Lecture management a pacific rim focus chapter 15 managing groups

... Australia Pty Ltd PowerPoint Foundations of work groups Formal groups: Group officially created by an organisation for a specific purpose • Command/functional • Task groups: – Permanent – Temporary ... 2003 McGraw-Hill Australia Pty Ltd PowerPoint 17 Task forces & teams Virtual teams require: • • • • • • Appropriate reward systems Continual training Clear team processes Strong technological support ... Performing Adjourning Adjourning © 2003 McGraw-Hill Australia Pty Ltd PowerPoint 15 Task forces & teams Task force: Temporary task group formed to recommend on a specific issue Team: Temporary or...

Lecture management a pacific rim focus chapter 17 managing organisations through change and conflict

... Lecture outline • • • • Managing change Managing resistance to change Managing conflict Relationship between conflict & change © 2003 McGraw-Hill Australia Pty Ltd PowerPoint Managing change ... McGraw-Hill Australia Pty Ltd PowerPoint 17 Lecture summary • Managing change – – Diagnosing need Change cycle • Managing resistance to change – – – Introducing change Resistance to change Managing ... resistance • Managing conflict – – Individual-organisational conflict Causes • Relationship between conflict & change © 2003 McGraw-Hill Australia Pty Ltd PowerPoint 18 Lecture summary • Managing conflict...

Lecture management a pacific rim focus chapter 4 social responsibility and ethics in management

... Ltd PowerPoint Organisational social responsibility Major perspectives: • Hand of management A view stating that corporations and their managers are expected to act in ways that protect and improve ... Monitoring social demands/expectations • • • • • Social forecasting Opinion surveys Social audits Issues management Social scanning © 2003 McGraw-Hill Australia Pty Ltd PowerPoint 12 Internal social ... Lecture outline • Organisational social responsibility • Organisational social responsiveness • Managing an ethical organisation © 2003 McGraw-Hill Australia Pty Ltd PowerPoint Organisational...

Lecture management a pacific rim focus chapter 5 managerial decision making

... Allrelevant relevantinformation information isisavailable available All Allrelevant relevantinformation informationisis understandable understandable All Allalternatives alternativesare areknown ... Steps in in decision- making decision- making Generate Generatealternative alternativesolutions solutions Evaluate Evaluatealternatives alternatives Evaluation Evaluation of of decision decision effectiveness ... effective decision making Complacency, defensive avoidance, panic Decision making bias, decision escalation • Group decision making Advantages-disadvantages, enhancing group performance • Creativity...

Lecture management a pacific rim focus chapter 6 establishing organisational goals and plans

... perspective strategic goals strategic plans • Middle managers Departmental perspective • 1st level managers Unit/individual perspective tactical goals operational goals tactical plans operational plans ... specific goals are set collaboratively for the organisation as a whole and every unit within it; the goals are then used as a basis for planning, managing organisational activities, and assessing and ... motivation • Levels of goals – Operational goals (base) – Tactical goals (mid) – Strategic goals (top) © 2003 McGraw-Hill Australia Pty Ltd PowerPoint Levels of goals • Top managers Organisational...

Lecture management a pacific rim focus chapter 1 the challenge of management

... Overview of management Management is the achievement of organisational goals by engaging in the four major functions of planning, organising, leading and controlling.’ © 2003 McGraw-Hill Australia ... Lecture outline • • • • • Overview of management What managers actually Managerial qualities Management job roles 21st century management © 2003 McGraw-Hill Australia Pty Ltd PowerPoint ... actual performance conforms to expected organisational standards and goals © 2003 McGraw-Hill Australia Pty Ltd PowerPoint Overview of management Achievement Achievementof oforganisational organisationalgoals...

Lecture management a pacific rim focus chapter 9 basic elements of organisational structure

... 2003 McGraw-Hill Australia Pty Ltd PowerPoint Nature of organisational structure Formal pattern of interactions and co-ordination designed by management to link the tasks of individuals and groups ... in achieving organisational goals © 2003 McGraw-Hill Australia Pty Ltd PowerPoint Nature of organisational structure Four elements: Assignment of tasks and responsibilities to individuals and ... source for many users • Lateral relations Direct contact, liaison roles, task forces, teams © 2003 McGraw-Hill Australia Pty Ltd PowerPoint 19 Lecture summary • The nature of organisational structure...

Lecture management a pacific rim focus chapter 2 pioneering ideas in management

... support managerial decision making and organisational effectiveness.’ © 20 03 McGraw-Hill Australia Pty Ltd PowerPoint 21 Quantitative management viewpoint • Management science ‘Approach aimed at increasing ... combining positive aspects of American and Japanese management into a modified approach aimed at increasing managerial effectiveness while remaining compatible with the norms and values of American ... making and effectiveness • Contemporary ideas Views of organisations as systems, importance of contingency factors & amalgamating Japanese & American management practices • Innovation & management...

Lecture management a pacific rim focus chapter 10 strategic organisation design

... structural alternatives CEO, CEO, Alpha Alpha Industries Industries Chief ChiefGeneral General Manager Manager Copier Copierproducts products Chief ChiefGeneral General Manager Manager Photographic ... specialised) area CEO Manager, Manufacturing Manager, Distribution Manager, Administration © 2003 McGraw-Hill Australia Pty Ltd PowerPoint Functional structure Advantages Disadvantages • In-depth expertise ... ChiefGeneral General Manager Manager Industrial Industrial Imaging Imagingproducts products Chief ChiefGeneral General Manager Manager Marine MarineElectronic Electronicproducts products © 2003 McGraw-Hill...

Lecture management a pacific rim focus chapter 7 strategic management

... to achieve long-term goals.’ © 2003 McGraw-Hill Australia Pty Ltd PowerPoint Concept of strategic management • Strategic management process • Importance of strategic management • Levels of strategy ... goal achievement, given available environmental and internal conditions.’ © 2003 McGraw-Hill Australia Pty Ltd PowerPoint Concept of strategic management Strategic management process: • Strategy ... McGraw-Hill Australia Pty Ltd PowerPoint Concept of strategic management Strategic management process: ‘Process through which managers formulate and implement strategies geared to optimising strategic...

Lecture management a pacific rim focus chapter 11 human resource management

... McGraw-Hill Australia Pty Ltd PowerPoint 20 Maintaining the relationship Performance Performance appraisal appraisal o 360 360o feedback feedback — — non-hierarchical non-hierarchical method method ... cost Attracting Attractingsuitably suitably qualified qualified&& skilled skilledapplicants applicants © 2003 McGraw-Hill Australia Pty Ltd PowerPoint 13 Establishing the employment relationship ... McGraw-Hill Australia Pty Ltd PowerPoint The HRM framework HRM functions Identifying HR needs Attracting human resources Maintaining human resources Terminating the relationship © 2003 McGraw-Hill...

Lecture management a pacific rim focus chapter 8 fostering an innovative organisation

... 17 Organisational change components Major organisational changes often require concomitant changes to organisational culture ‘Organisational culture can be defined as a system of shared values, ... innovationtotoorganisation’s organisation stime time advantages advantages 4)4)Innovation Innovationneeds needstotorely relyon oncapabilities capabilities accessible accessibletotothe theorganisation, ... Organisational change components • • • • • Structural Technological Human resource Cultural Component inter-relationship © 2003 McGraw-Hill Australia Pty Ltd PowerPoint 14 Organisational change...

Lecture management a pacific rim focus chapter 14 managerial communication

... LECTURE OUTLINE • • • • Nature of managerial communication Individual communication & Interpersonal processes Group communication Organisational communication channels © 2003 McGraw-Hill Australia ... Examples: Examples:Germany, Germany,NZ, NZ, Australia Australia © 2003 McGraw-Hill Australia Pty Ltd PowerPoint 10 Individual communication Interpersonal processes Communication skills: Active Activelistening: ... which managers and other organisation members can send and receive information • Vertical communication • Horizontal communication • Informal communication © 2003 McGraw-Hill Australia Pty Ltd...

Lecture management a pacific rim focus chapter 12 motivation

... theory: encourage encouragedesired desired behaviour, behaviour,be beclear clear on onwhat whatisisdesired desired Use Usevariable variableinterval interval &&variable variableratio ratio reinforcement ... extinction rapid rapidififreinforcement reinforcement late, late,ororstops stops Variable Variableinterval: interval: given givenon onvariable variableoror random randomtime timebasis basis High, steady ... Lecture summary • Nature of motivation – Motivational process – Motivation & performance • Needs theories – – – – Hierarchy of needs Two-factor ERG Acquired needs © 2003 McGraw-Hill Australia...

Lecture management a pacific rim focus chapter 13 leadership

... Entrepreneurial Transformational Transformational Collectivity Collectivity Transactional Transactional Formalisation Formalisation&& control control Transactional Transactional Elaboration Elaborationof ... levelgoals goals Seek Seekperformance performancebeyond beyondexpectations expectations Key Key characteristics characteristics of of transformational transformational leaders leaders Have Havecharisma ... McGraw-Hill Australia Pty Ltd PowerPoint Leadership traits Distinctive internal qualities or characteristics of an individual, such as physical and personality characteristics, skills, abilities and...

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