SOCIALIST REPUBLIC OF VIETNAM Independence - Freedom - Happiness Author's full name: NGUYEN BANG THANG Research student ID: 62.128 Course: Theme: "Improving Vietnam e-customs procedures towards adopting modern customs Standards by 2020" Major: Economic management Major code: 62.34.04.10 Scientific instructor: Prof, Dr Hoang Van Hoa Dr Dinh Duc Sinh Name of training institution: Central Institute For Economic Management SUMMARY OF NEW CONCLUSIONS OF THE THESIS: New contributions in theoretical term Research on the theory of customs, system of standards obtained from World Customs Organization (WCO), World Trade Organization (WTO), the United Nations (UN), the thesis gave out new content as follows: (1) Systemizing basic reasoning problems, giving out new concepts on: Customs, customs procedures, e-customs procedures, modern customs standards (2) Building 12 modern and universal customs standards and should apply in the construction of the mechanisms and policies to improve Vietnam electronic customs procedures New proposals drawn from the researching results From practical research experience in countries with conditions similar to Vietnam, the reality requires improving electronic customs procedures according to the modern customs standards, the thesis suggests: (1) Giving out the sucessful and un-sucessful lessons to orient the process of improving Vietnam electronic customs procedures (2) Applying comparison and integration methods, analysis, econometrics, statistics from the secondary data and figures of the survey, the survey of more than 1200 businesses, nearly 200 customs officers, the thesis has launched reviews of the situation: applying modern customs standards in Vietnam; the factors of influence; policies and measures implemented to make Vietnam electronic customs procedures (3) Building goals, viewpoints, trends and solutions of improving Vietnam electronic customs procedures by 2020 Proposing the key solutions group and the guarantee conditions to improve Vietnam electronic customs procedures towards adopting modern customs standards by 2020 with breakthrough contents: enhancing awareness of the role of electronic customs procedures, amending the legal framework, applying information technology, organizational renewal, development of human resources Hanoi, March 17th 2014 Research student Instructor Prof, Dr Hoang Van Hoa Dr Dinh Duc Sinh Nguyen Bang Thang