Hotel front office management

... INTRODUCTION TO HOTEL MANAGEMENT Figure 1-2. Hotel industry overview. I. Types of hotel properties a. Hotels b. Motels c. All-suites d. Limited-service hotels e. Extended-stay hotels II. Market ... 1 Introduction to Hotel Management CHAPTER FOCUS POINTS • Historical overview of the hotel industry • Hotel classification system • Trends that foster growth and employment in the...

Ngày tải lên: 16/02/2014, 07:20

... the Front Office in Marketing and Sales 373 Planning a Point-of-sale Front Office 375 Theories of Motivation 380 Applying Motivation Theories 381 Training Programs for a Point-of-sale Front Office ... of Hotel Front Office Management continues to encourage students to take an active part in apply- ing these concepts to the exciting world of hotel operations. To the Stude...

Ngày tải lên: 08/05/2014, 11:28

... the office management function. We discuss the typical support services provided, facility management best prac- tices, and the hiring of office managers. What Is Office Management? Office management ... areas Office Management 529 Information on Microsoft’s SharePoint document management and collaboration tool is available from http://www.microsoft.com/sharepoint. Offic...

Ngày tải lên: 14/12/2013, 21:15

... ñồ tổ chức bộ phận Lễ Tân trong bộ phận Front Office ix. Hình 2.1 Ballroom 1,2,3 x. Hình 2.2 Swimming Pool xi. Hình 2.3 Wine Bar xii. Hình 2.4 Quầy Front Desk tại Lobby xiii. Hình 2.5 Quầy ... phận Back Office ñược thiết kế bên trong sau lưng khu vực quầy Lễ tân ñể có thể giám sát, hỗ trợ khi cần thiết. ðây cũng là nơi ñặt phòng làm việc của FO Manager và Phó tổng phụ trách...

Ngày tải lên: 17/02/2014, 22:04

... safety 3.4.1.3 Front office department: The front office department is central to hotel s various functional and supportive components. Front office and its staff are the central focus of the hotel s ... joint-ventured hotels, the others are state-owned. Hanoi hotel, Amara hotel and Rex hotel refused to provide information because of disclosure information. Kimlien hotel...

Ngày tải lên: 13/04/2013, 10:31

... required to do so. [Reference B] CEO Chief Executive Officer CIO Chief Information Officer e.g. for example PMO Project Management Office PMO CHARTER 26 PUT YOUR LOGO HERE <YOUR ... resources and involves more than $50k in expenditures. PM Project Management PMO Project Management Office PMP Project Management Professional R&D Research and Development SMART...

Ngày tải lên: 18/02/2014, 11:20

... Markets: Commercial Hotels, Airport Hotels ,Suite Hotels, Extended Stay Hotels, Residential Hotels ,Resort Hotels ,Bed and Breakfast Hotels ,Time-Share and Condominium Hotels ,Casino Hotels ,Conference ... Baird. 6) Front office Operation Management- S.K Bhatnagar, Publisher: Frank Brothers 7) Managing Front Office Operations By Kasavana & Brooks 8) Principles of Hotel Fr...

Ngày tải lên: 22/02/2014, 09:20

... challenging career as a hotel or restaurant manager. x Introduction HOTEL/ RESTAURANT MANAGEMENT CAREER STARTER

Ngày tải lên: 25/02/2014, 04:20

... ,7! !!Q4?O!- . / . 0 * 1 * /,!&E./! Project Management Office (PMO) Project Management Guide (PMG) ! "! ! Contents' I.! Overview of Project Management# #######################################################################################################$ ... ,!1./.0*'!13?,!C('O!+E(?*E>!C4,G!,G*!:'()*+,!(C/*'!,(! */?3'*!,G.,!.5*a3.,*!&ap...

Ngày tải lên: 07/03/2014, 02:20

... FRIENDLY AND FLEXIBLE FRONT- END FOR DATA MANAGEMENT SYSTEMS Marjorie Templeton System Development Corporation, Santa Monica, CA. EUFID is a natural language frontend for data management systems. ... data management system. Since all dace mamags- menC syscemn deal with dace iCmma organized into groups chac are related through links, ic is possible co have a co~n cable format f...

Ngày tải lên: 08/03/2014, 18:20