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Thesis Template MINISTRY OF EDUCATION AND TRAINING BARIA VUNGTAU UNIVERSITY EFL TEACHERS’ AND STUDENTS’ PERCEPTION AND BARRIERS OF THE USE OF ZOOM IN LEARNING AND TEACHING ENGLISH A CASE STUDY AT CHAU[.]
MINISTRY OF EDUCATION AND TRAINING BARIA-VUNGTAU UNIVERSITY EFL TEACHERS’ AND STUDENTS’ PERCEPTION AND BARRIERS OF THE USE OF ZOOM IN LEARNING AND TEACHING ENGLISH: A CASE STUDY AT CHAU THANH SECONDARY SCHOOL IN VUNG TAU CITY LE HOANG TO QUYEN Supervisor: Le Lan Phuong PhD Submitted in fulfilment of the requirements for the degree of Master of TESOL Faculty of TESOL School of International Training and Postgraduate Studies Ba Ria- Vung Tau University April 2022 Keywords 1) Barriers of Zoom 2) CALL 3) English teaching and learning 4) MALL 5) Online learning 6) Teachers’ and students’ perception 7) Zoom EFL TEACHERS’ AND STUDENTS’ PERCEPTION AND BARRIERS OF THE USE OF ZOOM IN LEARNING AND TEACHING ENGLISH: A CASE STUDY AT CHAU THANH SECONDARY SCHOOL IN VUNG TAU CITY i Abstract Zoom has been used as a prevalent tool in English teaching and learning in Vietnam The current study aimed to examine teachers’ and Grade students’ perception towards the use of Zoom in teaching and learning and to address the barriers encountered by the teachers and students The researcher employed a mixed-methods approach with the use of questionnaires and interviews to obtain her research objectives 150 Grade students and ten teachers at Chau Thanh secondary school were selected as research participants Data collected research instruments revealed that (1) students showed their positive perception towards the use of Zoom; (2) major barriers of using Zoom perceived by teachers (3) major barriers of using Zoom perceived by students Based on these research findings, the researcher proposed some implications to improve the effectiveness of using Zoom in teaching and learning English at Secondary school EFL TEACHERS’ AND STUDENTS’ PERCEPTION AND BARRIERS OF THE USE OF ZOOM IN LEARNING AND TEACHING ENGLISH: A CASE STUDY AT CHAU THANH SECONDARY SCHOOL IN VUNG TAU CITY ii Table of Contents Keywords i Abstract ii Table of Contents iii List of Figures v List of Tables vi List of Abbreviations vii Statement of Original Authorship viii Acknowledgements ix Chapter 1: Introduction 1.1 Background .1 1.2 Rationale 1.3 Purposes 1.4 Significance, Scope and Definitions .6 1.5 Thesis Outline Chapter 2: Literature Review 2.1 Learning theories relating to online learning 2.1.1 Behaviorism 2.1.2 Cognitivism 10 2.1.3 Constructivism 11 2.1.4 Connectivism 12 2.2 Computer-Assisted Language Learning (CALL) 12 2.2.1 Definition 12 2.2.2 CALL in language education 13 2.2.3 Web and cloud-based learning applications .16 2.3 Zoom – A virtual meeting platform 20 2.3.1 Definition 20 2.3.2 Features of Zoom 21 2.3.3 Advantages and disadvantages of Zoom in EFL teaching and learning .23 2.4 Previous studies 26 2.5 Research gaps .30 2.6 The Conceptual framework of the study .30 2.7 Summary .34 Chapter 3: Research Design 37 3.1 Methodology and Research Design 37 3.1.1 Methodology 37 3.1.2 Research Design 38 3.2 Participants 39 EFL TEACHERS’ AND STUDENTS’ PERCEPTION AND BARRIERS OF THE USE OF ZOOM IN LEARNING AND TEACHING ENGLISH: A CASE STUDY AT CHAU THANH SECONDARY SCHOOL IN VUNG TAU CITY iii 3.2.1 Teacher participants 40 3.2.2 Student participants 42 3.3 Instruments 43 3.3.1 Questionnaires 43 3.3.2 Semi-structured interviews 44 3.4 pilot study .45 3.5 Procedure and Timeline 46 3.5.1 Data collection procedures 46 3.5.2 Data analysis procedures 47 3.6 Validity and reliability 48 3.7 Ethics and Limitations 49 3.8 Summary .50 Chapter 4: Findings and Discussions 51 4.1 Teachers’ and students’ perception of the use of Zoom in English learning and teaching at Chau Thanh Secondary School in Vung Tau City 51 4.1.1 Teachers’ perception of the Zoom in English learning and teaching 51 4.1.2 Students’ perception of the Zoom in English learning and teaching 57 4.2 Barriers encountered by the teachers and students in a Zoom-based classroom 61 4.2.1 Barriers encountered by the teachers in a Zoom-based classroom .62 4.2.2 Barriers encountered by the students in a Zoom-based classroom .65 4.3 Summary .68 Chapter 5: Recommendations and Conclusion 69 5.1 Summary of major findings 69 5.2 Implications 69 5.3 Limitations and further study 71 5.4 Conclusion 71 References 73 Appendices 79 APPENDIX A QUESTIONNAIRE .79 APPENDIX B INTERVIEW PROTOCOL 81 EFL TEACHERS’ AND STUDENTS’ PERCEPTION AND BARRIERS OF THE USE OF ZOOM IN LEARNING AND TEACHING ENGLISH: A CASE STUDY AT CHAU THANH SECONDARY SCHOOL IN VUNG TAU CITY iv List of Figures Figure 2.1 Technology Acceptance Model.…………………………………31 Figure 2.2 Conceptual framework…………………….………………….….34 Figure 3.1 Teacher’s gender……………………………………………… 38 Figure 3.2 Teacher’s qualification…… ……………………… …………39 Figure 3.3 Teacher’s experience………………………………… ……… 39 Figure 3.4 Learner’s gender…………………………………… ………….40 Figure 3.5 Students’ years of learning English…………………………… 41 EFL TEACHERS’ AND STUDENTS’ PERCEPTION AND BARRIERS OF THE USE OF ZOOM IN LEARNING AND TEACHING ENGLISH: A CASE STUDY AT CHAU THANH SECONDARY SCHOOL IN VUNG TAU CITY v List of Tables Table 3.1 Teachers’ demographics 38 Table 3.2 Learners’ demographics 40 Table 3.3 Instruments for research questions 43 Table 3.4 Rating scale of the questionnaire 47 Table 3.4 Reliability of questionnaire 49 Table 4.1 Students’ perception towards perceived usefulness of Zoom 55 Table 4.2 Students’ perception towards ease of use of Zoom 57 Table 4.3 Students’ perception towards actual use of Zoom 58 EFL TEACHERS’ AND STUDENTS’ PERCEPTION AND BARRIERS OF THE USE OF ZOOM IN LEARNING AND TEACHING ENGLISH: A CASE STUDY AT CHAU THANH SECONDARY SCHOOL IN VUNG TAU CITY vi List of Abbreviations 1) CALL: Computer Assisted Language Learning 2) EFL: English as a Foreign Language 3) MALL: Mobile Assisted Language Learning 4) TAM: Technology Acceptance Model EFL TEACHERS’ AND STUDENTS’ PERCEPTION AND BARRIERS OF THE USE OF ZOOM IN LEARNING AND TEACHING ENGLISH: A CASE STUDY AT CHAU THANH SECONDARY SCHOOL IN VUNG TAU CITY vii Statement of Original Authorship The work contained in this thesis has not been previously submitted to meet requirements for an award at this or any other higher education institution To the best of my knowledge and belief, the thesis contains no material previously published or written by another person except where due reference is made Signature: _ Date: _ EFL TEACHERS’ AND STUDENTS’ PERCEPTION AND BARRIERS OF THE USE OF ZOOM IN LEARNING AND TEACHING ENGLISH: A CASE STUDY AT CHAU THANH SECONDARY SCHOOL IN VUNG TAU CITY viii Acknowledgements First and foremost, I want to express my gratitude to Ms Le Lan Phuong, PhD, my supervisor, for her essential guidance, unwavering support, and patience throughout my studies Her vast expertise and wealth of experience have aided me throughout my academic career and daily life I would also like to thank the instructors at Ba Ria-Vung Tau University for their great useful knowledge though university courses Furthermore, I'd want to express my gratitude to all of the instructors and students at Chau Thanh Secondary School for their encouragement and willingness to take part in the research It is because of their generous assistance and support that my studies have been so enjoyable Finally, I'd want to thank my parents and friends for their support It would have been difficult for me to finish my studies without their wonderful understanding and encouragement throughout the last few years EFL TEACHERS’ AND STUDENTS’ PERCEPTION AND BARRIERS OF THE USE OF ZOOM IN LEARNING AND TEACHING ENGLISH: A CASE STUDY AT CHAU THANH SECONDARY SCHOOL IN VUNG TAU CITY ix ... teaching and learning English at Secondary school EFL TEACHERS? ?? AND STUDENTS? ?? PERCEPTION AND BARRIERS OF THE USE OF ZOOM IN LEARNING AND TEACHING ENGLISH: A CASE STUDY AT CHAU THANH SECONDARY SCHOOL. .. Students? ?? perception towards actual use of Zoom 58 EFL TEACHERS? ?? AND STUDENTS? ?? PERCEPTION AND BARRIERS OF THE USE OF ZOOM IN LEARNING AND TEACHING ENGLISH: A CASE STUDY AT CHAU THANH SECONDARY SCHOOL. .. study aims at investigating the perception towards using Zoom and barriers in English learning and teaching of the teachers and students at Chau Thanh Secondary School in Vung Tau City In order