cisco unified contact center express and cisco unified ip ivr

Cisco Unified Contact Center Express Solution Reference Network Design

Cisco Unified Contact Center Express Solution Reference Network Design

... packages Unified IP IVR and Unified QM. Unified IP IVR and Unified QM are primarily used with Cisco Unified Contact Center Enterprise (Unified CCE) . Unlike Unified CCX, the Unified IP IVR and Unified ... 4.1 1 Cisco Unified Contact Center Express Overview and Packaging This chapter describes the basic architecture and capabilities of Cisco Unified Contact Center Express (Unified CCX) and explains ... 1-10 Cisco Unified Contact Center Express Solution Reference Network Design, Release 4.1 Chapter 1 Cisco Unified Contact Center Express Overview and Packaging Unified CCX Packaging • Wrap-up and...

Ngày tải lên: 26/10/2013, 23:15

93 483 0
Tài liệu Cisco Unified Contact Center Express Solution Reference Network Design docx

Tài liệu Cisco Unified Contact Center Express Solution Reference Network Design docx

... ICME Unified CCX Unified CCX site 142434 PIM PG core PG PG PG core PIM ACMI Unified CCX Unified CCX site Unified CCX Gateway PG IVR PG Unified CCX Gateway PG IP IVR IP IVR IP IVR 1-2 Cisco Unified ... used and therefore counts 1-13 Cisco Unified Contact Center Express Solution Reference Network Design, Release 6.0(1) Chapter 1 Cisco Unified Contact Center Express Overview and Packaging Cisco ... 6.0(1) 1 Cisco Unified Contact Center Express Overview and Packaging This chapter describes the basic architecture and capabilities of Cisco Unified Contact Center Express (Unified CCX) and explains...

Ngày tải lên: 10/12/2013, 16:15

104 543 0
Cisco Unified Contact Center Enterprise doc

Cisco Unified Contact Center Enterprise doc

... renamed Cisco Unified Intelligent Contact Management Hosted (Unified ICMH). ■ Cisco IP Contact Center (IPCC) Enterprise Edition and Cisco IPCC Hosted Edition are renamed Cisco Unified Contact Center ... migrate legacy ACD handsets across to IP endpoints. Cisco Unified IP IVR Cisco Unified IP IVR is a software-based IVR system that processes IP streams routed to it by the Unified CM and UCCE. These ... Center Enterprise (Unified CCE) and Cisco Unified Contact Center Hosted (Unified CCH), respectively. Cisco System IPCC is renamed Cisco Unified System Contact Center Enterprise (Unified SCCE). The...

Ngày tải lên: 06/03/2014, 15:20

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Tài liệu Cisco BPX 8600 Series Installation and Configuration pdf

Tài liệu Cisco BPX 8600 Series Installation and Configuration pdf

... URL: http://www .cisco. com/tac/caseopen If you have Internet access, it is recommended that you open P3 and P4 cases through the Cisco TAC Web Site. Cisco TAC Escalation Center The Cisco TAC Escalation Center ... operate, and maintain the SES PNNI Controller. Cisco SES PNNI Controller Software Command Reference, Release 1.1 DOC-7813541= Provides a description of the commands used to configure and operate ... Customers and partners can obtain documentation, troubleshooting tips, and sample configurations from online tools by using the Cisco Technical Assistance Center (TAC) Web Site. Cisco. com registered...

Ngày tải lên: 11/12/2013, 13:15

606 419 0
Tài liệu cisco migration_Cisco Data Center Infrastructure Design pptx

Tài liệu cisco migration_Cisco Data Center Infrastructure Design pptx

... CCDP, CCIE, CCIP, CCNA, CCNP, CCSP, Cisco, the Cisco Certified Internetwork Expert logo, Cisco IOS, Cisco Press, Cisco Systems, Cisco Systems Capital, the Cisco Systems logo, Cisco Unity, Enterprise/Solver, ... relationship between Cisco and any other company. (0612R) Cisco Data Center Infrastructure Design Guide 2.1 Release Notes © 2007 Cisco Systems, Inc. All rights reserved. iii Cisco Data Center ... the Cisco Logo, and the Cisco Square Bridge logo are trademarks of Cisco Systems, Inc.; Changing the Way We Work, Live, Play, and Learn is a service mark of Cisco Systems, Inc.; and Access Registrar,...

Ngày tải lên: 24/01/2014, 10:20

10 459 2
Tài liệu Integrating Microsoft Exchange Server 2007 in a Cisco Multisite Data Center docx

Tài liệu Integrating Microsoft Exchange Server 2007 in a Cisco Multisite Data Center docx

... to understand the network bandwidth and latency impact on CCR operation. Bandwidth is an important element to ensuring that CCR will perform seeding and log shipping properly, but bandwidth is ... Windows Server 2003 TCP /IP options and even the use of network optimizers such as the Cisco WAE are all proven ways to allow for timely seeding and shipping of logs and DB for CCR. Hewlett ... logs and database on the attached storage on both active and standby nodes. Log shipping is used to replicate logs created on the active node over to the standby node via a pull model (standby...

Ngày tải lên: 24/01/2014, 10:20

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Windows Server 2012 Unified Remote Access Planning and Deployment pdf

Windows Server 2012 Unified Remote Access Planning and Deployment pdf

... important. Multiple stacks Pretty much every operating system released in over a decade supports IPv6 and we refer to this as dual stack—both an IPv4 TCP /IP stack and IPv6 TCP /IP stack. You would ... and Server versions in later chapters. www.it-ebooks.info Understanding IPv6 and IPv4-IPv6 Interoperability At the beginning of this book, we promised that you wouldn't have to learn IPv6 ... content. Questions You can contact us at questions@packtpub.com if you are having a problem with any aspect of the book, and we will do our best to address it. www.it-ebooks.info Understanding IPv6 and IPv4-IPv6...

Ngày tải lên: 06/03/2014, 20:21

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Configuring IPSec Router−to−Router with NAT Overload and Cisco Secure VPN Client pps

Configuring IPSec Router−to−Router with NAT Overload and Cisco Secure VPN Client pps

... enable the aaa authentication commands. ! "Group local" specifies local user authentication. username pc1 password cisco1 23 username 3000clients password cisco1 23 aaa authentication login ... CCO (not tested) 1. Yêu cầu: - Một pool các Ip address để gán cho các VPN clients. - Một nhóm có tên "3000client" có preshare key là &apos ;cisco1 23" 2. Cấu hình: hostname HeadQuater ! ... Create the Phase 2 policy for actual data encryption. crypto ipsec transform-set myset esp-des esp-sha-hmac ! ! Create a dynamic map and ! apply the transform set that was created above. crypto...

Ngày tải lên: 25/07/2014, 08:20

2 340 0
Tài liệu cisco migrationn_Integrating Virtual Machines into the Cisco Data ppt

Tài liệu cisco migrationn_Integrating Virtual Machines into the Cisco Data ppt

... into the Cisco Data Center Architecture OL-12300-01 Integrating ESX Hosts into the Cisco Data Center Architecture • Scalable modular design The data center should be flexible, scalable, and provide ... the Cisco Data Center Architecture Overview The Cisco data center architecture provides scalability, availability, and network services to enterprise server farms. Figure 17 shows the Cisco ... Machines into the Cisco Data Center Architecture OL-12300-01 Integrating ESX Hosts into the Cisco Data Center Architecture the aggregated links. A single access switch design permits IP- based load...

Ngày tải lên: 24/01/2014, 10:20

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