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WOMEN IN BUSINESS WOMEN IN BUSINESS The Changing Face of Leadership Patricia Werhane, Margaret Posig, Lisa Gundry, Laurel Ofstein, and Elizabeth Powell Foreword by Margaret Heffernan Library of Congress Cataloging-in-Publication Data Women in business : the changing face of leadership / Patricia Werhane [et al.] ; foreword by Margaret Heffernan. p. cm. Includes bibliographical references and index. ISBN 978–0–275–99454–9 (alk. paper) 1. Women executives—Case studies. 2. Women in development—Case studies. 3. Sex role in the work environment—Case studies. I. Werhane, Patricia Hogue. HD6054.3.W636 2007 658.4’092082—dc22 2007028636 British Library Cataloguing in Publication Data is available. Copyright © 2007 by Patricia Werhane, Margaret Posig, Lisa Gundry, Laurel Ofstein, Elizabeth Powell All rights reserved. No portion of this book may be reproduced, by any process or technique, without the express written consent of the publisher. Library of Congress Catalog Card Number: 2007028636 ISBN-13: 978–0–275–99454–9 First published in 2007 Praeger Publishers, 88 Post Road West, Westport, CT 06881 An imprint of Greenwood Publishing Group, Inc. www.praeger.com Printed in the United States of America The paper used in this book complies with the Permanent Paper Standard issued by the National Information Standards Organization (Z39.48–1984). 10987654321 For my four daughters: Hillary, Kelly, Marijke, and Stephanie. —Patricia Werhane For my family Bill, Katie, and Luke and my parents, who have been so support- ive of my career. And for all of the women w ho are constantly trying to a chie ve the best bal ance between work and family. —Margaret Posig For Anny: always curious, always courageous, always present. —Lisa Gundry For the women who told me their stories and for the women lea ders of the future. —Laurel Ofstein For my husband, Kirby Hutto. —Elizabeth Powell Contents Foreword by Margaret Heffernan xi Acknowledgments xv Introduction xvii 1. Phyllis Apelbaum Founding and Growing the Values-Based Enterprise 1 2. Anne L. Arvia Integrating Personal, Professional, and Co rporate Values as an Empowering Leadership Model 11 3. Margaret Blackshere Situational, Transforming Leader ship in a Male-Dominated Organization 23 4. Gail Boudreaux The Powerful Influence of Coaching 31 5. Cathy Calhoun Leading Through Workplace Engagement 37 6. Ellen Carnahan Opportunistic Values-Based Team Leadership 43 7. Donni Case Challenging the Paradigm: The Positive Role of Negative Mentoring as a Leadership Model 51 8. Adela Cepeda Balancing Business and Family in the Difficult World of Finance 61 9. Alison Chung The For-Profit Company with the Not-For-Profit Soul 67 10. Caroline Sanchez Crozier Creating an Entrepreneurial Legacy Through Technology Education 77 11. Deborah L. DeHaas A Servant Leader in Values and Actions 85 12. Sondra Healy Mentoring and the Family Business 93 13. Dr. Mary Ann Leeper Social Commitment and Entrepreneurship 99 14. Madeleine W. Ludlow The Power of Confidence with Being in Charge 109 15. Eva Maddox Creativity as a Source for Leadership 115 16. Beth Pritchard Customer-Centered Leadership and the Meaning of Success 123 17. Barbara L. Provus Breaking Down Barriers in Executive Search 129 18. Martha Ries Leading a Learning Organization with Integrity 135 19. Desiree Rogers Leading Change by Building a Culture of Trust and Communication 141 20. Paula A. Sneed A Passion to Achieve with Values-Laden Leadership 149 21. Pamela Strobel Managing Reputation the Right Way 159 22. Donna F. Zarcone Leading a Learning Organization 167 viii Contents Conclusion: Emergent Themes in Women’s Leadership 175 Appendix 183 Index 187 Contents ix [...]... very in uential to their own leadership development They also repeatedly speak of the importance of mentoring others Many have worked in hierarchical organizations where Introduction xix they were ignored Yet these women emphasize the importance of collaboration, of listening, and of inclusion in decision-making To what is the leadership success of these women attributable? Is their success contingent... contributions they have made to the companies in which they hold leadership positions OUR STUDY OF WOMEN LEADERS Some of the women leaders interviewed for this book have started from the bottom of an organization; others have moved from one organization to another; still others have started their own businesses Included in our study are women in finance, manufacturing, labor, banking, accounting, consulting,... about leadership in business This book is unique not only in the profiles of the subjects studied but in the timeliness—indeed, urgency of its coverage of such themes as business ethics, social responsibility, and the need for innovation and change that emerge in many of the chapters The lessons of this book are of great interest to management teams and organizations around the world that are trying to... relationships Many of these women have found themselves in difficult economic situations either because the company they are leading has experienced tough economic times during the post–2001 period, for example, or because they found themselves in a leadership position in an organization that had not been led well in the past Rather than becoming discouraged, some of the women we interviewed saw these problems... Laurel Ofstein Elizabeth Powell Introduction Women have made enormous strides in recent decades, as they entered and rose through the ranks of corporations to attain leadership positions Despite these gains, however, and despite the number of women in business schools, and in lower and middle management positions, the status of women at the top of corporate America has not increased as expected According... ethnicity continue to shape women s economic opportunities (Caiazza, Shaw, and Werschkul 2004, 4) xviii Introduction Despite these daunting statistics, women are making inroads and becoming more in uential in leadership positions in corporate America This book is a celebration of twenty-two of these women, their achievements, the values and visions they bring to and enact in their organizations, and the contributions... sharing power, or being replaced Throughout the stories profiled in this book, women speak of the ways in which they in uence their organizations through an inclusive style— empowering their employees as colleagues rather than as subordinates or followers Indeed, the words ‘‘subordinate’’ and ‘‘follower’’ seldom surfaced in the interviews we conducted, demonstrating a perspective of egalitarian as opposed... simply because the Commerce Commission had never given a license to a woman— not for any other reason until I met the man who’s in that picture right there [pointing to a framed picture on the wall of her of ce]—he was then the Chief Hearing Of cer for the Commerce Commission Today he’s the 4 Women in Business Illinois Supreme Justice for the State of Illinois, Charles Freeman He was the Commissioner... book presents an in- depth study of twentytwo women leaders across a wide range of industries, backgrounds, and positions Our approach is to provide a rich set of portraits of these women leaders, as well as a content analysis of the themes and issues uncovered in the interviews on which the chapters are based In the concluding chapter xx Introduction we present a summary of what these women leaders we... sector of the world’s greatest economy Indeed, there are those who argued that America’s narrow escape from recession in 2002 could be attributed entirely to the growth in women- owned businesses xii Foreword These numbers are important not just in and of themselves Numbers matter because the more women there are in business, the freer those women can feel to be themselves Alone, a woman at the top of . WOMEN IN BUSINESS WOMEN IN BUSINESS The Changing Face of Leadership Patricia Werhane, Margaret Posig, Lisa Gundry, Laurel Ofstein, and Elizabeth. Emergent Themes in Women s Leadership 175 Appendix 183 Index 187 Contents ix Foreword The women in this book, the women who wrote it, and most of the women who