Factors affecting the work motivation of office workers in enterprises in ho chi minh city 2022

MINISTRY OF EDUCATION AND TRAINING THE STATE BANK OF VIET NAM BANKING UNIVERSITY OF HO CHI MINH CITY NGUYỄN TRƯƠNG THẢO NHI Factors Affecting The Work Motivation Of Office Workers In Enterprises In Ho.

MINISTRY OF EDUCATION AND TRAINING THE STATE BANK OF VIET NAM BANKING UNIVERSITY OF HO CHI MINH CITY NGUYỄN TRƯƠNG THẢO NHI Factors Affecting The Work Motivation Of Office Workers In Enterprises In Ho Chi Minh City GRADUATE THESIS OUTLINE MAJOR: BUSINESS ADMINISTRATION CODE:7340101 HO CHI MINH CITY, 2022 MINISTRY OF EDUCATION AND TRAINING THE STATE BANK OF VIET NAM BANKING UNIVERSITY OF HO CHI MINH CITY NGUYỄN TRƯƠNG THẢO NHI Factors Affecting The Work Motivation Of Office Workers In Enterprises In Ho Chi Minh City GRADUATE THESIS OUTLINE MAJOR: BUSINESS ADMINISTRATION SUPERVISOR Ph.D TRẦN HẢI VÂN HO CHI MINH CITY, 2022 ABSTRACT The topic "Factors affecting the working motivation of office workers in enterprises in Ho Chi Minh City", was conducted in Ho Chi Minh City from March 2022 to June 2022 The general objective of the study is to study the factors affecting the work motivation of office workers in order to offer suggestions and solutions to attract, retain talents and improve efficiency employee work activities thereby creating better company profits Research methods include qualitative research and quantitative research In the quantitative research analysis, the researcher performed descriptive statistics to test the scale, exploratory factor analysis (EFA) and multivariate regression analysis The number of valid samples collected is 337 through a survey questionnaire by random selection method Research using multivariate regression through SPSS 26 softwareResearch methods include qualitative research and quantitative research In the quantitative research analysis, the researcher performed descriptive statistics to test the scale, exploratory factor analysis (EFA) and multivariate regression analysis The number of valid samples collected is 337 through a survey questionnaire by random selection method Research using multivariate regression through SPSS 26 software The results identified factors affecting the work motivation of office workers in enterprises in Ho Chi Minh City which are characteristics of work, salary, benefits, superior's support, training and promotion, relationship factor among co-worker, working environment conditions with beta coefficients are respectively ( 0.279, 0.172, 0.160, 0.157, 0.113, 0.96, 0.064 ) shows the descending gradual impact of these factors on the work motivation of office workers in Ho Chi Minh City DECLARATION My name is Nguyen Truong Thao Nhi, and I'm the author of the bachelor's thesis in economics titled "Factors Affecting the Working Motivation of Office Workers in Ho Chi Minh City." I hereby declare that this is my own research work conducted under the supervision of my scientific supervisor, and that the findings of this research have not been used in any report (report, graduation thesis) or at any other level All inherited and referenced content from other sources is fully cited and specified in the list of references Author ACKNOWLEDGEMENT To begin completing this graduation thesis, I would like to express my heartfelt gratitude to the teachers at the Faculty of Business Administration, Banking University of Ho Chi Minh City for imparting knowledge during the course of my school studies.In particular, I would like to express my deep gratitude to my mentor, Tran Hai Van, who wholeheartedly guided, helped and guided me to complete this thesis happily and successfully Due to limited knowledge, in the process of completing and completing this graduation thesis, I cannot avoid making mistakes I look forward to receiving your comments and suggestions as well as the teachers in the Committee to make the graduation course better Author Table of Contents Chapter 1: Introduction .1 1.1 Background of the study 1.2 Research aim and research objectives 1.2.1 The study’s aim 1.2.2 Research objectives 1.3 Research questions 1.4 Scope of research 1.5 Research Methodologies 1.6 The contribution of the research .3 1.7 Proposed structure of the thesis Summary Of Chapter .5 Chapter 2: Literature Review 2.1 Theoretical foundations 2.1.1 Definition of work motivation 2.1.2 Maslow's hierarchy of needs theory 2.1.3 B.F Skinner's positive reinforcement theory .8 2.1.4 Expectancy Theory .8 2.1.5 Theory of Justice (J Stacy Adam 1963) .9 2.2 Previous research 2.3 Hypothetical proposal and Proposed Research Model 14 2.3.1 Hypothetical proposal .14 2.3.2 Research model proposal 18 Summary Of Chapter .21 Chapter 3: Research Design 22 3.1 Research process .22 3.2 Data collection 23 3.3 Scale formulation 25 3.3.1 Scale Of Characteristics Of Job .25 3.3.2 Scale of Salary 26 3.3.3 Scale of Benefits .26 3.3.4 Scale of Training and promotion 27 3.3.5 Scale of Relationship between Co-workers .27 3.3.6 Scale of Support of leaders .28 3.3.7 Scale of Work environment conditions 28 3.4 Preliminary quantitative research 28 3.4.1 Preliminary quantitative research design 28 3.4.2 Preliminary quantitative research results 29 3.5 Formal Quantitative Research 31 Summary Of Chapter .36 Chapter 4: Research Results 37 4.1 Descriptive Statistics 37 4.2 Cronbach Alpha analysis 41 4.3 Exploratory factor analysis (EFA) 43 4.3.1 Factor analysis for independent variable 43 4.3.2 Factor analysis for dependent variables 47 4.4 Correlation analysis 48 4.5 Regression analysis 50 4.6 Testing of the sample 55 4.7 Discussing research results .59 Summary Of Chapter .63 Chapter 5: Conclusions And Management Implications 64 5.1 Conclusion 64 5.2 Management implications .64 5.2.1 For job characteristics 65 5.2.2 For salary 65 5.2.3 For benefits .66 5.2.4 For Training and promotion .66 5.2.5 For the relationship with co-workers .67 5.2.6 For support of leader 68 5.2.7 For work environment conditions 68 5.3 Limitations and directions for further research 69 References 70 Appendix 1: Preliminary Research .1 Appendix : Official Survey Questions .5 Appendix 3: Examination The Variables With Cronbach Alpha .11 Appendix 4: Exploratory Factor Analysis (Efa) .17 Appendix 5: Regression Analysis .20 Appendix 6: Testing Of The Sample 23 List Of Acronyms Acronyms Meaning ANOVA Analysis of Variance Ben Benefits Cow Relationships with co-worker Env Work environment EFA Exploratory Factor Analysis KMO Kaiser-Meyer-Olkin Moti Work Motivation Of Office Workers Pay Salary Prom Training and promotion Sup Support of leaders SPSS Statistical Package for the Social Sciences SIG Significance level VIF Variance inflation factor Work Job characteristics List Of Tables Table Summary Of Related Research 11 Table 2 Expected Factors Included In The Proposed Model 13 Table Five-level Likert scale 25 Table Scale Of Characteristics Of Job .25 Table 3 Scale of Salary 26 Table Scale of Benefits 26 Table Scale of Training and promotion .27 Table Scale of Relationship between Co-workers .27 Table Scale of Support of leaders 28 Table Scale of Work environment conditions 28 Table Test the reliability of the scales of the preliminary quantitative research sample 29 Table 10 Formal research scale .31 Table Rate of gender 37 Table Rate of age .38 Table Rate of marital status 38 Table 4 Rate of education level .39 Table Rate of work experience 39 Table Rate of income 40 Table Cronbach Alpha analysis results table .41 Table KMO and Bartlett's Test for independent variable 43 Table Eigenvalues and covariance deviations for independent variables 45 Table 10 Result of independent factor analysis with principal varimax rotation method 45 Table 11 The result of KMO and Bartlett’s Test for dependent variable .47 13 Reliability Statistics Cronbach's Alpha N of Items 878 Item-Total Statistics Scale Mean if Item Scale Variance if Item Corrected Item-Total Deleted Deleted Correlation Cronbach's Alpha if Item Deleted Pay1 6.90 5.992 746 848 Pay2 6.94 5.133 778 817 Pay3 7.00 5.268 778 816 Reliability Statistics Cronbach's Alpha N of Items 791 Item-Total Statistics Scale Mean if Item Scale Variance if Item Corrected Item-Total Deleted Deleted Correlation Cronbach's Alpha if Item Deleted Ben1 7.57 3.657 706 634 Ben2 7.71 4.118 569 781 Ben3 7.64 3.875 625 723 Reliability Statistics Cronbach's Alpha N of Items 818 Item-Total Statistics Scale Mean if Item Deleted Scale Variance if Item Corrected Item-Total Deleted Correlation Cronbach's Alpha if Item Deleted Prom1 6.76 5.857 705 715 Prom2 6.73 5.860 637 784 Prom3 6.71 5.851 670 749 14 Reliability Statistics Cronbach's Alpha N of Items 821 Item-Total Statistics Scale Mean if Item Scale Variance if Item Corrected Item-Total Deleted Deleted Correlation Cronbach's Alpha if Item Deleted Cow1 7.55 4.201 732 697 Cow2 7.57 4.478 642 788 Cow3 7.55 4.344 656 775 Reliability Statistics Cronbach's Alpha N of Items 817 Item-Total Statistics Scale Mean if Item Scale Variance if Item Corrected Item-Total Deleted Deleted Correlation Cronbach's Alpha if Item Deleted Sup1 6.93 5.594 610 806 Sup2 6.71 4.999 652 766 Sup3 6.92 4.500 753 657 Reliability Statistics Cronbach's Alpha N of Items 814 Item-Total Statistics Scale Mean if Item Deleted Scale Variance if Item Corrected Item-Total Deleted Correlation Cronbach's Alpha if Item Deleted Env1 10.91 9.438 642 763 Env2 10.77 8.793 723 724 Env3 11.05 9.141 583 791 Env4 11.09 9.173 593 786 15 Reliability Statistics Cronbach's Alpha N of Items 798 Item-Total Statistics Scale Mean if Item Scale Variance if Item Corrected Item-Total Cronbach's Alpha if Deleted Deleted Correlation Item Deleted Moti1 7.55 2.468 643 725 Moti2 7.53 2.351 644 724 Moti3 7.55 2.391 641 727 Descriptive statistics table of the independent variable 16 17 Appendix 4: Exploratory Factor Analysis (Efa) 18 19 20 Appendix 5: Regression Analysis ANOVAa Sum of Model Squares Regressio Mean df Square 108.114 15.445 75.380 329 229 183.494 336 n Residual Total a Dependent Variable: Moti b Predictors: (Constant), Env, Sup, Prom, Pay, Work, Ben, Cow F 67.410 Sig .000b 21 22 23 Appendix 6: Testing Of The Sample Independent Sample test by gender Independent Sample test by marital Satus 24 One-way Anova by age 25 One-way Anova by experience 26 One-way Anova by education 27 One-way Anova by income ... Training and promotion affect the work motivation of office workers to the motivation of office workers in Ho Chi Minh City (5) Co -workers Co -workers include all people who work together at the. .. of office workers in enterprises in Ho Chi Minh City" , was conducted in Ho Chi Minh City from March 2022 to June 2022 The general objective of the study is to study the factors affecting the work. .. Influence level of factors on work motivation of office workers in Ho Chi Minh City What are the managerial implications that can assist managers in influencing the work motivation of office workers