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The Cloud Solution for Higher Education BILL WALSH, JIM BALLOU, ALISON MADRIGAL Blackbaud Jim Ballou TITLE Principal Solutions Architect, Higher Education AT BLACKBAUD HOMETOWN 24 years Columbia, SC ABOUT ME • Passionate about Education and Technology • Love to travel and read • Father of two college students (Cougar and Gamecock!) • Brother of 8, Uncle of 24 The Cloud Solution for Higher Education Purpose-built to drive digital transformation and impact across your institution Flexible and scalable to work the way you want Fundraising and Relationship Management Analytics Grand and Award Management Marketing and Engagement UNIVERSITY OF GEORGIA Consecutive Years of Record-Breaking Fundraising 106% Growth 170% ROI Read the full customer story in our customer story showcase on blackbaud.com UNIVERSITY OF GEORGIA • Striving for better • Data-driven focus • Dedicated client services team for users Connect Your Institution • Access and share information across your organization with an open, cloud platform that integrates data across systems • Streamline your fundraising with a mobile-responsive, easy-to-use donor information management solution UNIVERSITY OF NORTH TEXAS 20% Increase in visits 43% increase in actions with no increase in staff Saved 6400 hours of Fundraiser productivity Read the full customer story in our customer story showcase on blackbaud.com UNIVERSITY OF NORTH TEXAS 484% ROI 56% Increase in Major Gifts Read the full customer story in our customer story showcase on blackbaud.com The Cloud Solution for Higher Education Purpose-built to drive digital transformation and impact across your institution Flexible and scalable to work the way you want Fundraising and Relationship Management Analytics Grand and Award Management Marketing and Engagement THE OHIO STATE UNIVERSITY Developed initiative to screen more records and improve the consistency of ongoing screenings Screened 1M+ Prospect records using the native capabilities of Blackbaud Fundraising + Blackbaud Analytics Launched initiatives to simultaneously create a continuous pipeline feed for prospects in various sources across campus THE OHIO STATE UNIVERSITY By screening new candidates with $100+ in giving who have not been screened in the last years, OSU has uncovered new pipeline growth for major giving The richer analytics provided with ResearchPoint, including Household Mosaic, Larkspur Codes, and Household Income created $50M + in pipeline growth The Cloud Solution for Higher Education Purpose-built to drive digital transformation and impact across your institution Flexible and scalable to work the way you want Fundraising and Relationship Management Analytics Grand and Award Management Marketing and Engagement MANCHESTER UNIVERSITY Scholarship Management Challenges: Scholarships with difficult criteria would go unawarded or be awarded outside of donor criteria Larger awards were often given to a single student, rather than distributed to several qualifying students Scholarship recipients that never arrived on campus risked an unused award We knew Blackbaud Award Management could help us increase efficiency, improve accuracy, and award scholarships in line with donor intent MEGAN SARBER, MANAGER OF DONOR RELATIONS, MANCHESTER UNIVERSITY MANCHESTER UNIVERSITY Improving donor relations with automated workflows for thank-you letters and questionnaires 90% thank-you letter completion rate The Cloud Solution for Higher Education Purpose-built to drive digital transformation and impact across your institution Flexible and scalable to work the way you want Fundraising and Relationship Management Analytics Grand and Award Management Marketing and Engagement On Give to the Max Day 2016 and for our Driven launch, we saw the power of U of M supporters helping share messages around the impact of giving, helping us trend in social media, and drive an increase in traffic to our website ROBYN WHITE, ASSOCIATE DIRECTOR OF DIGITAL MARKETING UNIVERSITY OF MINNESOTA FOUNDATION UNIVERSITY OF MINNESOTA Leveraged online ambassadors to expand Give to the Max Day Increased social media reach by 99.4% 36% increase in funds raised Over 400 more donors FURMAN UNIVERSITY Crowdfunding solution helped take their giving day to the next level • Reduce number of days in gift processing from to days • Increase participation from donors “Having the right technology to support our bestpractice approaches in communicating with alumni has made all the difference.” Rebecca Bilott, Director of Annual Giving Furman University The Cloud Solution for Higher Education Purpose-built to drive digital transformation and impact across your institution Flexible and scalable to work the way you want Fundraising and Relationship Management Analytics Grand and Award Management Marketing and Engagement Tell us in a session survey on the mobile app, and you’ll be entered to win a complimentary pass to bbcon 2019 in Nashville, TN!