(TIỂU LUẬN) topic research IBD STUDENTS’ PERSPECTIVES ON THE TREND OF PART TIME JOBS AT BUBBLE TEA SHOPS

NATIONAL ECONOMIC UNIVERSITY INTERNATIONAL SCHOOL OF MANAGEMENT & ECONOMICS IBD@NEU Topic research: IBD STUDENTS’ PERSPECTIVES ON THE TREND OF PART-TIME JOBS AT BUBBLE TEA SHOPS Group 4: Vũ Dung Nhi Nguyễn Đắc Tuấn Dũng Lê Thị Hiền Dương Ngọc Sơn Class: I14S1 Instructor: Le Thi Thu Mai HANOI, September 2018 Acknowledgements Thank you to the participants in my research for giving up their time and sharing their experience Thank you to our teacher Ms Mai, for always enthusiatic teaching us, and helping us to complete this project Chapter I: Introduction I Background Nowadays, part-time job is very popular among college students It is gradually becoming an essential part in their lives Although there are various choices in different fields, most of them tend to work at bubble tea shops Therefore, we a research on bubble tea shops part-time job tendency of IBD students II Rationale/ Purpose of the research These days young people in Vietnam have spent a lot of money on bubble tea It becomes more and more popular among students and even adults, as it is affordable and easily becomes “addictive” Consequently, more bubble tea shops are opened In the need of finding part-time jobs, college students have more work oppotunities Especially, there are many IBD students recently working at these stores This research gives an insight into IBD students’ point of view on the trend of working in bubble tea shops In our research, we would like to gather some information about IBD Intake 14 students’ perspective on the trend of working part-time at bubble tea shops It will help us understand more about the job and the reasons why they are interested in doing this parttime work III Methodology To present, we use two main data sources: Primary Data and Secondary Data - Primary Data: + The research survey questionnaire seek information about salary,times, when people have part-time jobs at bubble tea shops + The questions will be given out to about 50 students at IBD to address the most relevant and effective questions + The answers will be collected and used as information for the research -Secondary Data: + Look up some information for research on the Internet, articles, magazines or other sources, which are taken before and have the keyword of “ Part-time job at Bubble tea shops” + The information and statistic that relate to the topics will be analyzed, then decide which could be useful for our research IV Research questions  What is the real situation of IBD students doing part-time jobs at bubble tea shops?  What are the opinions of IBD students on the advantages and disadvantages of doing part-time job at bubble tea shops?  How IBD students overcome challenges when they part-time jobs at bubble tea shops? V Structure I Introduction Background Rationale and purpose the research Research questions Methodology II III IV V Major Findings The real situation of IBD students doing part-time jobs at bubble tea shops Advantages and Disadvantages of doing part-time jobs at bubble tea shops Suggestions to over come challenges when they part-time jobs at bubble tea shops Conclusions References Appendices Table of Contents Acknowledgements Chapter I: Introduction I Background II Rationale/ Purpose of the research III Methodology IV Research questions V Structure Chapter II: Major findings I The real situation of IBD students’ doing part-times jobs at bubble tea shops .6 Age Experience of working at a bubble tea shops .8 A suitable part-time job for students Working our at bubble tea shops 10 Monthly salary 11 Main purposes 12 II Effects on doing part-time jobs at bubble tea shops .13 Effects on learning 13 Learning form work 14 Problems 15 Other problems 16 a Waste time .16 b Pressure of the jobs 17 III Suggestions to overcome challenges when they part-time jobs at bubble tea shops 18 Chapter III: Conclusion 20 References .21 Appendix 22 Survey Questionaire: .22 Chapter II: Major findings I The real situation of IBD students’ doing part-times jobs at bubble tea shops Nowadays, the use of part-time jobs at bubble tea shops in Viet Nam has been increasing a lot in the recent years We can see and find the bubble tea shops are everywhere Even in the short street or when you walk around place you live here, you can easily find a bubble tea shop Due to the demand and the development of the bubble tea chains, the labor force is also necessary, the bubble tea shops is the restaurant business and which does not require experience According to the topic “ Tại việc làm thêm quán trà sữa Hà Nội HOT vậy??”(Quỳnh Hoa, 2018) Explaining this phenomenon, the market research unit implies some reasons such as flexible time, no experience required, increased income, gain some experience and skills, great job opportunities To find out more about what is the real situation of IBD students doing part-time jobs at bubble tea shops, a survey called Age Age 30 25 20 Age 15 10 18 19 20 21 22 31 Figure 1: Age “Doing part-time jobs in bubble tea shops of IBD students” was conducted recently for about hundred students of IBD intake 13 and intake 14 In order to the age had answered the survey almost the young people ( 18-30 years old), but with 19 years old is highest point of the chart 2 Experience of working at a bubble tea shops Experience of working at a bubble tea shops 38.00% 38.00% Yes No Used to 24.00% Figure 2: Experience of working at a bubble tea shops The pie chart above illustrates the answers of the question “Have you ever worked in a bubble tea store ?” 38% of respondents said that they used to work at a bubble tea store, and this figure was the same as that of those who said yes It is very easy to understand because perhaps people who used to work at a bubble tea store have found a new job which is more suitable For people who have answered yes, this is a new job which is a big step for them to get to know the outside world especially for freshmen However, besides, they can learn how to get balance between working and studying, which is much more important On the other hand, only 24% of students participating in the survey haven’t worked at bubble tea shops Perhaps they not know this job, or they don’t like this job, or even they want to find a job which is more challengin or simply they just want to focus on their study 3 A suitable part-time job for students Suitable for a part-time job 3.00% Yes No 97.00% Figure 3: Suitable for a part-time job According to the survey, we found that 97% of respondents in this survey think that working at a bubble tea store is suitable for a part-time jobs It is easy to understand because this is an easy work, which doesn’t need any experiences or certificate Working at bubble tea store is not only suitable for a part-time jobs but also help you to have a flexible time and stable salary for all of the students When you work there, you can learn more about the experiences in life and working skills, which it will bring you a lot of opportunities to your future carrier There are only 3% of respondents in survey think that working at bubble tea store is unsuitable for a part-time jobs This can also be understood because there are many professions that are quite suitable for student such as: selling clothes, collaborators, tutors, Working our at bubble tea shops One day work time Working day a week 3.00% 15.00% hours hours More than hours Other 4.00% 16.00% 14.00% 19.00% 1-3 days 3-5 days Hold week Other 65.00% 64.00% Figure 4: One day work time Figure 5: Working day a week In the figure 4&5 chart, we can see that there are 65% IBD students’ works for hours per day and to days per week, which take the highest point of the charts This ratios shows that most students still spend their time studying and resting properly On the other hand, there are 16% who work for hours or more than hours for a day Perhaps they find it difficult to manage their own timetable The next highest ratios are 14% students working at bubble tea shops from to days and 19% students spend the whole week on working 5 Monthly salary Monthly salary More than millions From to millions Less than millinions 0% 5% 10% 15% 20% 25% 30% 35% 40% 45% 50% Figure 6: Monthly salary In figure 6, 47% of respondents in the survey said that they earn less than millions at bubble tea store, which takes the highest point of the chart It is easy to understand because is just a part-time job after school time The next highest is 39% of IBD students’ who earn from millions to millions a month and there are only 14% who receive more than millions Perhaps they may have higher positions than staff in bubble tea shops 6 Main purposes Purpose 8.00% 27.00% 3.00% 62.00% Satisfied with salary Learning experiences Earning money Learning business Making new friends Other 6.00% 16.00% Absolutely Normal Unsatisfied 78.00% Figure 7+8: Purpose of working at bubble tea shops According to the figure 7, the chart shows us that the result is very clear 62% of students participating in the survey said that learning experiences is their main purpose of doing part-time job at bubble tea shop, which is take the biggest part of the chart It is easy to see that bubble tea shop is the suitable place for student to find experiences so that they become more and more mature The second biggest is 27% of IBD students who that job to earn money With a reasonable salary, it can totally be a source of income for some students That is clear shown in figure 8, there are78% and 6% who are satisfied and absolutely satisfied with that salary, while the percentage of people in the survey are unsatisfied with that salary just has 16% On the other hand, only 8% who chose this job to learn business Especially, no one chose part-time job at bubble tea shop to make new friends We think they tend to choose a store where they have already had friends before II Effects on doing part-time jobs at bubble tea shops Effects on learning Effects on learning 17.00% Yes No 83.00% Figure 9: Effect on learning According to the figure 9, we can see that that there are almost 83% IBD students ’ think doing part-time jobs is not the bad habit and it does not affect learning or learning outcomes While a part of small people made up of 17% think that spending the rest times to work is harmful and seriously affects the study 2 Learning form work Learning from work 11.00% 3.00% 16.00% 49.00% Communicate Team work Manage time Make milk tea Other 21.00% Figure 10: Learning form work The chart show many kind of skill that students can learne from this job Communication skill accounted for 49%, which is chosen the most Because of doing that job, they have to communicate to customer a lot, so their skill is the most improvable Following by team work, there are 21% who thought they were learned teamwork from this job Then 16% and 11% of respondents who was improved their manage time and learned how to make bubble tea from part-time job at bubble tea shop Lastly, there are only person in this survey (=3%) didn’t learn anything from that job 3 Problems Problem 22.00% 8.00% 40.00% Standing too much Arrangement a time Talking too much Other 30.00% Figure 11: Problems This pie chart describes the proportion of problems when people work in bubble tea shops Standing too much is the most interesting issue, which takes up to 40% Because the bubble stores always crowded so students need to move a lot to serve customers The second proportion is the difficulty of arranging work time and study time, with 30% This is the main reason why many students have bad results in each test at school 22% is the number of the problem of students that must be talking too much while working at the bubble tea shops 4 Other problems a Waste time Waste times 38.00% No Yes 62.00% Figure 12: Waste times According to the figure 12, the table shows us that the result is very clear.It is easy to see that most survey participants (62%) choose to work at bubble tea shops, which does not take much time, but also benefits the extra work In addition, 38% of the respondents said that the extra work took up too much of their time that they could not forcus on important tasks or just the time to relax b Pressure of the jobs Presure of the jobs 16.00% 3.00% 35.00% 22.00% Punctuality Fastidiousness from customers Comparsion from colleagues Strictness from the boss Other 24.00% Figure 13: Presure of the jobs According to the survey, we found that 35 % of the students in this survey think that punctuality is the greatest pressure for students to go to work at the bubble tea shops It is easy to understand because the students not adapt with workplace arrangements Next, fastidiousness from customers is the second reason which get pressure for student to go to work at the bubble tea store There are 24% of students think that Working at the bubble tea shop must satisfy the customer, but it is not a simple task because young people not have much experience handling the situation so the desire to hard-hearted customers is not easy Next, in the survey, we see that 22% of students think that comparison from colleagues is the one of reason put pressure for students to go to work at the bubble tea store Comparison is a good action, which help people recognize strengths and weaknesses of themselves to try to improve Next, there are 16% of students think that strictness from the boss is the reason of cause pressure for students to go to work at bubble tea store With difficult bosses, it is extremely difficult for them to it So, the strictness of the boss is a great pressure for the students On the other hand, there are only 3% of students in the survey thinh that the cause of the job put pressure for students to go to work at the bubble tea is orther reasons III Suggestions to overcome challenges when they part-time jobs at bubble tea shops This chart indicates information when being asked students about solution of working in bubble tea shops Solutions or W es kl n st ho s ur o as Re 48% 32% 20% e tim e bl na n io vis i d p ve Gi rty r io to rn lea in n et r o gm g in rk o w Figure 14: Solutions 48% of students participating in the survey said giving priority to learning over working, which takes the highest percentage of the chart is the best solution Most of the young focuses on learning and is scared of slipping off in class Moreover, they recognize that education is their main path of their life On the other hand, only 20% of them recommended that they should work less than hours per day After further investigation, we learned that those who are spending hours per day for work chose that because they not have a lot of freetime nor they have the stamina to work more Also some even said that they not need to work a lot becaude their parents have already provided for them The remaining 32% said the best way is reasonable time division because they need to know how to balance between learning and doing part-time jobs to get the best results and avoid distraction from studying According to research, the respondents give us some advice in order to this job well, students have to: arrange reasonable time, know their strengths and weaknesses, make a timetable for studying and working, try to find other ways to make their work easier so that they can shorten the time needed to finish work, concentrate on their work and learn more new things On the other hand, some believe that working at bubble tea stores is not a good idea, unless the salary is higher (about millions per month) Finally, students should stick to the rule and be friendlier IBD students have given different opinions about the solution dealing with the issues surrounding the IBD students’ perspectives on the trend in part-time jobs at bubble tea shops Once again, the respondents are asked to give some suggestions to reduce the problems of parttime jobs at bubble tea shops They offer a number of solutions, such as relocating, renewing scedules, leaving the job and relying on parental support, balancing the time between study and work Furthermore, some respondents commented that they should just give their best Chapter III: Conclusion We can see that most of students today have a part-time job, and work at bubble tea store is a common job with students now Reasons explain to that is this is not a demanding job, however it has a reasonable salary and flexible time for students This project aimed at IBD students who had experience of work at bubble tea store In our research, we want to give some information about the trend of doing part-time job at bubble tea shops Moreover, this also provides advantages and disadvantages of this job through IBD students’ experiences Besides, this research offered the solutions they have used to overcome the challenges when they were doing at bubble tea shops Over the recent years, business bubble tea in Vietnam has been increasing a lot, which we can see that bubble tea shops are everywhere So, this means that they need more human resources for this job After completing this survey, we found that although this is an easy job, it still has some challenges for workers This study can help for the freshmen know the real situation of this job, so as to find solution to solve this job’s challenges References Andrew Woodhouse (2017) [Blog] KashFlow Available at: https://www.kashflow.com/blog/what-is-a-part-time-job/ [Accessed 12 Aug 2018] Anon, (2018) [Blog] Fairygodboss Available at: https://fairygodboss.com/career-topics/howmany-hours-is-part-time [Accessed 12 Aug 2018] Anon, (n.d.) [Blog] Localwise Available at: https://www.localwise.com/a/301-what-is-a-parttime-job-your-questions-answered [Accessed 12 Aug 2018] Darlena Cunha (2018) What Are the Benefits of Part-Time Jobs for Students? [online] Work.chron.com Available at: https://work.chron.com/benefits-parttime-jobs-students-9248.html [Accessed 12 Aug.2018] Hoa, Q (2018) Tại việc làm thêm quán trà sữa Hà Nội HOT vậy?? - Blog Việcngay.vn [online] Blog Việcngay.vn Available at: https://blog.viecngay.vn/ung-tuyen-nhanvien-quan-tra-sua-ha-noi/ [Accessed 12 Aug 2018] Thi Windy (2013) “Được” “mất” part-time job [online] VTMOnline - Vietnamese Teen Magazine Available at: http://www.vtmonline.vn/song/teen-360/duoc-va-mat-trong-parttime-job.html [Accessed 13 Aug 2018] Thu, P (2018) Việc làm nhân viên quán trà sữa Hà Nội có u cầu gì? - Blog Việcngay.vn [online] Blog Việcngay.vn Available at: https://blog.viecngay.vn/tuyen-nhan-vientra-sua-ha-noi-yeu-cau/ [Accessed 12 Aug 2018] Uyên Uyên (2018) Sinh viên làm thêm [online] Báo Đồng Nai Available at: http://www.baodongnai.com.vn/bandoc/201801/sinh-vien-lam-them-2875956/index.htm [Accessed 12 Aug 2018] Appendix Survey Questionaire: We are members of group from class I14S1 We would like to ask you some questions about your thought on part-time jobs at the bubble tea shops, especially among students in International Bachelor Degree We would be extremely appreciated if you can answer all of the questions with honesty Please ansswer the question by putting a tick in the box or writing your own opnion in the line if it is out of our suggestion We will ensure that all of your information will be kept confidential Have you ever worked at a bubble tea store ? ○ Yes ○ No ○ Used to Do you think working at a bubble tea store is suitable for a part-time job ? ○ Yes ○ No How many hours a day you work ? ○ hours ○ hours ○ More than hours How many days a week you work ? ○ 1-3 days ○ 3-5 days ○ I have to work for a week Does that work affect learning ? ○ Yes ○ No How does that affect your learning? What is your solution ? ○ Work less than hours ○ Reasonable time division ○ Give priority to learning more than working ○ Other How much money you earn in a month ? ○ Less than millions ○ From million to millions ○ More than millions 10 What is the main purpose of extra work ? ○ Earning money ○ Learning experiences ○ Learning business ○ Making new friends ○ Other 11 What you learn when you work at a bubble tea shop ? ○ Team work ○ Communicate ○ Manage time ○ Make milk tea ○ Other 12 Does it waste your time ? ○ Yes ○ No 13 Are you satisfied with that salary ? ○ Absolutely ○ Normal ○ Unsatisfied 14 Does this job put pressure on you ? ○ Yes ● Punctuality ● Strictness from the boss ● Comparison from colleagues ● Fastidiousness from customers ● Other ○ No 15 Do you have any problems on this job ? ○ Yes ● Arrangement a time ● Talking too much ● Standing hold times ? ● Other ○ No 16 How you solve those problems ? ……………………………………………………………… 17 Can you give us some advice how to this job well ? ……………………………………………………………… Thank you for your cooperation! ... point of view on the trend of working in bubble tea shops In our research, we would like to gather some information about IBD Intake 14 students’ perspective on the trend of working part- time at bubble. .. different fields, most of them tend to work at bubble tea shops Therefore, we a research on bubble tea shops part- time job tendency of IBD students II Rationale/ Purpose of the research These days young... analyzed, then decide which could be useful for our research IV Research questions  What is the real situation of IBD students doing part- time jobs at bubble tea shops?  What are the opinions of IBD