cisco unified contact center express unified ip ivr 8 5 course
Cisco Unified Contact Center Express Solution Reference Network Design
... packages Unified IP IVR and Unified QM. Unified IP IVR and Unified QM are primarily used with Cisco Unified Contact Center Enterprise (Unified CCE) . Unlike Unified CCX, the Unified IP IVR and Unified ... call center phone and call volume per server model. Server Model Max Unified CM IP Phones Max Unified CM BHCC Call Volu me 781 5 150 900 782 5 500 3,000 783 5 1,000 6,000 784 5 3,000 18, 000 1 -8 Cisco ... numbers: Asia-Pacific: +61 2 84 46 7411 (Australia: 1 80 0 80 5 227) EMEA: +32 2 704 55 55 USA: 1 80 0 55 3-2447 For a complete list of Cisco TAC contacts, go to this URL: http://www .cisco. com/techsupport/contacts Definitions...
Ngày tải lên: 26/10/2013, 23:15
Tài liệu Cisco Unified Contact Center Express Solution Reference Network Design docx
... PG IP IVR IP IVR IP IVR 1-2 Cisco Unified Contact Center Express Solution Reference Network Design, Release 6.0(1) Chapter 1 Cisco Unified Contact Center Express Overview and Packaging Unified ... not just Unified CCX, but also Cisco Unified IP IVR (Unified IP IVR) . (Note that Extended Services is no longer offered as part of Unified CM since Cisco CRS 3 .5 releases.) Unified IP IVR is ... and the Unified CCX servers should be less than 5 ms. 2- 18 Cisco Unified Contact Center Express Solution Reference Network Design, Release 6.0(1) Chapter 2 Cisco Unified Contact Center Express...
Ngày tải lên: 10/12/2013, 16:15
Cisco Unified Contact Center Enterprise doc
... renamed Cisco Unified Intelligent Contact Management Hosted (Unified ICMH). ■ Cisco IP Contact Center (IPCC) Enterprise Edition and Cisco IPCC Hosted Edition are renamed Cisco Unified Contact Center ... 170 Peripheral Gateway A 172 Logger B 179 Peripheral Gateway B 181 Administrative Workstation 182 Summary 183 Chapter 12 Unified CM and IVR 1 85 Cisco Unified Communications Manager 1 85 Cisco Unified ... Unified IP Interactive Voice Response 186 Cisco Unified Customer Voice Portal 186 Integration with UCCE 187 Unified Communications Manager 187 UCCE with IP IVR 188 UCCE with CVP 189 Cisco Unified...
Ngày tải lên: 06/03/2014, 15:20
Cisco and Microsoft Collaboration in Unified Communications
... Server 2007 (unified messaging only) Contact center Cisco Unified IP Contact Center (IPCC) Cisco Unified IP Contact Center Express – Mobility Cisco Unified Mobility Manager Cisco Unified CallConnector ... conferencing Cisco Unified MeetingPlace ® Cisco Unified MeetingPlace Express Microsoft Office Live Meeting Voice and unified messaging Cisco Unity ® Cisco Unity Connection Cisco Unity Express Microsoft ... Microsoft unified communications products. Table 1. Cisco and Microsoft Unified Communications Products Unified Communications Components Cisco Microsoft IP telephony Cisco Unified CallManager Cisco...
Ngày tải lên: 16/10/2013, 13:15
Tài liệu Cisco and Microsoft Collaboration in Unified Communications doc
... Server 2007 (unified messaging only) Contact center Cisco Unified IP Contact Center (IPCC) Cisco Unified IP Contact Center Express – Mobility Cisco Unified Mobility Manager Cisco Unified CallConnector ... conferencing Cisco Unified MeetingPlace ® Cisco Unified MeetingPlace Express Microsoft Office Live Meeting Voice and unified messaging Cisco Unity ® Cisco Unity Connection Cisco Unity Express Microsoft ... Microsoft unified communications products. Table 1. Cisco and Microsoft Unified Communications Products Unified Communications Components Cisco Microsoft IP telephony Cisco Unified CallManager Cisco...
Ngày tải lên: 10/12/2013, 17:15
Cisco press CCIE professional development advanced IP network design
... private IPv4 addresses defined by the IETF are • 10.0.0.0 through 10. 255 . 255 . 255 — a single Class A network • 172.16.0.0 through 172.31. 255 . 255 — 16 Class B networks • 192.1 68. 0.0 through 192.1 68. 255 . 255 — ... 10.0.0.0 0. 255 . 255 . 255 . Cisco routers don't assign the port on the inside global address randomly; the router assigns ports from a series of pools. The ranges are 1 51 1 51 2–1023 1024–4999 ... 172.16.1 .5/ 30, 172.16.1.9/30, 172.16.1.14/30 • Set B: 10.100.40.14/24, 10.100.34 .56 /24, 10.100 .59 .81 /24 • Set C: 172. 18. 10.10/23, 172.31.40 .8/ 24, 172.24 .8. 1/22, 172.30.200.1/24 • Set D: 192.1 68. 8.10/27,...
Ngày tải lên: 15/01/2014, 16:49
Tài liệu cisco migration_Cisco Data Center Infrastructure Design pptx
... CA 951 34-1706 USA http://www .cisco. com Tel: 4 08 52 6-4000 80 0 55 3-NETS (6 387 ) Fax: 4 08 52 6-4100 Cisco Data Center Infrastructure Design Guide 2.1 Release Notes OL-1 156 9-01 3 Cisco Data Center ... CCDP, CCIE, CCIP, CCNA, CCNP, CCSP, Cisco, the Cisco Certified Internetwork Expert logo, Cisco IOS, Cisco Press, Cisco Systems, Cisco Systems Capital, the Cisco Systems logo, Cisco Unity, Enterprise/Solver, ... Guide— – http://www .cisco. comv/application/pdf/en/us/guest/netsol/ns304/c649/ccmigration_09 186 a0 080 14edf3.pdf – http://www .cisco. com/en/US/netsol/ns 656 /networking_solutions_design_guidance09 186 a0 080 1 4edf3.html • Load Balancing Data Center Services Design Guide— – http://www .cisco. com/application/pdf/en/us/guest/netsol/ns377/c649/cdccont_0900aecd800eb9 5a.pdf – http://www .cisco. com/en/US/netsol/ns 656 /networking_solutions_design_guidance0900aecd800 eb95a.html •...
Ngày tải lên: 24/01/2014, 10:20
Tài liệu Integrating Microsoft Exchange Server 2007 in a Cisco Multisite Data Center docx
... 951 34-1706 USA http://www .cisco. com Tel: 4 08 52 6-4000 80 0 55 3-NETS (6 387 ) Fax: 4 08 52 7- 088 3 Integrating Microsoft Exchange Server 2007 in a Cisco Multisite Data Center Design April 2, 20 08 Customer ... Chain BU-3BU-1 BU -5 BU-6BU-4 One Arm VLAN 99 VLAN 6 VLAN 60 VLAN 5 VLAN 15VLAN 4 VLAN 55 VLAN 33 VLAN 22 VLAN 2 25 VLAN 3 42 Integrating Microsoft Exchange Server 2007 in a Cisco Multisite Data Center Design OL- 153 50-01 ... Server 2003 TCP /IP tuning, refer to: http://download.microsoft.com/download/2 /8/ 0/ 280 0a5 18- 7ac6-4aac-bd 85- 74d2c52e1ec6/tuning.doc Cluster Heartbeat Modifications Microsoft has made recommendations...
Ngày tải lên: 24/01/2014, 10:20
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