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TheEntrepreneur’sGuide to
Writing BusinessPlans and
Proposals
The Entrepreneur’s Guide
CJ Rhoads, Series Editor
The Entrepreneur’sGuide to
Writing BusinessPlans and
Proposals
K. Dennis Chambers
Library of Congress Cataloging-in-Publication Data
Chambers, K. Dennis, 1943–
The entrepreneur’sguidetowritingbusinessplansandproposals / K. Dennis
Chambers.
p. cm.—(The entrepreneur’s guide, ISSN 1939–2478)
Includes bibliographical references and index.
ISBN-13: 978–0–275–99498–3 (alk. paper)
1. New business enterprises—Planning. 2. Business planning. 3. Proposal writing
in business. 4. Business writing. I. Title.
HD62.5.C423 2008
658.4
0
012—dc22 2007035294
British Library Cataloguing in Publication Data is available.
Copyright
C 2008 by K. Dennis Chambers
All rights reserved. No portion of this book may be
reproduced, by any process or technique, without the
express written consent of the publisher.
Library of Congress Catalog Card Number: 2007035294
ISBN-13: 978–0–275–99498–3
ISSN: 1939–2478
First published in 2008
Praeger Publishers, 88 Post Road West, Westport, CT 06881
An imprint of Greenwood Publishing Group, Inc.
www.praeger.com
Printed in the United States of America
The paper used in this book complies with the
Permanent Paper Standard issued by the National
Information Standards Organization (Z39.48–1984).
10987654321
This book is dedicated to
Elijah, JC, and Tess
Contents
Acknowledgments ix
Introduction xi
I. How to Write a Business Plan 1
1. Start from Strength: What’s in It for Me? 3
2. Capture the Elusive Readers: What’s in It for Them? 20
3. Conquer the First Draft: The Easy Part 29
4. Edit for Power: The Hard Part 44
5. Prepare for Success: Develop a Realistic Marketing Plan 60
6. Demonstrate Financial Credibility: Money Still Makes
the World Go ’Round by Gerry Young 68
7. Writing in the Twenty-First Century: A Guide to
Today’s New Mechanics 105
II. How to Write a Business Proposal 123
8. Raise the Bar: What You Are Really Proposing 125
9. Tie the Knot: Why Your Proposal Makes the
Prospect so Nervous 131
10. The Art and Science of Persuasion: Convince Readers to
See It Your Way 143
11. Watch Winners at Work: A Model Proposal 149
Appendices by Gerry Young 169
Appendix A: Financial Ratios 169
Appendix B: Estimating and Calculating Direct Costs 169
Appendix C: Key Financial Terms 175
Appendix D: Financial Resources on the World Wide Web 177
Index 181
About the Author and Contributor 185
viii Contents
Acknowledgments
Hundreds of people have contributed knowingly or unknowingly to my
development as a writer. So many others have generously given of their
time and advice for this book that it is impossible to name them all.
Gerry Young, Grant Chambers, Kenneth Peters—submariners all!
Len D’Innocenzo, Jack Cullen, Kristie Janes, Philip Madell, Dr. Linda
Coleman, John Connorton, Peter Raisbeck, Steve Delchamps, Erica Neal,
John Fredette, Paula Chambers, Nora and Peter Waystack, Mike Irwin,
Bradford Moses, Don Hudson, Brian Harwood, Don Balducci, Dr. Stephanie
Hancox, Paul Faulkner, and Don Koonce all contributed directly in some
fashion, with my thanks. I’m also grateful tothe friendly and professional
staff of the Newburyport Public Library, andtothe thousands of partici-
pants and students in my writing workshops and college classes.
And to Jeff Olson, editor extraordinaire, without whom
[...]... want everything that happens to be fast 4 Our customers are different We can’t find them as easily as we used to They are watching network television less than they did ten years ago They don’t read any particular magazine or listen to radio stations that have commercials the way they used to They are biking down 6 TheEntrepreneur’s Guide toWritingBusinessPlansandProposals mountain trails or working... parties 4 TheEntrepreneur’s Guide toWritingBusinessPlansandProposals While we are in the rarified company of flag officers, here’s another from a man who ought to know: ‘‘A good plan executed right now is far preferable to a perfect plan executed next week’’ (General George S Patton, Jr) Plans change But that is no reason to resist writing one For example, if you were writingthe first business plan... We are writing for readers who have names and job titles and babysitter problems and insecurities about their 401(k)s We are going tothe effort of writing, not for their pleasure, but to get some sort of action out of them Our aim is to motivate them to do something Therefore, our task is all about the reader As I write this, there is a crane operating on the street just beyond my window On the long... whether you are the right choice for them And also whether they are right for you Regularly Recited Think of some organizations that have been around for a long time: The Catholic Church The Marine Corps United Auto Workers The Boy Scouts General Motors Procter & Gamble Crest toothpaste One thing they have in common is a regular habit of reminding themselves who they are and what they stand for and. .. as an example of the toughest, most jaded readers you will have Sell your idea to these people, and you can sell to anyone The important thing to remember about them is that they are not philanthropists They won’t lend you money because they like you or because you make a spectacular pitch to them They lend money when they are convinced that your financials are sound and they will get their investment... simply sitting at her desk and reading about it The only way to do this successfully is with powerful truth, and that comes only from a world-class mission statement Because a mission statement is not about you—it’s about the image you wish to have in the minds of your customers 10 TheEntrepreneur’s Guide toWritingBusinessPlansandProposals YOUR MISSION STATEMENT: THE FOUNDATION ON WHICH YOU... Second, the fundamental nature of finding customers and selling to them has changed And if that’s true, as I believe it is, it means your writing must reflect these new realities and use that awareness to make things happen Case in point: On October 30, 2006, newspapers across the country reported that the Yale School of Management is reinventing itself I found the story in the Boston Globe According to Joel... they stand for and why they do what they do Some long-standing organizations are faltering and in danger of collapsing because they have forgotten who they really are 11 12 TheEntrepreneur’s Guide toWritingBusinessPlansandProposals SOME MISSION STATEMENT EXAMPLES Here are some famous mission statements: Mary Kay Cosmetics: ‘ To give unlimited opportunity to women.’’ 3M: ‘ To solve unsolved problems... literature write on the side, for pleasure, after working at their day jobs The myth of the starving full-time writer is often not far from the truth Nowhere is applying these principles more important than when it comes tothe challenges of writing businessplansandproposals that bring us profit today The way we used to write them yesterday is over That way no longer works Think of the premier maker... BUSINESSWRITING This book emphasizes thewriting of plansandproposals Of the dozen or so books available on business plans, none deals exclusively with how to write them using twenty-first century sensibilities except this one That being so, you and I must make important assumptions: You have a product or service for which there is demand in the marketplace You have clearly defined your customer . The Entrepreneur’s Guide to
Writing Business Plans and
Proposals
The Entrepreneur’s Guide
CJ Rhoads, Series Editor
The Entrepreneur’s Guide to
Writing. century.
4 The Entrepreneur’s Guide to Writing Business Plans and Proposals
First, free nations and free enterprise are devoting much of their wealth
to increased