English for Tourism and Hospitality 1
... Elementary English for Tourism and Hospitality LESSON 1 – Taking a reservation over the phone STUDY NOTES Characters Leo: ... the time of day and then your name. For example: Plaza Hotel, good morning. Leo speaking. b) Say the time of day first, the name of the business and then your name. For example: Good ... Guest Jack: Guest The story Leo...
Ngày tải lên: 05/11/2012, 09:52
English for Tourism and Hospitality 2
... saying that again please? C: 0003 0078 22 78 3308 3. A: 5 526 4671 98 02 88 92 B: I’m sorry, I didn’t hear you. Was that double eight five two? A: No, 88 92 4. The Chant Practise saying ... - Asking for Clarification Read the following short dialogues out loud. 1. A: 8869 6719 9908 6683 B: Could you repeat that please? A: 8869 6719 9908 6683 2. A: 0003 0078 22...
Ngày tải lên: 05/11/2012, 09:52
English for Tourism and Hospitality 3
... I can do. Answers: 2. 1) at 2) on 3) in 4) at 5) in 6) on 3. 1) Would you like someone to help you with your suitcases? 2) Is there anything else I can do? 3) Do you need any help? ... put you ____ rooms six-eleven and six-twelve. 6. The lifts are down the corridor and ____ your right. 3. Jumbled sentences - Offering help. Rewrite the sentences with the words in the ......
Ngày tải lên: 05/11/2012, 09:52
English for Tourism and Hospitality 4
... 1) There’s (some) tea and coffee in the cupboard 2) There are ten guests in the lobby. 3) There’s a car park at the rear of the hotel. 3. 1) b 2) d 3) e 4) f 5) a 6) c 4. The Chant Practise ... Practise saying this chant out loud. Is there a kettle? And are there cups? Are there cups for tea? Yes, there’s a kettle And there are cups Is that OK? OK! ... c. Just a mi...
Ngày tải lên: 05/11/2012, 09:52
English for Tourism and Hospitality 5
... restaurant close to here And may I suggest, May I suggest You try a local beer? Example answers: 2. 1) Yes it will. 2) Yes there is. 3) Yes we do. 4) Yes we have. 5) Yes we can. 3. 1a) like ... ______________. 4. Have you got any rooms available on the 3 rd floor? Yes ______________. 5. Can I have the bill please? Yes ______________. 3. Vocabulary Without referring to...
Ngày tải lên: 05/11/2012, 09:52
English for Tourism and Hospitality 6
... Fry c with our guests. 4. The Steamed Vegetables are enough for d rather hot. 5 The Beef in Black Bean Sauce is e has mushrooms, tofu and garlic. 3. Language Practice – writing sentences ... EXERCISES 1. Key vocabulary Look up the meaning and pronunciation of these words in your dictionary. appetisers boiled coconut chicken chillies ... interesting _________________...
Ngày tải lên: 05/11/2012, 09:52
English for Tourism and Hospitality 7
... Elementary English for Tourism and Hospitality LESSON 7 – In the Restaurant STUDY NOTES Characters Mona: Guest Jack: Guest Jean: Waitress The story Mona and Jack are dining ... the phone in my room? It’s not working. A: I’m sorry. I’ll go and fix it now. A: Is everything alright? B: There’s no tea and coffee in my room. A: I apologise. I’ll get...
Ngày tải lên: 05/11/2012, 09:52
English for Tourism and Hospitality 8
... Elementary English for Tourism and Hospitality LESSON 8 – In the Restaurant STUDY NOTES Characters Mona: Guest Jack: Guest Jean: Waitress The story Mona and Jack are dining ... have just finished their meals and Jean gives them the bill. Mona queries an amount on the bill then pays for their meals. Pronunciation Below are some models for ‘W...
Ngày tải lên: 05/11/2012, 09:52
English for Tourism and Hospitality 9
... EXERCISES 1. Key vocabulary Look up the meaning and pronunciation of these words in your dictionary. cab cross find left major mall outside
Ngày tải lên: 05/11/2012, 09:52
English for Tourism and Hospitality 10
... Elementary English for Tourism and Hospitality LESSON 10 – Giving Directions STUDY NOTES Characters Leo: Receptionist Mona: Guest Jack: Guest Joe: Taxi driver The story Mona and ... personal questions. For example, questions about age, marital status, income and family may be too personal for some Australians. Below are some model questions that ar...
Ngày tải lên: 05/11/2012, 09:52
English for Tourism and Hospitality 11
... (formal) bathers (informal) cossie (informal) jeans pyjamas (formal) p j’s (informal) jim jams (informal) shorts sunglasses (formal) sunnies (informal) shades (informal) ... Elementary English for Tourism and Hospitality LESSON 11 – Shopping STUDY NOTES Characters Mona: Guest Mai: Shop Assistant The story Mona is shopping for a s...
Ngày tải lên: 05/11/2012, 09:52
English for Tourism and Hospitality 12
... EXERCISES 1. Key vocabulary Look up the meaning and pronunciation of these words in your dictionary. better box cashier credit (card) feel ... checked your answers, say the dialogues with a friend. 1 A: That’s $150. How will you be paying for that? B: _____________, thank you. A: Of course. Would you like a ___________? B: Yes please.
Ngày tải lên: 05/11/2012, 09:52
English for Tourism and Hospitality 13
... Elementary English for Tourism and Hospitality LESSON 13 – The Tour Guide STUDY NOTES Characters Leo: Receptionist Mona: Guest Jack: Guest The story Mona and Jack want to ... with time. Look at the examples below and check their meaning in your dictionary. Present and future Past Today Yesterday Tomorrow The day before yesterday In a coup...
Ngày tải lên: 05/11/2012, 09:52
English for Tourism and Hospitality 14
... meaning and pronunciation of these words in your dictionary. allow assure brochures different explain follow management qualification spare tourism uniform wear 2. Vocabulary - Hospitality ... helps with enquiries and takes bookings. 2. A waiter b. takes guests on a tour and provides them with information. 3. A receptionist c. provides advice about holidays and t...
Ngày tải lên: 05/11/2012, 09:52
ENGLISH FOR TOURISM pps
... other will be the waiter/waitress taking down the orders. English for Tourism page 43 English for Tourism page 46 English for Tourism page 40 SECTION 3 DO YOU REMEMBER? 1. What ... have for a vacation. Ask for information about the tour you like and book it. English for Tourism page 7 Section 3 DO YOU REMEMBER? 1. What are some famous plac...
Ngày tải lên: 11/07/2014, 08:21