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ASSIGNMENT FRONT SHEET Qualification BTEC Level 5HND Diploma in Business Unit number and title Unit 17: Understanding and Leading change Submission date 5/10/2022 Date Received 1st submission Re-submission Date Date Received 2nd submission Student Name Nguyen Thanh Vinh Student ID GBS200095 Class GBS0908B Assessor name Truong Anh Tuyet Student declaration I certify that the assignment submission is entirely my own work and I fully understand the consequences of plagiarism I understand that making a false declaration is a form of malpractice Student’s signature Grading grid P1 P2 P3 M2 M2 D1  Summative Feedback: Grade:  Resubmission Feedback: Assessor Signature: Internal Verifier’s Comments: Signature & Date: Date: Submission Format: Format: This assignment is an individual assignment in the form of a comparative analysis and impact statement report The recommended word limit is 2,000 words You must use font Calibri size 12, set number of the pages and use multiple line spacing at 1.3 Margins must be: left: 1.25 cm; right: cm; top: cm and bottom: cm The reference follows Harvard referencing system The recommended word limit is 2.000 words You will not be penalized for exceeding the total word limit The cover page of the report has to be the Assignment front sheet Submission Students are compulsory to submit the assignment on due date and in a way requested by the Tutors The form of submission will be a soft copy posted on http://cms.greenwich.edu.vn/ Note: The Assignment must be your own work, and not copied by or from another student or from books etc If you use ideas, quotes or data (such as diagrams) from books, journals or other sources, you must reference your sources, using the Harvard style Make sure that you know how to reference properly, and that understand the guidelines on plagiarism If you not, you definitely get fail Unit Learning Outcomes: LO1 Compare ways in which change impacts on an organization’s strategy and operations LO2 Evaluate the influences that drivers of change have on organizational behaviors Assignment Brief and Guidance: The COVID-19 Pandemic affects global economy and the way people and organizations business In response to this unexpected external environmental factor, many companies have to adapt to it and make critical decisions to change You are required to choose two companies as case studies, one local and one global to analyze and compare how COVID 19 affects the strategies and operations of the chosen companies; and to evaluate how drivers of change influence organizational behaviors in the two cases You are expected to apply appropriate change management theories and models to guide your discussions, make and justify your analysis and recommendations The submission is a comparative analysis and should include the followings: An overview of the organization case studies and how the COVID 19 affects the chosen organizations An analysis to identify external and internal drivers of changes and compare how they affect organizational strategies and/or operations in the two cases is in short and long term An evaluation of how related drivers of change affect leadership, team, individual behaviors and their responses to change as well as long term impacts in the two cases Make recommendations for the companies in the level of business strategy and operations to have better response to the identified changes as well as to minimize negative impacts of the changes on organizational behavior Contents Introduction I II An overview of the companies and how Covid-19 affects them Petrolimex How Covid-19 affects Petrolimex Chevron How Covid-19 affects Chevron III External and internal drivers of changes and their impact on organizational operations and strategies External drivers of changes 1.1 Petrolimex 1.2 Chevron 10 SWOT 13 3.1 Petrolimex 13 3.2 Measures to minimize negative impacts of change on organizational behavior: 13 3.3 Chevron 14 3.4 Measures to minimize negative impacts of change on organizational behavior 14 How related drivers of change affect leadership, team, individual behaviors and their responses to change as well as long term impacts in the two cases 14 4.1 In Petrolimex 14 4.2 In Chevron 15 Evaluate measures that can be taken to minimize negative impacts of change on organizational behavior 16 Recommendation 17 IV V Conclusion 18 Reference 18 VI I II Introduction Covid-19 is an epidemic that affects not only people but also the global economy In this article, we will highlight the impact of Covid on the oil and gas industry and, more clearly, the two companies, Petrolimex in Vietnam and Chevron in the United States The report will use the Pestel and Swot models to show what the two companies can achieve and what they need to overcome In addition, it is advisable to help these two companies through the crisis through Swot analysis An overview of the companies and how Covid-19 affects them Petrolimex Source: Petrolimex ,2021 Vietnam National Petroleum Corporation (Petrolimex) is a Vietnam National Petroleum Corporation shareholder Petrolimex's principal activities are to import, export, and trade in petroleum, refinery, and petrochemicals and invest capital in other companies as prescribed by law Petrolimex focuses on petroleum, lubricants and petrochemicals, liquefied petroleum gas and transportation, petroleum engineering and equipment, and other business services (Petrolimex, 2021) Petrolimex plays a leading role in the domestic market in the petroleum sector, with 29 large companies and 120 petroleum distributors 43/69 Petrolimex member units directly trade petrol and oil in 62/63 provinces and cities For Retail Petroleum Products Trading: Out of more than 14,000 CHXs belonging to all economic sectors, Petrolimex has 2,471 (data as of January 10, 2017) Products are available throughout the country (Petrolimex, 2021) How Covid-19 affects Petrolimex The Covid-19 pandemic has prevented a promising start to 2020 around the world For the first time in history, the price of WTI crude oil traded at $37.63 per barrel on April 20, 2020, for futures contracts that closed in May 2020 Petrolimex in the first quarter could not avoid the widespread impact caused by Covid-19 In the second quarter, gasoline prices increased again, although this increase was not balanced by the sharp decrease in the first quarter (PVN, 2021) Also, according to Petrolimex, in the first quarter of 2020, due to the impact of the COVID-19 epidemic, oil prices The world dropped sharply and continuously from 61.18 USD/barrel at the beginning of the quarter to 20.48 USD/barrel at the end of the quarter (equivalent to a decrease of 66%), directly affecting the amount of capital sold during the period (PVN, 2021) Source: Cafef, 2020 Figure 1: Profit before tax In the second quarter of 2020, world oil prices rebounded after a sharp decline at the end of the first quarter of 2020 However, before the outbreak of COVID-19 in April, when the whole country implemented directive 16, In the face of the isolation of the entire society, at the same time, the oil and gas industry was still affected by oil prices For example, market supply and demand decrease during a down period, and supply pressure during a bullish period apply to significant market leaders such as Petrolimex Chevron Source: Chevron, 2022 The Chevron Corporation (commonly referred to as Chevron) is a multinational energy company with headquarters in San Ramon, California, and operations in more than 180 countries Chevron's businesses include exploration, production, and transportation of crude oil and natural gas, refining, marketing, distributing transportation fuels and other energy products, manufacturing and selling petrochemicals, generating electricity and geothermal energy, providing energy-saving solutions, and developing the future of energy sources such as biogas and other forms of renewable energy Chevron products are under three brand names: Chevron, Texaco, and Caltex (Chenron, 2020) How Covid-19 affects Chevron Chevron Energy Corporation (USA) was introduced on January 29, 2010, to make a loss withinside the fourth sector of 2020, finishing a tough 12 months for oil and fuel line agencies while the outbreak of the COVID-19 epidemic precipitated considerable limitations Demand for petroleum products (Chevron Policy, 2021) The "giant" US oil enterprise has taken measures to lessen employees and spend on manufacturing substances to "struggle" to conquer the recession, finishing the 12 months with a lack of five billion USD, compared to earnings of USD nine billion in 2019 Chevron lost $ 665 million within the fourth sector of 2020, compared with a lack of $ 6.6 billion within the equal duration in 2019, after a significant deduction of assets US oil costs bottomed out in April 2020, while futures costs fell right into a lousy quarter because of a growth in oversupply, brought on with the aid of using a blockade of the US economic system to save them from the unfold of COVID-19 As marketplace situations III deteriorated, Chevron decreased its spending on manufacturing methods by using 35% compared to 2019 and reduced different running costs (Chevron Policy, 2021) Sales within the fourth sector of Chevron of 2020 reduced by 30.5% compared to the equal duration in 2019 to $ 25.2 billion In 2020, the group's sales decreased by 35.4% from the preceding 12 months to 94.7 billion USD External and internal drivers of changes and their impact on organizational operations and strategies External drivers of changes 1.1.Petrolimex - Politic Factor: To make sure the stableness of the fee level, to keep away from primary fluctuations in fees affecting manufacturing and consumption, the extent of gas and oil fees is stored surprisingly strong via way of means of the State for a remarkably long duration of time, regardless marketplace withinside the covid duration Especially with Vietnam having to import extra than 70% of the petroleum fed domestically, the home petroleum fee relies closely on the arena petroleum marketplace Meanwhile, the political arena scenario motivated via way of means of Covid currently has many complex developments, affecting oil supplies and pushing Vietnam's oil fees down due to the quarantine selections from the authorities Typically, while the epidemic breaks out, massive towns are banned from tourism by the rules or pressured to drop sports consisting of Da Nang, Hai Phong, Ho Chi Minh City, and Hanoi In addition, in keeping with the Government's Directive No 16/CT-TTg, ensuring social distance, preserving distance among humans, network, and network To limit the threat of network infection, ask humans to live at home and determine whether going out, besides instances in which it is undoubtedly necessary (Mah, 2020) Such political impacts have precipitated Petrolimex's gas income to drop dramatically - Economic Factors: When the price of oil falls, the supply curve shifts to the right This leads to an increase in the economy's output and a decrease in prices (a reduction in the consumer price index) To so, retail gasoline prices must decrease, electricity prices decrease, water prices decrease, transportation costs decrease, and storage costs decrease This encourages companies to lower prices and produce more products to increase sales For the 2020 economy experiencing Covid fluctuations, all industries such as tourism, services, hotels, or transportation will be delayed, affecting people's income After that, even the high unemployment rate made people less interested in commuting The UNWTO report indicates that the number of international tourists worldwide by 2020 will drop to 1.1 billion Total global tourism revenue - - lost $1.1 trillion; about 100-120 million industrial workers lost their jobs (Linh, 2020) In addition, under the impact of the Covid-19 epidemic, from the beginning of February 2020, the transport industry in this country began to "paralyze" due to a sharp decrease in the number of passengers (about 90%) The reason is the decreasing demand for travel; people cancel trips, and students miss school because the remote social order restricts travel while on the move Moreover, according to the International Air Transport Association (IATA), in 2020, global aviation industry revenue decreased by 60%, losing more than 118 billion USD (news, 2020) Therefore, Petrolimex had to lower gasoline prices to the lowest possible level to stimulate demand Due to the economic recession, many industries need to mobilize, leading to a loss of revenue for the petroleum industry, especially Petrolimex Technology The technologies, strategies, and approaches that influence organizational performance are called technology influences (Palmer, 2009) The Covid situation also affects the technology element of Petrolimex Learning from experience and technology will also become more complex as translation takes place The platform currently provides customers abroad; if the epidemic lasts for a long time, the border gates are closed, and international flights will stop, affecting the contract performance In addition, with oil and gas technology service contracts abroad, it is not easy to bring workers abroad because most countries restrict entry and exit during this time (Thiet, 2020) Even the worst case is the forced closure of mines and oil refineries; The Group's subsidiaries must increase sharing of information, resources, and markets to optimize the efficiency of the Group's technological processes Social Society is a broad concept with many interpretations related to all aspects of human material and spiritual life Culture distinguishes members of one group from another Ho Chi Minh City is increasingly developing; with a large population, the mine needs to consume much oil, and the oil demand is higher than in other provinces and cities This is a favorable field (low cost, high demand), and competition in the oil field is relatively fierce However, during the current covid pandemic, most of the oil consumption will be delayed due to banned social demand resulting in lower funding During the Covid outbreak today, Vietnam’s largest oil consumer also showed signs of social recession People rarely use public transport such as buses or buses, and there are no signs of crowding People in this city have turned to walk more because society is extremely complicated during the epidemic season People will not stray too far from home due to the blockade of 33 areas This social factor has caused Petrolimex to fall into poverty (Tinh, 2020) 1.2.Chevron - Economic Factors Economic factors include the influence of supply and demand on petrol prices, supply and demand on alternative sources, USD exchange rate (oil policy - US dollar) On April 20, the world crude oil price fell negatively for the first time (below USD/barrel) and was the lowest price on the New York Commodity Exchange In the context of oversupply and economic downturn, Chevron cannot keep up with the Covid season (An, 2020) As in Vietnam, the economy slowed down when the Covid epidemic broke out in the United States Even data on October 15 from the US Department of Labor showed that the number of jobless claims in the past week was 898,000 people, equivalent to the end of August, causing the national economy to shrink, dragging down the economy According to the nature of the Vietnam industry (Ha, 2020) In particular, the US Chevron corporation is facing many troubles due to the prolonged unemployment of people, leading to less transportation - Technology: Technology has rapidly disrupted many different fields This case is typical of the oil sector and Chevron Petroleum Due to the complicated outbreak of Covid, Chevron has also restricted the concentration of people in technology production plants, disrupting Chevron's technology business, which requires many people to handle In addition, staff cuts due to translation have slowed down many Chevron factory operations and failed to keep up with the latest technologies (Yen, 2020) - Political Factor The presence of a political body (party, state, or other organization) at the national, regional, or international level is called a political force Most countries see the oil and gas industry (upstream and downstream) as the strategic spearhead of a country's political, fiscal, and social needs However, during the covid-19 outbreak, the government made decisions that put Chevron in a difficult position as the San Francisco Bay Area was the first to ban civilians by order of the government Then came the ban on people leaving their homes in California, and other states also enacted bans This makes people's travel demand plummet, leading to a sharp decrease in people's gasoline consumption due to the Covid epidemic (Thoa, 2020) - Social Factor Although Covid-19 has a beneficial impact on the environment, it is precisely because of the lack of travel with large numbers of people that has resulted in a significant reduction in CO2 emissions into the atmosphere from oil According to Carbon Brief, researchers in 2020 estimate this to be the most significant drop on record Carbon dioxide (CO2) emissions have fallen significantly in the world's highest emitting countries and regions, with the United States down 12% and the European Union (EU) down 11% (Chung, 2020) Reducing CO2 can be good for humans during the Covid-19 epidemic, but it is directly harmful to plants because it will negatively facilitate the photosynthesis process of plants Greenery of Covid-19 PEST Political Factor Economic Factor Petrolimex Covid duration of gas and oil fees is stored via way of means of the State for a remarkably long time, regardless of marketplace within the covid duration Vietnam must import more than 70% of the domestically fed petroleum; the home petroleum fee relies closely on the arena petroleum marketplace Meanwhile, behind the scenes, the political arena scenario has many complex developments, affecting oil supplies and pushing Vietnam's oil fees down When oil prices drop, Petrolimex sees a rightward change in the supply curve Because of this, economic production rises while prices fall (a reduction in the consumer price index) Lowering the cost of fuel, power, water, and transportation is essential In addition, the Covid-19 pandemic caused a dramatic drop in passenger volume (about 90%) in early February 2020, thereby "paralyzing" the transportation sector in this country Chevron During the Covid-19 outbreak, the government made decisions that put Chevron in a difficult position The San Francisco Bay Area was the first to ban civilians by government order This makes people's travel demand plummet, leading to a sharp decrease in people's gasoline consumption Supply and demand for gasoline, alternative energy sources, and the US dollar value are all examples of economic considerations (oil policy US dollar) On April 20th, the price of crude oil hit a record low on the New York Commodity Exchange, falling below zero dollars a barrel for the first time in history Chevron cannot keep up with the Covid season because of overstock and the economic slump (An, 2020) Similar problems Social Factor Technological Factor Vietnam, the world's most significant oil consumer, also experienced a societal downturn amid today's Covid pandemic There is a vast population in Ho Chi Minh City Thus the mine has to use oil to operate Due to restricted societal demand, most oil consumption will be put on hold To a large extent, Petrolimex's economic decline can be attributed to these societal factors (Tinh, 2020) People in this city have taken to walking more than usual because of the disease, but they still won't go too far from their homes because 33 districts have been sealed off As knowledge becomes increasingly intricate via study and practice, so will technology Contract performance may be impacted if the pandemic lasts for an extended period, closing borders and halting international flights The technical side of Petrolimex is likewise being affected by the Covid crisis Furthermore, moving personnel overseas with oil and gas technology have plagued the US Chevron firm in Vietnam, where high unemployment has reduced the availability of drivers The United States had a similar economic slowdown to Vietnam when the Covid outbreak broke out Although Covid-19 positively influences the environment, the decrease in CO2 emissions from the absence of large-scale travel is primarily responsible According to Carbon Brief, experts in the year 2020 believe this will be the most significant decrease ever recorded The United States decreased by 13% and the European Union by 11% Additionally, Chevron has limited the concentration of employees in its technology manufacturing facilities, destabilizing its technology business Due to translation-related staff reductions, several Chevron plant processes have slowed down and failed to keep up with the newest technology This case is representative of the petroleum industry and Chevron Petroleum service contracts is not straightforward since most nations limit entrance and leave during this period SWOT 3.1 Petrolimex Strength PGC's main asset is its long-standing reputation in the field of liquefied petroleum gas in Vietnam, currently in the top in the market with a market share of 20% The distribution system includes general agents covering 64 provinces and cities In addition, together with the predecessor GAS, under the Vietnam National Petroleum Corporation, PGC's products are also distributed by 40 oil and gas companies and branches under the Vietnam National Petroleum Corporation (Trang, 2010) Opportunity As 2010 begins, Vietnam's gas business environment is expected to be healthier because the market has the highest legal framework governing business practices, the Gas Trading Decree Vietnam is expected to grow at a 7-10% rate in the coming years (Trang, 2010) Weakness Petrolimex Gas does not have a GAS processing plant; 50% of Petrolimex Gas sources are from PV gas (at Dinh Co factory) Thus, PV GAS is both a competitor and a supplier of PGC, with a market share of approximately 30% to 35% of market demand The possibility of price pressure and production is very high From 2011, the company will no longer benefit from the 50% corporate tax exemption (Trang, 2010) Threat The retail price of domestic gas is highly dependent on the volatility of liquefied natural gas prices and the global oil market This is a very volatile market, making pricing and planning difficult Competition in the gas distribution and retail industry is becoming more and more fierce when information is not perfect, and consumers are more concerned with price factors than quality (Trang, 2010) 3.2.Measures to minimize negative impacts of change on organizational behavior: Based on analyzing and assessing opportunities and challenges of the market and comparing with the existing capacity of PLC, Petrolimex’s strength is that the national petroleum company should have capital through Swot analysis State, besides, there are many branches nationwide However, many difficulties and challenges in covid translation need to be solved Recommendations are based on SWOT, such as not cutting gas prices too profoundly during the season to avoid devaluation and lower income In addition, the strict implementation of epidemic prevention activities by livestock establishments to prevent infection from inside led to a series of gas stations having to close because of the disease Another tip is to keep gas stations open during necessary hours and reset business hours to avoid unnecessary costs to maintain business and reduce staff costs when the store is empty 3.3.Chevron Strength Weakness The financial situation is solid, and the Earnings from refined products income is constantly increasing continued to decline Market daily—a strong global presence in knowledge for different product more than 180 countries worldwide lines Gas and Crude Oil Stocks Chevron Corporation is the world's Decline (SWOT & PESTLE, 2021) sixth largest oil super company Diverse in oil, gas, and geothermal energy, including refining, exploration, and production (SWOT & PESTLE, 2021) Opportunity Threat World energy demand Environment regulation Environmentally friendly energy Economic instability sector with renewable form Fuel price High competition in the fuel sector increase Colossal oil field discoveries The increasing price of raw materials worldwide (SWOT & PESTLE, 2021) (SWOT & PESTLE, 2021) 3.4.Measures to minimize negative impacts of change on organizational behavior From a fundamental perspective, Chevron is in a good position, and the oil recovery could help the company Chevron still had some technical difficulties First, to limit Chevron, there are still no effective policies to reduce the impact of Covid Second, to minimize the effects of Covid 19, Chevron should provide absolute safety for employees to avoid community transmission leading to gas station closure due to widespread within the company How related drivers of change affect leadership, team, individual behaviors and their responses to change as well as long term impacts in the two cases 4.1.In Petrolimex Petrolimex is preparing a short-term strategy to sell all outstanding treasury shares between 2020 and 2021 to fulfill the Group's demand for increased commercial advantage and development investment, particularly in light of capital discounts resulting from adverse business outcomes The year 2020 is distinguished by the Covid-19 pandemic and the precipitous decline in oil prices In addition, under the amended Securities Law and supporting rules, corporations holding treasury shares will be required to cancel or decrease their share capital between 2020 and 2021 This influence has impacted the company's interests, particularly state shareholders (Petrolimex, 2020) Several projects of Petrolimex, including the Petrolimex petrol receiving and distribution warehouse in Nghi Son Economic Zone, Thanh Hoa province; investing in the construction of My Giang LNG terminal; the project to relocate the Duc Giang petrol depot; and the B12 petroleum port, are essential and long-term strategic projects of Petrolimex that should be studied and invested in, according to the industry leader Prior to the incomplete initiatives, Petrolimex developed a long-term strategy; all of the plans above have been modified and put on hold for a while owing to the effect of the illness epidemic To counteract the Group's primary business of battling illness, Petrolimex must immediately adopt all processes and procedures recommended by a multi-sector business model, particularly by 2020, successful business in other disciplines (petrochemical, transportation, etc.) (Petrolimex, 2020) In order to respond to the strain of covid-19, Petrolimex has made a minor personnel adjustment in the near term For instance, expediting service by deploying more employees to oil and gas pumping stations so that consumers may get free oil changes This helped Petrolimex win over customers in the middle of the 19th century (Petrolimex, 2020) Because of the outbreak, several plant employees were forced to resign to protect Petrolimex's finances and profit margins In addition, all workers are required to report and wear masks while working at Petrolimex branches or factories to avoid community diseases and the spread of Petrolimex activities that led to the closure of essential Petrolimex components The Covid-19 outbreak has severely impacted the national economy and the oil and gas sector in general The leadership of Petrolimex provided particular tactics, such as first using the online SMO model to increase the effect of online sales Ho Chi Minh City and Vietnam National Petroleum Group on preventing and controlling COVID-19 Petrolimex Saigon has been actively implementing quick, effective, and synchronous solutions, such as promoting the application of the Online Ordering Program (SMO) in business transactions - thus reducing direct contact with the guard, employee health, and ensuring the source of goods not only for Petrolimex internal but also for customers and partners According to figures for the first three months of 2020, average between 1,000 and 1,500 orders are completed daily Covid-19 substantially influences Petrolimex's workforce, and the company must optimize expenses by cutting gasoline prices to promote demand They establish a department of personnel to assist e-commerce, have a policy regarding customer and staff distance, and produce medical reports 4.2.In Chevron Chevron had a difficult time making choices once the Covid pandemic broke out Chevron's long-term strategy for human resources involves laying off almost 20,000 workers to preserve the company's financial stability Chevron Corp has been obliged to re-apply for employment as part of a preliminary cost-cutting scheme that will result in losing 15% of the workforce globally According to a warning Chevron sent to the state of Texas, around 700 workers in Houston (USA) will be let off beginning on October 23 Chevron also had to devise a short-term strategy to restrict the number of hours and employees in factories to stop the spread of Covid Chevron's long-term structure and well-defined strategy constitute the single most important shift throughout the current covid epidemic According to the sources, when demand for oil and gas dropped owing to constraints and travel restrictions to avoid the spread of COVID-19, Chevron CEO Mike Wirth and his ExxonMobil colleague Darren Woods contemplated combining the two firms ExxonMobile's market capitalization alone is close to $190 billion, bringing the total market cap of the two firms to well over $350 billion If ExxonMobil and Chevron merged, they would become the world's second-largest oil firms in market value and production (AFP, 2020) Chevron's short-term approach prioritizes snow safety by maintaining spotless fueling stations and offices Therefore, Chevron must consistently contract outside cleaning and disinfecting services to maintain its facilities daily As a result of this shift in strategy, Chevron will likely devote a larger share of its earnings to its cleaning operations Chevron also had to develop a short-term strategy to restrict the number of hours and employees in plants to stop the development of Covid since technological activities; machines need temporary human resources processing to be slower When international events like COVID-19 occur, Chevron's priority is the well-being of its employees and the integrity of the networks in which it engages In particular, we will be doing frequent daily cleanings of hand-contact surfaces Also, Chevronrun gas stations across the world adhere to CDC regulations and standards and local recommendations from doctors Management at Chevron and Petrolimex use distinct approaches to staff retention It provides its workers with protective gear, masks, and a secure environment to their duties Evaluate measures that can be taken to minimize negative impacts of change on organizational behavior IV (Paton, R A., and McCalman, J.,2008) An organization must use effective change management to mitigate the negative consequences of any change in organizational behaviors, whether structural, technical, or human External and internal variables that might create change include new laws and regulations, technological advancements in products and processes, competitor and supply chain activities, natural disasters, and other events Petrolimex Corporations and Chevron Holdings are attempting to mitigate the harmful effects of technological product advances and unexpected environmental catastrophes The Code of Conduct at Petrolimex is an amalgamation of the company's core policies regarding its workers, the environment, occupational health and safety, stakeholder obligations, and social responsibility Petrolimex takes great pride in its employees at all levels are committed to and consistently demonstrating the company's guiding values and objectives In addition to a compensation system, recognition, and greater participation, Petrolimex creates several policies, procedures, and activities representing the business culture of justice and empowerment Petrolimex, a market leader in the Petroleum industry, is cognizant of its role in fostering social progress and community Petrolimex recognizes that a company’s success may be measured by its revenue and profit and its exceptional and lasting value to its clients and the community In light of the present pandemic scenario, the convenience of making payments through the app is welcomed The strategy may be used for a considerable time in COVID-19 evaluation Recommendation First and foremost, firms must make adjustments to their hiring practices The company is responsible for providing its employees with health and safety training, particularly in light of the current COVID19 outbreak They are responsible for ensuring the safety of their customers and staff The company should revamp its internal structure Businesses' income has dropped due to the COVID-19 pandemic, necessitating a reorganization to compensate for the loss of V VI sales The company's responsibility is to devise marketing strategies and other methods to increase business earnings Conclusion In summary, the report outlined the challenges that the oil and gas industry, in general, and Petrolimex and Chevron are facing Furthermore, combining Pestel and Swot will be more specific about the two companies' strengths, weaknesses, formulas, and opportunities Through detailed assessments that include measures to minimize the negative impact of the change on organizational behavior Reference Tập đoàn Xăng dầu Việt Nam 2021 Petrolimex - Tập đoàn Xăng dầu Việt Nam [online] Available at: (Accessed October 2022) Yen, 2021 Chevron lên kế hoạch cắt giảm số lượng lớn nhân [online] http://petrotimes.vn/ Available at: (Accessed October 2022) Chung, 2021 COVID-19 khiến năm 2020 giảm kỷ lục lượng khí CO2 [online] Avallable at: (Accessed October 2022) Trang, 2021 [online] Available at: https://www.bsc.com.vn/Report/ReportFile/716116 (Accessed October 2022) https://dangcongsan.vn 2021 Đơn xin trợ cấp thất nghiệp Mỹ tiếp tục tăng cao [online] Available at: https://dangcongsan.vn/the-gioi/tin-tuc/don-xin-tro-cap-thatnghiep-tai-my-tiep-tuc-tang-cao 574950.html (Accessed October 2022) ONLINE, T., 2021 Ngày lịch sử giá dầu thô giới rớt thê thảm USD/thùng [online] TUỔI TRẺ ONLINE Available at: (Accessed October 2022) Bnews.vn, 2021 Kinh tế 2020: Ngành giao thông năm "gập ghềnh" [online) Available at: (Accessed October 2022) Chevron Policy, G., 2021 Chevron Corporation - Human Energy [online] chevron.com Available at: https://www.chevron.com/ (Accessed October 2022) Chevron Policy, G., 2021, Chevron Corporation - Human Energy 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general, and Petrolimex and Chevron are facing Furthermore, combining... maintain business and reduce staff costs when the store is empty 3.3.Chevron Strength Weakness The financial situation is solid, and the Earnings from refined products income is constantly increasing... multi-sector business model, particularly by 2020, successful business in other disciplines (petrochemical, transportation, etc.) (Petrolimex, 2020) In order to respond to the strain of covid-19,