Marky stein fearless interviewing how to win the job by communicating with confidence (2002)

Quyển sách tiếng anh trình bày về các phương pháp,kỹ năng và nghệ thuật trong phỏng vấn xin việc.Quyển sách rất thích hợp cho sinh viên mới ra trường cũng như những người muốn có công việc tốt hơn.

TEAMFLY Team-Fly ® FEARLESS INTERVIEWING How to Win the Job by Communicating with Confidence Marky Stein McGraw-Hill New York Chicago San Francisco Lisbon London Madrid Mexico City Milan New Delhi San Juan Seoul Singapore Sydney Toronto Copyright © 2003 by Marky Stein. All rights reserved. Manufactured in the United States of America. Except as permitted under the United States Copyright Act of 1976, no part of this publication may be reproduced or distributed in any form or by any means, or stored in a database or retrieval system, with- out the prior written permission of the publisher. 0-07-141572-6 The material in this eBook also appears in the print version of this title: 0-07-140884-3. All trademarks are trademarks of their respective owners. Rather than put a trademark symbol after every occurrence of a trademarked name, we use names in an editorial fashion only, and to the benefit of the trademark owner, with no intention of infringement of the trademark. Where such designations appear in this book, they have been printed with initial caps. McGraw-Hill eBooks are available at special quantity discounts to use as premiums and sales pro- motions, or for use in corporate training programs. For more information, please contact George Hoare, Special Sales, at george_hoare@mcgraw-hill.com or (212) 904-4069. TERMS OF USE This is a copyrighted work and The McGraw-Hill Companies, Inc. (“McGraw-Hill”) and its licensors reserve all rights in and to the work. Use of this work is subject to these terms. Except as permitted under the Copyright Act of 1976 and the right to store and retrieve one copy of the work, you may not decompile, disassemble, reverse engineer, reproduce, modify, create derivative works based upon, transmit, distribute, disseminate, sell, publish or sublicense the work or any part of it without McGraw-Hill’s prior consent. You may use the work for your own noncommercial and personal use; any other use of the work is strictly prohibited. Your right to use the work may be terminated if you fail to comply with these terms. THE WORK IS PROVIDED “AS IS”. McGRAW-HILLAND ITS LICENSORS MAKE NO GUAR- ANTEES OR WARRANTIES AS TO THE ACCURACY, ADEQUACY OR COMPLETENESS OF OR RESULTS TO BE OBTAINED FROM USING THE WORK, INCLUDING ANY INFORMA- TION THAT CAN BE ACCESSED THROUGH THE WORK VIA HYPERLINK OR OTHERWISE, AND EXPRESSLY DISCLAIM ANY WARRANTY, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. McGraw-Hill and its licensors do not warrant or guarantee that the func- tions contained in the work will meet your requirements or that its operation will be uninterrupted or error free. Neither McGraw-Hill nor its licensors shall be liable to you or anyone else for any inac- curacy, error or omission, regardless of cause, in the work or for any damages resulting therefrom. McGraw-Hill has no responsibility for the content of any information accessed through the work. Under no circumstances shall McGraw-Hill and/or its licensors be liable for any indirect, incidental, special, punitive, consequential or similar damages that result from the use of or inability to use the work, even if any of them has been advised of the possibility of such damages. This limitation of lia- bility shall apply to any claim or cause whatsoever whether such claim or cause arises in contract, tort or otherwise. DOI: 10.1036/0071415726 iii CONTENTS Acknowledgments vii I NTRODUCTION Why Are Interviews So Scary? 1 Christine’s Story 3 My Story 6 C HAPTER ONE An Assault against Anxiety 9 The Most Common Interview Fears 11 Strategy versus Memorization 13 Interviewing Can Be Fun! 14 C HAPTER TWO Building Your Skills Arsenal 15 Assessing Your Skills 19 General Skills 20 Job-Specific Skills 27 Personal Traits 30 Competencies 33 Your Gift 35 Skills Summary Page 36 C HAPTER THREE Q Statements: Your Secret Weapon 39 What Is a Q Statement? 41 Quality or Quantity? 44 Let’s Get Specific 45 C HAPTER FOUR Research: What Separates the Hired from the Not Hired 57 An Interview Is Like a First Date 59 Why Research a Company? 59 For more information about this title, click here. Copyright 2003 by Marky Stein. Click Here for Terms of Use. Contents iv All the Information Is Right at Your Fingertips 60 How to Get Your Hands on a Computer 60 Company Web Sites 62 Company Mission Statements 62 Company Culture 63 Targeting Your Skills to the Company’s Needs 65 Use Your Library Card as a Job Search Tool 67 C HAPTER FIVE Winding Up Your Strategy 69 Recommendations 71 References 74 The Presentation Packet 77 Punctuality 77 The Preinterview Checklist 78 C HAPTER SIX Managing the First Twenty Seconds of the Interview 79 First Impressions 81 Facial Expression 83 What to Wear 83 Your Handshake 88 Your Greeting 88 Your Attitude 89 You Passed the Test! 90 C HAPTER SEVEN Answering Interview Questions 91 Straightforward Questions 93 Questions behind Questions 99 Stress Questions 108 Illegal Questions 114 Questions to Ask the Employer 115 Stalling and Accessing 116 Handling Questions in Nontraditional Interviews 117 Group Interviews 119 Body Language 120 Contents v CHAPTER EIGHT Negotiating Your Salary 123 The Negotiating Challenge 125 Common Fears about Negotiating 126 One Job, Two Different Salaries 128 The Four Bargaining Factors 129 Open-Door Negotiating 133 The Salary Discussion 135 Benefits and Your Total Compensation Package 139 Creative Negotiations 140 C HAPTER NINE Following Up: Juggling Multiple Offers 141 Focus Letters 143 Follow-Up Calls 146 Multiple Offers 146 C HAPTER TEN Sample Interviews 151 Jerry Aronson, Marketing Manager 153 Sarah Auschansky, Information Technology Engineer 156 Kei Soto, Director of Launch Operations 158 C HAPTER ELEVEN Practice Questions 165 C ONCLUSION Confidence 173 Index 177 This page intentionally left blank. vii ACKNOWLEDGMENTS To my first career counselor, Astrid Berg, who told me, “If it’s in your heart, do it.” To Jack Stein, Rusty Stein, Jill Stein, Melissa Greer, Krishna Roman, and Saundra Ridel, whose love and gentle guidance have shown me that for every challenge, there is a spiritual solution. Special thanks to Wilma Marcus, Steven Beasley, Kate Smith, Maggie Smith, Michael Mersman, Jack Chapman, Debbie Featherston, Carolyn Clark, Bill Shipley, and Mark Guterman for helping me discover a great well of ideas, courage, and creativity, and, most of all, the resolve to express them. Finally, my deepest gratitude to my editor, Michelle Howry, for her unwavering faith in me and my work. Thank you. Marky Stein Copyright 2003 by Marky Stein. Click Here for Terms of Use. This page intentionally left blank. One can never consent to creep when one feels an impulse to soar. —Helen Keller [...]... questions • How to use body language in your favor 5 Fearless Interviewing • How to leverage multiple job offers • The most important questions to ask the employer • How to be a master at negotiating your salary My Story In the next chapter, we’ll take a look at some of the fears you too are going to leave behind, but before we explore the rest of the techniques I’ve told you about, I’d like to tell you... strengths, thereby building the lasting confidence to present yourself and your skills in the best possible light In the next several chapters, you’ll learn the following: • What interviewers are really looking for • How to charm your way into the interviewer’s heart in the first 20 seconds of the interview • How to express your strengths and skills with power and laserlike precision • How to handle even the. .. holds the power? By the end of this book, you’ll find that you too have control over what goes on at the interview, especially when you learn to harness your fear into excitement, energy, and enthusiasm To make this transformation you’ll need to learn the techniques of fearless interviewing Here’s how one of my clients, Christine, used fearless interviewing to turn her timidity into power Christine’s Story... another company Marie cannot expect her résumé to “do the talking” for her Instead, she has to learn to clearly and succinctly verbalize those results In the next two chapters you will learn how you can easily avoid the pitfall of sounding too vague simply by knowing your skills and knowing how to communicate them with confidence Let’s move on to the good stuff! Assessing Your Skills Taking an inventory... have been “erased” by then I fear they will ask me a question I don’t know the answer to Chapters 2 through 5, plus the sample interviews at the end of the book, will leave you with no doubt about how to strategically answer any of the four types of interview questions 11 Fearless Interviewing I’m afraid I’ll sound like I’m bragging Many of us learned in childhood or later that “blowing your own horn”... addition to helping you float with ease in the sharkinfested waters of these common fears, the fearless interviewing approach will do for you what most other books on the subject fail to do, and that is to focus on mastering four categories of questions and answers Being prepared this way will enable you to answer questions with ease and authority Strategy versus Memorization Most books on interviewing. .. for the financial analyst position, nothing new or magical was added to her personality She simply picked up the tools that we’re going to discuss in the coming chapters Most important, she learned to let the employer understand, in clear and specific terms, that she could and would make a significant contribution to that firm This is the key to fearless interviewing: knowing your strengths, being able to. .. quieting those negative voices The Most Common Interview Fears The 11 most common fears that people have voiced to me about interviewing are contained in the following checklist Check the box next to any of these fears you have right now Be sure to use a pencil! You’re going to go back over this list at the end of reading this book, and I can safely predict that many of the fears you have now will most... trained in the task of interviewing Most of these managers report that they feel “nervous, anxious, confused, stressed” and even “incompetent” when taking on the responsibility of conducting a job interview Now that you’re reading Fearless Interviewing, take another look at who’s being trained and who’s not! It’s likely that you’re actually going to be more prepared for the meeting than the interviewer... working on the crew and finally becoming the chief lighting designer, he figured he had paid his dues and was ready to move to Los Angeles to get a job in the film industry With no binding family ties or other obligations, he packed up his pickup truck and headed for Hollywood It was 4 months before he landed his first interview, a meeting with the director of photography for a network movie-of -the- week . Team-Fly ® FEARLESS INTERVIEWING How to Win the Job by Communicating with Confidence Marky Stein McGraw-Hill New York Chicago San. any form or by any means, or stored in a database or retrieval system, with- out the prior written permission of the publisher. 0-0 7-1 4157 2-6 The material