... plans, and performance through the press Talk about sending a message about who matters and who doesn’t On top of that, employees had no place to go with ideas or questions There were forms for ... individuals and how each is likely to react toward the change. Who will gain or lose something Are there blocs of individuals likely to mobilize against or in support of the change effort? expertise ... effort? expertise range Not Leading Change, Leading Change not Harvard Business Review: When I arrived at Continental, it was a mean and lousy place to work .For years,different groups of employees...