Collins english for life speaking b intermediate

Collins ^ cv O D f V English for Life B1+ Intermediate Speaking Cheryl Pelteret Introduction Section - Get talking Unit Starting an informal conversation Unit Responding Unit Interruptions 12 Unit Exchanging inform ation 16 Section - Keep talking Unit W hat to say w hen you d o n 't remember a word 20 Unit Changing the subject 24 Unit A sking for clarification and checking understanding 28 Unit Show ing interest in a conversation 32 Unit How to end the conversation politely 36 Section - Requests and responses Unit 10 M akin g suggestions or proposals 40 Unit 11 M akin g polite requests 44 Unit 12 A sking for and giving advice 48 Section - Having a discussion Unit 13 A sking for and giving opinions 52 Unit 14 A greeing and disagreeing 56 Unit 15 Em phasizing w hat you say 60 Unit 16 Giving and receiving compliments 64 Unit 17 Encouraging and reassuring 68 Section - Dealing w ith negatives Unit 18 Giving negative feedback or bad news 72 Unit 19 Saying no politely 76 Unit 20 Com plaining about som ething 80 Extended learning through COBUILD 84 Glossary 91 A n sw e r key 93 A u d io script 108 Collins English for Life: Speaking will help you to improve your spoken English in a variety of everyday situations and contexts You can use Speaking • • as a self-study course as supplem entary material on a general English course Speaking will help you develop your speaking skills in different areas, including: • • • • • • Starting, continuing, directing, adding to and ending informal conversations Dealing with interruptions in a conversation A sking for clarification; apologizing M a kin g and responding to requests, suggestions, complaints Sharing opinions Giving and accepting advice, compliments and negative news Speaking comprises a book and CD The book has 20 units At the back of the book there is: • • • useful extra inform ation from the Collins COBUILD Corpus about the vocabulary in the units the answer key the script for the audio recordings The CD contains over 100 tracks of audio including conversations, and listening and speaking practice activities Using Speaking You can either work throu gh the units from Unit to Unit 20, or you can pick and choose the units that are most useful to you The Contents page will help you in your selection of units and your ow n plan for learning For ease of use, each of the 20 units follow s the same format It is recommended that you follow the order of exercises w hen w orkin g through a unit Each unit includes: Useful tips - gives you helpful advice about the com m unication focus of the unit Conversation - you listen to and read a conversation or conversations K e y w o rd s and phrases are presented in bold Understanding - you check your understanding of the conversation Say it accurately - you focus on using the right w ords and phrases Say it clearly - here the focus is on pronouncing the words, phrases and sentences well Say it appropriately - here the focus is on tone, for example, m aking sure you sound polite or interested Sp e a k in g Get speaking - these exercises give you the opportunity to practise your speaking Often this involves interacting with a speaker on the CD in a role-play There are also Language notes and Cultural notes in several of the units Study tips • • • • • Each unit should take about sixty minutes to w ork through Take regular breaks and not try to study for too long Thirty minutes is a good length for one learning session Revise and go over w hat you have learnt regularly Put the audio tracks on your mobile phone or M P3 player so you can listen to the conversations and practice activities on your way to w ork or when you are out jogging or walking Try to find som eone with w hom you can practise your English, either face-to-face, over the phone or online using a webcam Note dow n the language you find most useful Language level Speaking has been written to help learners at B1 level and above (Intermediate to Advanced) Other titles Also available in the Collins English for Life series: Listening, Reading, and Writing Using the CD This icon indicates that there is an audio track that you should listen to Please note that the Speaking CD is designed for use with a computer If you w ant to play the audio on a CD player, you may have to dow nload the tracks to your computer and then burn all of the tracks onto an audio CD Introduction Successful small talk isn't about saying brilliant things It's about commenting on and asking about ordinary things with interest and enthusiasm • Try to find som ething in com m on with your listener • Try to match the m ood of your listener D o n 't try to be light-hearted if they seem serious • D o n 't answer in one-w ord sentences Try to give more inform ation or say som ething interesting about where you come from, your job, etc • Remember to ask questions too - d o n't just talk about yourself Conversations m Q Listen to extracts from three conversations A: So, how you and Jack kn ow each other? Are you colleagues? B: No, we've know n each other since we were kids, actually W e went to school together A: Really? W here are you from ? B: Oh, a little village in Suffolk Not many people have heard of it! A: W hat's it called? I'm from that part of the world, too C: Hi, I'm David D: Nice to meet you I'm Harry I w ork at the same company as Jack C: W hat exactly you d o ? D: I'm an accountant W hat about y o u ? C: I'm a teacher I teach French at a local secondary school D: I thought you were French! H o w long have you been in this country? C: Oh, for about five years now I love it here S p e a k in g E: Oh, that journey took me forever! F: H ow did you get here? E: By bus from Piccadilly Circus F: It's a long way, isn't it? H ow long did it take? E: A bout an hour But it's a great route - it takes you right past the new Olympic stadium Have you seen it yet? F: No, I've heard so much about it though Tell me, is it really as am azing as they say? Understanding ^ Look again at the conversation strategies outlines in Useful Tips M atch the conversations to the strategies they illustrate successfully Conversation a Try to find som ething in com m on with your listener Conversation b M atch the m ood of the speaker Conversation c Try to give more information or say som ething interesting about where you come from, your job, etc d Remember to ask questions too - d o n 't just talk about yourself Saying it accurately Q Com plete the sentences w ith w o rd s from the box how you and Jack know each other? .are you from ? .to meet you W h a t you d o ? H o w have you been in this country? It's a long w a y, it? .did you get here? I'v e so much about it .me, is it really as amazing as they say? 10 I t interesting exactly heard how long isn't looks nice so tell where Section 1: Get talking Nick and Becky have com e to a college to enrol on an e ve n in g course in Spanish W h ile th e y are w a itin g to enrol, th e y start up a conversation Reorder their d ia lo gu e so that it m akes sense Becky: Nick: That's an idea! Oh, look, you're next in the queue Good luck! [ ] Nick: Yes, it does Have you done Spanish before? [ ] Becky: The course looks popular, doesn't it? [7] Becky: Well, you could always w ork in Spain They need accountants too! [ ] Nick: Nick: Becky: Q W hat exactly you d o ? [ ] I've done a course before, but the trouble is, if you don't practise, you forget everything I don't really need it for my job so I'm worried the same thing might happen again! [ ] I'm an accountant [ ] No, I haven't But I've just got a job in international sales so I thought it would be good to learn Spanish W hat about you? [ ] C om plete the conversation w ith an appropriate phrase or q u e stio n from Sayin g it accurately exercise Paula: This photo's amazing, Garth: Yes, Jack's a pretty talented photographer Paula: Oh, are you a friend of Jack's to o? Garth: Yes, we were at art school together Paula: I was a student of his, when he was teaching abroad Garth: Paula: Italy I live in Puglia, in the south Garth: Oh, .Puglia It sounds really beautiful Paula: For a month M y company sent me here for work Garth: Oh, Paula: I'm in advertising W e're doing an advertising Garth: That sounds fascinating - is it really as glam orous as they say? Paula: Not always! It has its moments, though campaign here at the moment Cultural note Be aw are that different cultures have different w ays of m akin g conversation, i.e the pauses betw een w h at one speaker says and the response o f the other speaker are not alw ays the same length W h a t may seem like a very long silence to you may be quite norm al in another culture Sp e ak in g Saying it clearly Listen to these tw o questions Note h o w the w o rd s in bold are connected to create n e w sounds W hat exactly you d o ? How did you get here? Listen again to the tw o sentences and repeat them Saying it appropriately W h e n starting a conversation, it is im portant to so u n d friendly and enthusiastic Listen to the speakers and decide w h e th e r th e y so u n d friendly and enthusiastic or unfriendly and unenthusiastic i friendly / enthusiastic W hat exactly you d o ? This place is great, isn't it? That looks interesting Where are you from ? How did you get here? unfriendly / unenthusiastic Listen again to the sentences, n o w said in a friendly or enthusiastic tone, and repeat them Get speaking You are at an inform al dinner party Play the A u d io CD to start W h e n y o u hear the beep, pause and respond appropriately Rem em ber: d o n 't a n sw e r in on e -w o rd sentences and try to give m ore in form ation in y o u r answ ers Cue So, how you know Ian and Jess? Example I've know n Ian since we were at college together A n d I met Jess through him Section 1: Get talking USEFUL TIPS • Use any inform ation the speaker gives you If the speaker m entions something, continue and expand on that topic further • Echo the speaker's words This show s that you have been listening, and gives you a w ay to expand on som ething the speaker has said • A sk open-ended questions - so that you d o n't just get a yes or no answer That helps to keep the conversation going • A sk for the speaker's opinion on som ething you have just said • Tell the speaker about a similar experience you have had Conversations ^ Listen to A n y a and Ben talk a b o u t A n y a 's trip to Mallorca Anya: Ben: Anya: Ben: Anya: Ben: Anya: Ben: Anya: Ben: Anya: Ben: Anya: Sp e ak in g Miserable weather, isn't it? I was in Mallorca last week and the weather was fantastic - so hot and sunny! Not like here! Mallorca? Yes, I was there last weekend Oh, w hat were you doing there? M y best friend's just moved there and I went to visit It was a good opportunity to practise my Spanish H o w long have you been speaking Spanish? I haven't spoken it since I did it at school! Did you make any embarrassing mistakes? I remember m y last trip to Spain Someone asked when I was flying back home I wanted to say on Thursday -Ju e ve s - and guess w hat I said I was goin g home on eggs - heuvos\ So you were saying, you were in Mallorca W hat's it like? It's amazing I'd really recommend it It's quite touristy, though, isn't it? Well, yes, on the coast, but in the countryside, in the mountains, it's really quiet perfect for just walking, reading just relaxing I love reading on holidays There never seems to be enough time to read at home, d o n't you think? Yes, I know what you mean I've been reading the same book for about tw o months! Understanding O Look again at the Useful Tips Which tips does Ben follow ? Yes/No Tips Continue and expand the topic further Echo the speaker's words Ask open-ended questions Ask for the speaker's opinion Share a similar experience Saying it accurately O Com plete these sentences w ith w o rd s from the box I know what y o u I the last time I did that trip It's quite a long flig h t, it? .where I had to go next? You w e re you're going to Delhi? D on't y o u ? mean isn't guess remember saying think O liver is talking to his neighbours, A n n and Sim on, about travel Com plete the dialogu e by ad d in g the responses in Sayin g it accurately exercise in the correct places Listen and check y o u r answ ers Simon: Hello, Oliver Nice to see you! I can't believe you're home - not visiting some exotic destination as usual! Oliver: I'm only here for a week before I go to Delhi Simon: I knew it - you don't stay in one place for long, you? Ann: Oliver: Ann: Oliver: Ann: Oliver: .? Yes, I have to travelquite a lot for my job,and we've got a big project starting in India soon ? About seven hours, I think But I just came back from Australia a couple of weeks ago soit doesn't seem too long to me! It's really exhausting, ? After that trip, I was hoping for some short trips to Europe, you know But .- Japan! Section 1: Get talking Unit What to say when you don't remember a word c r a m (See page 20 & 21 for audio script.) (See page 22 for audio script.) (See page 22 for audio script.) (See page 23 for audio script.) G339ESS John from IT speaking, I believe you've got a problem with your com puter? W h at seem s to be the problem ? [beep] Hello, are you looking for som ething in particular? [beep] W h at's John going to w hen he finishes sch ool? I hear he hasn't started looking for a job or applied to university yet! [beep] U nit C h a n g in g the subject (See page & 25 for audio script.) (See page 27 for audio script.) Track 32 & 33 W om an: M an: A n d then they wanted to charge me for com ing out to look at the computer, before they'd even found out w hat w as w rong! I kn ow w hat you mean A similar thing happened to me w hen I got up one m orning and found I had no hot water in the f la t it w as the middle of winter and I w as freezing! A u d io script 11 W om an: A n d then I'm going to China for three months, and after that, I'm go in g to w ork in Australia for a month, my uncle's got a farm there M an: W om an: Sounds great! By the way, have you seen Janet recently? She must be back from holiday by n o w A n d anyway, to cut a long story short, that's h o w I started my business! M an: Impressive I'm changing the subject here but there's som ething w ant to C ZS3EEB A n d the trouble with a coalition is, nob ody agrees on anything! I think w e need another election as soon as possible and w e need to change the system so that there is only one party in power [beep] A n d the hotel w as awful It w as only half-built! W hen I booked it, it looked am azing in the photo but they'd only show n the half that w as finished! But I must say, the beaches were wonderful W e had such a lovely time there [beep] A n yw a y enough about my job! W h a t are you doing at the m om ent? [beep] U n it A s k i n g f o r c la r ific a t io n a n d c h e c k in g u n d e r s t a n d in g (See page 28 & 29 for audio script.) C S3 B (See page 30 for audio script.) m ir (See page 30 for audio script.) C 2SSSEB M an: W e 're splitting the costs between ourselves and the Training Dept So what you have to is add up all the costs for one day's accom m odation, then divide it by the num ber of nights, and code half of those nights to the Sales Dept and the other half to the Training Dept W om an: 112 Sp e a k in g I'm sorry, could you just g o over that last bit a gain ? UNI Ib / - « M an: So w hen you turn the temperature up to really hot, steam begins to com e out of the iron even th ou gh you haven't turned it on to the 'steam ' setting.Have I explained the problem clearly? W om an: M an: Lecturer: Right, so w hen you get to Highbury, cross the road, g o past the bank, and walk up along the side of the park Take the first right - it leads you through the park, and there's a row of houses on the left The party is in the garden behind the last house in that row, just round the back of it, so you need to walk round the side entrance Let me just check that I've got it right The linguist Noam C hom sky suggests that w e are born with a set of rules about language in our heads This is w hat w e call the 'Universal Gram m ar' W h a t C hom sky meant was, w e are all born with the ability to form rules about grammar Children d o n 't just copy the language they are exposed to: they make rules about words, tenses, etc and begin to produce 'n e w ' sentences all the time, sentences they have never heard before C hom sky believes we are all born with the ability to this [beep] Sorry Let me explain Children instinctively 'k n o w ' the correct w ord order of their language where to put the verb or noun in a sentence, for example [beep] Good Of course this is different for different languages However, m any linguists disagree with Chomsky They argue, for example, that w e d o n 't always speak grammatically - there is a difference between w hat w e kn ow and how we use language [beep] W h a t I said was, w e d o n 't always speak grammatically - there is a difference between w hat w e kn o w and h o w w e use language, and this is w hat C hom sky's opponents have a problem with U nit S h o w in g interest in a versatio n C jS Z E B (See page 32 & 33 for audio script.) G B3SH BI (See page for audio script.) G H E Ia n a (See page 35 for audio script.) A u d io script 113 C S 3 E E E D (See page 35 for audio script.) You k n o w Michelle and I have split up [beep] I know, she told me sh e'd met som eone else They met at a w ed d ing w e w ent to a few m onths ago [beep] Yes I can't believe it I introduced them, because my friend Pete w as on his ow n and I felt sorry for him I put Michelle next to him at our table Then I felt bad about m aking her sit next to him because it seemed to me she didn't like him at all! [beep] W h a t upsets me is that she w as actually pretending she didn't like him! I find that a bit dishonest [beep] fZ S X E B W e 've decided to emigrate to Australia [beep] Guess w h a t? I've w on first prize in a photographic competition! [beep] Tim's not com ing in today His grandfather died last night [beep] I can't believe Steve came first in the marathon He's never ever run a m arathon before, you know [beep] Honestly, that's w hat happened - a great white shark jum ped out of the ocean and landed on a boat [beep] U n it H o w to end the co n v e rsatio n politely ( IS X H B (See page & 37 for audio script.) (S S X E B (See page for audio script.) (See page 39 for audio script.) 114 S p e a k in g U IM I I J> Z ) I U iig n a - y Look at Tina I can't stand the w ay she always dominates every conversation She's always doing t h a t [beep] I'll give you the link to my website Let me find a pen and paper Y ou've got a moment, haven't y o u ? [beep] It's so nice talking to som eone else w h o likes opera! You've no idea h o w rare w e are these days! [beep] I kn o w I'm in the minority but I really think w e need to form a committee or som ething to try and discuss som e of the issues in the college [beep] G 033E® It's not that I'm against having a street party but I'm just a bit worried about how to make sure we d o n 't get people from all over the city com ing to it, you kn o w w hat I m ean? [beep] I'd love to hear about your experiences of w orkin g abroad [beep] I can't decide w hether to go to university at all There aren't m any jobs around for graduates anyway, these days, so I'm not sure there's any point in going [beep] I can't wait to go on holiday! It's been a really long term and I'm exhausted [beep] U nit 10 M a k in g s u g g e s tio n s or p ro p o sa ls ■ I 'M - l f c (See page & 41 for audio script.) (See page 42 for audio script.) (See page 43 for audio script.) Oh, is this the fam ous stadium ? [beep] A u d io script 115 I'd prefer to see the city sights [beep] So u n d s good W hat about tonight? [beep] G o od idea W h at about dinner? [beep] Yes, go o d idea! A n d then? [beep] That sou nd s great! But let's som ething cultural on Sunday [beep] Perfect C SS53SB W h y d o n 't w e try that new fish restaurant at the w e e ke n d ? [beep] Let's g o out tonight [beep] W h y d o n 't w e go to the theatre? W e could take the bus [beep] I su gge st w e have a barbeque [beep] U n it 11 M a k in g polite requests C SSQ EEB (See page 4 & 45 for audio script.) (See page for audio script.) (See page 47 for audio script.) (3 E S B Excuse me, w ould you mind if I took this seat? [beep] Oh, I've been m eaning to ask you you think you could possibly lend me your notes this w e e ke n d ? I've got so m uch w ork to catch up on [beep] 116 S p e a k in g You haven't quite done this exercise correctly [beep] Are you still on for tomorrow? You promised you'd help me with the move, remember? [beep] Could you possibly read this report for me and give me feedback by the end of the day? [beep] U nit 12 A s k in g fo r an d g iv in g advice (See page 48 & 49 for audio script.) (See page 51 for audio script.) (See page 51 for audio script.) C jE s x e b I don't think I'm going to be allowed to continue with Physics My lecturer has told me I just haven't got the grades this year to carry on with the course [beep] I really don't know what to should I speak to her about it? I mean, what would you in my situation? [beep] I don't know whether or not to apply for the job I don't think I have enough experience [beep] My parents are really keen for me to Medicine, but my heart's just not in it Yes, I'm good at Science and I like it, but I love sport, too, as you know [beep] U nit 13 A s k in g fo r and g iv in g o p in io n s (See page 52 & 53 for audio script.) t iH n r p (See page 54 for audio script.) A u d io script j 117 Anyway, I think it's a lot of rubbish W h at about you - have you got an o p in ion ? W h a t's your view on the subject, Barry? I suppose I think it's a bit dishonest, really If you ask me, we d o n 't have time for that I read som ething interesting in the paper recently.Som e people are suggesting that the best w ay to stop children from skipping school is to send the parents to prison for a w eek or so [beep] I really hate it w hen joggers use the pavem ent as a running track! W h a t you reckon? [beep] W here you stand on the subject of young, w orking people having to pay for the care of the elderly? [beep] U n it 14 A g re e in g an d d isa g re e in g (See page 56 & 57 for audio script.) C E SSZ Si I'm totally with you on that But surely it depends on the product M ayb e yo u've got a point there It's not true that m ost experiments are done on chimpanzees (See page 58 for audio script.) Male: Female: Male: 18 G o o d morning I spoke to you earlier today about a refund, and you said y o u 'd call me back after you'd spoken to your manager Oh, yes I'm sorry, sir, but I've spoken to the m anager and he d oesn 't feel that you are entitled to a refund Rubbish! S p e a k in g u n i I _> I*+ Female: Hiya, Linda! Hey, did you see Jenny's dad yesterday? W h at you think of his long hair? D oe sn 't it look w eird? I really think people in their 60s should keep their hair short Female: I'm afraid I just can't agree with you on that Male: Female: I _> I think anyone should be encouraged to stay in work, even w hen they're in their 70s There's no need for anyone to retire if they d o n 't w ant to D o n 't you agree? Up to a point But it depends on the job They may not be able to continue doing heavy manual work, for example I think it's grossly unfair that w om en get paid less than men doing the same job [beep] Surely if w e have freedom of speech, w e can say w hat w e like - even if it offends som eon e ? [beep] It's always better for children to have tw o parents, instead of just one [beep] I completely agree with the proposal to make people pay to use local parks That way, w e 'd end up with much safer, cleaner parks [beep] U nit 15 E m p h a siz in g w h a t yo u say C 3S9E9I (See page 60 & 61 for audio script.) C 033E3B (See page 63 for audio script.) A: Please send me a postcard from Greece! B: I will A: Did you see any fam ous people at the film premiere? B: I did! Loads! A u d io script 119 A: I hope you enjoyed your meal B: I really enjoyec it, thank you It's the weather that's so great A: You're go ing away next week, aren't y o u ? B: I am! I can't wait G E E X B Holly's a very cheerful person, isn't sh e ? I love the w ay she's always smiling [beep] I've heard a very interesting rum our about you! Are you really going to be our new team leader? [beep] This flat is really great now The only thing I'd still love to get is a cat! but you d on 't like cats [beep] Apparently John w anted som ething exotic, so he chose the venue - an island in the Caribbean! Can you believe John is such a rom antic? [beep] U n it 16 G iv in g an d receiving co m p lim e n ts (See page 64 & 65 for audio script.) (See page 66 for audio script.) (See page 67 for audio script.) Vanya: Martha: Vanya: Martha: Vanya: 120 That's a beautiful blouse, Martha Thank you I'm glad you like it It really suits you A n d the colour matches your eyes perfectly Thanks No, really it w as made for you! James, don't you think Martha looks fantastic in that blouse? Sp e a k in g Carl: Sandra: Carl: Sandra: Carl: Your hair looks nice, Sandra You must be joking! It needs a cut, desperately I really think that length suits you It's go t a lovely swing, and it's so shiny! It's not natural shine It's from a bottle Right C Q 33ESB C om e in! I've literally just finished redecorating the living room C om e and have a look, tell me w hat you think Ta da! [beep] You look really smart today That's a beautiful shirt [beep] I enjoyed listening to you singing with your band last night! Your new so n gs are great - and you sang really well [beep] I love your scarf [beep] U nit 17 C jS E E n c o u g in g and reassu rin g B (See page 68 & 69 for audio script.) (See page 70 for audio script.) A: It's the opening night of our show I'm so nervous! I'm terrified of forgetting my lines, or falling over on stage during the dance routine B: You'll be fine I've heard you practise your lines and you're word perfect! A u d io script 121 A: A n d the dance routine is scary too W h at if I fall flat on my face? B: W hat's the worst that could h appen? If you fall, you just get up again! It w o n 't world A: I've got my driving test tomorrow W h a t if I fail? B: Just give it your best shot That's ail you can If you fail, you can always take it again be the end of the C O S X IB I can't wait to be in Australia but I'm really dreading the flight! [beep] Oh, I just d on 't think I can carry on a minute longer with this I'm exhausted and d o n 't feel like I'm progressing at all! [beep] I really wanted to enter the photo I took at the beach N o w that I've seen som e of the other entries, I d o n 't kn ow if I should enter after all [beep] U n it 18 G iv in g n e g a tiv e fe e d b ack or bad n e w s (See page 72 & 73 for audio script.) (See page 75 for audio script.) (See page 75 for audio script.) fZ E B X H B Hi there, neighbour! W e must get together and talk about next year's street party [beep] Did I tell you about my grandfather? He's been rushed to hospital They d o n 't think he's goin g to m ake it [beep] I'm afraid I can't see you on Saturday after all M y m other's taken ill, and I've got to go and see her I d o n 't k n o w what I'm go in g to with the children [beep] 122 S p e a k in g Then he said, 'I've decided we should stop seeing each other.' I really thought he was the one for me, you know [beep] C B B E ® I'm really sorry to give you bad news, but I'm afraid all flights to the USA have been suspended for the next few days [beep] I've got something to tell you It's about your grades I'm sorry, but you didn't very well at all [beep] I know how disappointed you must be about not getting the job If you want someone to talk to about it, you know where I am [beep] I'm sorry, I know you worked really hard but I'm afraid you didn't make it to the finals [beep] U nit 19 S a y in g no politely C B SSE M (See page 76 & 77 for audio script.) That's very kind of you, but I really have to get back home Sorry, I'm really not too keen on spicy food Thanks for asking, but it's not really my kind of thing at all I'm afraid I can't I've got an exam on Monday so I need to spend the whole weekend studying I'm sorry, it's not a good time, I've got loads to Can it wait till tomorrow? (See page 78 for audio script.) Track 103 & 104 (See page 79 for audio script.) Do you fancy going to a party on Saturday? [beep] A u d io script 123 It's go ing to be good, though! It's a fancy dress party, with the theme Hollywood stars [beep] Oh, com e on! I've got loads of ideas for costumes W e could meet after w ork and have a think [beep] ■ r e n « n i= » I k n o w you're busy, but you think you could have a look at my essay? It's just an outline at the m om ent but I'd really appreciate your input [beep] Oh, I d o n 't think it will take long I mean, you did this m odule last term right? I'm sure you'll have loads of useful advice for me [beep] I understand perhaps there's another time we could m eet? H ow about tom orrow ? Let me buy you a coffee [beep] Right Okay then, d o n 't worry about it U n it 20 C o m p la in in g a b o u t so m e th in g (See page 80 & 81 for audio script.) (See page 83 for audio script.) I'm sorry to bother you but there's a problem with my booking I think you forgot to send me the email confirm ation and it n o w seems my booking hasn't been confirmed Hello, I'm the manager You w anted to see m e? [beep] Oh, I'm very sorry to hear that Can you tell me w hat w as w rong, exactly? [beep] O h dear I'm glad you enjoyed your meal but it's regrettable that you had to wait a long time for it [beep] That's a very good idea I'll have a w ord with the chef about that and see w hat we can But I can give you a voucher for a free meal next time you come and dine with us 124 Sp e a k in g Do you want to sound more like a native speaker of English? You need the key phrases and the conversational tools native speakers use to get their message across Collins Speaking helps you become a confident and fluent speaker r by choosing the right words, pronunciation and tone • K ey p h rase s g iv e y o u the la n g u a g e p e o p le really use w h e n th e y are sp e a k in g • C ultural n otes help yo u fo cu s o n h o w to g e t y o u r m e ssa g e across • A u d io C D co n tain s m o de l co n v e rsa tio n s an d sp e a k in g practice exercises starting conversations interrupting m aking suggestions â | tnqW i fô M r C o llin s ã1ô Intrfmrtfute ằ changing the subject saying no politely keeping conversations going Reading Anna Osborn life Writing » A L S O A V A IL A B L E in th e C o llin s E n g lish fo r Life series CEF level: B1 + Suitable for self-study and classroom use Helps towards Cambridge FCE preparation You can trust Collins CO BUILD Speaking contains an extended learning section providing you with inform ation on usage and collocations for key vocabulary items in the conversations This inform ation is based on CO BU ILD content The 4.5-billion-word Collins Corpus is the w orld's largest database of the English language It is updated every m onth and has been at the heart of Collins CO BU ILD for over 20 years ISBN 978-0-0 0-745783-0 780007 457830 www.collinselt.com > ... CD The book has 20 units At the back of the book there is: • • • useful extra inform ation from the Collins COBUILD Corpus about the vocabulary in the units the answer key the script for the... on his m obile phone Ben: Luke: Ben: Luke: Ben: Luke: Ben: Luke: Ben: Luke: Ben: I'm outside the station, but I don't know where to go next You said I should take the first right, but there isn't... n sw e r is possible Alex and his friend Rob are travelling with other students from Britain in the USA Rob has been here before, but this is Alex's first time He is confused about a procedure