Tài liệu Cisco Unified Contact Center Express Solution Reference Network Design docx

... available. CHAPTER 2-1 Cisco Unified Contact Center Express Solution Reference Network Design 2 Cisco Unified Contact Center Express Solution Architecture Cisco Unified Contact Center Express (Unified ... available. Not available. 2-19 Cisco Unified Contact Center Express Solution Reference Network Design, Release 6.0(1) Chapter 2 Cisco Unified Contact Center Express Solution A...

Ngày tải lên: 10/12/2013, 16:15

... Unified Contact Center Express Solution Reference Network Design, Release 4.1 2-6 Cisco Unified Contact Center Express Solution Reference Network Design, Release 4.1 Chapter 2 Cisco Unified Contact ... Unified Contact Center Express Solution Reference Network Design, Release 4.1 Chapter 1 Cisco Unified Contact Center Express Overview and Packaging Unified CCX Packaging xiv Cisc...

Ngày tải lên: 26/10/2013, 23:15

... agent logs, statistics, and pointers to the recording files. The historical data store contains Contact Call Detail Records (CCDRs). 1-11 Cisco IPCC Express Solution Reference Network Design Chapter ... queries. Historical Reporting Supervisors can view historical reporting statistics for the entire contact center using the Historical Reports client. See the Cisco CRS Historical Repor...

Ngày tải lên: 21/12/2013, 06:16

... Express Contact Center A single IPCC Express contact center deployment is a deployment with at most one IPCC Express primary server. A single IPCC Express deployment provides for one contact ... application. • Historical Reporting. Supervisors can view historical reporting statistics for the entire contact center. See the Cisco CRA Historical Reports User Guide for more details on r...

Ngày tải lên: 17/01/2014, 09:20

... Yes Yes Yes Yes Yes Sessi on Yes Yes Yes Yes Yes Contact Yes Yes Yes Yes Yes Call Contact Yes Yes Yes Yes Yes Email Contact No Yes No No Yes HTTP Contact No Yes No No Yes Media Yes Yes Yes Yes ... M M IPCC Express Contact Center CallManager Cluster V GK IP IPIP M M M M M IPCC Express Contact Center IP IPIP Headquarters Gatekeeper CallManager Cluster M M M M M IPCC Express Contact...

Ngày tải lên: 24/01/2014, 10:20

... HEREIN BY THIS REFERENCE. IF YOU ARE UNABLE TO LOCATE THE SOFTWARE LICENSE OR LIMITED WARRANTY, CONTACT YOUR CISCO REPRESENTATIVE FOR A COPY. The Cisco implementation of TCP header compression ... are assigned when severe network degradation significantly impacts business operations. When you contact the TAC Escalation Center with a P1 or P2 problem, a Cisco TAC engineer automatically...

Ngày tải lên: 21/12/2013, 06:16

... are assigned when severe network degradation significantly impacts business operations. When you contact the TAC Escalation Center with a P1 or P2 problem, a Cisco TAC engineer automatically opens

Ngày tải lên: 24/01/2014, 10:20

... Deployment Model (5) This deployment model is for medium to large-sized contact centers requiring High Availability and average contact center requirements for historical reporting, recording, and ... reference architecture and represents the largest deployment model. This deployment model is for large contact centers requiring High Availability, a large number of agents, supervisors...

Ngày tải lên: 21/12/2013, 06:16

Ngày tải lên: 11/12/2013, 15:15

Ngày tải lên: 11/12/2013, 15:15