Principles to build customer loyalty in Vietnam card industry

... become an integral part of the understanding what the market(s) is/are seeking Peak organisations in the tourism industry recognise the need to encourage both new and repeat business The latter ... certain aspects of individual parks What is most interesting, however, is the fact that the respondents demonstrated how much their experiences in these parks affected the...

Ngày tải lên: 18/01/2014, 15:20

... Implication of research 78 5.2 Conclusion 78 Mai Thi Thu Phuong E0600101 THE IMPACTS OF INCORPORATING TOTAL QUALITY MANAGEMENT (TQM) PRINCIPLES TOWARDS THE COST EFFECTIVENESS ... Therefore, in this thesis, indirect influences of TQM will be clarified with the supporting of ABC costing method The same as World Class Manufacturing, costing methods includ...

Ngày tải lên: 13/03/2014, 14:20

... and  sedimentary cycles in the sea bottom    Fig. 11. Weathering spotted clay in Late Pleistocene  sediment in SW of Eastern Sea.   6. Quaternary shorelines in bottom of continental  shelf of Vietnam ... sedimentary cycles corresponding to 5 cycles of  sea level change in Red River Delta, Cuu Long  River  Delta,  and  Central  plain.  In Central  littoral  plain,  the  relationship  betwe...

Ngày tải lên: 22/03/2014, 12:20

... is a complex, aggregated concept that cannot be defined nor measured by any single variable From marketing literature, several antecedents of loyalty have been revealed Among the determinants of ... recruit new banking business and retain the most valuable -banking businesses Results of this research and data analysis have the potential to expand the utilization of...

Ngày tải lên: 03/06/2014, 00:48

... examined the effect of the Global Health Fellows Program on Pfizer' s reputation and corporate activities (findings presented elsewhere) [21] This article presents the findings related solely to the ... the Fellow was attempting to improve For many Fellowships, we visited the work site and in some cases reviewed the systems changes resulting from the Fellow's recom...

Ngày tải lên: 18/06/2014, 17:20

... analyze factors affecting customer loyalty in the mobile communications market in Hanoi, dissertation uses the experimental model of customer loyalty in the mobile communications market in Ho Chi Minh ... effectiveness of the factors affecting the customers loyalty in the mobile information services in the long term To accurately evaluate the factors...

Ngày tải lên: 23/08/2014, 02:02

... (Figure.3.3) that helps in identifying the relationship between cleaning service quality measures, customer satisfaction and customer loyalty in industry cleaning service In testing the proposed model, ... by proving enhanced quality service The aim of this study is to examine the relationship between service quality, customer satisfaction...

Ngày tải lên: 03/10/2014, 11:44

... international call, international roaming, national roaming, call forwarding, call restriction, call holding, call waiting, voice mail, fax data, calling line identification, calling line identification ... transaction points are also the supporting point of Vinaphone Besides the official transaction office, Vinaphone has thousand of retailers which is developed by each provincial VNP...

Ngày tải lên: 25/11/2014, 00:33

... about current customer loyalty in Vietnam card industry Brief findings are presented by the end of the section  Chapter 4: Recommendations to Build Customer Loyalty in Vietnam Card Industry Based ... the literature in chapter and the fact of customer loyalty in Vietnam card industry, chapter gives instructions toward Vietnam card companies to cr...

Ngày tải lên: 17/03/2015, 13:26

... vietnam national university, HANOI school of business Nguyen Tran Thi Anh POLITICAL MARKETING- CONTEMPORARY REVIEW SOME RECOMMENDATIONS FOR Candidate in THE RUN-UP TO NATIONAL ASSEMBLY ELECTION ... National Assembly In election, there also have some identified changing Some electoral campaign was launched, in someway, in the run-up to the...

Ngày tải lên: 26/03/2015, 08:59

... Chapter Table 1. 1 The analysis of ASHE, PAC of the Ancient Quarter 33 Table 1. 2 Statistical data and characteristics of the Ancient Quarter 37 Table 1. 3 Environments of the Ancient Quarter in the ... and case studies a Statement of problems- Hanoi Ancient Quarter The Ancient Quarter, a downtown area with nearly a thousand years of history, is loc...

Ngày tải lên: 14/09/2015, 08:39

... Ngo M inh Hung (20 05), Re-planning structure and Socializing conservation of Hanoi Ancient Quarter towards Sustainable Urban Development in Vietnam 6th APRU, Oregon, USA 22 8 - Appendix B - FIELD ... idea/ business Others Detached/ Attached objects a Is there any architectural objects as an integral part of the Quarter d If there is lacking architectural objects appropriat...

Ngày tải lên: 14/09/2015, 08:39

... DETERMINANTS OF CUSTOMER LOYALTY IN RETAIL BANKING A case study of BIDV’s branches and transaction offices in Lam Dong Province In Partial Fulfillment of the Requirements of the Degree of MASTER ... individual customers in retail banking of eight branches and transaction offices of BIDV in Lam Dong Province The in- depth...

Ngày tải lên: 22/10/2015, 13:31

... DETERMINING FACTORS AFFECT CUSTOMER LOYALTY IN BUSINESS- TO -BUSINESS CONTEXT OF VIETNAMESE INFORMATION TECHNOLOGY COMPANIES IN HO CHI MINH CITY In Partial Fulfillment of the Requirements of ... 1: INTRODUCTION The first aim of this dissertation is to determine factors affect customer loyalty towards information technology (IT) busine...

Ngày tải lên: 22/10/2015, 13:31