ACKNOWLEDGEMENTS During my internship at the company, I had the opportunity to synthesize and systematize the knowledge I learned, and combine it with practical knowledge to improve my expertise. The internship helped me broaden my horizons and acquire more practical knowledge. During the internship, due to many surprises and lack of experience, I encountered some difficulties, but thanks to the dedicated help of faculty teachers ..... and the enthusiasm of the brothers and sisters in Co., Ltd. Thai Gia Son helped me overcome difficulties and accumulated more valuable experiences to be able to successfully complete my internship. First of all, I would like to express my gratitude to the Board of Directors, departments, and employees of Thai Gia Son Co., Ltd the unit that received and enthusiastically created all favorable conditions for me to approach the real world. economic activities of the Company and complete the content of the internship report. would also like to express my sincere thanks to the School Board of Directors ..... The teachers of the Faculty of Business Administration have dedicatedly taught and imparted valuable knowledge and experience to me. Especially, I would like to express my sincere thanks to Ms … , who wholeheartedly guided me to complete this report. Because of limited time and knowledge, the report cannot avoid shortcomings, I look forward to receiving suggestions from Thai Gia Son Co., Ltd., teachers, so that I can learn from experience and complete it well than. I sincerely thank you
FACULTY OF ENGLISH LANGUAGE INTERNSHIP REPORT Student's full name:…………………………………………………… Student code:……………… Group:…………………… Supervisor: …………………… Ho Chi Minh City, June 2023 COMMENTS FOR STUDENTS OF THE INTERNATIONAL UNIT Student's first and last name: In English Class of 2019-2023 Faculty: English School: City University of Technology Ho Chi Minh-HUTECH During the period from month 2023 In: Address: After the internship at the student's unit, we have some evaluation comments as follows: Internship work The sense of discipline organization : Mentally, learning attitude: About lifestyle, manners in the company: Other comments: Total internship time :……………………weeks Overall assessment of the whole internship Scoring: ………… /10 Instructor (Signature and full name) …………., date .month 23 Confirmation of the internship unit (Signature and full name) STUDENT COMMENT BOOK OF TEACHER INSTRUCTIONS Student's full name: …………………………………………………… …………… MSSV: ………… Class:…………………………………………………… …………………… Unit of internship: ……………………………………………………… Instructor: …………………… …………………… Report evaluation Presentation format: Language / style Content Presentability Overall rating: Scoring: ………… /10 Total Internship Score = Company Evaluation Score = 40% + Instructor evaluation score = 40% + Workshop participation score = 20% Letter point City Ho Chi Minh, date……month……2323 Instructor (Sign and write full name) Do Thi Song Tuyen ACKNOWLEDGEMENTS During my internship at the company, I had the opportunity to synthesize and systematize the knowledge I learned, and combine it with practical knowledge to improve my expertise The internship helped me broaden my horizons and acquire more practical knowledge During the internship, due to many surprises and lack of experience, I encountered some difficulties, but thanks to the dedicated help of faculty teachers and the enthusiasm of the brothers and sisters in Co., Ltd Thai Gia Son helped me overcome difficulties and accumulated more valuable experiences to be able to successfully complete my internship First of all, I would like to express my gratitude to the Board of Directors, departments, and employees of Thai Gia Son Co., Ltd - the unit that received and enthusiastically created all favorable conditions for me to approach the real world economic activities of the Company and complete the content of the internship report would also like to express my sincere thanks to the School Board of Directors The teachers of the Faculty of Business Administration have dedicatedly taught and imparted valuable knowledge and experience to me Especially, I would like to express my sincere thanks to Ms … , who wholeheartedly guided me to complete this report Because of limited time and knowledge, the report cannot avoid shortcomings, I look forward to receiving suggestions from Thai Gia Son Co., Ltd., teachers, so that I can learn from experience and complete it well than I sincerely thank you! CHAPTER I: INTRODUCTION 1.1 The process of formation and development of Thai Gia Son Co., Ltd 1.1.1 General introduction Registrant Name: THAI GIA SON CO., LTD International Name: THAI GIA SON CO., LTD Legal representative: Thai Doan Nghia Year of establishment: 2007 Address: No 220/37/1, Street No 10, Ward 9, Go Vap District, Ho Chi Minh City Tax code: 0304915489 Scope activities: Importing and exporting cashew nuts, in addition to producing and processing cashew products Scope activities: Wholesale of agricultural and forestry raw materials (except wood, bamboo); and live animals 1.1.2 The process of formation and development Thai Gia Son Co., Ltd is one of the Vietnamese companies that mainly export and supply products in the agricultural product industry, Thagison was originally established in early 1996 by the Thai brothers, who are experienced in international trade under the name of a Private Enterprise, specializing in production - processing - supplying for the domestic market and was transformed into a Limited Company in 2007 with the head office in Ho Chi Minh City Thagison spent a memorable time showing effort and growth in the development phase In early 2007, to increase quantity and control quality, Thagison established a pepper processing factory in Binh Duong province with full infrastructure including the latest technology and production lines to process all kinds of pepper to meet the strict demands of the market In 2010 Thagison built a cashew processing factory in Binh Phuoc province, the capital of Vietnam's cashew tree The company completed phase in October 2011 with the basic infrastructure of the factory to produce raw cashew nut, cashew kernel At the same time, the Company is also gradually building infrastructure to meet ISO/HACCP standards and higher standards In addition to processed products, the unit is trading other agricultural products such as: desiccated coconut, coffee, rice, cinnamon, turmeric, ginger, tea, The company has many customers from the US, UAE, India, Germany, India, Turkey, Singapore, Korea, and many others With a team of professional, trained, experienced and skilled staff, the Company provides the best quality products, competitive prices and top trading services to its customers 1.2 Overview of the Internship In the first week of the internship, I had the opportunity to come, observe and learn about the main work and products of the Company, grasp the basic operation and working process of an import-export employee export During the next time at Thai Gia Son Co., Ltd., I myself was directly assigned to work at the Import-Export Department of the Company Here I am assigned several tasks: - Make plans to search and propose to the management board of goods information, import goods, search for suppliers (domestic and foreign); - Translating and drafting transaction contracts; - Track and manage the journey, progress of goods and products Control the quality and quantity of goods; - Receive and compare documents related to goods Receiving and checking documents from suppliers; - Carrying out customs-related procedures such as declarations, export papers or other related documents; - Manage and store relevant documents and expenses during the import and export process; - Perform other tasks as required Here, I myself have been greatly facilitated, guided and helped by the brothers and sisters in the Board of Directors as well as the brothers and sisters in the Import-Export Department to help me quickly grasp the work content and complete it assigned jobs Like other employees, I myself have been assigned jobs by the Head of Department that are suitable to my ability and have to be responsible for my own work like other fulltime employees CHAPTER II: KNOWLEDGE AND SKILLS IN THE INTERNATIONAL PROCESS 2.1 Knowledge and skills Applied during Internship 2.1.1 Knowledge Applied during Internship With the knowledge I have learned in the process of studying in the university lecture hall as well as the knowledge that helped me gain the basic knowledge to participate in the internship process at the Company The first is about the knowledge of business English language, these are the basic and most important knowledge for me to be able to grasp and understand the English language in a transaction contract or any other document Any content related to business English during the internship If I don't learn and practice English in the process of learning, I myself will not be able to understand or understand the issues and contents mentioned in an international commercial contract of the Company interfere with their own work The second is the knowledge in the field of economics and commerce, to be able to understand the contents of my translation work, I myself must equip and possess basic economic knowledge to have can use the correct and most appropriate words in each communication situation Each different field will need to be equipped with different areas of knowledge, moreover, studying at school as well as going to work, going to practice at the company also has certain differences Knowledge is immense, so I myself have to equip myself with the most basic knowledge about the job and the content of the internship so that I can quickly grasp and complete the assigned tasks in the real process your set 2.1.2 Skills Applied during Internship Besides the key knowledge for the internship process, I myself have equipped myself with some basic skills to be able to improve my internship performance The first is communication skill, this is an important skill in all activities, all areas of life, and this is also an especially important skill for a student majoring in Business English like you For an interpreter, if he understands the content of the problem but cannot communicate, cannot make the other party understand the problem like himself, it is a huge failure Therefore, in addition to learning and grasping specialized knowledge, I have also equipped myself with a good communication skill to be able to communicate, exchange work, exchange problems and difficulties encountered must work with colleagues in the office so that together with everyone, improve their work efficiency, improve business efficiency for the Company The second is teamwork skills, skills are also quite important because as a new intern first exposed to work at the Company, I myself inevitably have shortcomings that need the support of the company Brothers and sisters, and in most work environments, to work towards a common goal, we need to cooperate with our colleagues Good cooperation at work is definitely necessary for you to achieve the targets set by your boss, so this is a necessary skill to have Third is problem solving In every job that is operated, we all encounter certain problems To be able to solve problems quickly and reasonably requires each individual to have certain methods and abilities And during my internship, too, I also encountered a lot of problems because I was still surprised to grasp and understand some of the contents of my work right away, so the ability to solve work is possible necessary skills to be able to successfully complete the assigned tasks during the internship 2.2 Knowledge and Skills Learned from the Internship 2.2.1 Knowledge Learned from Internship Through the internship at Thai Gia Son Co., Ltd., I myself have acquired more practical knowledge of import and export activities of a company such as making warehouse receipts and exporting a product; participate and acquire more knowledge for the process of writing Transaction Contracts; declaration, customs declaration, etc The above knowledge is extremely practical and useful for me to gain more experience at work as well as gain more useful vocabulary for myself Besides, I also received for myself a lot of useful vocabulary for the process of graduating from school to work later As mentioned above, knowledge is vast, and so is vocabulary In the process of studying at school, although I myself have been equipped with a certain amount of vocabulary, when I go into practical work, The brothers and sisters in the office gave me some practical and concise vocabulary that still conveyed all the necessary content and true to the actual context At the same time, through the internship, I have approached and learned more knowledge related to the use of customs declaration software and warehouse management software These software are effective arms to help employees in the Company manage and operate their work smoothly and efficiently These are very useful knowledge for me to help me access and experience the benefits of new technologies 2.2.2 Skills Learned from Internship The past internship period was also a valuable time for me to accumulate new skills to improve myself First, I practiced more skills to adapt to the new working environment As a student, most of my time is spent studying at school, so in the first process when I go to practice, I inevitably encounter some surprises and certain difficulties when entering work at the university an actual Company However, time has passed and I myself have trained myself to be able to adapt to each work rhythm, to work and live with everyone in the office Going through that time, I feel that it is really a precious time Along with that, through the internship at Thai Gia Son Co., Ltd., I myself also built myself a solid critical thinking In the process of working with the brothers and sisters in the office, I have been able to participate in meetings and exchanges to build transaction contracts with the Company's partners, and also participate in debates to find the best solution With the observation of how seniors argue as well as the knowledge learned in the lecture hall, I have accumulated a much clearer and more logical critical thinking Next is the office computer skills With the nature of office work, each employee must have quite high office computer skills, so since joining the internship here, besides self-study to improve office computer skills I was also given some good tips on computer science to help me save more time working on my computer, thereby improving my work efficiency 2.3 Shortfalls in Knowledge and Skills Through the process of studying and practical practice in the university lecture hall, I myself have accumulated for myself the most basic knowledge and skills for the actual internship process at enterprises However, there are certain differences between the theory learned and the actual work, so that there are gaps in knowledge and skills during the internship process Moreover, for linguistics, it is also obvious that there are shortcomings in vocabulary or communication sentences because between two different languages, there will be many barriers in the process of translation or even communication Even the same vocabulary between two different people will encounter translation into different intonations Besides, the actual working knowledge at the internship unit is also quite new for a language student like me Because most of the time in the classroom, I myself have been exposed to more languages, so there are many practical jobs that I myself need to have time to learn and cultivate more knowledge Therefore, in the process of practicing, having those shortcomings is also inevitable At the same time, when having to enter a new environment, each individual will need to be equipped with more knowledge and skills to be able to adapt to the new environment in the best way And of course, it's inevitable that each individual initially has surprises and is unfamiliar with the new working situation, so was I myself during the first time participating in the internship At first, when facing a problem in the process of translating and drafting the Contract, I did not have enough knowledge and skills to handle it, but after receiving the guidance and support of the With the guidance of brothers and sisters, I myself promptly grasped, got acquainted and gradually handled similar problems by myself 2.4 Extent and Purpose of using English during internship 2.4.1 Extent of using English during the internship period a) Scope of knowledge During the internship at the internship unit, the scope of using English is within the scope of theoretical knowledge learned in the lecture hall and some knowledge contents are supplemented by the instructors to suit the needs of the students nature of work at the Company b) Spatial range English is used within the Import-Export Department of the Company when students themselves directly translate and exchange work with colleagues At the same time, specialized English is applied by the students themselves to write and exchange business emails with customers and partners 2.4.2 Purpose of using English during internship During the internship, most of the English language is used for the purpose of completing the assigned tasks during the working process Specifically, during the internship, students themselves use English in contract translation, import and export declaration declaration as well as customs declaration Besides, I also use English to communicate, exchange emails with customers to grasp the requirements that customers make CONCLUSION In the first time, it is inevitable that unexpected difficulties and problems will arise; However, with the enthusiastic encouragement of those around me, I successfully completed this internship report This internship was a precious time when I gained a lot of useful knowledge and skills Internships have helped me acquire a lot of new knowledge The first is practical knowledge of the field of import and export as well as other related jobs in the office workplace Secondly, my shortcomings have also been supplemented and perfected during the internship, especially communication skills and adapting to a new working environment, work organization skills and behavior control Thus, I have a stronger and more determined mind to deal with difficulties and failures at work and in real life In addition, I also had the opportunity to review and re-evaluate the knowledge I have accumulated at university The teachers have equipped with basic knowledge of English as well as theoretical knowledge of the commercial field These core knowledge are the basic equipment for me to be hired and have the opportunity to practice and work at this company English for Secretaries is a subject that I have gained a lot of practical knowledge from Because its content provides vocabulary related to the content of office work, and also how to write letters and letters Moreover, I also know how to communicate in the appropriate language at work thanks to this course However, the above knowledge is not enough for me to successfully complete the assigned work in a real working environment I hope that the school … will organize more practice sessions for current subjects Besides, outdoor activities and groups should also be added to build a more dynamic learning environment At the same time, teachers should encourage students to give their own opinions by asking more questions in class and welcoming students' opinions openly and gently to improve quality output for students of the school