eponyms proper names in medical anatomy and physiology
Lecture Medical assisting: Administrative and clinical procedures with anatomy and physiology (4e) – Chapter 1
... Clinical Examples • Entry level – Assist the doctor during examination – Asepsis and infection control – Give medications and explain treatments to patients • Advanced – Initiate IVs and administer ... will vary from administrative to laboratory duties Professional training includes formal training in a variety of educational settings Personal characteristics include flexibility and good communication ... standards List two advantages of multiskill training ANSWER: Multiskill training reduces health care costs and expands your career opportunities Great! © 2011 T he McGraw -Hill Com panie s, Inc...
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Lecture Medical assisting: Administrative and clinical procedures with anatomy and physiology (4e) – Chapter 2
... Sports Medicine Subspecialty of medicine dealing with treatment and preventative care of athletes Surgeon Uses hands and instruments to diagnose, correct, and treat injuries, diseases, and deformities ... panies, Inc A ll rights reserv e d 2-20 Allied Health Professionals (cont.) Discipline Function Medical Billing Extraction and coding of medical information from patient records and Coding ... in hospitals, physician offices, or public health institutions Duties include: Overseeing quality control Preparing and administering radioactive drugs Operating radiation detection instruments...
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Lecture Medical assisting: Administrative and clinical procedures with anatomy and physiology (4e) – Chapter 3
... confidentiality – Practicing within the scope of training and capabilities – Preparing and maintaining medical records – Documenting accurately – Using proper guidelines when releasing information © 2011 T ... ompetence harting Develop trust and respect with patients by communicating professionally and confirming that you have been understood Maintain competence and update knowledge and skills frequently ... panie s, Inc A ll rights reserv ed 3-33 Standard of Care (cont.) • Apply legal concepts to practice by – Following legal guidelines and maintaining awareness of health-care legislation and regulations...
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Lecture Medical assisting: Administrative and clinical procedures with anatomy and physiology (4e) – Chapter 4
... 4-26 Ineffective Therapeutic Communication • Roadblocks Reassuring Probing Giving approval Defending Disapproving Requesting an Agreeing/ disagreeing Minimizing feelings Advising ... Focusing Giving recognition Offering self Giving a broad opening Exploring Offering general leads Clarifying Making observations Summarizing © 2011 T he McGraw -Hill Com panie s, Inc ... s, Inc A ll rights reserv ed 4-29 Apply Your Knowledge What is the difference between being aggressive and being assertive? ANSWER: Assertiveness means standing by your principles while showing...
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Lecture Medical assisting: Administrative and clinical procedures with anatomy and physiology (4e) – Chapter 5
... Photocopier Instantly reproduces documents; also called a copy machine Adding machine and calculator Perform routine office arithmetic calculations Folding and inserting Prepares large volumes of outgoing ... Telephone Systems • Multiple lines – Key telephone system • Most commonly used in medical practices • Features – Multiple lines for incoming or outgoing calls – Intercom line – Hold button © 2011 ... panies, Inc A ll rights reserv e d 5-3 Learning Outcomes (cont.) 5.4 Compare and contrast leasing and buying 5.5 Describe a warranty, a maintenance contract, and a service contract, and discuss...
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Lecture Medical assisting: Administrative and clinical procedures with anatomy and physiology (4e) – Chapter 6
... Complicated billing and collecting systems – Scheduling and coordinating of services • Computer – – – – Integral office tool Organize and categorize Transmit information Maintain orderly records ... s, Inc A ll rights reserv ed 6-24 Using Application Software (cont.) • Accounting and billing • Appointment scheduling – Very useful software in medical offices – Assists with • Maintaining ... used in a medical office ANSWER: Uses for application software used in a medical office include • Word processing • Database management • Accounting and billing • Appointments and scheduling •...
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Lecture Medical assisting: Administrative and clinical procedures with anatomy and physiology (4e) – Chapter 7
... the tasks involved in editing and proofreading 7.6 Describe the process of handling incoming and outgoing mail 7.7 Compare and contrast the services provided by the U.S Postal Service and other ... -Hill Com panie s, Inc A ll rights reserv ed 7-36 Proofreading (cont.) • Formatting errors – Positioning parts of a letter – Indenting, line length, line spacing – Avoid by following office style ... guidelines for addressing envelopes • Address placement • Address format © 2011 T he McGraw -Hill Com panie s, Inc A ll rights reserv ed 7-40 Preparing Outgoing Mail (cont.) • Folding and inserting...
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Lecture Medical assisting: Administrative and clinical procedures with anatomy and physiology (4e) – Chapter 8
... s, Inc A ll rights reserv ed 8-5 Organizing Medical Office Supplies • Responsibilities for managing an office – Purchasing supplies – Maintaining supplies – Taking inventory of equipment and ... Storing administrative and clinical supplies requires good organizational skills – Administrative supplies should be stored flat in their original boxes to prevent bending or curling – Store clinical ... 8.3 Make sure you track your inventory properly by using reorder reminder cards or inventory cards and a supply checklist 8.4 Establish a regular inventory and ordering system so that supplies...
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Lecture Medical assisting: Administrative and clinical procedures with anatomy and physiology (4e) – Chapter 9
... panie s, Inc A ll rights reserv ed 9-19 Initiating and Maintaining Patient Records Completing medical history forms Documenting test results Initial Interview Examination, preparation, and vital ... correct an error in a patient’s medical record: • Draw a line through the original information • It must remain legible • Insert correct information above or below original line or in margin • Document ... through the original information • It must remain legible – Insert correct information above or below original line or in margin – Document why correction was made – Date, time, and initial correction...
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Lecture Medical assisting: Administrative and clinical procedures with anatomy and physiology (4e) – Chapter 10
... charts, then inspect them?” List the steps to filing in the correct order and provide an explanation to answer her ANSWER: The steps to filing are: Inspecting Indexing Coding Sorting Storing The charts ... Take a course in proper lifting – Ensure good lighting – Wear proper shoes – Select storage and shelving that will aid in reducing muscular strain © 2011 T he McGraw -Hill Com panie s, Inc A ll rights ... the working environment to the human body • Maintain a healthy and safe posture while working – Overexertion – increases risk of injury – Common causes of workplace injury • Improper lifting •...
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Lecture Medical assisting: Administrative and clinical procedures with anatomy and physiology (4e) – Chapter 11
... Displaying openness and friendliness • Refraining from passing judgment or stereotyping • Being supportive • Asking for clarification and feedback © 2011 T he McGraw -Hill Com panie s, Inc A ll rights ... Enunciation Saying words in a clear and understandable manner Eating, chewing gum, and incorrect placement of the phone interfere with enunciation © 2011 T he McGraw -Hill Com panie s, Inc A ll rights ... panie s, Inc A ll rights reserv ed 11-17 Routing Calls (cont.) • Calls handled by the medical assistant – Appointments – Billing inquiries – Insurance questions – Diagnostic reports (lab and x-ray)...
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Lecture Medical assisting: Administrative and clinical procedures with anatomy and physiology (4e) – Chapter 12
... Scheduling Situations: Patient (cont.) • Fasting patients – Refrain from eating or drinking – usually beginning the night before the appointment – Schedule as early as possible in the day – Instruct ... 12-2 Learning Outcomes 12.1 Explain the importance of the appointment book in maintaining the schedule in the medical office 12.2 Identify common scheduling abbreviations 12.3 Identify ... -Hill Com panies, Inc A ll rights reserv e d 12-40 Maintaining the Physician’s Schedule (cont.) • Planning meetings – Find out number of people, length and purpose of meeting – Secure location...
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Lecture Medical assisting: Administrative and clinical procedures with anatomy and physiology (4e) – Chapter 13
... (cont.) • Patient information packets – The physicians in the medical practice – Billing practices – Insurance processing practices • Medical Information – brochures and pamphlets – Read and validate ... s, Inc A ll rights reserv ed 13-26 Apply your Knowledge The medical assistant is responsible for putting reading material, including medical information such as brochures and pamphlets, in the ... reception area includes magazines and books, patient information packets, medical information, and patient bulletin boards © 2011 T he McGraw -Hill Com panie s, Inc A ll rights reserv ed 13-36 In Summary...
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Lecture Medical assisting: Administrative and clinical procedures with anatomy and physiology (4e) – Chapter 14
... panies, Inc A ll rights reserv e d 14-34 Patient Education Prior to Surgery (cont.) • Verifying patient understanding – Have patients explain to you in their own words their understanding of ... -Hill Com panies, Inc A ll rights reserv e d 14-9 Printed Materials Brochures, Booklets, and Fact Sheets Explain procedures that are performed in the medical office Provide information about ... McGraw -Hill Com panies, Inc A ll rights reserv e d 14-29 Apply Your Knowledge The medical assistant needs to instruct Mrs Lorenzo, who is hearing impaired, about obtaining a urine specimen What should...
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Lecture Medical assisting: Administrative and clinical procedures with anatomy and physiology (4e) – Chapter 35
... using CPT 16.7 Explain how medical coding affects the payment process 16.8 Define fraud and provide examples of fraudulent billing and coding © 2011 T he McGraw -Hill Com panie s, Inc A ll rights ... 16-4 Introduction • Medical coding – Translation of medical terms for diagnoses and procedures into code numbers from standardized code sets – Tells payers that the services provided • Were medically ... diagnosis Prevent errors in coding and incorrect billing by careful attention to details © 2011 T he McGraw -Hill Com panie s, Inc A ll rights reserv ed 16-30 Insurance Fraud • Investigators look...
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Lecture Medical assisting: Administrative and clinical procedures with anatomy and physiology (4e) – Chapter 17
... Com panies, Inc A ll rights reserv e d Preparing Invoices (cont.) 1718 • Generating computer invoice – print invoice for balance due • Using independent billing services • Sending invoices electronically ... 1741 In Summary (cont.) 17.4 To manage a billing cycle efficiently, maintain consistency in sending out bills 17.5 Standard collection techniques include calling or writing patients to determine ... Some have large outstanding balances A proper understanding and administration of billing and payment collection methods is required © 2011 The McGraw -Hill Com panies, Inc A ll rights reserv...
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Lecture Medical assisting: Administrative and clinical procedures with anatomy and physiology (4e) – Chapter 18
... Records form a chain of information – Errors can result in loss of income by • Billing a patient twice for same service • Omitting bank deposits • Making improper payments to suppliers A medical practice ... numbers • Creating employee payroll information sheets • Calculating employees’ earnings • Writing checks • Creating employee earnings records • Preparing a payroll register • Submitting payroll ... of medical assistant • Bookkeeping • Banking • Bookkeeping – Systematic record of business transactions © 2011 The McGraw -Hill Com panies, Inc A ll rights reserv e d 18-6 Business Side of a Medical...
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Lecture Medical assisting: Administrative and clinical procedures with anatomy and physiology (4e) – Chapter 19
... the body cavities and the organs contained in each 19.6 Explain the abdominal regions and quadrants 19.7 Explain why a basic understanding of chemistry is important in studying the body 19.8 ... following is related to PCR (polymerase chain reaction ) or F (DNA fingerprinting) ANSWER: F Unique sequences of nucleotides in a person’s DNA F Reliable method for identifying and distinguishing ... the meaning of the word root • Prefix – At the beginning of the term – Alters the meaning of the term © 2011 T he McGraw -Hill Com panie s, Inc A ll rights reserv ed 19-16 Understanding Medical...
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Lecture Medical assisting: Administrative and clinical procedures with anatomy and physiology (4e) – Chapter 20
... panies, Inc A ll rights reserv e d 20-31 Skin and Aging • Skin loses firmness due to – Loss of elastin and collagen fibers in dermis – Loss and shifting of underlying adipose tissues • Skin color ... reserv e d 20-53 In Summary (cont.) 20.4 The amount of melanin affects and determines skin color The amount of oxygen-carrying hemoglobin in our blood also affects skin color 20.5 Skin lesions are ... types of skin cancer 20.11 Describe the causes, signs and symptoms, and treatments of common skin disorders 20.12 Explain the ABCDE rule and its use in evaluating melanoma 20.13 Using the acronym...
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Lecture Medical assisting: Administrative and clinical procedures with anatomy and physiology (4e) – Chapter 21
... panie s, Inc A ll rights reserv ed 21-39 Bones of the Shoulders, Arms, and Hands (cont.) • Hand – carpals per hand – metacarpals per hand – 14 phalanges per hand • in each finger • in each thumb ... ossification, in which bones begin as tough membrane and are turned to bone by osteoblasts, and endochondral ossification, in which primary ossification occurs in the diaphysis of the bone and secondary ... hands, hips, legs, and feet Describe the location of each bone 21.8 Define fontanels and explain their importance © 2011 T he McGraw -Hill Com panie s, Inc A ll rights reserv ed 21-4 Learning...
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