction, TX Special Thanks to: U.S. Department of Labor, Bureau of Labor Statistics U.S. Bureau of the Census U.S. Department of Commerce Nielsen//NetRatings Kinetic Strategies Semiconductor Industry Association Gartner, Inc. Plunkett Research, Ltd. P. O. Drawer 541737, Houston, Texas 77254 USA Phone: 713.932.0000 Fax: 713.932.7080 www.plunkettresearch.com Copyright  2003 by Plunkett Research, Ltd. Published by: Plunkett Research, Ltd. P. O. Drawer 541737 Houston, Texas 77254-1737 USA Phone: 713.932.0000 Fax: 713.932.7080 Internet: www.plunkettresearch.com ISBN # 1-59392-333-3 End-User License Agreement, Limited Warranty & Limitation of Liability Effective January 2003, Plunkett Research, Ltd. Important, read carefully: This agreement is a legal agreement between you (whether as an individual or an organization) and Plunkett Research, Ltd. By installing, copying, downloading, accessing or otherwise using the Plunkett Data, you agree to be bound by the terms of this Agreement. If you do not agree to the terms of this Agreement, do not install or use the Plunkett Data. The information (the "Data" or the "Plunkett Data") contained in this printed version or electronic file is the property of Plunkett Research, Ltd. 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NOT APPLY TO YOU PLUNKETT'S INFOTECH INDUSTRY ALMANAC 2003 CONTENTS A Short InfoTech Glossary Introduction How To Use This Book Chapter 1: Major Trends Affecting the InfoTech Industry Chapter 2: InfoTech Industry Statistics Chapter 3: InfoTech Industry Contacts Addresses, Telephone Numbers and World Wide Web Sites Chapter 4: THE INFOTECH 500: Who They Are and How They Were Chosen Industry Codes Index... numerous web sites THE INFOTECH 500 THE INFOTECH INDUSTRY Glossary: A short list of InfoTech industry terms Chapter 1: Major Trends Affecting the InfoTech Industry This chapter presents an encapsulated view of the major trends that are creating rapid changes in the InfoTech industry today These trends range from the saturation of the PC market to Wi-Fi to supercomputing Chapter 2: InfoTech Industry Statistics... that information into one web site window Copyright 2003 Plunkett Research, Ltd., All Rights Reserved Plunkett Research, Ltd www.plunkettresearch.com Copyright 2003 Plunkett Research, Ltd., All Rights Reserved Plunkett Research, Ltd www.plunkettresearch.com INTRODUCTION PLUNKETT'S INFOTECH INDUSTRY ALMANAC, the fourth edition of our guide to the InfoTech field, is designed as a general source for researchers... executives and students of all types PLUNKETT'S INFOTECH INDUSTRY ALMANAC takes a rounded approach for the general reader This book presents a complete overview of the InfoTech field (see “How To Use This Book”) For example, the changes in use of the Internet, fiber optics and networked computers are covered in exacting detail, along with easy-to-use tables on all facets of InfoTech in general: from the yearly... the way in which PLUNKETT’S INFOTECH INDUSTRY ALMANAC enables readers who have no business background to readily compare the financial records and growth plans of InfoTech companies and major industry groups You’ll see the mid-term financial record of each firm, along with the impact of earnings, sales and strategic plans on each company’s potential to fuel growth, Copyright 2003 Plunkett Research, Ltd.,... February 2003 U.S Online Industry Revenue and Expenses, 2001 U.S Data Processing Services Industry Estimated Revenues: 2001 U.S Employment in the High-Tech Industry: January-June 2002 U.S High-Tech Exports: 2000-2002 Worldwide Semiconductor Shipments, 1954-2002 i 1 3 7 25 43 61 62 64 11 26 27 28 29 30 31 32 33 34 35 36 37 38 39 40 41 Plunkett Research, Ltd www.plunkettresearch.com A Short InfoTech Industry. .. of the industry Chapter 4: THE INFOTECH 500: Who They Are and How They Were Chosen The companies compared in this book were carefully selected from the InfoTech industry, primarily in the United States with approximately 26 major foreign firms also included For a complete description, see THE INFOTECH 500 indexes in this chapter Individual Data Listings: Look at one of the companies in THE INFOTECH. .. locations is also in the front of this chapter Copyright 2003 Plunkett Research, Ltd., All Rights Reserved Plunkett Research, Ltd www.plunkettresearch.com Copyright 2003 Plunkett Research, Ltd., All Rights Reserved Plunkett Research, Ltd www.plunkettresearch.com Chapter 1 MAJOR TRENDS AFFECTING THE INFOTECH INDUSTRY Major Trends Affecting the InfoTech Industry: 1) Personal Computing Reaches the Saturation... Jack W Plunkett Houston, Texas April 2003 Some of the companies in THE INFOTECH 500 are so large in scope and in variety of business endeavors conducted within a parent Copyright 2003 Plunkett Research, Ltd., All Rights Reserved Plunkett Research, Ltd www.plunkettresearch.com HOW TO USE THIS BOOK The two primary sections of this book are devoted first to the InfoTech industry as a whole and then to the... Industry Codes Index of Rankings Within Industry Groups (The InfoTech 500 grouped by industry, and ranked by sales and profits) Alphabetical Index Index of Headquarters Location, by State Index of Headquarters Location, by Country Index by Regions of the U.S Where the InfoTech 500 Have Locations Index by Firms with International Locations Individual Profiles on each of THE INFOTECH 500 77 81 87 88 105 109 . PLUNKETT'S INFOTECH INDUSTRY ALMANAC 2003 CONTENTS A Short InfoTech Glossary i Introduction 1 How To Use This Book 3 Chapter 1: Major Trends Affecting the InfoTech Industry 7 Chapter. t ’s E-Commerce & Internet Business Almanac 2003- 2004 ISBN 1-891775-58-8 with CD-ROM ____ @ 249.99 $ P l u n k e t t ’s InfoTech Industry Almanac 2003- 2004 ISBN 1-891775-57-X with CD-ROM. t ’s Energy Industry Almanac 2002 -2003 ISBN 1-891775-20-0 with CD-ROM ____ @ 199.99 $ Engineering & Researc h P l u n k e t t ’s Engineering & Research Industry Almanac 2003- 2004 ISBN

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