Datech solution consultant job description

Job Title : Solution Consultant Region : ASEAN Business : Datech Solutions Reports to : Datech Manager Solution Consultants or Datech Regional Director Direct reports : NA Position Summary We are looking for an energetic, dedicated technical business development professionals to work as a bridge between Autodesk, Reseller/VARs/Solution partners and end-users (e.g engineering - or design teams) Application Engineers/Solution Consultants would be responsible to utilize end-users’ and reseller’s input and sales information to ensure and support the integration of Autodesk solutions and services, addressing customer’s business requirements and challenges over multiple locations within South East Asia The position reports direct to a Datech Manager Solution Consultants ASEAN or the Regional Director ASEAN Key focus area:     Industry and Technical Specialty: AEC and ENI / Document Data Management/Manufacturing/ Media and Entertainment Desktop and SaaS/PaaS applications etc Account Management: Technical Account Management, Customer Success etc Technical Marketing Management: Content creation and management, Onsite/online event organization etc Partner Enablement and Management: Continuous engagement, Collaboration etc Essential Duties & Responsibilities Directs and coordinates Pre-Sales, Post-Sales, Consulting & Technical Support services activities and provide expertise to customers together with the VARs and Autodesk by performing technical discussions, solution demonstrations, deployment and installation, mentoring, implementation, maintenance etc to position and adoption of wide range of Autodesk applications and portfolio Solution Consultant April 2019 p of                Organize and conduct enablement activities such as solution and workflow presentations, trainings/mentoring, workshops, webinars, seminars covering Autodesk/ Datech solutions and products for resellers and their customers Analyze customer enquiries and map/develop solutions Conduct technical discussion and ability to understand customer workflow, pain points and accordingly arrange/recommend solution and services Ability to identify the measured outcome from any delivered activity, increase productivity, user learning curve etc Organize and deliver training courses and mentoring sessions for relevant solution sets and product areas Deliver product presentations to customers (in-house, fairs etc…) and tradeshows, webinars etc Deliver online training courses (internet) for sales partners and their customers Provide project support for customer projects (billable) Support Datech staff with Autodesk product related topics Create, document and publish hard and software benchmarks in the Autodesk environment Write product-specific articles for in-house and external professional media (e.g Datech Portal) Active participation in marketing initiatives conducted by Datech Business Unit for technical, application purposes Be an Industry/subject matter expert on allocated product group Work with customers and partner to find out the trend of any on going issue and accordingly work with Autodesk to mitigate the issue Ability to understand customer issue and the troubleshooting Skills & experience Because Solution Consultants operate at the intersection of the Autodesk, Value Added Resellers and end-user customers, they must possess strong communication abilities, excellent mathematical skills and the capacity to facilitate teamwork across departments Solution Consultants are uniquely talented in both customer success and services and detail-oriented, proficient in analytical tasks and in consequence should be an excellent communicator, both orally and in writing        Multiple years (3+ years preferred) of Autodesk and channel business experience or otherwise 5+ years in channel driven software solutions Knowledge and/or experience of industries served by Autodesk: AEC, D&M or M&E Experience with one or more Autodesk products (for example: AutoCAD, Revit, Inventor, Maya, 3D Studio Max, BIM360, Fusion360 etc.) Knowledgeable on principles, practices and techniques of project management Proven strong negotiation skills and persuasion to align Autodesk resellers and end-users towards Autodesk strategy and collaborative solutions Proven persistence and resilience in a technical high growth software industry In depth understanding and knowledge of current IT landscape and technology (Networks, operating Systems, internet, database, scripting, cloud, etc.) Solution Consultant April 2019 p of     Team player with a strong customer orientation Good knowledge of English and any other local regional language would be beneficial Excellent communication and presentation skills Has technical degree or equivalent qualification for the relevant industry and product area About Tech Data & Datech Solutions Datech Solutions is a highly specialized distributor of value-added services to Autodesk and the Autodesk channel and a specialized brand of Tech Data Tech Data (Nasdaq: TECD) connects the world with the power of technology Our end-to-end portfolio of products, services and solutions, highly specialized skills, and expertise in next-generation technologies enable channel partners to bring to market the products and solutions the world needs to connect, grow and advance Tech Data is ranked No 83 on the Fortune 500® and has been named one of Fortune’s World’s Most Admired Companies for 10 straight years To find out more, visit www.techdata.com Solution Consultant April 2019 p of ... equivalent qualification for the relevant industry and product area About Tech Data & Datech Solutions Datech Solutions is a highly specialized distributor of value-added services to Autodesk and... conduct enablement activities such as solution and workflow presentations, trainings/mentoring, workshops, webinars, seminars covering Autodesk/ Datech solutions and products for resellers and... articles for in-house and external professional media (e.g Datech Portal) Active participation in marketing initiatives conducted by Datech Business Unit for technical, application purposes Be