Software Process Improvement Journey: IBM Australia Application Management Services ppt

... part of the AMS Australia process improvement program. viii CMU/SEI-2005-TR-002 CMU/SEI-2005-TR-002 ix Abstract IBM Global Services Application Management Services (AMS) Australia provides ... address specific gaps in relation to the desired end state. Software Process Improvement Journey: IBM Australia Application Management Services Robyn Nichols Colin Connaughton March 2005 ... Manager, AMS Australia In July 1997, IBM Australia began providing application management services to a major client with 17 locations up to 1,500 kilometers apart and with over 370 applications...

Dollars and Sense- A Process Improvement Approach to Logistics Financial Management pptx

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Tài liệu Chapter 1_Project management process improvement docx

... improvement initiativesSelect process for improvement Prioritize process improvement needsDetermine process maturity goalsAssess process maturity levelsFigure 1.2 The process improvement life cycle.with ... Project Management Process Improvement values around the process maturity. The smaller the variance of that distribu-tion, the more aligned are the practice and process maturity.1.1.4.3 Process ... Sons, Inc., 1997.18 Project Management Process Improvement 1Introduction to the Process Improvement Life CycleDesigning, documenting, and implementing a project management methodol-ogy is...

Tài liệu Chapter 2_Project management process improvement docx

... the process. •Lessons learned and best practices are used for schedule control process improvement. 2.3.4 Project Cost Management Project cost management consists of four project management processes:resource ... acontinuous improvement program for project management processes.2.1.1 PurposeThe purpose of the CMM®is to provide organizations with a guide for estab-lishing process improvement programs for software ... applies to this process see pages 178–179 in the Appendix.Scope Change Control—Level 1 Characteristics•There is no documented scope change control process. 36 Project Management Process Improvement •Changes...

Tài liệu Chapter 3_Project management process improvement pptx

... documented process (level 2) and having all project teams using the process (level 3). Level 3 definesproject management process practice (PP) level maturity. Level 2 defines project management process ... 0Contract close-out 0 0 1 0 0Figure 3.11(a) The process maturity matrix.90 Project Management Process Improvement CSF6 CSF7 CSF8 CSF9 CS10 Ci.MLPi process PM0 0 1 1 1 7 3 Project plan dev.0 ... one would expect to see these processes move from left toright in an updated zone map. Once some of those improvements are in place, a88 Project Management Process Improvement Assessing and Reporting...

Tài liệu Chapter 4_Project management process improvement doc

... improvement initiative is processed through the model and theirscores are used to rank the initiatives—the higher the score, the higher the rank.110 Project Management Process Improvement Improvementopportunity ... from the management team in the PSO to assess compliance with standard practices andprocesses. One should represent and speak for the client or customer. The106 Project Management Process Improvement remaining ... Project Improvement Opportunities 111Reference[1] Wysocki, R. K., and R. McGary, Effective Project Management, 3rd Edition, New York:John Wiley & Sons, 2003.112 Project Management Process Improvement 4Metrics...

Tài liệu Chapter 5_Project management process improvement docx

... the discussion of the posted114 Project Management Process Improvement 7654321Brainstormingproblems andimprovementsCelebrateimprovementsSelect improvement opportunityAnalyzecausesBrainstormsolutionsPrioritize ... prioritize processes for improvement initiatives:1. By knowledge area;2. By groups of dependent processes;3. By individual processes.Reference[1] Wysocki, R. K., and R. McGary, Effective Project Management, ... monitoring and control RiskP22 Staff acquisition HR124 Project Management Process Improvement Table 5.1 (continued) Process Number Process Name Knowledge AreaP17 Cost control CostP32 Risk response...

Tài liệu Chapter 6_Project management process improvement docx

... Resources can be diverted to other improvement projects in the128 Project Management Process Improvement Process AK.A. Process C Process BProjectA1ProjectB1ProjectC1ProjectC2ProjectA2ProjectA3Figure ... undertaken.138 Project Management Process Improvement 6.9 Points to RememberThe following is a list of important points to remember from this chapter:•An improvement program is a collection of improvement ... knowledge area or to a process within a knowledge area. At theproject level the performance metric should refer to a process within a knowl-edge area.136 Project Management Process Improvement 6.6.1.1...

Tài liệu Chapter 7_Project management process improvement ppt

... scope management, HR management, time management, and cost management. We will discuss whatactually happened in each knowledge area one at a time. In actual practice manyof the process improvement ... control process. They hoped that that would expose some weak-nesses in the current process and suggest ways to remedy all four of the identi-fied causes.154 Project Management Process Improvement Problem: ... training.7.3.2 HR Management ProcessesHR management consists of three processes: organizational planning, staffacquisition, and team development. The survey data from these three processesis shown...

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