when explaining their behavior

When the Discussion Gets Stalled or Heated

When the Discussion Gets Stalled or Heated

... Approaches  Fast­Slow Approach • Negotiation parties rush to reach an agreement, may have  ignored important constituencies and then the agreement  faces extreme difficulties in the implementation phase  Slow­Fast Approach • Negotiations are conducted slowly to ensure that the final  agreement is responsive to major constituents providing  greater speed in implementation  Slow­Slow Approach • Time is taken to consider, select and apply solutions PURRR Procedure  Pause when formulating  judgment   Understand what was meant by  actions or words  Reflect on information and ask  for additional information  Reinterpret by applying an  alternate explanation  Redirect conversation toward  goals ... Impasse  Take a break to develop strategies  Define cost consequences if agreement is not reached  Reconsider outcomes to be accomplished  Lower your dependence on them and increase their dependence on you  Break problem into smaller parts  If impasse is on substance, focus on process – how to proceed  from here  If impasse is on process, try the shared text approach  Keep power in your pocket (e.g. attorney, credible reference)  Keep the door open ... Deception  Lying  Creating impression others will think poorly of them in order to  gain compliance  Threatening someone with power you don’t possess  Switching sides on an issue to create confusion  Suggesting you will provide something of value you don’t  intend to deliver  Offering false flattery  Intimidating other side with false claims  Making intentional misrepresentations  Pretending to be angry, insulted or annoyed to induce  cooperation When the Discussion Gets Stalled or Heated Chapter 9 Responding to Conflict  Maintain even disposition  Ask clarification questions  Delay with process not contention  Seek advancement on less contentious issues and return to  others later  Reposition or frame in positive, mutual­gain terms  Frame differences as natural   Find common ground through value linking  Emphasize what has been accomplished  Encapsulate conflict issues  Avoid petty issues  Meet halfway ...

Ngày tải lên: 22/08/2012, 22:07

15 622 0
SECTION 10: FOUNDATIONS TABLE OF CONTENTS [TO BE FURNISHED WHEN SECTION IS FINALIZED]

SECTION 10: FOUNDATIONS TABLE OF CONTENTS [TO BE FURNISHED WHEN SECTION IS FINALIZED]

... statistical reliability, shall be considered when selecting procedures for calculating resistance other than that specified herein. Other methods, especially when locally recognized and considered ... determine the strength, deformation, and permeability characteristics of soils and/or rocks and their suitability for the foundation proposed. Borings may need to be plugged due to requirements ... the purpose of obtaining subsurface information, geophysical methods are relatively inexpensive when considering cost relative to the large areas over which information can be obtained. Some of...

Ngày tải lên: 06/09/2012, 15:57

148 716 0
Attackers and Their Attacks

Attackers and Their Attacks

... • Make it seem that two computers are communicating with each other, when actually they are sending and receiving data with a computer between them • Can be active ... intercepted and altered before being sent on Man-in-the-Middle Attacks Chapter 2: Attackers and Their Attacks Security+ Guide to Network Security Fundamentals Second Edition • Three goals of ... panic • Cyberterrorists’ motivation may be defined as ideology, or attacking for the sake of their principles or beliefs • One of the targets highest on the list of cyberterrorists is the...

Ngày tải lên: 17/09/2012, 10:43

46 444 0
Cambridge.University.Press.Bioarchaeology.Interpreting.Behavior.from.the.Human.Skeleton.Feb.1999.pdf

Cambridge.University.Press.Bioarchaeology.Interpreting.Behavior.from.the.Human.Skeleton.Feb.1999.pdf

... Balkans would also have been refuges for humans during glaciations but their greater continentality and reduced surface area when compared to Iberia would have made them less important. The Mediterranean Sea ... in the range of each species in response to their particular requirements (FAUNMAP, 1996). The similarity of requirements of a number of species, or their inter- dependence, would produce patterns ... herbivores Although humans are omnivorous animals, and are likely to have been through- out their evolutionary history, their relationship with herbivorous mammals would have been a major factor that permitted...

Ngày tải lên: 21/09/2012, 10:46

268 914 3
When Bad Grammar Happens to Good People

When Bad Grammar Happens to Good People

... 3. Practice out loud when working through a unit. This will help train your ear to hear what is cor- rect and to get ... Each chapter is divided into manageable sections, and each section ends with a test. Take a test when you think you’ve got a handle on a section’s er- rors. The test’s key will let you know whether you’ve ... you know. To make your new knowledge a new habit, look for examples of the things you’ve learned when you’re reading the paper, watching TV, or listening to a conversa- tion at work. 6. Test yourself...

Ngày tải lên: 05/10/2012, 10:00

256 565 1
Báo cáo y học: " Predictors of hepatic steatosis in HBeAg-negative chronic hepatitis B patients and their diagnostic values in hepatic fibrosis"

Báo cáo y học: " Predictors of hepatic steatosis in HBeAg-negative chronic hepatitis B patients and their diagnostic values in hepatic fibrosis"

... predictors of clinical and pathological characteristics in these patients with steatosis and their diagnostic values in hepatic fibrosis. Patients and methods Patients A total of 204 HBeAg-negative ... patients were excluded from hepatic steatosis (79 men and 19 women, mean age 39.4±9.81 years). Their diagnoses were finally confirmed by clinical presentations and pathological features. The ... categor- ical variables. A binary logistic regression model was used to determine predictors and their odds ratios for hepatic steastosis among HBeAg-negative CHB pa- tients. To screen the predictors...

Ngày tải lên: 25/10/2012, 11:48

6 606 0
TEN THINGS THEY NEVER TELL YOU WHEN YOU START WORK

TEN THINGS THEY NEVER TELL YOU WHEN YOU START WORK

... principal pillars of their power base. We are in the information age. Companies that collect and rapidly exploit information have a distinct competitive advantage over their rivals. It's ... need the company to pour their scorn out onto. They will walk considerable distance to have a good old moan with someone who will sit and listen. Just watch them do it! Their self-esteem is so ... to relax with, it's nearly time to retire. Pah! You want the cash NOW, just when you need it most - when you want to build a home, raise a family, do stuff, take activity holidays, drive...

Ngày tải lên: 06/11/2012, 15:51

22 370 0
The 11th form non-english majors’ level of satisfaction with their reading comprehension lessons at phan boi chau specialized upper secondary school, nghe an

The 11th form non-english majors’ level of satisfaction with their reading comprehension lessons at phan boi chau specialized upper secondary school, nghe an

... two groups that we chose in this study were arranged in accordance with their level of English based on the results of their placement test. To sum up, we tried to select two compatible groups ... three words or multi-word idioms” (1996, p.60). Pyles and Algeo also give their idea about vocabulary. They said when most of us think about language we think first about words. It is true ... strategies “allow learners to use the language despite their often large gaps in knowledge” (p.37), metacognitive strategies “allow learners to control their own cognition - that is, to coordinate the...

Ngày tải lên: 07/11/2012, 14:54

46 841 3
Organizational Behavior

Organizational Behavior

... occurs when individuals express positive feelings upon en- countering others who ex- hibit values similar to their own. Section One greet their secretaries with a kiss, and that is expected behavior. ... Organizational Behavior Today 3 Learning About Organizational Behavior 5 Organizations as Work Settings 7 Organizational Behavior and Management 9 Ethics and Organizational Behavior 12 Workforce ... body of knowledge we call “organizational behavior offers many insights of great value. WHAT IS ORGANIZATIONAL BEHAVIOR? Formally defined, organizational behavior OB for short—is the study of...

Ngày tải lên: 09/11/2012, 10:13

371 574 1
A new approach to semantic and syntactic functions of English adjectives – A contrastive analysis with their Vietnamese equivalents

A new approach to semantic and syntactic functions of English adjectives – A contrastive analysis with their Vietnamese equivalents

... example: Enthusiastic, they make good students. ~ When they feel enthusiastic, they make good students. When ripe, these apples are sweet. ~ When these apples are ripe, they are sweet. Whether ... English adjectives with their definitions right at the beginning as well as semantic and syntactic functions of adjs. The writer discusses their classification according to their usage then considers ... adjective as linguists differ in their opinions and scopes of the study. According to Nguyễn Hữu Quỳnh (Ngữ pháp Tiếng Việt, 145) a work is considered as an adjective when it describes characteristics,...

Ngày tải lên: 10/04/2013, 14:46

44 1,8K 9
DEVELOPING, USING AND ANALYZING THE RESULTS OF INTERVIEWS TO DETERMINE THE FEELINGS OF FOREIGN TOURISTS ON THEIR VISIT TO VIET NAM

DEVELOPING, USING AND ANALYZING THE RESULTS OF INTERVIEWS TO DETERMINE THE FEELINGS OF FOREIGN TOURISTS ON THEIR VISIT TO VIET NAM

... age occupy only 9%. It shows us that at this time, when the young and middle age people go to travel, they stay at home to keep the house for their children, or travel not much. This kind of tourist ... USING AND ANALYZING THE RESULTS OF INTERVIEWS TO DETERMINE THE FEELINGS OF FOREIGN TOURISTS ON THEIR VISIT TO VIET NAM Students : NGUYEN THI HONG NAM NGUYEN THI THU HIEN Class : BK13 Group : ... bother anymore. Because they have only come to Hanoi for one day and Hanoi was the first places in their visit. Moreover, some of tourists are come from French, so, we got many difficulties in communicating...

Ngày tải lên: 25/04/2013, 15:42

31 1,2K 0
when or if

when or if

... accept it. When or if? We use when for things that are certain to happen in the future: • I'll buy you a pair of gloves when I go shopping this afternoon. I'll give you a ring when I get ... whether we use when or if depends upon the certainty of things happening. However, when and if are interchangeable when we are talking about general conditions that always apply when if means ... the same as whenever. Compare the following: • I keep the air-conditioning on at night if the temperature goes above 30 degrees. • I keep the air-conditioning on at night whenever / when the temperature...

Ngày tải lên: 18/06/2013, 01:26

5 465 0
when of if (4u)

when of if (4u)

Ngày tải lên: 18/06/2013, 01:26

5 443 0

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